Job
Description
Principal Lead Developer will be responsible for designing, developing, implementing high quality solutions within the Service Now platform to meet business needs for specific domains (HRSD, ITSM, SecOps, GRC) Responsibilities Lead the design, development, and implementation of ServiceNow solutions. Strong HRSD SN experience (OOTB and processes) Expertise with ServiceNow Human Resource Service Delivery application in HR Case management, HR lifecycle events (On-boarding, offboarding etc.), Content Management, Employee Centre Pro. Experience with a full HRSD suite implementation Good to have if experienced with OOTB Workday Spoke integration Experience with GRC Module implementation is preferred Extensive experience creating custom Widget using html, CSS, bootstrap, AngularJS etc. Understands the security posture of platform and work towards strengthening the compliance level Collaborate with Business Analysts to translate business requirements into technical solutions. Will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup Will also be responsible to develop, implement and manage ServiceNow solutions on GRC module Should have knowledge of Agile methodologies. Good to have knowledge on Workspaces. Ensure that quality reviews are complete, and coding standards are met contributing to continual improvement initiatives. Provide technical leadership in the integration of ServiceNow with other enterprise systems. Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities Design and implement ITSM Modules in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal. Experience in Service Now SOAP and REST Integration Ability to recognize potential and actual issues and identify opportunities for improvement in the implementation. Ability to find defects and effectively report them. REQUIRED QUALIFICATIONS: Bachelor s degree in computer science, engineering, business, or comparable studies 10-14 years of experience in Software Development. 10+ years of build, test and deployment experience in service now platform HRSD implementation certificate is must ServiceNow Administrator Certification ServiceNow Developer Certification GRC: Integrated Risk Management (IRM) Implementation certificate (Good to have) 6+ years in a technical leadership role Awareness of software quality, strong analytical and conceptual skills Excellent documentation and communication skills and strong attention to detail required. Demonstrate strong ability to evaluate constraints, risks, and dependencies.
