We will be providing training on the ServiceNow platform to ensure everyone is well-equipped to use it effectively.” Training Plan Phase 1: Introduction Session Overview of ServiceNow, key modules, and use cases. Phase 2: Role-Based Training Tailored sessions based on job functions (e.g., IT, HR, Admin, etc.) Phase 3: Hands-on Practice Live demo sessions and guided practice tasks in a sandbox environment. Phase 4: Q&A and Support Open session to clarify doubts and address real-time issues. Phase 5: Feedback & Follow-up Collect feedback and plan for advanced/ongoing training if required. Job Types: Fresher, Internship Contract length: 3 months Pay: From ₹200,000.00 per year Schedule: Day shift Monday to Friday Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 23/06/2025

Role : ServiceNow ITSM CMDB Developer ServiceNow HRSD module certified and Field service Management modules ServiceNow HRSD developer ServiceNow GRC, ITSM ServiceNow HRSD developer ServiceNow ITSM Solution architect ServiceNow ITSM CMDB Developer ServiceNow HRSD developer 1. share the mail with updated resume,will call you today and tomorrow. 2.Please call me,will screen and give the gate pass. 3. only face to face interview.

Location Gurugram, Haryana, India This job is associated with 2 categories Job Id GGN00001998 Information Technology Job Type Full-Time Posted Date 06/11/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. Job overview and responsibilities: United Digital Technology is a project driven organization implementing multiple multimillion critical investments every year. United Digital Technology requires effective financial management and governance to support the growing application and Infrastructure landscape. Overall, effective Sr. Project Analyst – in Digital Technology requires a broad range of skills and knowledge, including technical expertise, project financials skills, resource management skills, investments management skills, data analysis skills, communication skills, and industry knowledge. To effectively manage supplier performance in Digital Technology, it is essential to have a strong understanding of the Digital Technology landscape, including hardware, software application services, networks, and cloud services. The Sr. Project Analyst role will be responsible for retrieving and analyzing data specific to project financials, and supporting Project Managers with forecasting, AFE creating, and financial reporting and management. To be successful in this role, one must be detail-oriented and adept at multitasking effectively as well as demonstrate exceptional analytical, problem-solving, data analysis negotiating and decision-making skills. AFE/BCJ/LOJ Creation: In a partnership with the Project Manager, the Sr. Project Analyst will support the creation of AFE(Authorization For Expenditure)/BCJ (Business Case Justification)/LOJ(Letter of Justification) – key component to secure project’s budget funding for the ACE/Infrastructure (Infrastructure, Operations and Engineering) Portfolio Project Financials: Coordinate 5 year CAPEX plan for ACE/Infrastructure (Infrastructure, Operations and Engineering) projects, in addition to monthly financial review and forecasting of both Project’s CAPEX and OPEX ; reporting on Hardware, software, and labor spending reporting and analysis Follow up on new projects (initiatives), PO’s, and project resource management Ad-hoc reporting and support to Portfolio’s Directors as required and training PM on Project Financial Management Once things are running smoothly, they will assist in post-audits to completed projects, providing feedback on finding to PM’s, Sr Managers and Directors This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor’s degree in Information Technology or Business or equivalent experience, education, or training. Business or Financial Management 4+ years IT and/or business experience, or any equivalent combination of experience, education, and/or training Strong analytical and problem-solving skills In-depth knowledge of risk financial project management Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree in Project Financials, strong background in data analysis, statistical analysis, and data visualization. Business or Financial Management. Finance or Accounting 3 or more years IT and/or business experience, or any equivalent combination of experience, education, and/or training Experience with project management tools like Clarity Experience participating on cross-functional teams High proficiency MS eco system – specifically Excel Knowledge of ServiceNow to develop reports and a Proficiency developing dashboards using various tools like Power BI Familiarity with accounting and financial systems like Oracle EPM, Oracle Analytics Understanding of financial statements and the relationship with Project

Project description As a Senior Workday Security Analyst, you'll primarily focus on configuring and optimizing the security module within Workday. This crucial role ensures the Workday system remains secure, compliant, and correctly configured to manage access to sensitive HR, payroll, and other vital business data. Responsibilities Resolve ServiceNow (SNOW) tickets for all Workday security-related issues, system enhancements, and process improvement initiatives, making sure all tickets are properly documented, prioritized, and resolved promptly. Manage employee and configuration data, including gathering, transformation, mapping, and cleansing. You'll also perform and monitor mass data loads using tools like EIB, ensuring data accuracy, handling errors, and providing post-load validation and support. Serve as a Subject Matter Expert (SME) for Workday security and map the security approval matrix. Implement and manage testing efforts within P&C Systems, ensuring smooth User Acceptance Testing (UAT) and integrated testing. Stay current with Workday updates, releases, and industry best practices to continuously enhance system capabilities. Mentor and guide junior colleagues in their roles related to configuration and testing. Skills Must have Bachelor's degree in computer science, Business Administration, or a related field, or equivalent work experience. Minimum of 5 to 7 years of Workday experience, with specific expertise in Workday Security. Experience with other Workday modules such as HCM, Compensation, Benefits, Recruiting, and Absence. Workday Certified in Security. Strong problem-solving skills and the ability to troubleshoot Workday technical issues. Excellent verbal and written communication skills, including experience with escalation and conflict resolution. Ability to work independently under general direction. Nice to have Proven experience with ServiceNow (SNOW) for ticket resolution. Familiarity with Enterprise Interface Builder (EIB) for data loads. Experience in mentoring and guiding junior team members. Other Languages English: B2 Upper Intermediate Seniority Senior Gurugram, India Req. VR-115007 Other Packaged Software BCM Industry 11/06/2025 Req. VR-115007

Project description As a Senior Workday Benefits Analyst, you'll be instrumental in configuring and optimizing the Workday benefits module. This role involves providing comprehensive support to stakeholders across the entire Workday platform, extending beyond just benefits to various other modules. Responsibilities Resolve ServiceNow (SNOW) tickets related to Workday Benefits issues, system enhancements, and process improvement initiatives. You'll ensure all tickets are properly documented, prioritized, and resolved promptly. Handle employee and configuration data, including gathering, transformation, mapping, and cleansing. You'll also perform and monitor mass data loads using tools like EIB, ensuring data accuracy, managing errors, and providing post-load validation and support. Serve as a Subject Matter Expert (SME) for Workday Benefits, providing training to benefit partners, managers, and other stakeholders on how to effectively use the benefits module in Workday. Implement and manage testing efforts within P&C Systems, ensuring smooth User Acceptance Testing (UAT) and integrated testing. Stay current with Workday updates, releases, and industry best practices to continuously enhance system capabilities. Mentor and guide junior colleagues in their roles related to configuration and testing. Skills Must have Bachelor's degree in computer science, Business Administration, or a related field, or equivalent work experience. Minimum of 5 to 7 years of Workday experience, with specific expertise in Workday Benefits. Experience with other Workday modules such as HCM, Compensation, Recruiting, and Absence. Workday Certified in Benefits. Strong problem-solving skills and the ability to troubleshoot Workday technical issues. Excellent verbal and written communication skills, including experience with escalation and conflict resolution. Ability to work independently under general direction. Nice to have Proven experience with ServiceNow (SNOW) for ticket resolution. Familiarity with Enterprise Interface Builder (EIB) for data loads. Experience in mentoring and guiding junior team members. Other Languages English: B2 Upper Intermediate Seniority Senior Gurugram, India Req. VR-115006 Other Packaged Software BCM Industry 11/06/2025 Req. VR-115006

Project description As a Senior Workday Absence Management and Time Tracking Consultant, you'll specialize in configuring and optimizing the absence and time tracking modules within Workday. Your role will involve comprehensive configuration and support of Workday Absence Management and Time Off, including setting up absence plans, accruals, holiday schedules, time-off policies, and maintaining rules for absence tracking, eligibility, and balances. You'll also support the Time Tracking module by configuring time entry rules, work schedules, time reporting, approval processes, and maintaining settings for overtime, shift differentials, and break times. Responsibilities Take ownership of the Workday Absence and Time Tracking module, overseeing its design, solutioning, implementation, configuration, testing, and ongoing management. Utilize your expert-level knowledge to lead hands-on efforts in delivering initiatives, projects, and module enhancements identified in the absence and time tracking optimization roadmap. Manage half-yearly Workday release enhancements (R1 and R2). Resolve ServiceNow (SNOW) tickets for all absence and time tracking-related issues, system enhancements, and process improvement initiatives, ensuring proper documentation, prioritization, and timely resolution. Serve as a Subject Matter Expert (SME) for Workday Absence and Time Tracking, providing training to absence partners, managers, and other stakeholders on effective module usage. Handle employee and configuration data, including gathering, transformation, mapping, and cleansing. You'll also perform and monitor mass data loads using tools like EIB, ensuring data accuracy, error handling, and providing post-load validation and support. Implement and manage testing efforts within P&C Systems, ensuring smooth User Acceptance Testing (UAT) and integrated testing. Stay current with Workday updates, releases, and industry best practices to continuously enhance system capabilities. Mentor and guide junior colleagues in their roles related to configuration and testing. Skills Must have Bachelor's degree in computer science, Business Administration, or a related field, or equivalent work experience. Minimum of 5 to 7 years of Workday experience, with specific expertise in Workday Absence Management and Time Tracking. Experience with other Workday modules such as HCM, Compensation, Benefits, Talent, and Recruiting. Workday Absence / Time Tracking certified. Strong problem-solving skills and the ability to troubleshoot Workday technical issues. Excellent verbal and written communication skills, including experience with escalation and conflict resolution. Ability to work independently under general direction. Nice to have Proven experience with ServiceNow (SNOW) for ticket resolution. Familiarity with Enterprise Interface Builder (EIB) for data loads. Experience in leading enhancement projects and managing release cycles. Experience in mentoring and guiding junior team members. Other Languages English: B2 Upper Intermediate Seniority Senior Gurugram, India Req. VR-115009 Other Packaged Software BCM Industry 11/06/2025 Req. VR-115009

Project description As a Senior Workday Recruiting Analyst, you'll be a key player in configuring and optimizing the Workday recruiting module. Your primary focus will be providing essential support to stakeholders across the Workday platform, addressing various modules beyond just recruiting. Responsibilities Resolve ServiceNow (SNOW) tickets related to recruiting issues, system enhancements, and process improvements, ensuring proper documentation, prioritization, and timely resolution. Manage employee and configuration data, including gathering, transformation, mapping, and cleansing. You'll also perform and monitor mass data loads using tools like EIB, ensuring data accuracy, handling errors, and providing post-load validation and support. Act as a Subject Matter Expert (SME) for Workday recruiting, providing training to Talent Acquisition (TA) team members, managers, and other stakeholders on effective use of the recruiting module. Lead and implement testing efforts within P&C Systems, ensuring smooth User Acceptance Testing (UAT) and integrated testing. Stay current with Workday updates, releases, and industry best practices to continuously enhance system capabilities. Mentor and guide junior colleagues in configuration and testing processes. Skills Must have Bachelor's degree in Computer Science, Business Administration, or a related field, or equivalent work experience. Minimum of 5 to 7 years of Workday experience, with expertise in Workday Recruiting. Proficiency in other Workday modules such as HCM, Compensation, Benefits, Talent, and Absence. Workday Certified in Recruitment. Strong problem-solving skills and the ability to troubleshoot Workday technical issues independently. Excellent verbal and written communication, with demonstrated escalation and conflict resolution skills. Ability to work independently under general direction. Nice to have Experience with ServiceNow (SNOW) ticket resolution. Familiarity with Enterprise Interface Builder (EIB) for mass data loads. Experience in mentoring junior colleagues. Other Languages English: B2 Upper Intermediate Seniority Senior Gurugram, India Req. VR-115005 Other Packaged Software BCM Industry 11/06/2025 Req. VR-115005

Support and Product Success Gurgaon Flexible June 11, 2025 JB0057435 Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you can expect from us: At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list: Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most. Flexible working culture to support the balance you need in both work and life. Parental leave programs. Childcare and caregiving benefits. A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program. A global, cross-functional mentoring program. We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. What you get to do in this role: ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively. Comfortable presenting to all levels of management, including C-Level stakeholders. Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers. Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs. Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects. Facilitate summary status reports, including monthly performance reviews and quarterly service reviews. Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements. Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely. Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change. Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution. Act as an escalation point for customer impacting business critical issues. Qualifications To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 10-12 yrs of experience with 2+ years of customer-facing experience Flexible and ready to work in India early morning or late evening shifts to present on handover calls with the incoming and outgoing regions. Ready to work on weekends. Prior ServiceNow implementation knowledge and ServiceNow certifications would be an added advantage. Excellent written and oral communication skills Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable interacting with all levels of management Working knowledge of ITIL incident, problem and release management process and procedures Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model Broad technical understanding in a cloud software environment Growth & collaborative mindset Nice to have: ServiceNow platform knowledge or experience Project Management capabilities and principles Service delivery account management experience Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

4 - 8 Years 1 Opening Gurgaon Role description Purpose - We Engineer Experiences that create value. We blend the agility of a startup with the stability of an established enterprise. We are passionate about innovation. Our culture is built on 4 core values: 1. Respect for Individuals: We value every team members unique perspective and contributions. 2. Hunger to Learn: We encourage continuous growth and development. 3. Promises Delivered: We are committed to delivering on our commitments. 4. Keep it Simple: We strive for clarity and efficiency in everything we do. We are looking for talented individuals to join us on this exciting journey, working with our 25+ Global Customers. Let’s build the future of tech together. Job Title : Netcool Developer Work Location : Gurgaon Experience : 4-8 Yrs. Job Mode : Hybrid Key Responsibilities Develop, configure, and maintain IBM Netcool OMNIbus , Impact , and WebGUI components. Design and implement custom probes and gateways. Develop Netcool rules, triggers, filters, and event enrichment logic. Integrate Netcool with third-party tools like ServiceNow, Remedy, or other ITSM systems. Automate event correlation and noise reduction using Impact policies. Work with monitoring teams to onboard new services and ensure observability. Troubleshoot and resolve event pipeline issues and performance problems. Collaborate with infrastructure and operations teams to ensure effective monitoring coverage. Prepare technical documentation and provide knowledge transfer sessions. About STL and STL Digital About STL - STL is a leading global optical and digital solutions company providing advanced offerings to build 5G, Rural, FTTx, Enterprise and Data Centre networks. About STL Digital - STL Digital, a wholly owned subsidiary of STL, is a global IT services and consulting company dedicated to delivering exceptional digital transformation experiences for enterprises with a comprehensive portfolio of services, including product engineering, cloud and cyber security, data and AI, and enterprise SaaS.

Project description As a Workday Analyst, you'll primarily focus on configuring and optimizing Workday systems. Your role is to provide essential support to stakeholders across the entire Workday platform, covering a range of Workday modules. Responsibilities Provide support in resolving Workday-related requests assigned to the P&C systems team via ServiceNow (SNOW) or CCP. Deliver high-quality support for Core HCM and other functional areas, including Compensation, Benefits, Talent, Recruiting, Absence, and Time Tracking. Develop, implement, and maintain custom reports, dashboards, and calculated fields to meet business requirements. You'll also complete bulk data uploads using EIB across various processes. Coordinate and execute various types of testing, such as functional, regression, integration, performance, and User Acceptance Testing (UAT). You'll also assist with executing functional UAT and System Integration Testing (SIT) for integrations and regression testing as needed. Develop and maintain project documentation, including functional designs, test scripts, and user manuals. Manage employee and configuration data, which includes gathering, transformation, mapping, and cleansing. You'll perform and monitor mass data loads using tools like EIB, ensuring data accuracy, handling errors, and providing post-load validation and support. Provide training to stakeholders and prepare communication packs, Standard Operating Procedures (SOPs), and FAQs to support Workday adoption and utilization. Stay up-to-date on trends and developments within your Workday area of expertise, continuously researching and applying best practices. Skills Must have Bachelor's degree in computer science, Business Administration, or a related field, or equivalent work experience. Minimum of 3 years of Workday experience with expertise in Core HCM and other areas like Compensation, Benefits, Talent, Recruiting, and Absence. Workday HCM Certified. Ability to interpret business requirements, provide recommendations, and implement solutions. Passion for excellent customer service, with adaptability and flexibility. Strong problem-solving and logical thinking skills. Nice to have Experience with ServiceNow (SNOW) or CCP for ticket resolution. Proficiency in developing custom reports, dashboards, and calculated fields in Workday. Experience with various types of testing, including UAT, SIT, and regression testing. Familiarity with creating communication packs, SOPs, and FAQs. Other Languages English: B2 Upper Intermediate Seniority Regular Gurugram, India Req. VR-115010 Other Packaged Software BCM Industry 11/06/2025 Req. VR-115010

JOB DESCRIPTION About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. Skills and Expertise: The Associate consultant should have expertise in the following: 1.Designing, developing, and deploying cloud-based solutions on Azure, AWS, and GCP. 2.Managing cloud infrastructure, including virtual machines, networking, and storage solutions. 3.Configuring and integrating ServiceNow for IT service management and automation. 4.Implementing cloud security best practices, ensuring compliance with governance policies. 5.Working with containerization tools like Docker and Kubernetes for scalable application deployment. 6.Setting up and managing CI/CD pipelines for cloud-native applications. 7.Utilizing serverless computing with AWS Lambda, Azure Functions, and Google Cloud Functions. 8.Managing cloud-based databases, such as Azure SQL Database, AWS RDS, and Google BigQuery. 9.Developing and managing APIs, ensuring secure cloud-based application communication. 10.Implementing Infrastructure as Code (IaC) using tools like Terraform, ARM Templates, or CloudFormation. 11.Monitoring and optimizing cloud environments using tools like Azure Monitor, AWS CloudWatch, and GCP Stackdriver. 12.Understanding cloud networking concepts, including VPCs, load balancing, and security groups. 13.Planning and executing cloud migration strategies for existing applications. 14.Collaborating with cross-functional teams, including DevOps, cybersecurity, and application developers. 15.Implementing AI/ML solutions using Azure AI, AWS SageMaker, and GCP AI (good to have). 16.Working with hybrid and multi-cloud environments for enterprise solutions (good to have). 17.Strong communication and presentation skills to effectively convey cloud strategies and solutions. Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. QUALIFICATIONS Minimum Bachelor of Engineering (BE) required

Primary skills:Tools->Service Now->ServiceNow-ITOM A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Show more Show less

Experience: 5 - 7 Years Employment Type: Full-Time | Permanent Primary Skills: Oracle Identity Cloud Services (IDCS) [PaaS] Oracle Cloud Infrastructure (OCI) SaaS Administrator Oracle Integration Cloud (OIC) Administrator Security & Single Sign-On (SSO) Configuration Autonomous Database Configuration Object Storage & Buckets Admin APIs Python, Java Scripting (Good to have) ServiceNow, JIRA (Good to have) We are seeking an experienced Oracle Identity Cloud Services (IDCS), OCI, SaaS & OIC Administrator to manage and streamline Identity Management, Security, and Admin processes in the cloud. Responsibilities: Configure and manage IDCS for Single Sign-On (SSO) Assign and manage user groups Understand and manage IDP, SP, Containers, SAML Configure and manage Oracle Autonomous Database Manage Object Storage, Buckets, and Admin APIs Configure ESS Sync Job Role Synchronization Implement security best practices and streamline Identity Management Manage Change Management processes and migrations Suggest and implement industry best practices for IDCS and OCI Act as central point of contact for all Admin activities Implement secure SSO login services across Oracle Cloud applications Understand and manage cloud security protocols and policies Coordinate with help desk tools like ServiceNow and JIRA Preferred Qualifications: Experience with Python / Java Scripting is a plus Knowledge of OIC Library configuration, certificates, keys Experience with encryption/decryption in cloud environments is desirable Please share your profile with the following details: Current CTC: Expected CTC: Notice Period: Total Experience: Relevant IDCS / OCI / OIC Admin Experience: Preferred Location:

Job Title: Senior Operations Specialist (L1/L2 Support – Business Support) Experience: 6-8 Years Shift: Night Shift (8 AM to 5 PM EST) Job Summary: We are seeking a highly skilled Senior Operations Specialist with 6-8 years of experience to provide L1/L2 support and business support for our operations team. Key Responsibilities: Provide L1/L2 support for business users and technical teams. Work closely with internal stakeholders to resolve business and operational challenges. Analyze system performance, identify bottlenecks, and recommend improvements. Respond to incidents, service requests, and technical queries efficiently. Coordinate with product vendors and IT teams to escalate and resolve complex issues. Maintain proper documentation of issues, resolutions, and troubleshooting processes. Conduct training and knowledge-sharing sessions as needed. Ensure adherence to SLAs and compliance standards. Required Skills & Qualifications: 6-8 years of experience in operations support, L1/L2 support, or business support roles. Strong analytical and problem-solving skills. Ability to troubleshoot and resolve application and business process issues. Excellent communication and interpersonal skills. Ability to work independently and within a team in a fast-paced, night-shift environment. Strong documentation skills and experience with ticketing tools (e.g., ServiceNow, JIRA, etc.). Show more Show less

Looking for Overall 6 years of experience in IT Service Desk( International ) Must Have on papers exp as a Assistant Manager or Team Lead Location- Pune WFO| Rotational Shifts CTC- Upto 10-11 LPA Any Graduate Contact- 8529474615( Radhika)

Job Title: Manager – Information Security Location: Hyderabad Job Level: 5B Compensation: Up to ₹24 LPA Relevant Experience Required: 6+ Years Key Skills: Release Management | Vulnerability Management | ServiceNow | JIRA (Preferred Domain: Insurance Industry) Job Summary: We are seeking an experienced Information Security Manager to oversee release and vulnerability management operations within our IT environment. The ideal candidate will have hands-on experience with ServiceNow, JIRA, Fortify , and a working knowledge of Java, Linux, and HTML . You will work with internal and external stakeholders to ensure timely, secure, and compliant production releases and access management processes. Responsibilities: Oversee release and change management processes , ensuring timely and compliant deployments. Hands-on experience using JIRA, ServiceNow , and Fortify Tool . Handle L1 and L2 tickets ensuring SLA compliance. Manage user access and removal processes via ServiceNow. Coordinate with stakeholders and vendors to support release implementations and issue resolution. Support vulnerability management by running scans, reviewing reports, and helping project teams fix issues. Conduct and manage tool-based issue resolution and license renewals . Actively participate in Change Advisory Board (CAB) meetings and post-release issue reviews. Provide guidance on ISO and SOC audits and handle related documentation and requests. Create and manage projects in JIRA , including user provisioning. Facilitate collaboration between geographically distributed teams. Review scan templates , assess vulnerability severity, and direct remediation. Support code moves, ASAM tickets , and ensure compliance in audits. Qualifications: 6+ years of relevant experience in Information Security Familiarity with tools such as ServiceNow, JIRA, Fortify Good understanding of Insurance domain processes Strong communication and coordination skills Basic knowledge in Java, Linux, HTML Working experience with ISO/SOC audit requirements Show more Show less

9 - 12 Years 2 Openings Chennai, Kochi, Trivandrum Role description POSITION DESCRIPTION: Scrum Master EDUCATION: Bachelor’s degree in business or a technical discipline (Computer Science, Information Systems, Engineering) required. Continuous learning, as defined by the Company’s learning philosophy, is required. EXPERIENCE: Ten years of progressive responsibility as a scrum master/agile project manager in an insurance environment. Proven experience as a scrum master on several successful software development projects involving multiple developers is preferred. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc.) Knowledge of Spotify model is preferred Should have experience in .NET Should be familiar with various Agile estimation techniques Should be familiar with scrum ceremonies Should have knowledge of agile metrics Should have prior experience managing onshore-offshore model Should have experience managing medium to large development teams Should have good people management skills Strong analytical, problem solving and planning skills. Must demonstrate leadership ability to effectively interact with all levels of management. Stakeholder Management, Negotiation and Communication skills. Understanding of the fundamentals of iterative and incremental development. Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally/Central Agile, Version1, etc.). Excellent communication, facilitation and mentoring skills. Ability to effectively present budgetary and/or cost information and respond to questions as appropriate. Demonstrable conflict resolution skills. Demonstrable risk management and mitigation skills. Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc.). Ability to be flexible as projects are often non-routine and require re-prioritizing of workload. Ability to maintain confidentiality. Ability to perform other assignments as required by senior management. Skills Scrum,Agile Methodology,Jira tool About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Job Title: Teamcenter Technical Support Engineer Location: Chennai Department: IT / Engineering Support Job Summary: We are seeking a skilled and detail-oriented Teamcenter Technical Support Engineer to provide expert-level support for Siemens Teamcenter PLM (Product Lifecycle Management) software. The ideal candidate will be responsible for resolving technical issues, supporting end users, maintaining system integrity, and ensuring optimal system performance. This role requires strong analytical, communication, and troubleshooting skills. Key Responsibilities: Provide Level 1 and Level 2 support for Teamcenter users across the organization. Troubleshoot and resolve Teamcenter client and server-side issues , including installation, configuration, and integration problems. Assist in user account management , access control, and workflow troubleshooting. Work closely with engineering and IT teams to support CAD integrations (e.g., NX, Solid Edge) with Teamcenter. Monitor system performance, perform routine maintenance, and support data migrations and upgrades. Document support cases, resolutions, and best practices in a knowledge base . Assist in training users on Teamcenter functionalities and usage. Escalate unresolved issues to Siemens support or internal engineering teams as needed. Requirements: Bachelor’s degree in Mechanical Engineering, Computer Science,ECE or a related field. Both fresher and experience in Teamcenter technical support or administration. Solid understanding of Teamcenter architecture , installation, and configuration. Knowledge of PLM concepts and product data management. Both Fresher & Experience with CAD tools integration (e.g., NX, AutoCAD, SolidWorks) is a plus. Familiarity with Windows/Linux server environments , scripting (Shell, PowerShell), and database queries (Oracle/SQL). Strong analytical, problem-solving, and communication skills. Ability to manage multiple issues and prioritize effectively under pressure. Preferred Skills: Both Fresher & Experience with Teamcenter Active Workspace. Exposure to Teamcenter customizations using ITK, SOA, or BMIDE. Understanding of Agile or DevOps principles in PLM environments. Experience in working with global support teams and ticketing systems (e.g., ServiceNow, Jira). Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Shift: Day shift Fixed shift Morning shift Work Days: Monday to Friday Language: English (Preferred) Work Location: In person

Job Responsibilities Develop teaching materials including exercises & assignments Conduct classroom training / virtual training Design assessments for various proficiency levels in a given competency Enhance course material & course delivery based on feedback to improve training effectiveness Gather feedback from stakeholders, identify actions based on feedback and implement changes Location: Mysore, Mangalore, Bangalore, Chennai, Pune, Hyderabad, Chandigarh Description of the Profile We are looking for trainers with 7 to 12 years of teaching experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Angular / React, Bootstrap Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, MS Power platforms, MS Dynamics 365 CRM, MS Dynamics 365 ERP, SharePoint Testing – Selenium, Microfocus UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation PEGA, Appian, Camunda, Unqork, UIPath MEAN / MERN stacks Business Intelligence – SQL Server, ETL using SQL Server, Analysis using SQL Server, Enterprise reporting using SQL, Visualization Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization Cybersecurity Infra Security / Identity & Access Management / Application Security / Governance & Risk Compliance / Network Security Mainframe – COBOL, DB2, CICS, JCL Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript Show more Show less

Department: IT Infrastructure Reports To: IT Manager / Network Lead Experience Required: 3–7 years Job Summary: We are seeking an experienced L3 Network and Security Engineer responsible for managing and supporting network infrastructure including switching, routing, and firewall systems. The ideal candidate will also have hands-on experience in configuring and troubleshooting barcode scanners and printers, ensuring smooth operation of connected devices across the organization. Key Responsibilities: Configure, manage, and troubleshoot Layer 2 and Layer 3 switches (Cisco, Aruba, HP, etc.) Monitor and manage routing protocols (OSPF, EIGRP, BGP) and ensure optimal path selection. Deploy and maintain firewalls (Fortinet, Palo Alto, Cisco ASA, etc.), including rule configuration and security policies. Handle VLAN, STP, port security, link aggregation, and network segmentation. Respond to network incidents, perform root cause analysis, and implement long-term fixes. Maintain network documentation including topology diagrams, IP address inventory, and configuration backups. Work closely with the security team to ensure network compliance and security hardening. Configure and support barcode scanners and printers (Zebra, Honeywell, etc.) on wired/wireless networks. Troubleshoot connectivity issues related to networked peripherals and warehouse/retail devices. Coordinate with vendors for hardware replacements, updates, or escalations. Participate in planned maintenance, patching, and upgrades with minimal downtime. Key Skills & Qualifications: CCNA certification is mandatory ; additional certifications such as CCNP, Fortinet NSE 4/5, or CompTIA Network+ are a plus. Bachelor’s degree in Computer Science, Information Technology, or a related field. Industry certifications like CCNA, CCNP, Fortinet NSE4/5, or CompTIA Network+ preferred. Strong knowledge of network protocols and firewall rule configuration. Experience working with barcode scanners, label printers, and warehouse network devices. Familiarity with ticketing systems (ServiceNow, Jira, etc.). Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Work Location: In person

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications: Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine

Job Summary: The Help Desk Technician should be able to diagnose and resolve challenging problems quickly. You should be well-versed in all aspects of computer systems configuration and maintenance. Your goal will be to ensure that our technology runs smoothly for both employees. This position will be in our Hyderabad office with a combination of in-person and remote work. Job Responsibilities: Respond to queries by phone, email, in person, instant message, or through our ticketing system. Provide L2/L3 technical support for users, Windows-based systems, and IT infrastructure. User Management: Create, activate, deactivate users; manage AD accounts and group policies. Active Directory & Network Services: Manage and troubleshoot Active Directory, DNS, DHCP, GPOs. Firewall & Bandwidth Management: Monitor firewalls, setup/manage VPNs, and control bandwidth utilization. System Installation & Patching: Install and configure Windows/Linux OS, manage software installations, ensure system patching via WSUS server. Hardware Management: Identify, troubleshoot, and coordinate repair for hardware failures. Antivirus & Security: Monitor and maintain antivirus solutions across all endpoints. Ticket Management: Handle support tickets and maintain issue logs with timely resolutions. Vendor & ISP Coordination: Manage communication with IT vendors and escalate ISP issues when needed. Communication: Work closely with internal and external stakeholders for smooth IT operations. AWS Cloud Basics (Preferred): Good understanding of AWS core services such as EC2, S3, RDS, VPC, Security Groups, and Lambda. Required Skills: Hands-on experience with Windows OS / Windows Server (2016–2022). Good knowledge of Active Directory, Group Policies, DNS/DHCP. Working knowledge of AWS services like EC2, S3, IAM, VPC. Understanding of CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI). Familiarity with basic scripting (PowerShell/Bash). Awareness of IT security basics, patching, and user access control. Strong troubleshooting and communication skills. Nice to Have: Exposure to Linux OS or hybrid environments. Tools: Docker, Ansible, Terraform (even basic hands-on is welcome). Experience with ticketing platforms (e.g., JIRA, ServiceNow, Freshservice). Certifications: AWS Cloud Practitioner, CompTIA Security+, or equivalent. Company Overview: Verisys transforms provider data, workforce data, and relationship management. More than 400 healthcare, life science, and background screening organizations depend on us to credential providers, improve data quality, publish compliant provider directories, and conduct employment verifications. Our comprehensive solutions deliver accurate and secure information. As a result, we’re the largest outsourced credentials verification organization in the United States. Since we’ve partnered with the most complex institutions in healthcare for decades, we can help organizations of any size discover their true potential. At Verisys, you can have a rewarding career on every level. In addition to challenging and meaningful work, you will have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities, and your benefits. And our culture of innovation means your ideas on how to improve our business, and our clients will be heard. Show more Show less

A ServiceNow BSA is responsible for gathering requirements, developing illustrations, proposing scalable design and translate business requirements into ServiceNow technical requirements within the ServiceNow platform. They work closely with business stakeholders, administrators, and IT teams to analyze, support and deliver business driven requirements. Candidate will be responsible for refined requirements, implement best practices, UI/UX and align ServiceNow solutions with business objectives. Key Responsibilities Gather, analyze, document, and manage business and user requirements (both functional and non-functional) to effectively recommend and functionally design technology solutions that best address the requirements. Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements). Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in the functional specifications. Understanding of ITSM, CMDB, Service Catalog, Service Portal modules of ServiceNow technology is essential to provide a good user experience for the stakeholders. Ability to design user friendly solutions using the strengths of the platform is required. Strong understanding of integration design, protocols, and handshake in the ServiceNow platform is needed. Translate business and user requirements in to detailed system requirements, swim lanes, data models and user flows for the ServiceNow technology organization and manage all changes to the source documents. Ability to groom user stories, define acceptance criteria and ensure end to end delivery of projects in ServiceNow. Ensure appropriate bi-directional tracing of project modifications back to business and user requirements. Complete project work objects and deliverables using Ameriprise standards. Facilitate walk-through of project deliverables. Assist with the development of the testing strategy - plan thorough requirements testing. Demonstrate expert level knowledge in all systems, processes and data relating to the assigned business or project. Leverage domain expertise and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible. Select appropriate analysis techniques and tools (process modeling, use cases, etc.) for each project. Educate business partners on systems capabilities and the feasibility of developing specific solutions. Leverage technical knowledge and business acumen to manage effective working relationships with technology teams and business partners at management and end user levels. Work effectively in a team environment to ensure that solution delivery is on time, within cost estimates and meets business needs. Negotiate technical and non-technical solutions that both satisfy the business users and conform to the technical architecture. Prepare estimates of Business System Analyst work efforts for assigned projects. Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation. Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and Online screens to ensure technical solutions perform according to the specifications and meet defined business requirements. Required Skills & Qualifications: Technical Expertise: Strong expertise in JavaScript, and ServiceNow development frameworks. Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow. Proven experience in enterprise-wide integrations and ServiceNow architecture design. Experience in CI/CD, DevOps methodologies, and Agile/Scrum development. Preferred Qualifications: Experience with HRSD, ITSM, Service Catalog and integrations in ServiceNow. Strong understanding of ITIL, Agile methodologies, and enterprise IT operations. Demonstrated ability to lead and develop high-performing teams in a fast-paced environment. Certifications ServiceNow Certified System Administrator (CSA), Experience Required: -Bachelor’s or master’s degree in computer science, IT, or a related field. 5+ years of experience as a ServiceNow BSA, including leadership roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

🚀 **We Are Hiring – ServiceNow Experts!** ### 📌 **Open Roles**: 1️⃣ **ServiceNow – TPRM / IRM GRC Consultant** (7+ Yrs) 2️⃣ **ServiceNow – ITOM Architect** (10+ Yrs) 📍 **Location**: **Chennai / Bangalore / Mumbai / Pune / Noida** (Hybrid) 💼 **Type**: **Full-Time** ### 🔍 **TPRM / IRM GRC Consultant** - Experience in **Vendor Risk, Policy & Compliance, Risk, and Audit Modules** - Strong understanding of frameworks: **ISO 27001, NIST, SOC2, GDPR** - Hands-on with **ServiceNow workflows, questionnaires, assessments, and risk scoring models** - ServiceNow GRC certifications preferred ### 🔧 **ITOM Architect** - Expertise in **Discovery, CMDB, Event Management, Service Mapping, Cloud Management** - Strong experience with **CMDB design, integrations, MID Servers, probes/patterns** - Knowledge of hybrid/cloud infrastructures and automation best practices - ServiceNow ITOM certifications preferred 📩 **Interested candidates, please share your resumes to**: 👉 **📧 udaykiran@knsofttech.com** (Use subject line: *“ServiceNow GRC / ITOM Application – [Your Name]”*) Show more Show less

Provide end to end production support and derive immediate resolutions/root-cause of the incidents arising in and around the Insurance and Annuities Application’s Distributed systems to ensure quick restoration of service degradation and hence minimal business impact. Key Responsibilities Work as part of Operations team primarily supporting the Distributed applications Respond to incidents as well as work to identify proactive incident circumvention Support the Batch Operations that occurs nightly for Distributed systems Work in rotational shift IST and should be flexible to work in night/evening shifts as required Identify and recommend performance enhancements/improvements for applications Provide on-call support and work during hours that accommodate a portion of the US workday or during the full US workday shift (India night shift) including weekends / holidays Work towards continuous Service improvements on our Standard Operating procedures, finding automation opportunities wherever possible. Open to work across the Technologies i.e. Distributed and Mainframe Technologies and across the App Dev and Production support roles as per the Company needs. Required Qualifications Bachelor’s degree in computer science, MIS, or related equivalent experience considered. 2-4 years of broad technical experience with proven expertise in most of the following areas: TWS/Workload schedulers, SQL Server, Operating Systems (Windows/Linux/Unix), JAVA/.NET/XML, Middleware, AWS & ETL 2-4 years of experience working with ServiceNow and monitoring tools (Gomez, Dynatrace, SiteScope) Experience in Production support, Proactive incident management, and Batch monitoring Should have exposure to IT environments governed by ITIL framework. Change, Incident & Problem Management related activities should be component of candidate’s responsibilities Should have driven some process changes, automation initiatives to reduce manual efforts. Must have knowledge on Software Development Lifecycle and the different phases involved in Application Development. Preferred Qualifications - ITIL certification Insurance and Annuities knowledge will be highly preferred Knowledge of Mainframe/Vantage systems will be an added advantage Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa. Excellent problem-solving skills in multiple functional infrastructure/application areas. Strong customer service orientation and an inherent sense of urgency and attention to details for resolving issues. Proven experience creating, championing, and maintaining processes, procedures and policies. Experience working in operations roles preferably in the financial services industry or other similar, highly regulated environment About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:15a-4:45p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology