57 Servicenow Integration Jobs - Page 3

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools Administration Minimum 7+ year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Customer Service Management (CSM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet customer needs. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Customer Service Management (CSM). - Design and develop ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Ensure the quality of the ServiceNow CSM applications by conducting thorough testing and debugging. - Provide technical guidance and support to the development team, ensuring adherence to best practices and standards. - Stay updated with the latest advancements in ServiceNow CSM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow Customer Service Management (CSM). - Good To Have Skills: Experience in Servicenow Tools Administration. - Experience in designing and developing ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Strong understanding of ITIL processes and ServiceNow best practices. - Experience in conducting thorough testing and debugging of ServiceNow CSM applications. - Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Job Title: ServiceNow Automation & Integration Specialist We are seeking an experienced ServiceNow Integration Specialist to design, implement, and optimize integrations between ServiceNow and various enterprise systems. The ideal candidate will possess deep expertise in ServiceNow Automation Engine with expertise in following modules - ITSM, Integration Hub, Spokes, RPA, Document Intelligence, Virtual Agent NLP/NLU, GenAI for ITSM, Flow Designer, Workflows and have hands-on experience with APIs, web services, and process automation. Key Responsibilities: Analyse automation candidates, integration requirements and design solutions using ServiceNow Automation Engine - Integration Hub and OOB Spokes, RPA, Flow Designer, Virtual Agent topics, intents (NLU/NLP based) and Gen AI for ITSM. Develop, configure, and test integration workflows using Flow Designer, spokes, and custom API calls, i.e. REST API, SOAP etc. Hands on scripting knowledge JavaScript, Python, PowerShell or any other programming language is mandatory. Expert level knowledge on Automation Engine suite which includes - ServiceNow Integration Hub & Spokes, Flow designer, Orchestrator, RPA, Process Mining, Document Intelligence, Automation Center etc. to automate key business processes. Optimize existing integrations for performance, reliability, and scalability. Technical Implementation, Configure integration connections using REST, SOAP, JDBC, FTP, and other protocols. Leverage out-of-the-box spokes to integrate with 3rd party applications, e.g. Entra ID, Azure, SAP, Jira, Salesforce, etc. and create custom spokes as needed. Ensure compliance with security standards, including OAuth 2.0, basic authentication, and API key management. Work closely with business analysts, developers, and other stakeholders to define integration requirements. Provide post-implementation support, troubleshoot issues, and implement enhancements. Train internal teams on integration workflows and ServiceNow best practices. Prepare HLD, LLD and TDD & document integration designs, workflows, and configurations. Establish and maintain coding standards and best practices for integration development. Required Experience/Skills: Minimum 9+ years of experience with ServiceNow platform integrations. Strong hands-on experience with ServiceNow Integration Hub. Proficiency in designing and implementing workflows in Flow Designer. Expertise in REST APIs, SOAP APIs, and other web service protocols. Hand-on with ServiceNow modules like Automation Engine, ITSM, ITOM, CSM, Integration Hub, Flow Designer, Workflow Orchestrator, RPA. Experience integrating with third-party systems like Azure AD, Entra ID, Okta, Salesforce, SAP, Workday, and others. Strong knowledge of OAuth 2.0, JWT, and other security protocols. Preferred Skills: Knowledge of JavaScript, JSON, and XML. Certification (Mandatory): ServiceNow Certified Implementation Specialist (CIS) – ITSM, CIS- Integration Hub, CSA, CAD. Familiarity with enterprise tools like Azure Entra ID, Jira, and Microsoft Teams. Experience with version control systems (e.g., Git). Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.

About the Role : We are seeking a highly skilled ServiceNow ITOM Developer with a strong background in Event Management. The ideal candidate will have at least 4 years of hands-on experience in ServiceNow ITOM (IT Operations Management) modules, specifically focusing on Event Management and its integration with other ServiceNow modules. You will be responsible for designing, developing, and implementing ServiceNow Event Management solutions that align with our IT infrastructure and support operations. Key Responsibilities : - Design, develop, and implement ServiceNow Event Management solutions to meet business requirements.- Develop and customize Event Management policies, thresholds, and alert rules for automatic event processing.- Work closely with the ServiceNow ITOM team to integrate Event Management with other modules like Incident Management, Problem Management, Change Management, and Discovery.- Troubleshoot and resolve issues related to ServiceNow Event Management, including event rules, alerting, and notification processes.- Perform regular system updates, maintenance, and upgrades of the ServiceNow Event Management platform. - Develop and maintain integrations with monitoring tools to process incoming events into ServiceNow.- Create and maintain technical documentation for all customizations and integrations.- Ensure that the Event Management process is optimized for efficiency, performance, and scalability.- Collaborate with cross-functional teams to ensure effective implementation and alignment with organizational goals.- Participate in on-call support and provide incident resolution related to ITOM and Event Management. Requirements : - Experience : Minimum 4 years of experience in ServiceNow ITOM, specifically in Event Management.- ServiceNow Modules : Hands-on experience in Event Management, Discovery, Service Mapping, and Orchestration.- Strong knowledge of ServiceNow ITOM and its Event Management processes.- Proficiency in ServiceNow Scripting : Client Scripts, Business Rules, UI Actions, UI Pages, Script Includes.- In-depth understanding of event management best practices, including event correlation, suppression, and alert rules.- Integration Experience : Knowledge of integrating ServiceNow Event Management with third-party monitoring tools (e.g., Nagios, Zabbix, SolarWinds, etc.).- Strong experience with ServiceNow API, Web Services, and data integration processes.- Familiarity with ITIL processes and CMDB concepts.- Experience in configuring and customizing ServiceNow Event Management in an enterprise environment.- Ability to work effectively in an agile environment and manage multiple tasks.- Strong communication and problem-solving skills.- Bachelor's degree in Computer Science, Information Technology, or related field.

Job Title: ServiceNow SecOps Engineer Experience: 3+ Years Employment Type: Full-Time Industry: IT Services & Consulting Functional Area: IT Security / Cybersecurity / ServiceNow Job Description: We are seeking a dynamic and experienced ServiceNow Security Operations (SecOps) Engineer with 3+ years of hands-on experience in implementing and supporting Security Incident Response, Vulnerability Response, and Threat Intelligence modules. The ideal candidate will have a strong background in cybersecurity workflows, integrations, and automation within the ServiceNow platform. Key Responsibilities: Implement, configure, and support ServiceNow SecOps modules : Security Incident Response (SIR) Vulnerability Response (VR) Threat Intelligence (TI) Configuration Compliance (optional) Integrate ServiceNow SecOps with security tools such as Tenable, Qualys, Splunk, QRadar, MISP , and Threat Intel feeds using REST APIs or IntegrationHub. Build and customize playbooks, workflows, and automation using Flow Designer or Workflow Editor. Maintain integration between CMDB and SecOps , ensuring asset-vulnerability mapping and incident correlation. Customize vulnerability scoring algorithms and support remediation planning with stakeholders. Develop and maintain dashboards, reports, and KPIs for security operations. Collaborate with SOC teams, IT teams, and developers to streamline threat and vulnerability management processes. Perform routine upgrades, patching, and configuration audits for the SecOps suite. Participate in incident triage and threat hunting activities as required. Required Skills: 3+ years of hands-on experience with ServiceNow SecOps modules . Strong knowledge of cybersecurity concepts , frameworks (NIST, MITRE), and response workflows. Experience in ServiceNow scripting (Business Rules, Script Includes, Glide APIs). Working knowledge of REST API integrations , JSON parsing, and MID Server configurations. Familiarity with SIEM and vulnerability scanners (e.g., Splunk, Tenable, Qualys). Good understanding of CMDB , CI relationships, and data quality practices. Strong communication and problem-solving skills. ITIL v4 and/or ServiceNow Certified Implementation Specialist SecOps (preferred). Education: Bachelors degree in Computer Science, Information Security, or related field. Relevant certifications are a plus: ServiceNow Certified Implementation Specialist SecOps CEH, Security+, or equivalent

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management: Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systems Analyze CMDB data to identify gaps and inconsistencies Implement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrations Develop custom applications to enhance ITOM capabilities Optimize ITOM workflows to improve efficiency and reduce manual effort ITSM Integration: Integrate CMDB with other ITSM modules (Incident, Problem, Change, etc.) to enable seamless workflows Develop custom integrations to synchronize data between systems Reporting and Analytics: Create custom reports and dashboards to visualize CMDB data Analyze data to identify trends and opportunities for improvement Provide insights to IT operations teams to support decision-making Problem Solving and Troubleshooting: Troubleshoot CMDB and ITOM issues Identify and resolve performance bottlenecks Provide technical support to end-users Required Skills and Qualifications: 5+ years of experience in ServiceNow development Strong understanding of ServiceNow CMDB, ITOM, and ITSM modules Expertise in ServiceNow scripting (JavaScript, Script Includes, etc.) Experience with ServiceNow workflows, business rules, and UI policies Knowledge of ITIL processes Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified Application Developer) Experience with ServiceNow integration with other systems Knowledge of data modeling and database design Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

ServiceNow Practice Lead Solution Architect Exp : 13+ years Position Overview : The ServiceNow Practice Lead is responsible for driving the strategic direction, implementation, and adoption of ServiceNow solutions within an organization or for clients. This leadership role involves managing a team of ServiceNow professionals, overseeing end-to-end implementations, and ensuring alignment with business objectives. Key Responsibilities : 1. Strategy & Leadership : - Define and drive the ServiceNow practice roadmap and best practices. - Act as the primary subject matter expert (SME) for ServiceNow solutions. - Collaborate with C-level executives, IT leaders, and stakeholders to understand business needs and align ServiceNow capabilities accordingly. - Stay updated with the latest ServiceNow releases, trends, and industry best practices. 2. ServiceNow Implementation & Solutioning : - Lead the design, architecture, and implementation of ServiceNow solutions, including : 1. IT Service Management (ITSM) 2. IT Operations Management (ITOM) 3. IT Asset Management (ITAM) 4. HR Service Delivery (HRSD) 5. Customer Service Management (CSM) 6. Security Operations (SecOps) - Ensure solutions are scalable, secure, and aligned with industry standards. - Optimize ServiceNow workflows, integrations, and automation for enhanced efficiency. - Guide clients on ServiceNow migrations, upgrades, and digital transformation initiatives. 3. Team Leadership & Mentorship : - Build and lead a high-performing ServiceNow consulting and development team. - Provide technical mentorship, training, and knowledge-sharing to team members. - Establish best practices for ServiceNow development, scripting, and configuration. 4. Client Engagement & Project Management : - Work closely with clients to understand requirements and design tailored ServiceNow solutions. - Oversee end-to-end project execution, ensuring timely delivery and high-quality implementations. - Conduct workshops, training sessions, and demos for stakeholders. - Ensure compliance with IT governance, security, and compliance standards. 5. Continuous Improvement & Innovation : - Identify opportunities for automation, process optimization, and AI-driven solutions within ServiceNow. - Drive innovation by exploring new ServiceNow modules and integrations. - Monitor KPIs, performance metrics, and user adoption to continuously improve ServiceNow solutions. Required Skills & Experience : - 8+ years of experience in ITSM, ITOM, or ServiceNow consulting. - 5+ years of hands-on experience leading ServiceNow implementations. - Deep understanding of ServiceNow architecture, workflows, scripting, and integrations. - Experience in ServiceNow development, including JavaScript, Glide APIs, REST/SOAP integrations. - Strong knowledge of ITIL, Agile, and DevOps frameworks. - Excellent leadership, client management, and communication skills. - Experience in ServiceNow migrations, upgrades, and automation initiatives. Preferred Certifications : - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (CIS) - ITSM, ITOM, HRSD, CSM, SecOps - ITIL v4 Foundation Certification Why Join Us? - Opportunity to lead enterprise-wide ServiceNow transformations. - Work with top-tier clients and cutting-edge ServiceNow solutions. - Continuous learning and career growth opportunities in ITSM, ITOM, and automation. - Competitive salary, benefits, and a collaborative work culture.

Key Responsibilities: Architect and lead implementation of ServiceNow ITOM modules: CMDB, Discovery, Service Mapping, Event Management, and Orchestration. Build integrations using REST, SOAP, MID Server, and Webhooks. Work with cloud platforms: AWS, Azure, GCP. Develop custom solutions using JavaScript and Glide API. Collaborate with stakeholders and drive ITIL-aligned ITOM solutions. Mandatory Skills: Strong experience as ITOM Architect ServiceNow scripting & integrations expertise Preferred Skills: ServiceNow Certified Implementation Specialist ITOM Solid understanding of ITIL, ITSM & change management