ServiceNow HR Service Management

As an experienced ServiceNow HR Service Management professional with 9 to 12 years of experience, you will play a crucial role in dynamic, project-based environments. Your primary responsibility will involve executing both independent and collaborative projects, ensuring timely and quality delivery, and managing key stakeholders effectively. Key Responsibilities: - Expertise in HR Technology & Platforms such as SAP Employee Central, ServiceNow HR Service Management, HR Shared Services, and Contact Centers. - Conducting Business Analysis to analyze business needs, manage stakeholders, and deliver tailored solutions in fast-paced environments. - Ensuring Project Delivery by independently and collaboratively executing projects, meeting deadlines, and maintaining quality standards. - Utilizing Communication & Influence skills to effectively communicate orally and in writing, influence, persuade, and negotiate during workshops. - Applying Problem Solving & Analysis capabilities to challenge existing practices, improve processes, and think analytically. - Demonstrating a deep understanding of HR Process Knowledge along with awareness of current industry and market trends. - Knowledge of IT Service Management processes including Incident, Problem, and Release Management, service introduction, and support. - Experience in DevOps & Agile methodologies with hands-on knowledge of system configuration and the SDLC. - Managing SaaS & Vendor Collaboration by monitoring releases, roadmaps, and collaborating with vendors effectively. - Proactive Work Style & Initiative by being a self-starter, demonstrating excellent stakeholder management skills, and fostering team collaboration. Qualifications Required: - Strong experience in ServiceNow HR Service Management and Business analysis in dynamic, project-based environments. - Proficiency in timely and quality delivery. - Skills in influencing, persuasion, and negotiation during workshops. (Note: There were no additional details about the company provided in the job description.),