5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

At Medtronic, you have the opportunity to embark on a fulfilling career dedicated to exploration and innovation in the healthcare industry. By championing healthcare access and equity for all, you will lead with purpose and contribute to breaking down barriers to innovation in a more connected and compassionate world. In the Global HR Digital & Analytics Department at Medtronic, we are committed to aligning technology solutions with business needs. Through collaboration with business and technology partners, we focus on delivering robust, customer-centric, technology-driven solutions with a simple, standardized, and global approach to drive impactful business outcomes. As a Senior HR Systems Specialist based in Hyderabad, India, you will play a crucial role in designing, implementing, and maintaining core human resource technologies, with a specific focus on the HR ServiceNow application. This role requires a combination of functional HR expertise and technical proficiency, particularly in service delivery, case management, and portal tools. Your responsibilities will include resolving issues, configuring systems, generating reports, collaborating with managed services & IT, representing HR needs, driving impactful resolutions, upholding compliance and data security standards, and spearheading automation initiatives to optimize HR Digital processes. Additionally, you will support Digital Transformation projects by eliciting business requirements, analyzing impacts, serving as a liaison between business and technical resources, guiding project teams through enhancements and new functionality implementations, and ensuring system designs are finalized. Key Responsibilities: - Manage daily operations, prioritize ticket queues, partner with IT teams, implement preventive measures, and drive process improvements for business continuity and issue resolution. - Define and execute the operational roadmap for ServiceNow to deliver high-impact value. - Perform system maintenance tasks, adhere to data privacy standards, governance models, and customer experience best practices. - Develop customer-centric solutions, understand customer priorities, translate challenges into technology solutions, and assess the impact of system changes on customer workflows. - Stay informed on emerging technology trends, benchmark best practices, evaluate opportunities for innovation within the HR technology landscape, and advocate for ServiceNow features and roadmap plans. Qualifications: - Bachelor's degree in Human Resources, Information Systems, or related discipline. - 5+ years of experience in Human Resource Systems or IT, including hands-on experience with HR operations and processes. - Experience with ServiceNow HR product required; ServiceNow certification preferred. - Proficiency in written and verbal English. - Strong critical thinking skills, ability to analyze data and systems, generate innovative ideas, and deliver exceptional customer experiences. - Ability to foster collaboration, promote diversity and inclusion, work effectively across global teams, and manage multiple priorities effectively. Join us at Medtronic, where we lead global healthcare technology to address the most challenging health problems facing humanity. Our mission is to alleviate pain, restore health, and extend life, bringing together a global team of passionate individuals dedicated to engineering real solutions for real people. Be part of our diverse and innovative team as we engineer the extraordinary.,

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