Solution Design & Configuration:
Configure and customize ServiceNow Sourcing and Procurement Operations (SPO), Supplier Lifecycle Operations (SLO), and/or Accounts Payable Operations (APO) modules to meet business requirements.
Process Optimization:
Collaborate with stakeholders to understand existing procurement processes, conduct gap analyses, and design future-state automated workflows using ServiceNow best practices.
Portal & Workspace Development:
Design, develop, and enhance user interfaces, specifically within the Source-to-Pay Workspace and the Supplier Portal, ensuring intuitive and efficient user experiences for internal employees and external vendors.
Integration:
Design and implement robust integrations between ServiceNow S2P modules and third-party Enterprise Resource Planning (ERP) systems using REST/SOAP APIs and/or Integration Hub.
Development & Scripting:
Develop custom workflows, business rules, client scripts, script includes, and other configurations using JavaScript and the ServiceNow Glide API.
Stakeholder Collaboration:
Support workshops to gather and document functional requirements and user stories, and serve as a primary contact for technical discussions with clients and internal teams.
Required Skills & Experience

Overall Experience:

4-8 years of experience in IT, with a minimum of 2 years of hands-on experience specifically within the S
erviceNow Source-to-Pay (S2P)
or Procurement modules.

ServiceNow Platform Knowledge:

Strong understanding of core ServiceNow platform capabilities, including the Now Platform UI, Flow Designer, Service Portal, UI Builder, ACLs, and update sets.
ServiceNow Certified System Administrator (CSA) certification is highly desirable.

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