ServiceNow Developer ITOM

As a ServiceNow Developer specializing in ITOM Event Management, you will be responsible for administering, configuring, and implementing ITOM Event Management and alerting systems within the ServiceNow platform. Your role will involve configuring, implementing, and supporting ITOM Event Management solutions, ensuring system stability and performance optimization, as well as developing and maintaining event rules, alert correlation rules, and related workflows. You will collaborate with cross-functional teams to gather requirements and deliver customized ITOM solutions, integrate monitoring tools for proactive incident response, and perform system configuration tasks. Key Responsibilities: - Configure, implement, and support ServiceNow ITOM Event Management and alert management solutions. - Administer the ServiceNow platform to ensure stability and optimized performance for ITOM modules. - Develop and maintain event rules, alert correlation rules, and related workflows. - Collaborate with cross-functional teams to gather requirements and deliver tailored ITOM solutions. - Integrate monitoring tools with ServiceNow Event Management for proactive incident response. - Perform system configuration, including Business Rules, Client Scripts, UI Policies, and UI Actions as required. - Troubleshoot and resolve issues related to Event Management and alerting. - Maintain system documentation and contribute to best practices within the team. Required Skills: - Hands-on experience with ServiceNow ITOM Event Management and alert system implementation. - Strong administration and configuration skills on the ServiceNow platform. - Experience with integrations between monitoring tools (such as SolarWinds, Nagios, Zabbix, etc.) and ServiceNow Event Management. - Good understanding of IT Operations processes and proactive incident management. - Excellent communication and collaboration skills. Preferred Certifications: - ServiceNow Certified System Administrator (CSA) - mandatory or willing to obtain. - ServiceNow Certified Implementation Specialist - ITOM (preferred). If you have 5-8 years of experience in ServiceNow with a focus on ITOM Event Management and are located in Bangalore, this role could be a great fit for you. Join our team and contribute your expertise to our ITOM solutions in an onsite-only position.,