Human Resources Services Specialist Tekskills Inc.

4.0 - 8.0 years

0 Lacs

karnataka

On-site

You are a ServiceNow HR Service Delivery (HRSD) Business Analyst with at least 4+ years of experience in the field. You hold certifications such as CIS HR, HRSD Professional, CSA, and CAD. Your expertise lies in the ServiceNow platform architecture and related products, with a specific focus on HR scoped applications including HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, and Reporting. In this role, you will be responsible for leading the analysis and design work to provide solutions to business problems using the ServiceNow HRSD solution, which includes a Global Template that has already been developed. You will interact with business stakeholders, present the HRSD solution, gather requirements, and address any related queries effectively. Your ability to validate requirements, identify reasons for deviations from the Global Template, and advocate for a fit-to-standard approach will be crucial. You will collaborate with business stakeholders to translate HRSD business requirements into actionable ServiceNow solution designs and provide design options to support all team members. During the sprint, you will support the development team in resolving any design issues that may arise. Additionally, you will work closely with the ServiceNow support and QA team to address design gaps, defects, tickets, and enhancements. Sharing best practices related to ServiceNow design and leading design work for new features and capabilities will also be part of your responsibilities.,

Posted 13 hours ago

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Servicenow Consultant Mizuho

6.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

As a ServiceNow Architect at Mizuho Global Services Pvt Ltd (MGS), a subsidiary of Mizuho Bank, Ltd, you will play a crucial role in leading the design, development, and governance of the ServiceNow platform across enterprise initiatives. MGS was established in 2020 as part of Mizuho's strategy to create a global processing center for handling banking and IT operations remotely for Mizuho Banks domestic and overseas offices and group companies worldwide. At Mizuho, we prioritize a culture that upholds ethical values and embraces diversity in all forms within our talented pool. The development direction of MGS is guided by three key pillars - Mutual Respect, Discipline, and Transparency, which form the basis of all processes and operations within MGS. In this role, you will have the opportunity for immense exposure and learning, excellent career growth, and the chance to work alongside highly passionate leaders and mentors. You will also have the ability to build things from scratch and be part of a supportive and progressive work environment. Key Responsibilities: **Platform Architecture & Governance**: - Define and maintain the ServiceNow architecture in alignment with enterprise IT strategy and best practices. - Design scalable, high-performing solutions across various ServiceNow modules. - Establish platform design standards, development guidelines, and governance controls. **Solution Design & Delivery**: - Translate business requirements into functional and technical architecture using ServiceNow capabilities. - Lead end-to-end implementation of workflows, integrations, and automation. - Guide module implementations, customizations, and enhancements. **Stakeholder Management**: - Collaborate with cross-functional teams to assess current usage, identify gaps, and design improvements. - Present architecture decisions and roadmaps to executives and stakeholders. - Serve as a subject matter expert on the ServiceNow platform. **Performance, Security & Compliance**: - Ensure platform health, performance tuning, security design, and compliance with standards. - Conduct platform audits and participate in risk assessments and disaster recovery planning. **Mentorship & Leadership**: - Provide technical leadership and mentorship to the ServiceNow team. - Contribute to hiring, onboarding, and training activities. Required Skills & Experience: - 10-14 years of IT experience, with a minimum of 6 years in ServiceNow architecture and platform ownership. - Deep expertise in core ServiceNow modules and integrations. - Strong knowledge of data modeling, APIs, business rules, and performance analytics. - Experience with Agile/Scrum methodology and excellent communication skills. - ServiceNow certifications are required. Preferred Qualifications: - Experience in a global enterprise environment and familiarity with IT service frameworks. - Hands-on experience with DevOps, CI/CD pipelines, and scripting languages. - Strategic thinking, problem-solving skills, and strong leadership abilities. Location: 16th Floor, Tower-B Brigade, World Trade Centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu 600096. For more information about Mizuho Global Services, visit: [Mizuho Global Services](https://www.mizuhogroup.com/asia-pacific/mizuho-global-services),

Posted 1 month ago

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