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Orcapod Consulting Services logo

Servicenow BA

8 - 10 years

16 - 31 Lacs

Chennai, Pune

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Servicenow BA Agile Safe ITIL Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Requirement Felicitation and Backlog Management: Collaborate with stakeholders to gather, document, and analyze business requirements, translating them into functional specifications. Co-manage and prioritize the backlog, breaking down epics into detailed features and user stories. • Solution Design and Process Improvement: Work with the ServiceNow Product Owners to design innovative solutions that address business challenges and align with strategic goals. Identify areas for process optimization and recommend improvements. • Stakeholder Communication: Serve as the primary contact for stakeholders across Service Management, providing updates, managing expectations, and ensuring alignment with ServiceNow solutions. Communicate complex technical concepts to non-technical audiences. • Documentation and Testing: Create and maintain detailed project documentation, including requirements, process flows, use cases, and user stories. Participate in system and user acceptance testing to ensure solutions meet specified requirements and quality standards. • Support and Leadership: Support the business in bug and anomaly fixing, lead the BA function, and ensure consistent methodology and high-quality output across ServiceNow project streams. Preferred candidate profile Perks and benefits

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Orcapod Consulting Services
Orcapod Consulting Services
www.orcapod.com

Consulting

Mumbai

201-500 Employees

539 Jobs

    Key People

  • Shubham Agarwal

    CEO

  • Priya Desai

    Director of Operations

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