ServiceNow Architect - Strategic Portfolio Management

Job Title :

ServiceNow Architect

Experience :

10 Years+

Location :

Noida, Bangalore, Pune, Jaipur

Employment Type :

Full-time

Job Summary

We are looking for a skilled ServiceNow Architect with 10 years+ of experience, specializing in Strategic Portfolio Management (SPM), Enterprise Architecture (EA), IT Business Management (ITBM), and Application Portfolio Management (APM). The ideal candidate should have hands-on experience in designing, developing, and implementing solutions on the ServiceNow platform, with a focus on delivering business value through process automation and service integration.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions focusing on SPM, EA, ITBM, and APM modules.
• Collaborate with stakeholders to gather and analyse business requirements.
• Customize existing applications and develop new modules using ServiceNow best practices.
• Create and manage dashboards, reports, and performance analytics within the platform.
• Ensure platform integrity through effective change management, testing, and documentation.
• Integrate ServiceNow with other enterprise systems using REST/SOAP APIs and MID servers.
• Provide support for platform upgrades, patches, and performance tuning.
• Work with cross-functional teams to improve process efficiency and user experience.
  

Required Skills & Qualifications

• 10 years+ of experience in ServiceNow development and configuration.
• Strong expertise in SPM (formerly ITBM), EA, APM, and related modules.
• Solid understanding of the ServiceNow platform architecture and capabilities.
• Experience with scripting (JavaScript, Glide), UI policies, business rules, workflows, and flow designer.
• Hands-on experience with REST/SOAP APIs and system integrations.
• ServiceNow certifications such as CSA, CIS-ITBM, or CIS-SPM are a plus.
• Strong problem-solving and communication skills
  

(ref:hirist.tech)