14 Servicedesk Jobs

Warm Greetings from Rivera Manpower Services! We are hiring for the role of Senior Analyst (Service Support Associate) in the US Healthcare Insurance process. Location: [Bangalore] & Kochi Shift: US Shifts Experience: Minimum 4+ years in International Voice with specific experience in Insurance / Healthcare (mandatory) / Banking /financial Services Voice can apply Qualification: Graduate (15 years of education 10+2+3) Requirements: Minimum 4 years of international voice experience in Insurance / Healthcare domain / Customer Support Experience Strong client servicing and stakeholder management background Excellent verbal & written communication skills In-depth knowledge of US Healthcare Insur...

As an Operations Manager for the Service Desk team, your role involves leading, managing, and developing a team of 50-100 professionals working across multiple shifts. Your primary responsibility is to ensure the smooth delivery of IT support services in accordance with SLAs, KPIs, and customer expectations. This includes driving incident management, request fulfilment, escalation handling, and problem resolution to maintain operational efficiency. Key Responsibilities: - Lead, manage, and develop a service desk team of 50-100 professionals across multiple shifts. - Ensure smooth delivery of IT support services in line with SLAs, KPIs, and customer expectations. - Drive incident management, ...

Exp in voice skill on anyof VPN Drivers, O365, driver installations, Active directoryGeneral support knowledge of Op systems across various platforms & basic concepts of networking cloud computing Productivity applications like Microsoft office tools Required Candidate profile 24*7 shifts work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills & quick thinking to own & resolve customers issues

Exp in voice skill on anyof VPN Drivers, O365, driver installations, Active directoryGeneral support knowledge of Op systems across various platforms & basic concepts of networking cloud computing Productivity applications like Microsoft office tools Required Candidate profile 24*7 shifts work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills & quick thinking to own & resolve customers issues

Hiring Senior Technical Support Associate (Semi Voice Process) Location: Bangalore CTC: Up to 6 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 Eligibility Criteria: Graduate or Undergraduate Minimum 1 year experience in technical support (semi voice) Excellent communication skills (written & verbal) Immediate joiners only Willing to work in US shifts Technical Skill Requirements: Strong troubleshooting skills In-depth knowledge of Microsoft products (O365, Outlook, Windows OS) Experience in hardware troubleshooting Familiarity with ticketing systems and remote desktop tools is a plus Roles & Responsibilities: Handle customer queries via email, chat, and occasional ...

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 2 - 4 years of experience in IT Service Deskto join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to Vigneshwaran.Suresh@cognizant.com. Please share below details (Mandatory) : Full Name(...

We are looking for ServiceDesk Engineer for Noida Experience: 2 to 6 Years Location : Noida Please send updated resume below mail ID : nikithaa@infinite.com Roles And Responsibilities: Enable and guide end users in using self-help tools for basic software and hardware issues. Support incident and service request reporting. Assist with password reset tools and account recovery processes. Respond to how-to queries and fulfill routine service requests (e.g., password resets, account unlocks, VPN connectivity, Teams, outlook issues, Basic troubleshooting). Log, categorize, and track incidents and requests to closure. Handle escalated issues requiring specific application knowledge or advanced tr...

You will be responsible for understanding client queries and ensuring prompt responses through telephone calls, emails, and instant messages. It is essential to log every issue/request in the Ticketing tool accurately without any lapses. Additionally, you will provide first-level support for all IT-related services to end-users, offer remote desktop support, and execute other tasks based on Standard Operating Procedures (SOPs) within agreed Service Level Agreements (SLAs). Your key responsibilities will include diagnosing and resolving hardware, software, and network problems via telephone, email, or chat for end-users. You must also efficiently route tickets to internal 2nd and 3rd level IT...

Job Title: Service Desk Analyst Experience : 3+ years. Location : Pune Shift : Shift (24*7) Notice Period : Preferred immediate / early joiners. Skills: Servicedesk, Technical Support, International voiceProcess

TCS C2H POSITION PUNE LOCATION SERVICEDESK ANALYST EXPER-6 -10 JOBDESCRIPTION: service desk services itdesk installation configuration sql linux please share cvs 7995348267 whatpp bhavani@coventine.com

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Requir...

Sapiens is on the lookout for a Analyst (Service Desk) to become a key player in our Bangalore team. If you're a Service Desk pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. What youll do: First point of contact for customers, internal organisation users for reporting issues and requests via calls, emails, monitoring tools and self-service channels Collect complete details of the issue being reported, log a ticket on the ticketing tool. Carry out initial triaging to ensure ticket has complete information, appropriate priority and impact details, appropriate support team for assignment. Ensure associated in...

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Senior Service Desk Engineer who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation let's talk As a member of the IT Operations group, reporting to the Team Lead of ServiceDesk, the Senior ServiceDesk Engineer is responsible for providing advanced IT support and assistance to end-users within the organization. This role involves troubleshooting and resolving hardware, software, network-related issues an...

URGENT HIRING FOR SERVCIEDESK ANALYST FOR TIER1 MNC EXP: FRSHER LOCATION: COIMBATORE, HDERABAD ROLE: SERVCIE DEKS ANANYST SKILLS: GOOD COMMUNICATION SKILL, GRADUATE MUST