about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. SENIOR CLOUD SITE RELIABILITY ENGINEER ZS's CCoE (Cloud Center of Excellence) Team builds, maintains and helps architect the systems enabling ZS client-facing software solutions. We define and implement best practices to ensure performant, resilient and secure cloud solutions. The CCoE team at ZS is comprised of analytical problem solvers coming from diverse backgrounds while sharing a passion for quality delivery whether our customer is a client or another ZS employee. The team has presence in ZSs Evanston, Illinois and Pune, India offices. What You'll Do Acting as a S enior Cloud S ite Reliability Engineer , you will be working with a team of operations engineers and software developers to analyze, maintain and nurture our Cloud solutions/products to support the ever-growing companys clientele . As a technical expert, you will be working closely with various teams to ensure the stability of the environment by: Analyzing the current state, designing appropriate solutions and working with the team to implement them. Coordinate emergency responses, perform root cause analysis, identify and implement solutions to prevent re-occurrences Work with the team to identify ways to increase MTBF and lower MTTR for the environment Review each entire application stack and execute initiatives to reduce failures, defects and issues with the overall performance Identifying and working with the team to implement more efficient system procedures Maintaining environment monitoring systems to provide the best visibility into the state of the deployed products/solutions Perform root cause analysis on incoming infrastructure alerts and work with teams to resolve them Maintaining performance analysis tools, identifying any adverse changes to performance and working with the teams to resolve them Researching industry trends and technologies, and promote adoption of best-in-class tools and technologies Taking the initiative to advance the quality, performance, or scalability of our Cloud Solutions, by influencing the architecture or design of our products Design, develop and execute automated tests to validate solutions and environments Troubleshoot issues across the entire stack infrastructure, software, application and network What You'll Bring 3+ years experience working as a Site Reliability Engineer or an equivalent position 2+ years experience with AWS cloud technologies and at least one AWS certifications is required (Solution Architect / DevOps Engineer) 1+ years experience functioning as a senior member in an infrastructure/software team Hands-on experience with AWS services like EC2, RDS, EMR, CloudFront, ELB,API Gateway, CodeBuild, AWS Config, Systems Manager, ServiceCatalog, Lambda, etc. Full-stack IT experience with *nix, Windows, network/firewall concepts, source control (BitBucket) and build/dependency management and continuous integration systems (TeamCity, Jenkins) Expertise in at least one scripting language, Python preferred Must have firm understanding of application reliability, performance tuning and scalability
