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1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
The Receptionist cum Back Office Assistant position at Times Audio in Noida is a full-time role requiring a minimum of 2 years of experience. As the chosen candidate, you will be responsible for managing daily client interactions and service workflows efficiently. Your role will involve handling client calls and walk-ins professionally, logging incoming AV systems for service, creating service job cards, and updating system status. You will also be expected to track repair progress, communicate updates to clients, coordinate with technicians and office staff, book porters and shipping as needed, maintain service records, and follow-up schedules. The ideal candidate for this position should have at least 1 year of experience in a receptionist or coordination role, be familiar with basic service flow and documentation, possess strong communication skills in English and Hindi, and exhibit confidence, organization, and responsibility. It is preferable for candidates to reside in or near Noida. To be considered for this role, you must be able to provide details regarding the responsibilities handled in your previous job, explain how you managed coordination between teams or departments, narrate a challenging situation faced while dealing with a client or internal team and the resolution applied, list the systems or tools utilized to track work progress or tasks, rate your spoken English proficiency on a scale of 1 to 10, confirm willingness to occasionally travel to Gurgaon if required, and disclose your current monthly salary. This is a full-time position that requires in-person work at the Noida location.,
Posted 1 month ago
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