Customer service Rep- Chat and email support UnifyCX

2.0 - 6.0 years

0 Lacs

mysore, karnataka

On-site

As a Customer Service Representative at UnifyCX, you will be responsible for providing exceptional support to customers through chat and email. Your empathetic and tech-savvy approach will ensure a seamless experience for customers, addressing inquiries and troubleshooting issues effectively. Your contribution to customer satisfaction and brand loyalty is crucial in this role. Key Responsibilities: - Respond to customer inquiries via chat and email, providing timely and accurate assistance - Troubleshoot service-related problems, offer step-by-step guidance, and escalate issues when necessary - Assist customers with billing inquiries, service upgrades, plan changes, and account updates - Edu...

Posted 2 weeks ago

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Customer service Rep- Chat and email support UnifyCX

2.0 - 6.0 years

0 Lacs

mysore, karnataka

On-site

As a Customer Service Representative at UnifyCX, you will be an essential part of our dedicated team, providing exceptional support to our valued customers. Your role will involve communicating with customers through chat and email to address inquiries, troubleshoot issues, and ensure a seamless experience. Your ability to deliver timely and effective solutions will play a crucial role in enhancing customer satisfaction and fostering brand loyalty. Your responsibilities will include responding to customer inquiries across various channels such as chat and email, ensuring that assistance is provided in a timely and accurate manner. You will troubleshoot service-related problems, offer step-by...

Posted 4 months ago

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