15 Service Supervisor Jobs

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. What will I be doing As the Service Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise and manage the reception work during your duty period, ensuring that high quality and efficient service is provided. Communicate effectively with employees, provide clear instructions, pay attention to their performance and motivate them. Resolve all guest and staff difficulties and problems while following hotel rules and regulations, maintaining high quality and efficient service. Manage the Front Desk / Restaurant and handle any emergency on duty, with good judgment and determination. Extend friendly and sincere greetings, patiently listen, communicate and solve all guest and staff difficulties and problems. Play a leading role in the team and adjust work hours according to hotel requirements. Lead and motivate team members through training and consistent management. Take the necessary actions to deal with any complaints in a timely and effective manner, informing the Service Manager where appropriate, ensuring customer satisfaction with solutions. Maintain customer profile and information to ensure the validity and accuracy of the reservation. Arrange rooms according to guest reservations or preferences and carry out detailed inventory management. Maintain the accuracy of the hotel computer system information and data, facilitate the system operation, ensure the normal operation of front desk operating equipment and a clean work area. Know the latest information of hotel s surrounding area, places of interest, scenery, etc. , providing convenience to customers. Ensure the effective transmission of information and unfinished tasks to the relevant personnel one by one, to the satisfaction of guests. Participate in routine meetings and other meetings. Ensure the daily management of the Front Desk / Restaurant, including but not limited to work supervision, room assignment, reporting, credit limit checking, computer data backup and master account checking. Ensure the maintenance and necessary inventory of all equipment and keep all items in order. Follow health and safety, crisis management, disaster management and firefighting procedures, participating in the operation in the absence of the Guest Service Manager. Understand dietary requirements and can give appropriate advice and management. Master hotel product knowledge and provide relevant training to employees. Understand all restaurant dishes in order to recommend them to guests. Be familiar with all restaurant and hotel business hours. Follow service procedures to ensure that all areas of the restaurant meet breakfast, lunch and dinner service standards, including the preparation of the cashier desk, communication with the Chef, and details of the restaurant reservations. Check the daily restaurant reservations to ensure that staff can prepare according to reservations and set up the table correctly, making the appropriate preparation, and calling guests to confirm their reservations. Assist colleagues in the Dining Room and Kitchen when necessary and complete the tasks assigned by the manager. Check employee grooming to ensure that our team members receive our guests in the best possible spirit. Plan for any inadequacies in the work to avoid affecting the quality of customer service. Assist o prepare the schedule and work arrangement for each employee (Consider internal events, guest occupancy, special events, product promotions, etc. ). Assist the Front Desk to communicate with the team and care for guests. Check on guest satisfaction and give feedback to the relevant personnel if there are any comments, keeping a good record of customer comments. Work closely with Housekeeping and Engineering departments to ensure the integrity and cleanliness of departmental equipment. Establish good communication with Kitchen staff. Perform any other reasonable duties as assigned. The department reserves the right to change or supplement the job description if necessary.

To monitor and review Branch Service Franchisees. To ensure timely completion of service complaints. To appoint new Service Franchisees. To monitor spare parts dispatch plan & execution. To improve strategies for service and customer satisfaction. Required Candidate profile B.Tech/B.E or Diploma in Electrical, with minimum 4 years experience in monitoring Service Franchisees of electrical home appliances industry. Basic Computer knowledge must.

Date Posted: 2025-06-11 Country: India Location: Unit Number E2 i, II Floor, Tower B, Godrej Eternia Plot No 70, Industrial Area Phase 1, Chandigarh, India Field Service Supervisor Technical Co-ordinate between Area Executives, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. Carry out annual equipment survey Plan for repair schedule as a preventive method. Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work. Conduct toolbox talk with employees. Make employees continuously aware about safe work practices. Fatality Preventive Audits/ Toolbox Demonstration. Prepare quarterly review report. Make T orders. Monitor how to reduce call-backs. More so on top ten calls received. Inspect or re-inspect to see progress of work. / Random Check for Quality. Manpower allotment day to day basis on call-backs received. Adherence to EH&S policy and practices. Commercial Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. Two months prior to the expiry of free service contract date inspect the elevator. Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary. Lead team to complete given task and facilitate them in case of need. Check the opportunity to potential T-Business. Make efforts for acquisition and recoveries & achieving the target. Follow-up invoices/ payments. Update necessary conversion/ recovery cancellation into system. Review regularly, Net O / Payment. Additional Responsibilities Create Safety awareness and ensure our employees are working safely. Ensure Zero accident / incident Ensure Reporting of incident Actively participate in RQC & Safety meetings and review issues and progress. Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules. Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date. To conduct FPA and complete corrective actions within targeted completion date. Participate in Incident Investigation. Diploma in electrical/electronics with 7-10 years experience in relevant industry. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, coordinates and oversees cementing service line work at the well site, providing quality service to the customer. Ensures customer satisfaction with work performed. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Job role may require cross training and active participation in another product service line. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Coordinates and directs the activities of service operators. Coordinates the clean up, repair, and preparation of equipment for the next job. Plans and performs necessary calculations for the total job at the well site as needed. Leads the site crew comprised of Halliburton and/or non-Halliburton employees. Evaluates individual performance levels of the crew and trains operators to improve their job performance. Job role has budgetary type of accountabilities or directly impacts a revenue centeraposs viability or its quality of service via personal contributions. Skills are typically acquired through a high school diploma, or similar education and 2 years of experience as Service Supervisor-Cementing, I. Licensure to drive commercial equipment may be required. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Candidate must meet the minimum developmental standards for this job classification. Demonstrates proficiency in the operation and maintenance of each type of equipment/unit/tool normally used in the product service line. Has exceptional skills within the service line and a general understanding of other service functions. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Requisition Number: 198118 Experience Level: Experienced Hire Product Service Line: Cementing Full Time / Part Time: Full Time

Date Posted: 2025-06-09 Country: India Location: A-1, Aroma Gardens,S.R.M.Road, Lisie Junction,Ernakulum Kochi 682018, India Job Title Service Supervisor Location Ernakulam Job Description Handle service operations through a team of Field Mechanics for designated Territory. Shall ensure service deliverables of preventive maintenance, elevator uptime, repair activities, handle and address customer concerns. Shall handle service sales, AMC renewal & upgradation orders. Apply today to join us and build what s next!. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

Date Posted: 2025-06-16 Country: India Location: The Corenthum, Tower B, Unit No. B-53/2, 3rd Floor, A-41, Sector-62, Noida (Uttar Pradesh) Service Sales Job Description Primary responsibility: Generating enquires, negotiation and finalization of orders. Will be responsible for AMC renewal & extending support to the Service Supervisor. Timely renewal of maintenance contract for group and one to one customer. Will be responsible for improving conversions, recoveries and T business. Preparing sales negotiation data sheet and submitting model elevator proposal. Completing all the documentation associated with the Contract, i.e. tender, technical clarifications, legal documents, etc. and submitting them to the customer within the given timeframe. Meeting customers to assess their requirements. Preparing and maintaining Customer History Card for major customers. Knowing, developing and maintaining the elevator market and Otis growth through Service Sales. Supporting the Service and Sales function to enhance customer experience. Preparing and making presentation to Customers and stakeholders. Responsible for account receivables. To ensure adhering to Safety procedures while visiting the sites. Key Skills: Good Communication skills (English & Hindi) Good Presentation skills Good Negotiation skills Should have thorough product knowledge & previous experience in direct customer handling while working in AMC Sales. .

Qualification: Diploma/BE (Full time) Role Overview: (A) Detailed Job Profile 1 ) Co-ordinate between Area Executives / Dept Head as the case may be, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule 2) Carry out annual equipment survey Plan for repair schedule as a preventive method 3) Carry out NIS before taking over new construction and modernisation job Estimate other than prescribed work 4) Conduct tool box talk with employees Make employees continuously aware about safe work practices. 5) Fatality Preventive Audits/ Tool Box Demonstration. Prepare quarterly review report 6) Make T orders Monitor how to reduce callbacks. More so on top ten calls received. 7) Inspect or re-inspect to see progress of work. / Random Check for Quality. Manpower allotment day to day basis on callbacks received 8) Adherence to EH&S policy and practices 9) Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. 10) Correspond with clients for renewal of contract and as and when necessary Two months prior to the expiry of free service contract date inspect the elevator 11) Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary 12) Lead team to complete given task and facilitate them in case of need Check the opportunity to potential T-Business 13) Make efforts for acquisition and recoveries & achieving the target.

Brief Job Description: Commissioning: Conduct pre-commissioning activities, initial tests, functional tests, and integrated systems testing. Testing and Inspection: Perform tests and inspections to ensure systems meet design specifications and operational requirements. Troubleshooting: Diagnose and troubleshoot equipment and system malfunctions, identifying and rectifying deficiencies. Documentation: Prepare and maintain comprehensive service documentation, including PM scheduling & records , Site audits, RCA reports, and operating procedures. Training and Support: Provide training and support to maintenance and operational teams on new systems. Technical Expertise: Strong understanding of engineering principles, equipment, and systems relevant to the specific industry or sector. Problem-Solving: Ability to diagnose and resolve technical issues, identify root causes, and develop effective solutions. Communication: Effective communication and interpersonal skills to collaborate with project teams, contractors, and stakeholders. Analytical Skills: Ability to interpret test results, analyse data, and identify areas for improvement. Organizational Skills: Ability to manage multiple projects, tasks, and schedules efficiently. Safety Awareness: Strong understanding of safety procedures and regulations, and the ability to ensure a safe work environment. Experience: Relevant experience in installation, commissioning, and/or maintenance of equipment and systems. Qualifications: Required/ Minimum Qualifications: Minimum 3+ years experience in a site / client facing role. Recognized qualification in an Engineering discipline. Additional / Preferred Qualifications: - Experience with dealing with clients/customers in a professional manner. Familiar with all aspects of electrical panel testing & fault finding. Understanding of LV Switchgear and Protection devices. Good understanding of safe isolation and electrical safety. Familiar with maintaining accurate and detailed completion of test documentation. Experience with Client Factory Acceptance Tests / Site Acceptance Tests. Excellent communicator. Fully flexible to work additional hours on request. This is a site-based role and majority of work time will be based on-site or travelling. Full driving license. Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs. ) A significant number of afterhours and weekend work, frequently scheduled with little notice. Travel on a daily basis to and from customer sites. Will be required to stay away from home or travel long distances. Occasional heavy lifting required. You will be expected to operate as part of a team. Participate on the 24/7 on call rota. May be required to travel abroad from time to time. You will be supplied with a Company uniform, which must be warn at all times while working. Time Travel Needed: None.

Date Posted: 2025-06-06 Country: India Location: Jagjit Nagar, Threeke Road, HNo 7, Shant Park, LUDHIANA, PUNJAB-142021, India Job Title Service Sales Executive Role Overview Service Sales Executive will be responsible for handling around 900 units and will work towards revenue generation through conversions, recoveries, and T repair business (add on package). Primary responsibility : Generating enquires, negotiation and finalization of orders. Will be responsible for AMC renewal & extending support to the Service Supervisor. Timely renewal of maintenance contract for group and one to one customer. Will be responsible for improving conversions, recoveries and T business. Preparing sales negotiation data sheet and submitting model elevator proposal. Completing all the documentation associated with the Contract, i.e. tender, technical clarifications, legal documents, etc. and submitting them to the customer within the given timeframe. Meeting customers to assess their requirements. Preparing and maintaining Customer History Card for major customers. Knowing, developing and maintaining the elevator market and Otis growth through Service Sales. Supporting the Service and Sales function to enhance customer experience. Preparing and making presentation to Customers and stakeholders. Responsible for account receivables. To ensure adhering to Safety procedures while visiting the sites. Key Skills : Good Communication skills (English & Hindi) Good Presentation skills Good Negotiation skills Should have thorough product knowledge & previous experience in direct customer handling while working in AMC Sales.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, coordinates and oversees cementing service line work at the well site, providing quality service to the customer. Ensures customer satisfaction with work performed. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Job role may require cross training and active participation in another product service line. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Coordinates and directs the activities of service operators. Coordinates the clean up, repair, and preparation of equipment for the next job. Plans and performs necessary calculations for the total job at the well site as needed. Leads the site crew comprised of Halliburton and/or non-Halliburton employees. Evaluates individual performance levels of the crew and trains operators to improve their job performance. Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions. Skills are typically acquired through a high school diploma, or similar education and 2 years of experience as Service Supervisor-Cementing, I. Licensure to drive commercial equipment may be required. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Candidate must meet the minimum developmental standards for this job classification. Demonstrates proficiency in the operation and maintenance of each type of equipment/unit/tool normally used in the product service line. Has exceptional skills within the service line and a general understanding of other service functions. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Job Details Requisition Number: 198118 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Cementing Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, promotes excellent customer relations at the worksite. Plans and performs necessary calculations for the total job at the well site as needed. Coordinates and directs the activities of subordinate supervisors, service operators and operator assistants during the equipment rig up and rig down on a location and the preparation of equipment for performing a job. Provides planning necessary for the job including instructions to the crew and dispute resolutions to approved levels. Ensures customer satisfaction with jobs performed. As needed, may perform data collection and data distribution on jobs. Coordinates the clean up, repair, and preparation of equipment for the next job. Provides input on individual performance levels of his/her subordinates providing on-the-job skills development to enhance job performance. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Skills are typically acquired through completion of HAL career development requirements as Service Supervisor l. Must possess exceptional skills within the service line and have a general understanding of other service functions. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness. Ensures compliance with Health, Safety, and Environmental (HSE) standards, practices and guidelines. Must posses execellent knowledge of Halliburton Management System (HMS) standards, work methods and processes. Licensure to drive commercial vehicles may be required. Promotes and takes an active part in quality improvement processes. Must possess the ability understand to Well Bore schematic, analyze computer programs (IWI) and operational procedures. Basic computer skills are preferred. Must possess good leadership and negotiating skills. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Requisition Number: 198898 Experience Level: Experienced Hire Product Service Line: Production Solutions Full Time / Part Time: Full Time

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, coordinates and oversees cementing service line work at the well site handling the more complex, hazardous, and/or high profile jobs while providing quality service to the customer. Job role may include sales, job design, execution, and follow up activities. Cross trains and active participates in one or more product service lines. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Ensures customer satisfaction with work performed. Coordinates and directs the activities of service operators. Coordinates the clean up, repair, and preparation of equipment for the next job. Plans and performs necessary calculations for the total job at the well site as needed. Leads the site crew comprised of Halliburton and/or non-Halliburton employees. Evaluates individual performance levels of the crew and trains operators to improve their job performance. Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions. Skills are typically acquired through a high school diploma, or similar education and 2 years of experience as Service Supervisor-Cementing, II. Licensure to drive commercial equipment may be required. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Must meet the minimum developmental standards for this job classification. Demonstrates proficiency in the operation and maintenance of each type of equipment/unit/tool normally used in the product service line. Has exceptional skills within the service line and specific knowledge and understanding of other service functions. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Requisition Number: 199575 Experience Level: Experienced Hire Product Service Line: Cementing Full Time / Part Time: Full Time

As a Sr. Field Service Supervisor for Key Accounts Operations Management here at Honeywell, you will play a crucial role in driving the companys success. Your expertise in managing key accounts, driving seamless & centralized operations and building strong relationships will enable you to effectively meet customer needs and exceed their expectations. By identifying operational improvements & creating the life cycle solutions, finding business opportunities, delivering tailored solutions, you will contribute to revenue growth, customer satisfaction, and the overall success of the company. You will report directly to our Service operations leader, and youll work out of our Gurgaon location. In this role, you will impact on the company by effectively managing, delivering standardized operations & services, SLA delivery by regional teams for key accounts, support revenue growth, and contributing to the companys overall financial success. Your ability to build strong relationships with customers, create customer approved standards for deployed solutions, deploy NPIs & company s Digital solutions to improve serviceability to enhance customer satisfaction, strengthen the companys market position, and drive long-term business growth. KEY RESPONSIBILITIES Managing 2-3 key accounts, driving seamless & centralized operations and building strong relationships, serving as the primary point of contact for customer. Build and maintain strong relationships with key stakeholders at customer locations, understanding their business needs and providing tailored systematize solutions across customer sites/locations. Fix the financial burdens and create business cases for improvement. Strong collaboration with regional business leaders and field teams to oversee the installation, maintenance, and repair of building automation systems across the customer sites. Monitor and analyze performance metrics to identify areas for improvement. Create RCAs for critical issues and robust SOPs for onsite operations. Maintain a high level of customer satisfaction through an effective communication and problem resolution approach. Execute internal and external MOS on services delivery, system performance and improvement actions. Drive & upsell the NPI, BTI & Digital Solutions at across customer sites/locations. Identify new business opportunities within existing sites and collaborate with cross-functional teams, Sales, KAM & regional operations to deliver value-added solutions. MUST HAVE Minimum of 15 years of experience in the field of service or a related technical role. Strong leadership and interpersonal skills. Strong business acumen and understanding of market dynamics. Ability to effectively manage multiple accounts and prioritize tasks. Customer-focused mindset with a passion for delivering exceptional service Ability to work independently and as part of a team Excellent technical knowledge of building automation systems environment. Strong problem-solving and decision-making abilities. Excellent communication and customer service skills. WE VALUE Bachelor s degree in engineering or a related field. Experience in the building automation industry. Certifications in relevant technical areas. Knowledge of industry regulations and standards. Continuous learning and staying updated with industry advancements.

Job Title: Field Service Supervisor As a Field Service Supervisor here at Honeywell, you will have the opportunity to oversee Field Services Operations for PMC META (Middle East, Turkey, and Africa) region, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. You will report directly to our Regional Field Service Manager. In this role, you will impact the success of our field service operations by overseeing the activities of Field Service team, developing and implementing strategies to optimize field service operations, assigning and scheduling field service technicians, monitoring and analyzing field service performance metrics, and ensuring compliance with company policies and regulatory requirements. KEY RESPONSIBILITIES Oversee the Field Services Operations in the META region, ensuring efficient and effective service delivery Develop and implement strategies to optimize field service operations and improve customer satisfaction Assign and schedule field service technicians to meet customer demands and service level agreements Monitor and analyze field service performance metrics to identify areas for improvement Provide technical guidance and support to field service technicians Collaborate with cross-functional teams to drive continuous improvement initiatives Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams Ensure compliance with company policies, procedures, and regulatory requirements YOU MUST HAVE Minimum of 8-10 years of proven experience in field service management or a similar role Strong technical knowledge and understanding of relevant technologies Excellent leadership and team management skills Ability to effectively manage and prioritize multiple projects and tasks Experience in driving process improvements and implementing best practices Strong problem-solving and decision-making abilities Excellent communication and interpersonal skills WE VALUE Bachelors degree in Engineering or a related field; Masters degree preferred Customer-focused mindset Ability to drive change and innovation Results-oriented approach Excellent problem-solving and decision-making abilities Strong business acumen Ability to build and maintain strong relationships