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2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, coordinates and oversees cementing service line work at the well site, providing quality service to the customer. Ensures customer satisfaction with work performed. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Job role may require cross training and active participation in another product service line. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Coordinates and directs the activities of service operators. Coordinates the clean up, repair, and preparation of equipment for the next job. Plans and performs necessary calculations for the total job at the well site as needed. Leads the site crew comprised of Halliburton and/or non-Halliburton employees. Evaluates individual performance levels of the crew and trains operators to improve their job performance. Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions. Skills are typically acquired through a high school diploma, or similar education and 2 years of experience as Service Supervisor-Cementing, I. Licensure to drive commercial equipment may be required. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Candidate must meet the minimum developmental standards for this job classification. Demonstrates proficiency in the operation and maintenance of each type of equipment/unit/tool normally used in the product service line. Has exceptional skills within the service line and a general understanding of other service functions. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Job Details Requisition Number: 198118 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Cementing Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Posted 1 week ago
4.0 - 6.0 years
9 - 13 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, promotes excellent customer relations at the worksite. Plans and performs necessary calculations for the total job at the well site as needed. Coordinates and directs the activities of subordinate supervisors, service operators and operator assistants during the equipment rig up and rig down on a location and the preparation of equipment for performing a job. Provides planning necessary for the job including instructions to the crew and dispute resolutions to approved levels. Ensures customer satisfaction with jobs performed. As needed, may perform data collection and data distribution on jobs. Coordinates the clean up, repair, and preparation of equipment for the next job. Provides input on individual performance levels of his/her subordinates providing on-the-job skills development to enhance job performance. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Skills are typically acquired through completion of HAL career development requirements as Service Supervisor l. Must possess exceptional skills within the service line and have a general understanding of other service functions. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness. Ensures compliance with Health, Safety, and Environmental (HSE) standards, practices and guidelines. Must posses execellent knowledge of Halliburton Management System (HMS) standards, work methods and processes. Licensure to drive commercial vehicles may be required. Promotes and takes an active part in quality improvement processes. Must possess the ability understand to Well Bore schematic, analyze computer programs (IWI) and operational procedures. Basic computer skills are preferred. Must possess good leadership and negotiating skills. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Requisition Number: 198898 Experience Level: Experienced Hire Product Service Line: Production Solutions Full Time / Part Time: Full Time
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, coordinates and oversees cementing service line work at the well site handling the more complex, hazardous, and/or high profile jobs while providing quality service to the customer. Job role may include sales, job design, execution, and follow up activities. Cross trains and active participates in one or more product service lines. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Ensures customer satisfaction with work performed. Coordinates and directs the activities of service operators. Coordinates the clean up, repair, and preparation of equipment for the next job. Plans and performs necessary calculations for the total job at the well site as needed. Leads the site crew comprised of Halliburton and/or non-Halliburton employees. Evaluates individual performance levels of the crew and trains operators to improve their job performance. Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions. Skills are typically acquired through a high school diploma, or similar education and 2 years of experience as Service Supervisor-Cementing, II. Licensure to drive commercial equipment may be required. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Must meet the minimum developmental standards for this job classification. Demonstrates proficiency in the operation and maintenance of each type of equipment/unit/tool normally used in the product service line. Has exceptional skills within the service line and specific knowledge and understanding of other service functions. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Requisition Number: 199575 Experience Level: Experienced Hire Product Service Line: Cementing Full Time / Part Time: Full Time
Posted 2 weeks ago
15.0 - 20.0 years
2 - 6 Lacs
Gurugram
Work from Office
As a Sr. Field Service Supervisor for Key Accounts Operations Management here at Honeywell, you will play a crucial role in driving the companys success. Your expertise in managing key accounts, driving seamless & centralized operations and building strong relationships will enable you to effectively meet customer needs and exceed their expectations. By identifying operational improvements & creating the life cycle solutions, finding business opportunities, delivering tailored solutions, you will contribute to revenue growth, customer satisfaction, and the overall success of the company. You will report directly to our Service operations leader, and youll work out of our Gurgaon location. In this role, you will impact on the company by effectively managing, delivering standardized operations & services, SLA delivery by regional teams for key accounts, support revenue growth, and contributing to the companys overall financial success. Your ability to build strong relationships with customers, create customer approved standards for deployed solutions, deploy NPIs & company s Digital solutions to improve serviceability to enhance customer satisfaction, strengthen the companys market position, and drive long-term business growth. KEY RESPONSIBILITIES Managing 2-3 key accounts, driving seamless & centralized operations and building strong relationships, serving as the primary point of contact for customer. Build and maintain strong relationships with key stakeholders at customer locations, understanding their business needs and providing tailored systematize solutions across customer sites/locations. Fix the financial burdens and create business cases for improvement. Strong collaboration with regional business leaders and field teams to oversee the installation, maintenance, and repair of building automation systems across the customer sites. Monitor and analyze performance metrics to identify areas for improvement. Create RCAs for critical issues and robust SOPs for onsite operations. Maintain a high level of customer satisfaction through an effective communication and problem resolution approach. Execute internal and external MOS on services delivery, system performance and improvement actions. Drive & upsell the NPI, BTI & Digital Solutions at across customer sites/locations. Identify new business opportunities within existing sites and collaborate with cross-functional teams, Sales, KAM & regional operations to deliver value-added solutions. MUST HAVE Minimum of 15 years of experience in the field of service or a related technical role. Strong leadership and interpersonal skills. Strong business acumen and understanding of market dynamics. Ability to effectively manage multiple accounts and prioritize tasks. Customer-focused mindset with a passion for delivering exceptional service Ability to work independently and as part of a team Excellent technical knowledge of building automation systems environment. Strong problem-solving and decision-making abilities. Excellent communication and customer service skills. WE VALUE Bachelor s degree in engineering or a related field. Experience in the building automation industry. Certifications in relevant technical areas. Knowledge of industry regulations and standards. Continuous learning and staying updated with industry advancements.
Posted 2 weeks ago
8.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Job Title: Field Service Supervisor As a Field Service Supervisor here at Honeywell, you will have the opportunity to oversee Field Services Operations for PMC META (Middle East, Turkey, and Africa) region, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. You will report directly to our Regional Field Service Manager. In this role, you will impact the success of our field service operations by overseeing the activities of Field Service team, developing and implementing strategies to optimize field service operations, assigning and scheduling field service technicians, monitoring and analyzing field service performance metrics, and ensuring compliance with company policies and regulatory requirements. KEY RESPONSIBILITIES Oversee the Field Services Operations in the META region, ensuring efficient and effective service delivery Develop and implement strategies to optimize field service operations and improve customer satisfaction Assign and schedule field service technicians to meet customer demands and service level agreements Monitor and analyze field service performance metrics to identify areas for improvement Provide technical guidance and support to field service technicians Collaborate with cross-functional teams to drive continuous improvement initiatives Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams Ensure compliance with company policies, procedures, and regulatory requirements YOU MUST HAVE Minimum of 8-10 years of proven experience in field service management or a similar role Strong technical knowledge and understanding of relevant technologies Excellent leadership and team management skills Ability to effectively manage and prioritize multiple projects and tasks Experience in driving process improvements and implementing best practices Strong problem-solving and decision-making abilities Excellent communication and interpersonal skills WE VALUE Bachelors degree in Engineering or a related field; Masters degree preferred Customer-focused mindset Ability to drive change and innovation Results-oriented approach Excellent problem-solving and decision-making abilities Strong business acumen Ability to build and maintain strong relationships
Posted 2 weeks ago
10 - 15 years
8 - 9 Lacs
Gurgaon
Work from Office
Co-ordinate between Area Executives, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. Carry out annual equipment survey Plan for repair schedule as a preventive method. Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work. Conduct toolbox talk with employees. Make employees continuously aware about safe work practices. Fatality Preventive Audits/ Toolbox Demonstration. Prepare quarterly review report. Make T orders. Monitor how to reduce call-backs. More so on top ten calls received. Inspect or re-inspect to see progress of work. / Random Check for Quality. Manpower allotment day to day basis on call-backs received. Adherence to EH&S policy and practices. Commercial Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. Two months prior to the expiry of free service contract date inspect the elevator. Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary. Lead team to complete given task and facilitate them in case of need. Check the opportunity to potential T-Business. Make efforts for acquisition and recoveries & achieving the target. Follow-up invoices/ payments. Update necessary conversion/ recovery cancellation into system. Review regularly, Net O / Payment. Additional Responsibilities Create Safety awareness and ensure our employees are working safely. Ensure Zero accident / incident Ensure Reporting of incident Actively participate in RQC & Safety meetings and review issues and progress. Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules. Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date. To conduct FPA and complete corrective actions within targeted completion date. Participate in Incident Investigation.
Posted 2 months ago
10 - 12 years
8 - 10 Lacs
Mumbai, gujarat
Work from Office
Day to day Maintenance (24X7 duty) Ensure proper response and on time resolution to customer complaint Other Maintenance & Service Work Collect & update site related data Ensure safety & Quality at site Manpower Handling Elevator experience only
Posted 2 months ago
5 - 10 years
8 - 9 Lacs
Noida
Work from Office
Co-ordinate between Area Executives, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. Carry out annual equipment survey Plan for repair schedule as a preventive method. Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work. Conduct toolbox talk with employees. Make employees continuously aware about safe work practices. Fatality Preventive Audits/ Toolbox Demonstration. Prepare quarterly review report. Make T orders. Monitor how to reduce call-backs. More so on top ten calls received. Inspect or re-inspect to see progress of work. / Random Check for Quality. Manpower allotment day to day basis on call-backs received. Adherence to EH&S policy and practices. Commercial Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. Two months prior to the expiry of free service contract date inspect the elevator. Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary. Lead team to complete given task and facilitate them in case of need. Check the opportunity to potential T-Business. Make efforts for acquisition and recoveries & achieving the target. Follow-up invoices/ payments. Update necessary conversion/ recovery cancellation into system. Review regularly, Net O / Payment. Additional Responsibilities Create Safety awareness and ensure our employees are working safely. Ensure Zero accident / incident Ensure Reporting of incident Actively participate in RQC & Safety meetings and review issues and progress. Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules. Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date. To conduct FPA and complete corrective actions within targeted completion date. Participate in Incident Investigation.
Posted 2 months ago
2 - 6 years
4 - 8 Lacs
Gurgaon
Work from Office
Field Service Supervisor - (AGL) Having good Technical Knowledge in Airfield Systems and able toInteract with Client and Operation Teams. Arrangement of spares,Consumables items as per the contract. Day to Day Interaction with HW Internalteam for Billing, Engineering Team and Sourcing team. Preparing and Maintainingrecords of Preventative maintenance in the Airfield. Active participationwith Client during Operation and DGCA inspection. Coordination with customerfor arranging trainings to various stockholders. Updating Daily report andMonthly report to client and Internal HAIL teams. Internal Team Management(Allotment of team as per work conditions). Photometric compliance as per thecontract. Managing Subcontract teams and their billing every month. Billing andPayment follow-up with Client. Competent mapping and Training to team members.Developing maintenance plans, implementation plans, test plans and finalreports. Providing service support for complex AGL Systems. Lead and manage a team, providing guidance, support, andperformance feedback to ensure high productivity and engagement. Manage day-to-day operation and allocate resources effectively. Ensure all work is performed in compliances with regulatoryguidelines. Address and resolve employee, customer or operational issuesin timely and effective manner. Identify skill gap and create development plans for teammembers. Planning & execution of Preventive Maintenance jobs ontime (100% compliance to operational parameters) To ensure 100% compliance on Service Level Agreement (SLA),OTA & OTC Handling a team of Service Engineers on HAIL/ Subcontractpayroll. Technical skills: Required AGL Field and CMS Systems. Desired CAT III AGL System,. Achieving Order Booking, Revenue & Collection plan everymonth Skills/Qualifications: - Ability to handle a team ofEngineers on HAIL/ Subcontract payroll. - Team player, Effective communication skills, Customer facing,Result oriented & hard working. Experience - 10+years of Exp with Ability to handle a team of Engineers on HAIL/ Subcontract payroll. WE VALUE Advanced degree. Previous industry experience. Excellent communication skills Demonstrated ability to influence at varying levels across the organization Demonstrated ability to operate independently Ability to use experience to appropriately apply the established standards Demonstrated ability to effectively manage a team Previous customer service experience JOB ID: req485171 Category: Customer Experience Location: One-HON-UTC-GF ,Sushant Lok Phase I, Sector 43 , , Gurugram , Gurgaon , HARYANA , 122022 , India Exempt
Posted 3 months ago
8 - 10 years
25 - 30 Lacs
Pune
Work from Office
Join a team recognized for leadership, innovation and diversity Job Title: FieldService Supervisor As a Field Service Supervisor here at Honeywell, you will have the opportunity to oversee Field Services Operations for PMC META (Middle East, Turkey, and Africa) region, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. You will report directly to our Regional Field Service Manager. In this role, you will impact the success of our field service operations by overseeing the activities of Field Service team, developing and implementing strategies to optimize field service operations, assigning and scheduling field service technicians, monitoring and analyzing field service performance metrics, and ensuring compliance with company policies and regulatory requirements. KEY RESPONSIBILITIES Oversee the Field Services Operations in the META region, ensuring efficient and effective service delivery Develop and implement strategies to optimize field service operations and improve customer satisfaction Assign and schedule field service technicians to meet customer demands and service level agreements Monitor and analyze field service performance metrics to identify areas for improvement Provide technical guidance and support to field service technicians Collaborate with cross-functional teams to drive continuous improvement initiatives Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams Ensure compliance with company policies, procedures, and regulatory requirements YOU MUST HAVE Minimum of 8-10 years of proven experience in field service management or a similar role Strong technical knowledge and understanding of relevant technologies Excellent leadership and team management skills Ability to effectively manage and prioritize multiple projects and tasks Experience in driving process improvements and implementing best practices Strong problem-solving and decision-making abilities Excellent communication and interpersonal skills WE VALUE Bachelors degree in Engineering or a related field; Masters degree preferred Customer-focused mindset Ability to drive change and innovation Results-oriented approach Excellent problem-solving and decision-making abilities Strong business acumen Ability to build and maintain strong relationships JOB ID: req484282 Category: Customer Experience Location: 56 & 57 Hadapsar Industrial Estate , Pune , MAHARASHTRA , 411013 , India Exempt
Posted 3 months ago
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