Lead Consultant, Global Customer Assurance Colt Technology Services

5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: You will be responsible for carrying out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, and configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network. Your role will involve developing customer solutions to address a variety of business problems across the IP/SDWAN domain. Additionally, you will act as a point of contact on multiple functional areas related to IP technologies and configure the Circuits on different vendor equipment, Technologies, and various Network Management Systems. Key Responsibilities: - Fault resolution for service-related incidents over the IP/ SDW...

Posted 3 weeks ago

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Client Service Representatives Mermaid Digital

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be responsible for generating sales leads by identifying and assessing customer needs. Building sustainable relationships with existing accounts and new leads will be a key part of your role. You will record and update customer information in the MIS system. Additionally, you will be expected to offer our new products and services to potential customers to bring in additional revenue. Resolving product or service complaints and following up to ensure resolution will also be part of your responsibilities. Engaging customers in our offers will help drive sales. Qualifications Required: - Strong communication and interpersonal skills - Proven track record in sales - Ability to build an...

Posted 1 month ago

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Project Manager (Mainframe Lead) Barclays

8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Project Manager (Mainframe Lead) at Barclays, you will play a crucial role in the delivery and support of various Barclaycard Applications, including Triumph, Debt Manager, TRACS, PEGA, and Woolwich. Your primary responsibilities will involve performing maintenance and support activities to ensure the high availability levels required by the Bank's key applications. This will include project delivery, incident resolution via Service First, and participation in Disaster Recovery activities. You will also be tasked with continually reviewing processes with the aim of automating tasks and reducing manual work. To excel in this role, you should have experience in providing assistance to col...

Posted 2 months ago

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