18 Service Reporting Jobs

Position: Service Manager- Medical Devices Location: Vijayawada Yrs of Exp: 5 to 10 Years Experience Quail: Diploma / BE-Biomedical/ Medical Background Roles and Responsibilities • System installations, troubleshooting, service and repair. • Perform preventative maintenance and manage regional preventative maintenance schedules. • Complete assigned service calls and manage accounts within a regional customer base. • Provide onsite service training to Biomedical Engineering Technicians (BMET) or advanced operators. • Manage expenses and spare parts inventory. • Managing the Zero Breakdown in respective region • Documenting daily service actions through the company work order database . • Assi...

**Role Overview:** You are on an exciting journey to drive impactful change within the Technology function of Dr. Martens. As a Major Incident & Problem Co-ordinator in the Enterprise Technology team, you will play a crucial role in ensuring that Incident, Problem, and Change management processes enhance the Service Quality of the company. Your responsibilities will include acting as a key contact for stakeholders, developing strong relationships with business units, monitoring and reporting on service performance, contributing to root cause analysis, providing updates to stakeholders, and participating in IT projects as required. **Key Responsibilities:** - Act as a key point of contact for...

As a Technical Service Engineer at our JCB Construction Equipment Service Division, you will play a crucial role in providing technical support, troubleshooting, and maintenance services for JCB machines like Backhoe Loaders, Excavators, and Loaders. Your passion for heavy machinery, customer service, and field diagnostics will contribute to your success in the construction equipment industry. Key Responsibilities: - Provide on-site technical support for JCB equipment, including diagnosis, repair, and preventive maintenance. - Attend service calls and efficiently resolve machine breakdowns to minimize downtime. - Carry out machine inspections, performance analysis, and service reporting. - S...

Role Overview: You will be a part of the JCB Construction Equipment Service Division as a Technical Service Engineer. Your main responsibility will be to provide technical support, troubleshooting, and maintenance services for JCB machines like Backhoe Loaders, Excavators, and Loaders. This role is suitable for individuals who are passionate about heavy machinery, customer service, and field diagnostics in the construction equipment industry. Key Responsibilities: - Provide on-site technical support for JCB equipment, including diagnosis, repair, and preventive maintenance. - Attend service calls and efficiently resolve machine breakdowns to minimize downtime. - Conduct machine inspections, ...

Position Summary & Key Areas of Responsibility Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services 7x24 monitoring of customer s ATM/ABM network across Canada, which includes six different time zones Accountable for continuously receiving and handling high volumes of customer calls Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults Determine alert priority based on documented processes and guidelines Use tools to remotely access customer equipment to diagnose and resolve customer problems Do...

As an experienced professional in the Courier Express Parcel industry, you are responsible for demonstrating a deep understanding of the industry. Your role involves evaluating and implementing new processes, procedures, and technology to enhance service performance. You will analyze service trends, identify areas for improvement, and develop strategic plans for effective operations. Additionally, you will be required to manage backend system changes, communicate impact to internal stakeholders, and drive business growth through new testing scenarios. Key Responsibilities: - Evaluate new processes, procedures, methods, tools, and technology to improve service performance - Analyze service pe...

Role Overview: As an Assembly Technician at ANSCER Robotics, you will utilize your skills and experience to assemble robotic systems and components with precision and adherence to safety and quality standards. Your role will involve collaborating with cross-functional teams, troubleshooting technical issues, and maintaining detailed service documentation. Key Responsibilities: - Assemble robotic systems and sub-components based on engineering drawings and specifications - Perform troubleshooting and diagnostics during the assembly process to resolve technical issues - Utilize a variety of hand tools and measurement instruments with precision - Conduct preventive maintenance and assist in ref...

Job Title: Manager -Service Reporting Exp: 7+ Years Shift: US shift Work Mode: WFO Cabs: 2 way Notice Period: Immediate to 30 days Ensures procedures and job aids for each process in Servicing Reporting is properly documented, maintained and followed Manages team performance which includes coaching, counseling and motivating employees; evaluates employees; investigates complaints or performance concerns; implements disciplinary action as needed and in consultation with manager and Human Resources Promotes increased support within Servicing and Operations; Duties may require non-routine analysis, research and follow-through Handles client requests and escalations including implementation task...

Vendor & Business Management, TPRM - AVP Position Overview Job Title: Vendor & Business Management, TPRM - AVP Location: Pune, India Job Description As a Senior Business Manager to the DWS COO Vendor Management function, you will be instrumental in managing Cross Entity Service Delivery, overseeing the delivery of services across multiple legal entities within DWS, ensuring alignment with contractual obligations, regulatory requirements and internal governance standards. Your role provides a bridge between service providers, internal stakeholders and control functions to ensure seamless execution and compliance in service delivery. What we'll offer you As part of our flexible scheme, here ar...

Position: Preventive Maintenance Service Engineer Location: Bangalore, Vijayawada, Davangere Yrs of Exp: 1 to 5 Years Experience Quail: Diploma / BE-Biomedical/ Medical Background Roles and Responsibilities • System installations, troubleshooting, service and repair. • Perform preventative maintenance and manage regional preventative maintenance schedules. • Complete assigned service calls and manage accounts within a regional customer base. • Provide onsite service training to Biomedical Engineering Technicians (BMET) or advanced operators. • Manage expenses and spare parts inventory. • Managing the Zero Breakdown in respective region • Documenting daily service actions through the company ...

Perform installation, maintenance, and repair of technical equipment or machinery Visit client sites as needed for servicing and troubleshooting Maintain accurate service records and submit detailed service reports Coordinate with internal teams for spare parts and service schedules Ensure timely completion of service jobs with proper documentation Follow safety protocols and maintain service quality standards

You should have 7-9 years of experience in IT Service Management (ITSM) with a focus on Service Reporting using PowerBI or QlikSense. Possessing an ITIL certification and experience with ServiceNow is a must. Key Responsibilities: - Manage and maintain Service Reporting using PowerBI or QlikSense. - Utilize ITIL best practices for efficient IT Service Management. - Collaborate with cross-functional teams to ensure effective service delivery. Qualifications Required: - 7-9 years of experience in IT Service Management. - Proficiency in using PowerBI or QlikSense for Service Reporting. - ITIL certification and experience with ServiceNow. - Familiarity with MIS and Financial Reporting would be c...

Job Description 5-6 years of Experience in Incident/Change/Problem Management Experience in Java Application Support & Relational DB Experience with monitoring tools Dynatrace/Graffana Demonstrable experience of managing Incidents, Major Incidents, Problems, Service requests and Change requests using the ITIL service management framework Supporting and nurturing process improvements and knowledge base improvements Responsible for ensuring the team resolves all reported incidents to the customers satisfaction, using approved methods, tools and procedures and in accordance with agreed KPIs and SLAs Responsible for defining, enabling and analyzing performance KPIs to support regular reporting o...

Cloudologic is a prominent cloud consulting and IT service provider based in Singapore, with a deep-rooted presence in India. The company focuses on cloud operations, cyber security, and managed services. With a dedication to delivering high-quality services, Cloudologic has established itself as a dependable and valued partner for clients worldwide. This is a full-time hybrid role for a Service Delivery Manager - SAP at Cloudologic. We are seeking a dynamic and experienced Service Delivery Manager (SDM) with strong expertise in SAP environments to oversee and manage the delivery of IT services and solutions to our clients or internal business units. The ideal candidate will act as a bridge ...

The role is responsible for providing comprehensive support to customers throughout various stages, from machine installations to addressing breakdowns and spares assistance. Additionally, the position involves managing aftermarket sales revenue within the designated territory. You will deliver end-to-end assistance to customers, encompassing tasks such as installing machines, responding to breakdown calls, providing spare support, offering training on machine operations, troubleshooting issues, and more. Coordination of pre-installation requirements with customers is also a key aspect of the role. Furthermore, you will be involved in developing and implementing corrective and preventive act...

You should have at least 5-6 years of experience in Incident/Change/Problem Management, including Java Application Support & Relational DB experience. Your role will involve managing Incidents, Major Incidents, Problems, Service requests, and Change requests using the ITIL service management framework. You will also be responsible for supporting process improvements, analyzing performance KPIs, and providing service reporting to key stakeholders. Additionally, you will play a crucial role in maintaining support processes and documentation, ensuring integration between Incident, Problem, and Change Management processes, and running the Change Control process including CAB meetings. It will be...

Role Perform regular maintenance, troubleshooting, and calibration of biomedical equipment. Ensure all medical devices meet operational standards and safety regulations. Maintain accurate service records and equipment documentation. Coordinate with vendors and service providers for equipment servicing and procurement. Support audits and inspections by maintaining compliance documentation. & responsibilities Preferred c We are looking for a Biomedical Engineer with 24 years of experience to manage the maintenance and servicing of biomedical equipment in a hospital or clinical setup. The ideal candidate should have hands-on knowledge of hospital-grade biomedical devices and be capable of handl...

Req ID: 329765 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pega Developer to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Pega Certified Senior System Architect Pega Practice A group company within NTT DATA currently seeks a Pega Senior System Architect [CSSA]to join our Pega digital practice . Reporting to the solution/delivery leadership. The person will have experience in Pega Low-Code-Approach using Pega App Studio, Pega DCO, conducting elaboration sessions, and the working with Lead System Arch...