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1.0 - 5.0 years
0 Lacs
kerala
On-site
As a Service Advisor at SS Hyundai KOTTARAKARA, your role is vital in maintaining high levels of customer satisfaction and ensuring smooth service operations. Here are the key responsibilities and qualifications for this position: Role Overview: You will be responsible for interacting with customers, understanding their concerns, and assessing their service needs. Providing detailed explanations of services and repairs to help customers make informed decisions will be a crucial part of your role. Additionally, you will schedule appointments, manage the service center's workflow, collaborate with technicians for accurate diagnostics and repairs, maintain customer records, estimate costs, and ...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
kerala
On-site
VOC Automotive India Pvt. Ltd. is seeking dedicated and customer-oriented Service Advisors to become part of our team. In this role, you will play a crucial part in assisting customers with their vehicle service requirements, offering precise service recommendations, and ensuring an exceptional customer service experience. As a Service Advisor, you will be expected to possess the following key requirements: - Prior experience working as a Service Advisor or in a similar customer-facing capacity within the automotive sector. - Proficient in maintaining accurate service cost estimates, service records, ensuring timely service completion, and managing service workflow efficiently. - Thorough un...
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
pathanamthitta, kerala
On-site
You will be responsible for providing exceptional service to customers at SS Hyundai Pathanamthitta as a Service Advisor / Bodyshop Advisor. Whether you are a fresher or have previous experience, you can apply for this position. Freshers with a background in Automobile engineering or Diploma are encouraged to apply. The position offers an attractive salary and incentive structure. As a Service Advisor at SS Hyundai, your primary responsibilities will include interacting with customers, understanding their needs, recommending services and repairs, scheduling appointments, coordinating with technicians for accurate diagnostics and repairs, maintaining customer records, estimating costs, and co...
Posted 4 months ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a customer service representative in the automotive industry, your primary responsibility will be to greet customers warmly, attentively listen to their vehicle concerns, and recommend appropriate services that align with their needs. You will excel in providing accurate cost estimates, explaining service options in a clear manner, and efficiently scheduling service appointments to meet customer expectations. Your role will involve maintaining open communication channels with customers throughout the service process, keeping them updated on the progress of their vehicle and providing expected completion times. Collaboration with technicians and parts departments is crucial to ensure the t...
Posted 4 months ago
0.0 - 4.0 years
0 Lacs
kochi, kerala
On-site
Need to have strong communication skill to handle Hindi and English language Need to have strong dealer and customer management Need to handle service engineers for day to day operations Service Scheduling dealer / distributor management Customer Communication : Serve as the main point of contact for customers regarding service inquiries, updates, and scheduling. Collaborate with the sales team to provide technical support, product information, and service recommendations to customers during the sales process. Coordinate with the parts department to ensure availability of required parts and materials for service jobs. Assign service requests to technicians based on skill level, availability,...
Posted 4 months ago
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