Service Support Coordinator Lehry Industries Pvt Ltd

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Service Support professional at our company, your role will involve handling complaints, installation, and commissioning activities across PAN INDIA. Your responsibilities will include: - Acknowledging complaints and requesting detailed information such as invoice copies and nature of the complaint from clients. Once the details are received, you will escalate the requests to the appropriate team. - Analyzing issues, corresponding with clients via email, and coordinating to resolve the complaints efficiently. - Following up with clients regularly for updates through calls and emails. If necessary, arranging virtual guidance calls with our engineers. - Sending service quotations, Perform...

Posted 6 days ago

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