Posted:2 days ago|
Platform:
Work from Office
Full Time
Process audits & reporting (Internal Quality Audit- IQA)
Analyzing the root cause for the problem & Initiating corrective action
Site audits (sites: Customer, Dealer, WH etc) for process & SLA compliance
Identification of process simplification and input to top management for implementation
Exposure to software user acceptance testing(UAT) and training to dealer
Measuring and monitoring service delivery KPI
KPI gap analysis and initiating corrective action
Drafting of SOPs as per need basis
Active participating in Service excellence program
Safety audits and initiating action
Implementing Quality tools and concepts, 5’S’,Kaizen etc.,
Identification optimization and cost reduction scope and proposing to top management
Blue Star
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