Senior Field Support Specialist - OCI Oracle

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

A Field Engineer is responsible for providing field system support, including hardware break-fix, maintenance, and product installation on customer and Oracle Cloud sites. You will interface with Dispatch, Logistics, and Domains in accordance with activities set out in the on-site Action Plan. Your primary focus will be to ensure a high level of customer satisfaction and meet Service Level Agreements (SLAs) through the effective delivery of technical support and service programs. You will proactively help to find problem resolution through the use of system-level diagnostics and escalation procedures. It is essential to have a deep understanding of service processes and be able to identify a...

Posted 4 months ago

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Hiring CRM Technical Consultant Pexrise Solutions

3.0 - 8.0 years

3 - 8 Lacs

Thane

Work from Office

Exp- CRM, Sales & Service Processes Hands-on technical implementation & deployment of Microsoft Dynamic CRM Microsoft Dynamics CRM Customization Tool, Workflow Tool, SDK Lead technical discussion with client Develop data conversion & testing strategy Required Candidate profile Experience as technical consultant. Identify creative workarounds to meet requirements without the development of custom code. Provide technical support to existing CRM clients.

Posted 4 months ago

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Senior Field Support Specialist Oracle

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance, and product installation on customer and Oracle Cloud sites. You will be interfacing with Dispatch, Logistics, and Domains in accordance with activities set out in the on-site Action Plan. Ensuring a high level of customer satisfaction and meeting Service Level Agreements (SLA's) through effective delivery of technical support and service programs by interfacing between the customer and the Domains. Proactively assisting in problem resolution through the use of system-level diagnostics and escalation procedures. You should have a deep understanding of service processes and be able to...

Posted 4 months ago

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service coordinator b.tech ,b.E (Dahisar) Naukripay group

0.0 - 3.0 years

0 - 0 Lacs

maharashtra

On-site

You will be working for a rapidly growing company that represents various MNC companies from Europe and USA, particularly in the field of Power & Energy, Oil, and Gas. Your role as a Service Coordinator will involve the following responsibilities: - Handling emails and drafting independently. - Coordinating with clients to ensure site readiness, access, and job requirements. - Scheduling and assigning service jobs to field engineers based on priority and availability. - Tracking and monitoring daily progress of service jobs and updating internal systems accordingly. - Preparing and maintaining service reports, job sheets, and customer feedback. - Routinely following up with customers to ensu...

Posted 5 months ago

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Services Management Specialist Vertiv

3.0 - 10.0 years

0 Lacs

thane, maharashtra

On-site

You are seeking a dynamic and experienced individual to manage Call Centre operations for service as a Contact Centre Manager. As the Contact Centre Manager, you will be responsible for optimizing Customer Response Centre (CRC) processes, leading a team to achieve service excellence, and managing added responsibilities such as Warranty Administration and Service Master data management. Your role will involve ensuring compliance with manufacturer and company policies, maintaining accurate records, and facilitating excellent customer support both internally and externally. Your strong interpersonal skills will enable you to build and maintain positive relationships with colleagues, clients, an...

Posted 5 months ago

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