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3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for managing workshop-related activities, focusing on service procedures and servicing activities to increase customer satisfaction levels. Your duties will include attending to customer complaints on top priority, analyzing the origin of repeat complaints on vehicles, and implementing and monitoring system modifications based on customer feedback. Additionally, you will be conducting internal audits of spare parts, AMC, warranty, and free service, as well as monitoring warranty & AMC, planning tool room audits on a monthly basis, and monitoring service reminders, feedback, and advance booking records. In this role, you will be required to coordinate with OEM dealers ...
Posted 2 months ago
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