Customer Relationship Management Consultant HCLTech

16.0 - 22.0 years

0 Lacs

karnataka

On-site

As a CRM Functional Consultant with 16-22 years of experience, you will play a critical role in driving CRM transformation initiatives across Sales, Marketing, and Service processes in Bangalore. Your primary responsibility will be to leverage your deep functional expertise in CRM systems and strong analytical skills to align business needs with technology solutions effectively. Your key responsibilities will include serving as the functional lead for CRM initiatives, gathering and analyzing business requirements, collaborating with technical teams and stakeholders, driving CRM reporting and analytics, managing stakeholder communication, and ensuring high system usability and user adoption. To excel in this role, you must possess in-depth functional knowledge of CRM systems, experience in business analytics and data-driven decision-making, the ability to translate business requirements into CRM functionalities, and a track record of leading end-to-end CRM implementations or large enhancement projects. Additionally, exposure to ABAP for functional-technical collaboration, working knowledge of Jira and ServiceNow, and experience in CRM areas such as Sales, Marketing, Service modules, order management, lead lifecycle, ticketing systems, and web services integration would be advantageous. If you are a strategic thinker with a passion for driving CRM transformation and have a proven ability to bridge business requirements with technology solutions, we invite you to join our team and make a significant impact on our CRM initiatives.,

Posted 1 week ago

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Senior MS Dynamics CRM Consultant - PowerApps Emperen Technologies

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

Company Description Emperen Technologies is a consulting company founded in 2010 to deliver real results for clients. They have successfully implemented visions for Fortune 500, non-profit, and startup companies based on client-focused, values-driven consulting. Emperen offers a seamless delivery model to help clients navigate the modern, technology-driven landscape and grow successfully. Role Description This is a contract Senior MS Dynamics CRM role located in Bengaluru, Chennai, Pune, Mumbai, MO. The Senior MS Dynamics CRM will be responsible for day-to-day tasks involving analytical skills, communication, sales, customer relationship management (CRM), and project management on-site at Emperen Technologies. Qualifications 5 + year's experience in MS Dynamics CRM Experience working as Sr D365 Developer for at least two complete CRM implementation. Good experience working on Power Apps and Power Automate. Good experience integrating with external systems using Azure APIM or similar middleware. Good experience creating Web Api, invoking Web Api for integrating with various external and internal systems. Experience working on SSRS/Power BI reports and dashboards. Good hands on experience working on Service modules. Advising on best practices for CRM development or integration processes. Experience in Managing client communication and delegating tasks and responsibilities to appropriate personnel, including managing client expectations, foreseeing risks and reporting them Writing Technical specifications. Experience with source control management systems and continuous integration/deployment Environments Estimating the Change requests Internally motivated, able to work proficiently both independently and in a team environment Proven communication skills with both internal team members and external business stakeholders Strong initiative to find ways to improve solutions, systems, and processes Lead the team by giving the required technical and functional knowledge Demonstrate Customer Focus, active listening and consultative approach Coach, mentor, motivate and supervise team members Strong analytical skills with excellent problem solving abilities. Should have good communication, leadership and team handling skills Desired Skills Experience in Health Domain Certifications in MS Dynamics & Power platform. Experience with Continuous Integration Tools and Techniques Out of box thinking is anticipated. (ref:hirist.tech),

Posted 3 weeks ago

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JDE CSMS ( Service Management ) Professional Ltimindtree

3.0 - 8.0 years

20 - 22 Lacs

Bengaluru

Work from Office

JDE Functional Consultant with good knowledge of Service He or she will deliver work in close coordination with senior functional consultant Should be able to drive offshore delivery Should have experience on upgrade project and testing of objects JDE experience Should be in the range of 5 to 8 years Knowleger of all service modules like install base service contracts service orders billings service contract billing preventive maintenance work order cycle Location - Pan India

Posted 1 month ago

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