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8.0 - 10.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Join our Team Job Summary We are seeking a BMC Helix ITSM Administrator to manage, support, and optimize BMC Remedy ITSM applications. The ideal candidate should possess deep technical expertise in BMC ITSM modules, strong troubleshooting skills, and a solid understanding of ITIL processes. Provide support and configuration for core BMC ITSM modules: Incident, Problem, Change, Asset, and Service Request Management. Design and implement workflow customizations, filters, escalations, and business rules. Configure custom approval flows, notification mechanisms, and dynamic data forms within Smart IT and Digital Workplace (DWP) Provide performance tuning, upgrade support, and migrations. Develop...
Posted 3 days ago
4.0 - 6.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Key Responsibilities: We re seeking a Service Designer to transform how we deliver value to customers In this role you ll focus on orchestrating seamless end to end service experiences across our digital products You ll bring together user research journey mapping and systems thinking to ensure that our services work well at every touchpoint online and beyond Key Responsibilities Service Design Strategy Lead the design of service blueprints and digital customer journeys aligning them with business outcomes Use research to identify pain points and opportunities in the customer experience Translate complex functional nonfunctional requirements into actionable service design strategies Collabor...
Posted 4 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Service Design Strategist, you will leverage your 3+ years of experience in service design or digital experience strategy to lead the design of service blueprints and digital customer journeys in alignment with business outcomes. Your expertise in journey mapping, blueprinting, and service modeling will be crucial in identifying pain points and opportunities in the customer experience. You will be responsible for translating complex functional and nonfunctional requirements into actionable service design strategies, ensuring a solid understanding of digital platforms, design systems, and UX principles. Collaboration is key in this role, as you will partner with product, UX, and engineer...
Posted 3 months ago
2 - 4 years
7 - 17 Lacs
Hyderabad
Work from Office
About this role: Wells Fargo is seeking a Process Engineering Associate In this role, you will: Develop and lead redesign initiatives that encompass analyses and future state redesigns Manage assigned complex initiatives involving multiple business process segments to identify risks Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution Make decisions and resolve issues to meet business objectives Interpret policies, procedures, and compliance requirements Collabo...
Posted 5 months ago
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