10 Service Mindset Jobs

In this role at Lutron's Gurgaon team, you will be a part of the Infrastructure team (Network), leveraging your technical expertise to solve complex business challenges and deliver high-quality Infrastructure solutions. You will collaborate closely with a team of skilled Computer Science and IT professionals, contributing to innovative projects that support global operations and enhance the customer experience. **Key Responsibilities:** - Monitoring network performance, identifying and resolving network issues, performing routine backups, and applying software updates - Diagnosing network connectivity problems, analyzing network traffic, and resolving user-related network issues - Implementi...

You will be responsible for managing all customer interactions within specified parameters. This includes demonstrating ownership on calls, responding to customers in an appropriate manner, and offering solution-based approaches for their concerns. You should consistently educate customers and stay updated on product, system, process, and policy knowledge. Adherence to rostered timing, shifts, and activities is crucial, as well as capturing relevant customer details and resolving queries promptly. Building and retaining customer relationships is key, along with following all contact center policies, procedures, and legislative requirements. Qualification Required: - Education: 10 + 2 / Gradu...

Role Overview: As a Customer Service Representative in Lucknow 2 - LDA Colony, your main responsibility will be to manage all customer interactions within the specified parameters. You will need to demonstrate ownership on calls, respond to customers in an appropriate manner, and offer solution-based approaches to customer queries. It will be important to educate customers whenever possible and keep yourself updated on product, system, process, and policy knowledge. Adhering to rostered timing, capturing customer details, resolving queries within timelines, and managing outbound campaigns as required are also key aspects of this role. Additionally, you will play a crucial role in increasing,...

You will be responsible for managing all customer interactions within specified parameters. This includes demonstrating ownership on calls, responding to customers in an appropriate manner, and offering solution-based approaches for all interactions. You must educate the customer whenever possible and ensure your knowledge of products, systems, processes, and policies is up to date. Adherence to scheduled shifts, activities, and deadlines is essential. Your key responsibilities will include capturing relevant customer details, resolving queries within agreed timelines, managing outbound campaigns as needed, and building and retaining customer relationships. It is important to follow all cont...

About SKF SKF began its operations in India in 1923, offering industry-leading automotive and industrial engineered solutions across five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions, and services. The company has transitioned from a pioneering ball bearing manufacturer to a knowledge-driven engineering firm, aiding customers in achieving sustainable and competitive business excellence. SKF's solutions empower companies in the automotive and industrial sectors to attain breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong emphasis on research-based innovation, SKF India delivers customiz...

As a Senior Financial Data Advisor at SimCorp Datacare, you will play a crucial role in managing pricing and reference data for clients as a Managed Service. Working within the Datacare Advisory and change management service, you will collaborate with industry and data management experts to monitor industry, regulatory, and vendor feed changes that may affect client business operations. Your primary responsibilities will include overseeing client onboarding, monitoring vendor changes, maintaining data standards, and coordinating change management activities by engaging with internal service teams from IT and Operations. Reporting directly to the head of the Data Advisory team, you will be in...

As a P&C Services Agent at KONE, you will play a crucial role in enabling high-quality and efficient HR service delivery in Chennai. Your responsibilities will include contributing to the development, maintenance, and improvement of P&C Services under the guidance of the Head of P&C Services and the Center of Expertise organization. You will be involved in various HR processes such as master data, reporting, learning and development, reward and recognition, and talent management. Your role will also involve reviewing processes from a centralized delivery perspective, providing input for different stakeholders to ensure process alignment, and collaborating with the Center of Expertise organiz...

As a Plant Human Resources Specialist at Mannitab Plant located in Malegaon, Nashik, you will be responsible for overseeing Plant HR activities, focusing on compliance within the workplace. Your role will involve managing various administrative HR tasks at the local site, including talent acquisition, contingent worker management, learning, time & attendance, and employee & labor relations. Reporting directly to the Plant Human Resources Specialist, India Operation based in Ahmedabad, you will be required to deliver, coordinate, and implement local administrative HR tasks efficiently. Your responsibilities will include managing contract labor recruitment, onboarding, and supervision, ensurin...

As a Customer Support Representative at Fusion CX in Siliguri, West Bengal, you will be an integral part of our growing team dedicated to providing exceptional customer service. If you are a graduate fluent in English and Hindi with a knack for resolving customer issues effectively, this opportunity is for you. Join us in our Siliguri office for a domestic voice process role where your communication skills and service-oriented mindset will create a positive impact. Multiple positions are available, so seize this chance to grow in a dynamic and people-first work environment. You will handle incoming calls in English and Hindi to address customer service queries and concerns with a courteous a...

You will be responsible for managing all customer interactions according to the assigned roster, demonstrating ownership during customer calls, and responding to customers in a professional manner using appropriate language. Your approach should be solution-based, aiming to educate customers whenever possible. It is essential to keep your product, system, process, and policy knowledge up to date. You must adhere to scheduled shifts, timings, and activities, capturing relevant customer details during interactions and resolving queries within agreed timelines. Additionally, managing outbound campaigns based on business requirements and focusing on increasing, developing, and retaining the cust...