113 Service Mapping Jobs - Page 5

Role & responsibilities Description: We are looking for Service now ITOM developer With below Skills. Required Skills: - Minimum of 7+ years of hands-on experience with ServiceNow development and administration. - Proficient in creating and managing ServiceNow workflows, business rules, UI actions, client scripts, and notifications. - Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, Service Catalogue, and Knowledge Management. - ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, ControlM, OEM. - Orchestration to automate workflows. - Knowledge of scripting languages like JavaScript, HTML, and CSS. - Proficiency in integrating ServiceNow with other monitoring, incident management, and IT operations tools using REST APIs, SOAP APIs, webhooks, and other methods to pull data from external systems into ServiceNow. - Experience integrating third-party monitoring tools like Grafana, Prometheus, Splunk, etc., with ServiceNows Event Management to automate incident creation. - Strong experience in configuring and maintaining ServiceNow integrations with other platforms. - Strong troubleshooting and problem-solving skills. - Excellent verbal and written communication skills. Preferred Skills: - ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD). - Experience with ServiceNow integration and REST API. - Knowledge of Agile methodologies. - Knowledge of advanced reporting capabilities in ServiceNow.

Must to Have Skills Expertise in ServiceNow Platform and Development. Expertise in CMDB and Service Mapping, APM Proficient in Discovery Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical Experience working in cross-functional teams and collaborating with various IT and business stakeholders. Ability to manage multiple tasks simultaneously, with strong organizational skills and attention to detail. Some of the CMDB and Service Mapping implementation responsibilities to include: Discovery and Data Collection Service Maps Creation Dependency Mapping and Analysis CMDB Dashboard Health and De-duplication Working Mode Hybrid Shift 7 PM To 4 AM Interested applicants may email their resumes to pooja@agreeya.com.

Job Title - Servicenow Developer Location - PAN India Job Description - Servicenow Development , Sevice Mapping , Discovery , ITSM or ITOM , CSDM or CMDB , Javascript or Python or Powershrell , AWS or Azure or GCP

Role & responsibilities Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customise credentials, MID Servers , and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules , data reconciliation , and CMDB data hygiene . Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc. ) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Testing - Knowledge of test automation using ATF. Should be able to do Test Case Design, Test Planning and Test Strategies. Understand the requirements, prepare test plans, test cases, execute & report. Ability to write test cases and test scenario, review, run and generate test reports Preferred candidate profile 8+ years of experience in ServiceNow development. Experience in ATF testing. Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration. Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyse discovery related issues (Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements. Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. Certification CIS Discovery, CIS Event Management or CIS Service Mapping, CIS AiOps

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

ServiceNow Platform Senior Developer LOCATION - Chennai. Experience - 7+ years. Required Qualifications Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery, and how each should populate the CMDB 2+ years' hands-on experience designing, implementing, and managing ServiceNow Discovery, including ServiceNow Cloud Discovery ServiceNow Cloud Discovery experience should include Cloud Storage, Cloud Functions, Cloud APIs, Cloud Containers, etc. Experience developing, documenting, implementing, and maintaining ServiceNow Discovery governance processes, procedures, policies and related documentation Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules Experience designing and implementing MID-Servers for ServiceNow Discovery Experience creating / updating ServiceNow Discovery IP ranges and schedules Experience must include knowledge of, and the ability to properly interpret and act on, CI IRE rules, discovery logs (e.g.: errors), patterns and probes (e.g.: debugging) Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST System administration experience using SHELL/BASH and / or PowerShell Familiarity with XML and JSON/script language concepts Strong analytical and problem-solving ability Strong interpersonal skills Proven self-starter who is resourceful, takes the initiative, and sees it through Excellent verbal and written communication skills and a proven ability to interact professionally with a diverse group ServiceNow CSA or ITOM certifications

Warm welcome from SP Staffing Services! Reaching out to you regarding permanent opportunity!! Job Description: Location: Hyderabad/Pune Exp:5-12 yrs Skill: ServiceNow ITOM Specialist Desired Skills 1. Hands-on experience with ServiceNow ITOM modules (Discovery, Service Mapping, Event Management) 2. Strong understanding of CMDB data models, CI class structures, and CMDB health. 3. Experience with ServiceNow integrations using REST/SOAP APIs and MID Server configuration. 4. Ability to troubleshoot issues within the ServiceNow platform and integrate with monitoring tools. 5. Proficiency in JavaScript, Glide API, and other scripting languages for ServiceNow customization. If Interested, please share your resume to sangeetha.spstaffing@gmail.com with the below inline details. Full Name as per PAN: Mobile No: Alt No/ Whatsapp No: Total Exp: Relevant Exp in ITOM: Rel Exp in Discovery/Mapping: Rel Exp in Javascript: Current CTC: Expected CTC: Notice Period (Official): Notice Period (Negotiable)/Reason: Date of Birth: PAN number: Reason for Job Change: Offer in Pipeline (Current Status): Any gaps in education/career: If having gaps, how many months/year: Availability for virtual interview on weekdays between 10 AM- 4 PM(plz mention time): Current Res Location: Preferred Job Location:

ServiceNow ITOM Mandatory : Bangalore(weekly 5days WFO) Exp : Relevant 6+ Years ServiceNow ITOM Detailed Skills Requirement 1. ServiceNow Event Management Skills Required Core Skills: Strong understanding of Event Management architecture and data flow in ServiceNow. Experience with event rules, alert correlation, deduplication, suppression rules. Ability to create and manage operational intelligence signals. Integration with monitoring tools (e.g., SolarWinds, Dynatrace, AppDynamics, Nagios, Zabbix, Splunk, BMC, etc.). Understanding of SNMP traps, Webhooks, REST APIs, and data ingestion methods. Proficiency in JavaScript for customizing alert actions and logic. Building and tuning service health dashboards (Service Health, Impact Map, Alert Console). Familiarity with ITOM AIOps, ML-based alert correlation, and signal-based health modeling. Preferred Tools/Experience: MID Server configuration for Event ingestion. ITOM Health or Health Log Analytics (if applicable). SCOM or other enterprise-grade monitoring tool integrations. ________________________________________ 2. ServiceNow Discovery Skills Required Core Skills: Deep knowledge of horizontal discovery, credentials management, and CI classification. Configuration of MID Servers, Probes, and Sensors. Scripting expertise for custom patterns, sensor modifications, and data normalization. Strong understanding of protocols: SSH, WMI, SNMP, WinRM, PowerShell. CI Identification and Reconciliation strategies. Working knowledge of Cloud Discovery (AWS, Azure, GCP). Good understanding of firewalls, network topologies, and proxy setups in enterprise environments. Platform Knowledge: CI Class Models and integration with CMDB. CSDM alignment and CMDB health metrics. Discovery troubleshooting using ECC Queue, logs, and MID diagnostic tools. ________________________________________ 3. ServiceNow Service Mapping Skills Required Core Skills: Experience with pattern-based and traffic-based service mapping. Creating, debugging, and extending Service Mapping patterns. In-depth knowledge of: Application stacks (e.g., Web, App, Database) Load balancers, clusters, and middleware Understanding of TCP connections, netstat, process command lines, and configuration files (e.g., plugin-cfg.xml, web.xml, etc.) Ability to define entry points, identifiers, and connection sections. Collaborating with app owners for business service onboarding. Troubleshooting using Pattern Designer, logs, and Discovery Behavior. Advanced Knowledge: Mapping services to Business Applications in CSDM. Layer 2/3 network dependency awareness for service pathing. ________________________________________ 4. General ITOM/Platform Skills (Applicable to All) Hands-on experience in ServiceNow ITOM Workspace. Proficient in JavaScript, JSON, and ServiceNow's script includes. Familiarity with CMDB, CSDM (v3/v4), and CI lifecycle. Experience with Update Sets, Scoped Applications, and Instance Cloning. Good understanding of data governance, compliance, and CMDB health KPIs. ITIL Foundation knowledge (Incident, Change, Problem). ________________________________________ Certification Module Alignment Level Certified System Administrator (CSA) All ITOM modules Entry-level – Required Discovery Implementation Specialist Discovery Intermediate – Strongly Preferred Service Mapping Implementation Specialist Service Mapping Intermediate – Strongly Preferred Event Management Implementation Specialist Event Management Intermediate – Preferred CMDB & CSDM Fundamentals (Training Badge) Discovery, SM Foundation – Required ServiceNow Certifications – Recommended

Greeting from LTIMindtree !! We are hiring - ServiceNow ITOM Developers Notice Period - Immediate - 30 days Skill - ServiceNow ITOM Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Delhi Experience - 5 + years PFB JD for your reference - Candidate must have at least 5+ years of overall ServiceNow experience - Hands-on design, development, and deployment experience with the Service-now platform - Candidate must have 4+ years of ServiceNow CMDB & Discovery experience - ITOM - Good knowledge of the CMDB data model - Experience in writing custom patterns - Must have good communication skills - Experience in resolving Discovery issues & coordinating with various infra teams - Must have good communication skills - Must have team-handling experience - Working experience in Service Maps - Experience in writing custom patterns Interested Candidates please share resume on - Karishma.Shetty2@ltimindtree.com

ServiceNow Business ConsultantIT Business Management (ITBM) Application Portfolio Management Project Portfolio Management Demand Management, Resource Management, and Agile Development CMDB, Service Mapping,ServiceNow certifications in ITBM APM

Job Description: We are seeking a skilled and experienced ServiceNow Business Consultant with a strong focus on IT Business Management (ITBM) and Application Portfolio Management (APM) to join our team. The ideal candidate will work closely with stakeholders to gather requirements, provide strategic consulting, and deliver solutions that align with business goals using the ServiceNow platform. Key Responsibilities: Act as a subject matter expert (SME) on ServiceNow ITBM modules including Project Portfolio Management (PPM) , Demand Management , Resource Management , and Agile Development . Lead the implementation and enhancement of Application Portfolio Management (APM) capabilities within the organization. Collaborate with business stakeholders, IT teams, and ServiceNow developers to gather requirements and design tailored solutions. Provide functional guidance and support during the design, development, testing, and deployment phases. Configure and maintain ITBM/APM modules, dashboards, reports, and performance analytics. Translate business needs into technical requirements and ensure solutions adhere to best practices. Drive adoption and value realization of the ITBM and APM capabilities by conducting user training and workshops. Support pre-sales and proposal efforts as needed, including presenting solutions to clients and contributing to RFP responses. Required Skills and Experience: 5+ years of experience as a Business Consultant or Functional Consultant on the ServiceNow platform. Strong expertise in ITBM modules (PPM, Demand, Resource, Financial Planning, Agile). Hands-on experience with Application Portfolio Management (APM) . Familiarity with CMDB , Service Mapping , and integrations with external systems. Experience in stakeholder management, business analysis, and process design. Excellent communication and presentation skills. ServiceNow certifications in ITBM and/or APM are highly desirable. Preferred Qualifications: ServiceNow Certified Implementation Specialist ITBM ServiceNow Certified System Administrator (CSA) Experience in Agile and Scrum methodologies Background in IT Strategy or Enterprise Architecture is a plus

Hiring for a Reputed MNC Role: ServiceNow CMDB developer Location – Pan India (REMOTE) Experience– 5-10 years Mandatory key skills: CMDB,CSDM, Discovery, Service mapping

Location : Hyderabad Key Responsibilities : Design, implement, and maintain a comprehensive ServiceNow CMDB ensuring data accuracy, completeness, and compliance. Define CI class structures, data models, and relationships. Configure and optimize ServiceNow Discovery and Service Mapping to enhance CI population and visibility. Troubleshoot discovery challenges and enhance coverage and accuracy. Integrate CMDB with external systems using APIs, MID Servers, and ETL tools. Monitor CMDB health via dashboards, audits, and reports. Define and enforce CMDB governance processes and compliance. Align with ITIL best practices and work closely with Incident, Problem, Change, and Asset Management teams. Provide mentorship to junior developers and technical guidance within the team. Maintain documentation and present CMDB compliance/health metrics to stakeholders. Required Skills & Qualifications : 510 years of hands-on experience with ServiceNow CMDB , Discovery , and Service Mapping . Strong knowledge of infrastructure components (servers, networks, cloud, applications). Expertise in JavaScript , Glide scripting , data modeling, and custom integrations. Hands-on experience with MID Servers , REST/SOAP APIs , and data integration tools. Solid understanding of ITIL v3/v4 framework, particularly Configuration Management. Excellent communication, troubleshooting, and stakeholder interaction skills. Preferred Certifications : ServiceNow Certified System Administrator (CSA) ServiceNow Discovery and/or CMDB Specialist Certification