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3.0 - 6.0 years

2 - 6 Lacs

Gurugram

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc. ) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work . Location: On-site -Gurugram, HR Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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5.0 - 6.0 years

7 - 8 Lacs

Panipat, Yamunanagar, Faridabad

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You will be a part of Fraud Charge Back team. What will you be doing Manages the processing environment to protect production systems critical to the success of the business. Delivers an operations environment that meets all service level agreements, eg, 24/7 availability, response time parameters, etc and availability targets. Develops and recommends tactical and strategic plans for processing operations. Selects, trains, develops and leads an efficient and effective processing team. Identifies and recommends cost-saving and continuous improvement initiatives within the processing area. Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements. Develops and implements team standards and procedures that support departmental standards and procedures. Develops and executes project plans, budgets and schedules for documentation of work and results. Develops, manages and forecasts the budgets for the relevant cost centers. Other related duties assigned as needed. What do you bring Knowledge of all processing phases Knowledge of processing administration and processing activities and controls Knowledge of FIS products and systems Proficiency in client communication and escalation management Knowledge of project management methods and techniques Proficiency to effectively supervise, lead and manage staff members Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, executive, management, individual contributors Excellent problem solving, team and time management skills managing multiple deadlines for self and others Proficiency in evaluating the performance capabilities of subordinates as we'll as counsel subordinates in development and/or corrective discipline Proficiency in making projections of future expenses based on analysis of cost effectiveness of past expenditures Proficiency to operate independently What we offer you A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Actively promote new/existing products and services. Acts as a subject matter resource to colleagues and on projects. Business process improvement activities.

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5.0 - 10.0 years

32 - 40 Lacs

Bengaluru

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As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platforms team, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. Job responsibilities Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team Leads initiatives to improve the reliability and stability of your team s applications and platforms using data-driven analytics to improve service levels Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses Documents and shares knowledge within your organization via internal forums and communities of practice Has the Ability to lead and mentor a team of engineers. Strong communication skills to collaborate with cross-functional teams. Strong understanding of software development, system architecture, and infrastructure. Demonstrates Strong analytical skills to diagnose and resolve complex technical issues. Has the ability to drive initiatives for process and system improvements. Required qualifications, capabilities, and skills Formal training or certification on Site Reliability concepts and 5+ years applied experience Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform Fluency in at least one programming language such as (eg, Python, Java Spring Boot, .Net, etc) Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc Proficiency in continuous integration and continuous delivery tools (eg, Jenkins, GitLab, Terraform, etc) Experience with container and container orchestration (eg, ECS, Kubernetes, Docker, etc) Experience with troubleshooting common networking technologies and issues Ability to identify and solve problems related to complex data structures and algorithms Ability to teach new programming languages to team members Ability to expand and collaborate across different levels and stakeholder groups Preferred qualifications, capabilities, and skills Ability to multitask and swiftly transition between different types of issues. Passion for learning new technologies and driving innovative solutions.

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3.0 - 8.0 years

25 - 30 Lacs

Mumbai

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As a Site Reliability Engineer III at JPMorgan Chase within the Consumer Community Banking, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform. Job responsibilities Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications Implements infrastructure, configuration, and network as code for the applications and platforms in your remit Collaborates with technical experts, key stakeholders, and team members to resolve complex problems Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers Supports the adoption of site reliability engineering best practices within your team Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net Proficient knowledge of software applications and technical processes within a given technical discipline (eg, Cloud, artificial intelligence, Android, etc) Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker Familiarity with troubleshooting common networking technologies and issues Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

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2.0 - 7.0 years

4 - 9 Lacs

Chennai

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You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow we'll defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To be successful as a " Process Advisor ", you should have experience with: Experience in the HR operations / Talent and development / learning operations business process any region, preferably UK. Hands-on knowledge in cloud-based applications like Workday, Oracle, SAP. Working knowledge in case management tools such as ServiceNow, Salesforce, etc Deliver exceptional client and stakeholder satisfaction through CSAT. Adherence to the Service Level Agreements SLA. Must be able to resolve complex queries and issues raised by the stakeholders. Manage escalations and support the manager to produce service performance deck. Additional Skills: Freshers relevant experience can apply Graduate/Post-Graduate in any discipline Flexibility in hours of work and ability to work changing shifts patterns Familiarity with procedures, policies, products and services of a financial organization Ability to work within deadlines/customer demand Purpose of the role To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors. Accountabilities Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within we'll-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

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2.0 - 4.0 years

4 - 6 Lacs

Bengaluru

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The role involves Strengthening our sales and distribution network, building our brand on ground and driving growth. The BDE will be responsible to plan, direct and implement Sales strategies and programs to achieve the sales objectives for the company President Head India Sales What are the Key Deliverables in this role Drive Primary Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory. Secondary sales (On Premise and Institutional Distribution) - Increase number of FS outlets, maintain high service level, drive usability and range selling of assigned categories of products and ensure commercial hygiene in the territory Prepare market execution plan (day-wise MJP) submit weekly reports Provide ground-level inputs for promotions, local activations demand forecasting exercise. Demand forecasting Regular analysis of primary secondary sales data to identify gaps in the business providing insights to Area Sales Manager about the territory. Timely review/ communication with DBs to maintain timely supplies. Real-time follow-ups with DBs for stock conversion, delivery Co-ordination with Finance team for pricing issues, accounts settlement, claims management. What are the Critical success factors for the Role A graduate / post-graduate with 2 4 years of prior work experience in Food services channel Proven and deep knowledge of sales and distribution system for food services channel Knowledge of basic concepts of consumer goods distribution such as various channel partners, distribution mix, ROI calculation, visibility creation and evaluation of distribution health indicators Knowledge of competitor mapping and benchmarking Strong customer management/ business development skills

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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

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The role involves Strengthening our sales and distribution network, building our brand on ground and driving growth. The BDE will be responsible to plan, direct and implement Sales strategies and programs to achieve the sales objectives for the company President Head India Sales What are the Key Deliverables in this role Drive Primary Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory. Secondary sales (On Premise and Institutional Distribution) - Increase number of FS outlets, maintain high service level, drive usability and range selling of assigned categories of products and ensure commercial hygiene in the territory Prepare market execution plan (day-wise MJP) submit weekly reports Provide ground-level inputs for promotions, local activations demand forecasting exercise. Demand forecasting Regular analysis of primary secondary sales data to identify gaps in the business providing insights to Area Sales Manager about the territory. Timely review/ communication with DBs to maintain timely supplies. Real-time follow-ups with DBs for stock conversion, delivery Co-ordination with Finance team for pricing issues, accounts settlement, claims management. What are the Critical success factors for the Role A graduate / post-graduate with 2 4 years of prior work experience in Food services channel Proven and deep knowledge of sales and distribution system for food services channel Knowledge of basic concepts of consumer goods distribution such as various channel partners, distribution mix, ROI calculation, visibility creation and evaluation of distribution health indicators Knowledge of competitor mapping and benchmarking Strong customer management/ business development skills

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2.0 - 4.0 years

4 - 6 Lacs

Chennai

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The role involves Strengthening our sales and distribution network, building our brand on ground and driving growth. The BDE will be responsible to plan, direct and implement Sales strategies and programs to achieve the sales objectives for the company What are the Key Deliverables in this role Drive Primary Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory. Secondary sales (On Premise and Institutional Distribution) - Increase number of FS outlets, maintain high service level, drive usability and range selling of assigned categories of products and ensure commercial hygiene in the territory Prepare market execution plan (day-wise MJP) submit weekly reports Provide ground-level inputs for promotions, local activations demand forecasting exercise. Demand forecasting Regular analysis of primary secondary sales data to identify gaps in the business providing insights to Area Sales Manager about the territory. Timely review/ communication with DBs to maintain timely supplies. Real-time follow-ups with DBs for stock conversion, delivery Co-ordination with Finance team for pricing issues, accounts settlement, claims management. What are the Critical success factors for the Role A graduate / post-graduate with 2 4 years of prior work experience in Food services channel Proven and deep knowledge of sales and distribution system for food services channel Knowledge of basic concepts of consumer goods distribution such as various channel partners, distribution mix, ROI calculation, visibility creation and evaluation of distribution health indicators Knowledge of competitor mapping and benchmarking Strong customer management/ business development skills

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0.0 - 3.0 years

2 - 6 Lacs

Mumbai

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Wealth Operations, PFP, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise To achieve and maintain required level of competency as per the training and competency framework Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries Handle calls to ceding companies or internal departments within UK if required for some worktype

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5.0 - 9.0 years

20 - 25 Lacs

Mumbai

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Key Responsibilities Strategy Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. key BAM and/or SSO participation if needed) Identify opportunities for service improvement based on useful metrics and demonstrate results As an internal voice of client, work together with BAMs, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Business Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Work together with BAM and Sales to ensure that SCB leads the way in the Global Custodian Survey Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Processes Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Use GEMS incident user interface to ensure client complains are logged timely and accurately for auto-system escalation communications to the appropriate senior management levels responsible to ensure full resolution of client issues and regularly update client on progress if the issue is taking longer than expected. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. People Talent Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Risk Management Full awareness of the Bank s risk management approach through 1st, 2nd, 3rd line of defense Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Governance No exception to completing mandatory trainings timely. Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager. Uphold highest level of code of conduct to ensure full compliance with regulations, policies, and procedures. Embed the Group s values on code of conduct, into the team, ensuring adherence with highest standards of ethics and compliance with relevant policies, procedures and regulations become a part of the culture. Key stakeholders Internal Securities Services Business Securities Service Global counterparts Securities Services Product Compliance and Legal COBAM and relationship managers SS Operations External Peer Custodians Clients Other Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Skills and Experience NA Qualifications EDUCATION Graduate / Post - Graduate through recognize university. CERTIFICATIONS NISM - VI, VII LANGUAGES English Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 29873

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12.0 - 16.0 years

20 - 25 Lacs

Bengaluru

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Join us as a Trade Transaction Reporting Manager We ll look to you to provide oversight on daily trade and transaction reporting processes, making sure that they adhere to the control framework and comply with regulatory obligations You ll provide input into regulatory reporting initiatives, through your expertise and knowledge of regulations, data analysis and issue remediation As a key member of our team, you ll enjoy extensive collaboration and can expect great visibility for you and your work Were offering this role at vice president level What youll do As a Trade Transaction Reporting Manager, you ll be operating a robust oversight model of trade and transaction submissions to support relevant reporting obligations. You ll demonstrate a strong sense of ownership by identifying, investigating and escalating any breaches in regulatory reporting within the required timeframes and through the appropriate governance forums. Working proactively with stakeholders, you ll make sure that compliance breaches are remediated in order for the business area to remain within agreed risk appetite statements. You ll also be: Providing oversight of the team to ensure complete, accurate and timely reporting of trade and transaction submissions across multiple asset classes Acting as Chair of the governance forums, to make sure daily processes are being completed within agreed service level agreements Monitoring and challenging exception management, reconciliations, controls and process issues, as well as investigation and remediation plans Providing root-cause analysis of reporting issues, as well as impact and materiality assessments Supporting operational readiness and preparation for new and changed regulations The skills youll need To thrive in this role, you ll need a strong understanding of regulatory reporting requirements, across multiple global regulators, coupled with a good understanding of relevant asset classes and structured trading businesses, ideally experienced through a trade reporting or middle office environment. In addition, you ll need: A good understanding of the front to back processes in order to maintain a stable and controlled regulatory reporting environment The ability to build, develop and engage strong relationships with stakeholders An excellent understanding and appreciation of risk and control frameworks, including process documentation, control documentation and supervisory frameworks

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0.0 years

1 - 4 Lacs

Bengaluru

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1. Understanding business needs and ensuring that processes are aligned and compliant 2. Managing the R2R process 3. Ensuring service level agreements are met 4. Ensure Monthly/Quaterly/Yearly close process is completed in accurate and timely manner 5. Reviewing financial statements for obvious errors, omissions, or inconsistencies 6. Managing preparation of all statutory compliance documentation 7. Engaging with the finance controller on potential issues concerning compliance requirements providing statutory and tax audit support 8. Overseeing improvement projects, including automations, simplifications and enhanced controls. 9. Ensure Quality met as per SLA

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3.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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you ll be our : Supplier Manager - Plastics you ll be based at : IBC Knowledge Park, Bengaluru you ll be Aligned with : Supplier Management Lead- Polymers you ll be a member of: Supply Chain What you ll do at Ather: Execute contracts with suppliers to secure commitment on cost, quality and delivery and mitigate potential risks associated with SLAs Align to the organisational long term forecast and business plan to secure capacities at each supplier partners manufacturing lines. Communicate with suppliers monthly requirement plan and ensure adherence to released MRP Track capacity at suppliers and their sub suppliers to have a smooth supply chain. Ensure the sustenance of established processes and plan for periodic audit & score card reviews. Devise mechanisms to track commodity price fluctuations impacting the commodity and share impact of these fluctuations to the relevant stakeholders on product prices Ensure seamless implementation of engineering changes & obsolete management at supplier end and ensure price revisions for the same if any. Ensure timely material disposition for non conformance parts and align with suppliers for the next course of actions. Establish cadence with the engineering & MQA team to evaluate current performance of the supply base and devise a course of action for improvement, and support implementation Monitor timely payment to all supplier partners as per the agreed credit terms. Here s what we are looking for: Prior experience in procurement of plastic parts preferably automotive parts. Experience in procuring parts with different processes such as injection moulding, and Painting Ability to work on Spend analysis, negotiations, and good understanding of commercials & INCO terms. Prior experience on understanding service level agreements, contract analysis and negotiation with suppliers. Good understanding of AIAG manuals such as APQP, PPAP, FMEA & quality certifications such as IATF16949 & ISO9001. Product development life cycle experience and strong problem solving skills are must Ability to work well within a team - enjoys collaborating, persuading, and influencing Ability to thrive under pressure - to manage challenging deadlines Strong planning, process management, and decision-making skills Excellent communication (written and verbal) and interpersonal skills. You bring to Ather: B.E/M.E in Industrial engineering or Mechanical engineering. 3-7 years of hands-on experience in procurement. ",\

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5.0 - 8.0 years

3 - 7 Lacs

Mumbai

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Why We Work at Dun Bradstreet Dun Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers . Role: Senior Coordinator Location: Mumbai - BKC Key Responsibilities Client servicing and managing existing client accounts Should be able to manage inventory, accounts receivables and provide presales support To understand all types of reports offered by DB Understand what product to pitch to the client for a specific business requirement Tracking inventory for each account Collaborate with sales manager for sharing inputs on current utilization rate for each contract Driving up utilization rate for each contract Collaborate with sales manager to understanding the triggers in each account and to share inputs to drive the utilization rate Managing high service level relationship with each account by ensuring agreed TAT is maintained Monthly sharing of mis/utilization statement with the clients Periodic sharing of invoices with the clients (as per TCs) and follow-up for payments Key Requirements Relevant graduation with a minimum experience of 3+ years Candidate should have strong interpersonal, presentation and negotiation skills Good business acumen and sound market knowledge Good planning and organizational skills Strong relationship building management skills . .

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1.0 - 6.0 years

2 - 5 Lacs

Bengaluru

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Job Localization Coordinator - Subtitling Description Title: Localization Coordinator, Subtitling Reports to: Team Lead, Subtitling Coordination Business Unit: Deluxe Localization About the Company As the world s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, ATT and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they re ready to start. All tasks for a project s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network. Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

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2.0 - 7.0 years

5 - 9 Lacs

Chennai

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The Amazon Kindle Engineering Support team provides production engineering support to the Kindle digital product family of development teams. We also work to help with software product release coordination and deployment. This job requires you to quickly ramp up and work on disparate and overlapping tasks that will define your success. Some of the key job functions: - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on operations and maintenance driven coding projects, in multiple choice of languages, including Python, Java, or shell scripts and sometimes with full stack web technologies. - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components - Customer notification and workflow coordination and follow-up to maintain service level agreements - Work with multiple teams for handing-off or taking over active support issues and creating a team specific knowledge base and skill set A day in the life In this role you will have an opportunity to collaborate with business teams, principal engineers, and senior engineers to build solutions. You will not only address customer tickets but also have an opportunity to build tech solutions. - 2+ years of software development, or 2+ years of technical support experience - Bachelors degree in engineering or equivalent - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages - Experience with AWS, networks and operating systems

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4.0 - 8.0 years

7 - 12 Lacs

Mumbai

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Key Responsibilities Strategy Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i. e. key BAM and/or SSO participation if needed) Identify opportunities for service improvement based on useful metrics and demonstrate results As an internal voice of client, work together with BAMs, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the client. Focus on digitization by looking at the possibility of STP through client interactions based on useful metrics and demonstrate results. Proactive client engagement and regular pulse checks for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients need end-to-end, questionnaires completion, RFP, etc. Business Work Closely with stakeholders like, Operations team, Compliance, Implementation, Product and Operations to ensure comprehensive and timely reporting of market information to client through Service Reviews Build a rapport within competition in the Securities Services world to ensure that we are hand on with respect to changes in the regulations and their larger impact. Work together with BAM and Sales to ensure that SCB leads the way in the Global Custodian Survey Leveraging on metrics and client insights to understand client s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc. Processes Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Use GEMS incident user interface to ensure client complains are logged timely and accurately for auto-system escalation communications to the appropriate senior management levels responsible to ensure full resolution of client issues and regularly update client on progress if the issue is taking longer than expected. Maintain a professional and positive SCB image through all interactions with clients. Continually identify opportunities to improve client efficiency and performance, through e. g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities. Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice. People Talent Encourage and foster a highly collaborative and supportive working environment where staff at all levels put the best interest of clients at the center of everything the team does. Effective performance management of all staff to ensure rewards are merit based and results driven. Execute team operating standards set out by the Country Head of Client Services as independent quality assurance within the team to ensure highest standards of service execution and related client communication. Providing regular individual and team feedbacks for ensuring high level of motivation and sharing of knowledge. Risk Management Full awareness of the Bank s risk management approach through 1st, 2nd, 3rd line of defense Thematic analysis and review of client issues and complains in order to identify root causes and remediation actions. Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints and enquiry handling. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Ensure that all incidents and client complaints are captured in GEMS and followed-up for closure Governance No exception to completing mandatory trainings timely. Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager. Uphold highest level of code of conduct to ensure full compliance with regulations, policies, and procedures. Embed the Group s values on code of conduct, into the team, ensuring adherence with highest standards of ethics and compliance with relevant policies, procedures and regulations become a part of the culture. Key stakeholders Internal Securities Services Business Securities Service Global counterparts Securities Services Product Compliance and Legal COBAM and relationship managers SS Operations External Peer Custodians Clients Other Responsibilities To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol. Perform Ad-Hoc responsibilities as when assigned by the senior management of the department. Ensure timely completion of Due Diligence questionnaires and assist in organising due diligence visits as and when required. Skills and Experience NA Qualifications EDUCATION Graduate / Post - Graduate through recognize university. CERTIFICATIONS NISM - VI, VII LANGUAGES English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29874

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4.0 - 8.0 years

4 - 8 Lacs

Noida

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc. ) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work . Location: On-site -Noida, UP Scheduled Weekly Hours: 0 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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3.0 - 5.0 years

2 - 6 Lacs

Mumbai

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shift Engineer Property and Asset Management What this job involves You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to: Manage and maintain electromechanical / utilities services at the site with the help of technician team. Prepare and implement planned preventive maintenance (PPM). Conduct inspections at site regularly to check for risk / defects areas. Review work of subordinate staff and provide guidance when needed. Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLA s KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Schedule monthly vendor meeting to discuss on daily matters ensure corrective actions are taken for the same. Planning and implementing for energy conservation. Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule Maintain history cards for all equipment s. Attend major complaints escalate to senior co-ordinate with technical staff if necessary. Ensure work permits are in place and safe working practices /procedures are followed. Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns. Create corrective, preventive and emergency response action plans. Take part in evacuation Drills and be a part of ERT/QRT team. Maintain engineering and other reports like DMR and MMR. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work . Client: You will be working on __site name ___, which is a ___type____, located at ___location____ Site dynamics: Work Schedule: Site team: e. g. : Property Manager +2 Other details if any. Reporting: You will be working with our operations team and reporting to the Property Manager / Technical Manager. Sound like youHere is what we re looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Location: On-site -Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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5.0 - 7.0 years

20 - 25 Lacs

Pune

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Data Management and Quantitative Analysis - M3Manages a large team of data management and/or quantitative analysis professionals who prepare data sets and conduct statistical, financial and econometric modeling for internal or external clients.Manages the data management and/or quantitative analysis activities for assigned area. Provides insights and ideas for improving processes and works to implements improvements. Ensures staff have all required resources to execute their assigned activities. Manages data vendor relationships. Ensures system costs are understood and contracts are managed appropriately. Oversees the implementation of new data related technology enhancements / implementations. Ensures staff and more junior managers compliance with the Banks standards and best practices. Facilitates the analysis of client and business needs and manages related documentation. Guides the teams production of management reporting and analyses. Ensures the quality of day-to-day services provided is in line with service level agreements in place for each client. Ensures business requirements are executed as expected.Establishes operating procedures for assigned units and ensures that the procedures align with the goals and objectives for the area.Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Onboards new hires. Completes performance management processes and handles staff performance reviews. Translates technical concepts and analyses to non-technical audiences. Delivers reports and presentations to senior leaders.Manages a large team of staff and completes performance management activities for staff. Responsible for the supervision of staff and coordination of resources. Sets daily priorities to meet operational objectives. Bachelors degree or the equivalent combination of education and experience is required.5-7 years of total work experience with at least 0-1 years in management preferred. Experience in financial services preferred..

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1.0 - 10.0 years

8 - 9 Lacs

Pune

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For our business, for clients, and for you Transfer Agency Trade Processing Team Business- AML/KYC Role Title- Associate/Senior Associate The Transfer Agency Department provides Fund Administration services to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions. This role is to perform BAU activities in the TA department to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environment. Key duties and responsibilities Individual/You should be able to perform quality reviews for all entity types. i.e Corporates, foundation/ Charities, institutional Investors, designated bodies etc, based on the Anti-Money Laundering (AML) policies and guidelines. Individual/You should be able to identify and document the results of the quality reviews and proposed remedial actions. Individual/You should be able to provide clear feedback to associates and coaching as needed. Individual/You should be well versed with any or all AML guidance for Cayman, Delaware, Australia, Ireland, Bermuda etc. Individual/You should have working knowledge of any or all of screening tools viz. World Check, Pythagoras, Lexus-Nexus etc. Individual/You should be well versed with Microsoft applications. Expertise in excel and presentation skills is an added advantage. Individual/You should have working knowledge of FATCA/CRS reporting. He/She should be able to review US tax forms i.e., W9, W8-BEN, W8-IMY, Withholding statements etc. Individual/You should have good written and verbal communication skills. Individual/You should be able to keep records in good order and perform regular remediation activities as per the risk rating of investors. Individual/You should be able to work separately and also collectively in a group as the situation demands. Individual/You should be able to create the required reports in time, without any reminders. Positive attitude and team spirit is a must. Prior experience in Transfer agency functions will be an added advantage. Qualification and Experience Flexible enough to work in any shift as per business needs. Prior Transfer Agency processing experience is required. Bachelor s degree in commerce is desired. 1-10 years of relevant experience Skills Required Strong analytical skills Responsible for meeting all client deliverables. Ability to navigate proficiently in a window environment. Strong knowledge of Microsoft Excel Word. Ability to write messages in a clear and concise manner. Ability to read, write speak English proficiently. Strong research, resolution, and communication skill Interpersonal skills - Relationship builder, respectful and resolves problems. Communication skills - Presentation skills, listening skills, oral written communication skills. Self-management - Adaptability and resilience, learning behavior, integrity and ethics and relationship build. Motivational skills - Performance standards, achieving results and persistence. Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks. Flexible enough to work in any shift as per business needs. Prior Transfer Agency processing experience is required. Bachelor s degree in commerce is desired. 1-10 years of relevant experience Career with Apex A genuinely unique opportunity to be part of an expanding large global business. Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

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Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Support (AHS) Specialist within the AHS team acts as the primary interface between Amazon and our Selling partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict Sellers needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. Calculate demand volume forecast at interval level, day level, week level and at month level, along with knowledge of statistical indicators to check their accuracy. Capacity planning at weekly/ monthly level, so that the required headcount for hiring could be shared with senior leadership. Create schedules on excel and on a scheduling tool (preferably Aspect) based week level, day level and interval level volume pattern. Diving deep into data/processes to identify problems and solutions and presenting them to leadership. Keeping regular communication with site operations, senior leadership, technology teams and other stakeholders to manage critical parameters, employee experience, contingency etc. Publishing reports of critical WFM and other important parameters to drive efficiency in them and to keep all relevant stakeholders regularly informed. creating employees rotational plan and conducting shift bid process to help shift rollover for frontline staff. Optimizing break, meeting and other non-productive activities, managing interval level service level. A day in the life The ideal candidate is passionate about leveraging data and tools to deliver actionable insights that drive improvements in planning accuracy, and has a strong delivery record and experienced in driving execution in a cross-functional environment, backed by analysis and data. They thrive in a fast-paced environment, relishes working with large transactional volumes and big data and enjoys the challenge of highly complex, and sometimes ambiguous, business context. You will work cross-functionally to ensure that decisions are made and actioned, which will ensure our operations have the volume to run as efficiently as possible. About the team The Account Health Support Workforce Management Team has a mission of fulfilling the Service Level agreements continuously in partnership with Operations, throughout all verticals/marketplaces along with optimum utilization of the available resources and meeting the goal thresholds for all the capacity level attributes (Shrinkage, TPH etc.). To attain to the program objectives, AHS Workforce team sets appropriate goals for Operations (Shrinkage), drives effective queue management, time to time checks to ensure capacity on each Vertical is sufficient to handle projected volume and take necessary actions to meet the requirement if otherwise, scheduling heads appropriately to match the incoming patterns, queueing tasks manually to fill for the deficit in projected volume and to support any new launches, effective management of non-production time to reduce idle hours and sharing reports on different performance metrics to drive the results. - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - Bachelors degree - Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience

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1.0 - 8.0 years

3 - 10 Lacs

Kochi

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Job Description About the Role: Fragomen s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. How will you make a difference as a Business Immigration Analyst at Fragomen? Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing. With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries. Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor. Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team. Understand and contribute to team and individual productivity goals. Demonstrate flexibility and initiative. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.). Leverage your valuable skills and experience to make an impact at Fragomen: Bachelor s degree, Associate s degree, Paralegal certification OR experience in a customer facing or client service-oriented role A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands The ability to prioritize, meet deadlines and escalate case issues to supervisor Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines Experience using various computer systems, including MS Word and Excel Desire to contribute to positive work environment, effectively collaborate and promote teamwork Benefits: At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes: 22 PTO days + Federal holidays Medical, Dental, and Vision plans + FSA & HSA Plans 401K plan, with company matching Learn More About Fragomen: Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

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1.0 - 10.0 years

9 - 10 Lacs

Hyderabad

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For our business, for clients, and for you Transfer Agency Trade Processing Team Business- AML/KYC Role Title- Associate/Senior Associate The Transfer Agency Department provides Fund Administration services to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions. This role is to perform BAU activities in the TA department to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environment. Key duties and responsibilities Individual/You should be able to perform quality reviews for all entity types. i.e Corporates, foundation/ Charities, institutional Investors, designated bodies etc, based on the Anti-Money Laundering (AML) policies and guidelines. Individual/You should be able to identify and document the results of the quality reviews and proposed remedial actions. Individual/You should be able to provide clear feedback to associates and coaching as needed. Individual/You should be well versed with any or all AML guidance for Cayman, Delaware, Australia, Ireland, Bermuda etc. Individual/You should have working knowledge of any or all of screening tools viz. World Check, Pythagoras, Lexus-Nexus etc. Individual/You should be well versed with Microsoft applications. Expertise in excel and presentation skills is an added advantage. Individual/You should have working knowledge of FATCA/CRS reporting. He/She should be able to review US tax forms i.e., W9, W8-BEN, W8-IMY, Withholding statements etc. Individual/You should have good written and verbal communication skills. Individual/You should be able to keep records in good order and perform regular remediation activities as per the risk rating of investors. Individual/You should be able to work separately and also collectively in a group as the situation demands. Individual/You should be able to create the required reports in time, without any reminders. Positive attitude and team spirit is a must. Prior experience in Transfer agency functions will be an added advantage. Qualification and Experience Flexible enough to work in any shift as per business needs. Prior Transfer Agency processing experience is required. Bachelor s degree in commerce is desired. 1-10 years of relevant experience Skills Required Strong analytical skills Responsible for meeting all client deliverables. Ability to navigate proficiently in a window environment. Strong knowledge of Microsoft Excel Word. Ability to write messages in a clear and concise manner. Ability to read, write speak English proficiently. Strong research, resolution, and communication skill Interpersonal skills - Relationship builder, respectful and resolves problems. Communication skills - Presentation skills, listening skills, oral written communication skills. Self-management - Adaptability and resilience, learning behavior, integrity and ethics and relationship build. Motivational skills - Performance standards, achieving results and persistence. Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks. Flexible enough to work in any shift as per business needs. Prior Transfer Agency processing experience is required. Bachelor s degree in commerce is desired. 1-10 years of relevant experience Career with Apex A genuinely unique opportunity to be part of an expanding large global business. Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.

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3.0 - 5.0 years

1 - 6 Lacs

Bengaluru

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Job Title Assistant Manager - Facility Job Description Summary RESPONSIBILITIES The Assistant Facility Manager reports to the APAC IFM Account Lead. The position is responsible for the management and operations of all the client s facilities portfolio in India. ESSENTIAL DUTIES AND KEY REPSONSIBILITIES: Understanding the contract terms and conditions and customer expectations at a detailed level and taking ownership for outcomes. Ensures that facility services are provided in compliance with the MSA and the level of quality meets or exceeds designated KPI values. Responsible to provide a safe and comfortable working environment for all occupants and maintaining well-organized facility operations / maintenance programs focused on preserving and enhancing the value of the facility Ensure compliance with in-country legislation in terms of statutory maintenance, health, safety and environmental Management To initiate, direct, monitor and control daily performance of operations, maintenance and facility team members and ensure that all activities are performed Deliver the planned preventive maintenance and ensure all work orders and assignments are completed Inspect the facilities on an on-going basis to determine the efficiency and effectiveness of all facility personnel and level of service provide. Manage delegated IFM (hard soft services) and engineering staff members and sub-contractors to ensure services are delivered in accordance to service level agreements and in support of the regional engineering team Manage all changes within the critical environment and ensure proper documentation, notification period and approvals are obtained from stakeholders. Focus must be on continuity of system reliability and risk mitigation. Take ownership for any incident and ensure prompt escalation and undertake a command and control capacity working with peers, direct reports and subcontractors to steer the incident to closure. Responsible for keeping the ME asset data base and documentation up to date Responsible for condition survey s (as needed) and populating the forward maintenance data base Undertake induction and orientation at assigned portfolio to enable effective support and compliance to client s processes and policies Submit / update regular operational reporting for each building in the Singapore portfolio Position may require travelling within India between locations Assist and facilitate to address Facility related concerns arising from audits; internal, external and insurance related. Requirements Minimum Degree in Facility/ Property Management, Building Services or its equivalent. Capability to manage a commercial portfolio with 3 to 5 years experience will be highly preferred Possessing the experiences in both Hard and Soft Services Management Possessing good communication skills, both written and verbal Possessing sound leadership capabilities Experienced in managing multiple service line contactors Achieve service deliveries meeting time, quality, and budget agreements Knowledge and experience working with ISO standards will be an added advantage. INCO: Cushman Wakefield

Posted 2 months ago

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