1656 Service Level Jobs - Page 4

J.P. Morgan Wealth Management is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide. As a Technical Implementation Sr. Associate in global banking middle office, you coordinate all aspects of product implementation setups, working closely with business partners and clients. You manage a high volume of simultaneous requests, ensuring effective collaboration between onshore and client tech teams for both testing and production environments. Your role demands strong people management skills and a solid understanding of mainframe and testing processes. Job Responsibilities Lead people and stakeholder management, i...

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Area Projects Head Pune, IN, 412207 Since 1792, we ve been supplying the innovative paints and coatings that help to color people s lives and protect what matters most. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. We re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It s what you d expect from a pioneering and long-established paints company that s dedicated to providing sustainable solutions and prese...

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the ...

Job Description The Customer Support Agent will be responsible for handling US health insurance Claims from healthcare providers or their authorized representatives. The Agent will assist with inquiries related to benefits, eligibility, claims, authorizations, and other support services. This position requires the ability to work across various systems, deliver exceptional customer service, and ensure compliance with privacy and regulatory standards including HIPAA and other applicable guidelines. Key Responsibility Handles Claims related to providers: Benefits, eligibility, claim status, Claims adjudication Claim research and Explanation of Benefits (EOB) Utilize internal systems and tools ...

A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance and product installation on customer and oracle cloud sites, interfacing with Dispatch, Logistics and Domains in accordance with activities set out in the on-site Action Plan.vEnsures a high level of customer satisfaction and Service Level Agreements (SLAs) met through effective delivery of technical support and service programs by interfacing between customer and the Domains.Proactively helps to find problem resolution through use of system level diagnostics and escalation procedures. Understands service processes and is able to identify and solve a wide range of problems. Requires a...

Join our Team About this opportunity: Ericsson invites spirited candidates to fill the dynamic role of Field Services Coordinator. This pivotal role encompasses the coordination, management, and execution of Field Services activities. In conjuction with Operations and Engineering, you will be of vital importance in ensuring that services provided to our dedicated customers are continuously available and adhere to our Service Level Agreement (SLA) performance levels. As a mostly in-site role, you will be vital to both Operations functions and SIP functions, especially in the wake of engineering or deployment activities. You will also be expected to oversee the execution of work within Project...

Be part of JPMorganChase s Wholesale Lending Services group! Join our Central Insurance Team and be the compliance expert were looking for. As an Insurance Service Specialist II within JPMorganChase, you will ensure the integrity of assets and collateral by maintaining appropriate insurance coverage. Your attention to detail is crucial in reviewing servicing activities and portfolio guidelines for quality and timeliness. Collaborating with vendors and servicing teams, you adapt to changes in policies, procedures, and systems. Your skills in conflict management, critical thinking, and stakeholder management help facilitate discussions and create beneficial solutions. Emotional intelligence an...

Loan Servicing Specialist Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will invo...

Loan Servicing Specialist Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working a...

Join our Team About this opportunity: We are currently seeking an innovative and dedicated Automated Operations Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event M...

Join our Team About this opportunity: We are currently seeking an innovative and dedicated Automated Operations Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event M...

Credit Support Specialist III Senior Team Member, a pivotal role within our Loans group. This position is integral to our team, offering the opportunity to engage with various facets of banking operations. As a key contributor, you will be expected to excel in executing specific tasks and requirements, driving success and efficiency in our banking office Job Summary As a Credit Support Specialist III Senior Team Member in our Loans group, you will be responsible for executing assigned tasks while ensuring compliance with all Service Level Agreements (SLAs). Your role will encompass a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-F...

Empowering global clients through expert tax solutions, seamless compliance, and exceptional service delivery. Job Summary As a Client Tax Analyst within the Tax Operations team, you maximize the client experience and ensure compliance with global tax regulations. You will be responsible for the accurate and timely completion of tax reclaim filings, collaborating with partners and responding to queries. Your role requires a strong focus on process improvement, risk management, and relationship building across the business. Job Responsibilities Ensure accuracy and timely completion of the tax reclaim filing process within stipulated deadlines. Collaborate with UK partners to assemble and veri...

Join our Team About this opportunity: Ericsson invites spirited candidates to fill the dynamic role of Field Services Coordinator. This pivotal role encompasses the coordination, management, and execution of Field Services activities. In conjuction with Operations and Engineering, you will be of vital importance in ensuring that services provided to our dedicated customers are continuously available and adhere to our Service Level Agreement (SLA) performance levels. As a mostly in-site role, you will be vital to both Operations functions and SIP functions, especially in the wake of engineering or deployment activities. You will also be expected to oversee the execution of work within Project...

Join our Team About this opportunity: We are currently seeking an innovative and dedicated Automated Operations Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event M...

Summary : The Technical Support Representative (TSR) role is to provide technical support within the team. The TSR will provide service support for clients with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. The role is also responsible for investigating, resolving, or escalating incidents as required. This position will act as the front line of support utilizing remote monitoring and management applications. They will help establish a Center of Excellence focused on the resolution of incidents detected through remote monitoring to drive uptime and adoption of managed devices within customer environments. Duties and Respon...

Company Overview At Motorola Solutions, we believe that everything starts with our people. We re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Design & Tools (D&T) team is a strategic component of Centralized Managed Support Operations (CMSO), responsible for providing exceptional Service Design & inn...

Who we are At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government, and intergovernmental organizations. We have an ambitious growth mode...

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practiti...

Join our Team About this opportunity: We are currently seeking an innovative and dedicated Automated Operations Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event M...

Job description: Should have minimum 5+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Mumbai Based Candidates. Interested can share resume on - Bhawnas1@hexaware.com // 6260351725 Regards Bhawna

The candidate will lead the centrally formed team in Mumbai under Compliance, transitioning work from global locations to Mumbai. Engagement, understanding the scope of work, documentation, defining service level agreements, phased approach, dealing with challenges, effectively delivering projects within timelines are the key responsibilities for this role Key Deliverables Responsible to Lead the development, implementation, embedding and maintenance of an efficient and independent Compliance Centralization Function Handle multiple end-to-end transformation with different levels of complexities Prioritize and organize work daily according to business priorities, to have a detailed and robust...

About the Company: VMax Wellness is a dynamic health and wellness company dedicated to empowering individuals to live healthier lives. We offerpersonalized fitness and nutrition plans tailored to individual needs, delivered by a passionate team of experts. Our mission is topositively impact one million lives by combating lifestyle diseases and promoting overall well-being. Excited and want to learnmoreVisit our website, vmax.fit Role Description: A Client Success Executive will be working full-time onsite at our Coimbatore office. Client Success Executive is responsible forensuring the satisfaction and retention of our clients by providing exceptional service, managing escalations, and ident...

HR Strategy: - 1. Drive defined strategic HR initiatives including HR policy framework & guidelines, roadmap, SLAs & deliveries in alignment with and overall business needs 2. Create portfolio of HR activities being done at MSIL including talent acquisition, performance management, and learning & development initiatives 3. Establish data-driven project management framework aligned with PMO best practices and organizational strategy 4. Drive organizational structure changes across the organization to enable business readiness and continuous employee growth 5. Drive the delivery of all HR processes encompassing but not limited to policies, practices and procedures, ensuring legal compliance 6....

When you mentor and advise multiple technical teams and move financial technologies forward, it s a big challenge with big impact. You were made for this. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Wealth Management, you will lead an engineering team, overseeing daily implementation activities. Your responsibilities include identifying and escalating issues, ensuring your teams work aligns with compliance standards, business requirements, and tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, pra...