2167 Service Level Jobs - Page 39

POSITION DESCRIPTION Position Title: Back Office Manager Reports Directly to: Senior Manager / Site Leader Position Overview: The Back Office Manager is responsible for making sure that the day-to-day back-office production tasks conducted are designed and carried out in a manner that ensures the attainment of Customer Service Level Agreements as well as company budget and profitability targets. Primary Responsibilities: Leads designated production projects to meet or exceed gross margin targets for all assigned projects Responsible for directing all production projects to meet or exceed client Service Level Agreements, or other client contractual obligations, for the assigned projects, in s...

Role Purpose Responsible for supporting hotels in enhancing revenue and market performance sharing in depth data analysis and recommending strategies to then execute. Key Accountabilities Manage the revenue function across a portfolio of hotels, developing and managing short, medium, and long-term strategies for profitable revenue generation and capture as set out in each hotels Service Level Agreement. Responsible for pro-actively and cost effectively maximizing hotel room revenues, RevPAR and system delivery to achieve superior performance in comparison to the competitive set as measured in RGI and against budget growth targets Develop strategy to achieve overall hotel revenue. Analyzing c...

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Supervisor within JPMorganChase, you will manage a team of Loan Servicing Specialists to ensure smooth loan portfolio operations. Your responsibilities include interpreting loan documents, liaising with stakeholders, and overseeing deadlines. You will use your loan servicing knowledge and critical thinking skills to identify and resolve issues, following established practices. Effective conflict management, relationship building, and communication will be key to your success...

Supports the design and maintenance of enterprise systems by preparing test data, analyzing results, troubleshooting problems and communicating issues back to development. The DevOps approach to software development requires frequent, incremental changes to code versions, resulting in frequent deployment and testing regimens. Develops, monitors and maintain procedures and service level needs while providing user support. Automation engineers design, program, simulate and test automated machinery and processes in order to complete exact tasks. -Applies a theoretical knowledge-base to work to achieves goals through own work -Characterized by specific functional expertise typically gained throu...

The Analyst Purchasing and Inventory role at Wesco/Anixter is accountable for forecasting activities associated with customers and products and the subsequent procurement activities and overall effectiveness of inventory with a key focus on maximizing the return on investment and service to our customers. The purpose of the role is to build a forward visibility of future customer requirements, set supply policies and ensure purchase orders are placed effectively and to service level KPI s. Responsibilities: Monitor inventory levels & recommend inventory stock adjustments as necessary Maintain customer inventory letters of intent Manage and maintain the creation of an accurate demand plan in ...

As a Senior Developer, you will be responsible for executing, driving, and owning assignments through all stages of the development lifecycle to completion. You will document and map requirements to standard application functionality. You will function as a technical expert on complex applications, work assignments, and business problems. Responsibilities : Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform. Writes clean, efficient and well-engineered front-end code that can serve as standard of excellence for other team membe...

Amazon s Transportation team is seeking highly skilled and motivated person to help develop and implement a world class security program for our transportation network which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The SLP Manager, will be responsible for partnering with fulfillment Center & Delivery Center Operations team spread across various cities within a region to execute company security policies and provide security services and asset (lives, inventory in transit and within fulfillment cen...

Job Title: Customer Service Consultant Roles and Responsibilities: Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and fla...

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing ed...

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing ed...

Job Description: Overview: We are seeking a highly skilled and detail-oriented Programmatic Advertising Manager with 5+ years of hands-on experience in digital advertising, including paid social media buying and programmatic campaign management. The ideal candidate will have a deep understanding of media buying platforms, campaign optimization, client management, and performance analysis. The role requires excellent organizational skills, strategic thinking, and the ability to deliver impactful digital marketing campaigns on time and within budget. Key Responsibilities: Account Planning & Strategy Execution Manage and execute strategic plans for client campaigns, ensuring objectives are met ...

Job Description: Overview: We are seeking a highly skilled and detail-oriented Programmatic Advertising Manager with 5+ years of hands-on experience in digital advertising, including paid social media buying and programmatic campaign management. The ideal candidate will have a deep understanding of media buying platforms, campaign optimization, client management, and performance analysis. The role requires excellent organizational skills, strategic thinking, and the ability to deliver impactful digital marketing campaigns on time and within budget. Key Responsibilities: Account Planning & Strategy Execution Manage and execute strategic plans for client campaigns, ensuring objectives are met ...

Job Summary: If you are a Supply Chain professional, Emerson has an exciting offer to you! The Global Purchasing Executive, will ensure the Material Availability at Plants by achieving 94% Request Date Service Level (RDSL), and Inventory Management as per IO guidelines to support World Area Manufacturing Sites (WAMS) In this Role, Your Responsibilities Will Be: Plan and Issue Purchase Order to suppliers and collaborate for ontime direct shipments to WAMS Calibrate and distribute global forecast to suppliers Publish global delivery performance to suppliers. Create and Drive actions for non-performing supplier improvements Work with suppliers to improve Lead times and flexibility to support WA...

Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to established processes and procedures. Your expertise in loan servicing will be crucial in interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will be expected to apply your knowledge of policies and procedures to solve non-routine problems, while also acting as a mentor to junior roles. Your ability to manag...

Join us as a Trade & Transaction Reporting Manager We ll look to you to provide oversight on daily trade and transaction reporting processes, making sure that they adhere to the control framework and comply with regulatory obligations You ll provide input into regulatory reporting initiatives, through your expertise and knowledge of regulations, data analysis and issue remediation As a key member of our team, you ll enjoy extensive collaboration and can expect great visibility for you and your work Were offering this role at vice president level What youll do As a Trade & Transaction Reporting Manager, you ll be operating a robust oversight model of trade and transaction submissions to suppo...

Join our Team About this opportunity: We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of Create, Sustain, and Evolve within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact...

Join our Team About this opportunity: Ericsson is excited to offer a new job opportunity in MS Optimization and Performance Management. This vital position focuses on the direct management and execution of optimization initiatives, aiming to enhance the overall performance of our network and IS/IT infrastructure. Our team member in this role secures the adequate utilization and interaction between all resources in network domains, whether individually or collectively. The positions ultimate objective is to meet the specified Service Level Agreement (SLA) and deliver an optimum, cost-effective topology and configuration. What you will do: - Collect and analyze network capacity and performance...

Join our Team About this opportunity: We are looking for a Data Analyst to join our team at Ericsson. This role requires you to define, create, automate, and enhance our key operational and statistical data repertoire. You will be tasked with developing innovative processes to enhance task effectiveness and consolidate customer information. What you will do: - Develop and deliver standard and new measures of analysis. - Create and automate full scripts. - Translate and understand business requirements into analytics. - Reuse and propose new templates, ensuring alignment with the requestor. - Identify new measures and improvements, exploring data in tandem with business owners. - Perform audi...

Join our Team About this opportunity: Step into a rewarding and challenging role as a Domain Support Specialist at Ericsson. This critical position manages technical capabilities in Automated Operations, navigating routine resource fulfillment, diagnostics, and technical support. The successful candidate will master coordination, management, and execution of proactive and reactive maintenance practices. This role plays a central part in various services, encompassing allocation, configuration, activation, and testing specifics. Be the one to uphold continuous service availability and exceed our Service Level Agreement (SLA) parameters. What you will do: - Serve as an escalation point for tec...

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education an...

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education an...

Job Brief: This is a role for an experienced transport operations supervisor with a deep understanding of the transport business and a large network of drivers. Someone who is not only unafraid to be hands-on and work from the field but is also tech savvy to operate the latest transport management software from his desk. About the firm: NVS Travel Solutions is a 17-year-old firm that provides mobility services pan India. In 2023, NVS has scaled to an owned fleet size of 900+ vehicles and also has its own in-house tech team, which has been building software solutions for the transport industry for the last 4 years, making the future of this firm bright and greener. Job Responsibilities: Key R...

About this opportunity: We are looking for a Data Analyst to join our team at Ericsson. This role requires you to define, create, automate, and enhance our key operational and statistical data repertoire. You will be tasked with developing innovative processes to enhance task effectiveness and consolidate customer information. What you will do: - Develop and deliver standard and new measures of analysis. - Create and automate full scripts. - Translate and understand business requirements into analytics. - Reuse and propose new templates, ensuring alignment with the requestor. - Identify new measures and improvements, exploring data in tandem with business owners. - Perform audits, maintain o...

About this opportunity: Ericsson is excited to offer a new job opportunity in MS Optimization and Performance Management. This vital position focuses on the direct management and execution of optimization initiatives, aiming to enhance the overall performance of our network and IS/IT infrastructure. Our team member in this role secures the adequate utilization and interaction between all resources in network domains, whether individually or collectively. The positions ultimate objective is to meet the specified Service Level Agreement (SLA) and deliver an optimum, cost-effective topology and configuration. What you will do: - Collect and analyze network capacity and performance data. - Repor...

About this opportunity: We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of Create, Sustain, and Evolve within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact on global tec...