1182 Service Level Jobs - Page 37

As a member of the Support organization, your primary focus is to provide post-sales support and solutions to the Oracle customer base while advocating for customer needs. This role involves handling customer inquiries via phone, email, and Service Requests, as well as addressing technical queries related to troubleshooting within our Electronic Support Services Youll play a key role in maintaining customer relationships, and youll also assist internal Oracle employees with various customer situations Focus on delivering support and solutions to Oracles customers. Guide and support customers throughout the product life cycle for successful product use. Act as the primary Company-customer link, sharing a point of view in processes, applications, and technology. Handle both non-technical and technical inquiries through phone, email, or ticketing system Act as a key contact point for customer relationships and internal assistance. Collaborate with customer IT staff for technical issue resolution (SQL / UNIX required), prioritizing communication, resource use, and timely progress. Work with general guidance from senior engineers, sometimes independently. Aim for highest customer satisfaction while working independently. Handle partner concerns and ensure smooth problem resolution. Solid understanding of cloud computing principles and functionalities, including IaaS, PaaS, and SaaS. Bachelors Degree in Computer science (B.Tech BE Preferred), with two years of related experience. Join us in ensuring customer satisfaction through effective support and problem-solving! Career Level - IC2 Career Level - IC2 Responsibilities and Needed Skills Ability to coordinate, organize, and prioritize work activities for self and others is a must. Excellent proven customer service skills. Ability to clearly document processes and activities, maintain service desk records including incident reports and knowledge base articles. Willingness to work 24 x 7, including weekends and shifts as needed. Ability to diagnose and resolve basic technical issues. Escalate unresolved or complex issues to senior analysts or other IT teams. Proficient in English with excellent communication skills. Customer-oriented attitude. Ensure timely resolution of issues while adhering to service level agreements (SLAs). Ability to multitask and handle diverse responsibilities. Able to build relationships with key stakeholders and senior management. Escalate unresolved or complex issues to senior analysts or other IT teams. Familiarity with IT service desk metrics and processes. SQL, UNIX required as well as Oracle Database. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. That s why we re committed to crafting a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re encouraged to go beyond what s been done before.

To create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service. Job title: Analyst - Payroll Job Description: Supporting the team, and being a great line manager Managing operational teams to ensure delivery of quality services, for example, Workday Building the capability of the team to deliver high quality customer support Ensuring guidance provided by the team is in line with Service Level Agreements Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements. Share knowledge and expertise to support development of others. Support a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework Analyse and measure the quality of critical processes and provide one to one feedback to direct reports on a weekly monthly basis to improve quality. Escalate queries to the team manager when required, discuss solution, and cascade the solution to all associates. Thinks through issues by separating out the parts of the problem or situation and thinking things through systematically Identifies and analyzes trends, patterns or connections between issues; recognizes key or underlying factors in organizational situations and uses this insight for guiding strategy and activities Makes suggestions for improvement for products and services and supports the introduction of efficiencies to maximize results for clients Location: Mumbai , India Time Type: Full time Contract Type: Permanent

Do you want to be part of the team that ensures Amazon keeps its best price promise across millions of products worldwideDoes the challenge of driving decisions in a dynamic environment excite youDo you love solving complex business problems using technologyAre you seeking an environment where you can drive innovationAre you a passionate self-starterIf the answer to the above questions is a resounding YES , read on! Operations Associate, will be high a performing individual contributor, responsible for end to end operations management of Services by Amazon in various EU marketplaces. The job involves organizing, planning, prioritizing and scheduling work assignments. In addition to owning the production quality KRAs for this team. He/she will be the first point of contact to the EU compliance teams of Amazon and must therefore be comfortable and confident in liaising with remote teams. He/She will also be responsible for queue management, adhere to service level goals and route all tasks through in-house technology. He/She will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. He/She should also be comfortable in making calls to the Amazon Selling partners in order to understand and resolve their query. The ideal candidate will have good operational experience as well as exposure to a complex queue management set-up.In addition he/she will be responsible for ensuring the safety, security and integrity of Amazon s systems and data. - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Bachelors degree in business administration, finance, economics, computer science, data science, engineering, or other related field

A Day in the Life Job Specific Summary This position forms part of the India Planning team This position will be directly responsible for the Demand, Supply Planning and Inventory Management activities for the assigned operating unit/region. Responsibilities may include the following and other duties may be assigned. Responsible for demand data analysis, demand finalization and uploading of demand data points in BY System. Responsible for running TDR, RDR and IBP process for India region for respective OU. Responsible for ensuring on-time and optimum supply of inventory in the India DC and subsequent timely replenishment of inventory to spoke DCs and external customers so as to meet and exceed revenue commitments. Monitor outputs of advance planning system like Blue yonder and ensure supply and inventory levels as desired . Minimize working capital costs by identifying opportunities to decrease finished goods inventory while delivering against service level objectives. Work closely with regional and global Supply Chain functions and other functions (as needed) to support all new product launches and product transitions while achieving performance targets on service level, working capital, and SOGL. Provide analysis of key KPI s and financial data to identify performance and cost improvement opportunities and execute on those initiatives. Work with the Global teams to address plant-related issues affecting product supply in a timely manner. Responsible for implementing an effective structure/mechanism to collaborate with global, regional and local stakeholders. Collaborate with other functions within the APAC Planning so as to deliver on the initiatives and goals of the APAC Planning COE and the Planning Intelligent Hub Identify and manage improvements in line with the Planning Strategy for APAC that is aligned with the Global Supply Chain strategies and supports the APAC sub-regions to obtain excellence in perfect order fulfilment, cost leverage and sustained productivity, collaborative innovative strategic partnerships and continuous process improvements. All other duties as assigned by manager. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments. Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones . May have some involvement in cross functional assignments. Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex . Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area. Communication and Influence: Communicates primarily and frequently with internal contacts . External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making. Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream. Must have Bachelor degree in Engineering or equivalent 3 to 5 years of planning experience is must Must to have SAP and Blue Yonder system experience. Added advantage if know analytical or presentation tools like Power BI, Analplan etc. Advanced Knowledge of excel and Microsoft office. Lean, Six Sigma green or black belt certification is a bonus Demonstrated ability to communicate professionally in English, both written and orally, to wide variety of audiences Nice to have Strong analytical and business acumen. Sound judgment utilized; takes into account all relevant factors and information Self-driven, resourceful and results-oriented Demonstrated initiative through problem-solving and system thinking Passionate about continuous improvement Strong results orientation (driving to deadlines, financial targets, project goals, etc.) Broad business knowledge and experience Strong financial orientation, interpretation and analysis skills required Good interpersonal skills and proactive in approach Highly adaptable and able to work in a fast paced environment Fast learner who is able to work independently Self-motivated and driven Detail oriented and ability to organize large amounts of work and data. This includes the need for good documentation practices. Have effective oral and written communication skills. Plans effectively and works well in a team or individually Benefits Compensation About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the RD lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

Job Description: 1. Manage project planning with vendors and associated departments, including the finalization of project budget, timelines, and operating plan. 2. Generate a comprehensive detailed operating plan and build continuous progress monitoring strategies, ensuring adherence to decided timelines and budgets. 3. Implement project management methodologies and tools to track progress and facilitate communication among project stakeholders 4. Monior the usage of implemented projects and coordinate with business users to ensure delivery of committed business value 5. Monitor Environment health of the implemented technology along with Program Manager, to ensure smooth business operations 6. Evaluate and validate the resolution of incidents and service-level issues. 7. Enhance incident response and problem resolution processes, focusing on minimizing service disruptions on a global scale. 8. Drive the management of critical issues, level 2, and level 3 escalations, ensuring swift resolution and sustained quality customer service. 9. Generate monitoring systems for tracking the solutions health and performance, with automated alerts initiating action for potential issues.

Job Description We are looking for a recruiter who have experience of handling the complete recruiting cycle and able to manage the bulk hiring of blue-collar manpower (ITI Candidates). This includes the following key activities. Designing and implementing the overall recruiting strategy for Flexi Manpower as per requirement of production team. Resource planning Hiring Partner/ Agency Management Handling of recruitment process, data candidate pool with the help of application tracking system (ATS) Responsibilities Preparation execution of monthly / annual deployment plan. Planning of hiring with support of hiring partner Execution of monthly recruitment plan Candidate pool management Monitoring of candidate communication channels Predictive analyses for effective hiring Hiring data management MIS Periodical communication with stakeholders Budget planning monitoring for Recruitment Vendor Selection and execution of Service level Agreement (SLA) Benchmark and adopt the best HR hiring practices. Act as a point of contact for flexi manpower hiring. Promote company s reputation create brand value to attract candidates. Skill Requirements Communication Sourcing Interviewing Networking Relationship Recruitment Analytics Result Orientation Strategic Thinking

Find a Career With Purpose at Teva Keyword Location Select how often (in days) to receive an alert: Svs Center Operations Specialist III (Indirect Procurement) Date: May 28, 2025 Location: Mumbai, India, 400059 Company: Teva Pharmaceuticals Job Id: 62023 Who we are The opportunity The Content Management Specialist is responsible for providing tier service support to all inquiries related to Indirect Procurement Content Management areas - Indirect Master Data including Ariba catalogs and Supplier enablement and other Procurement content such as Category Cards. The position will assist with content management process implementations and activity transitions. Execute the day-to-day update/creation of Master Data records ensuring that Service Level Agreements with the business are being met. Identify catalog opportunities and execute implementation according to strategy. Contribute to the fulfillment of team targets and KPIs and support operational excellence and continuous improvement initiatives. Align with procurement teams. How you ll spend your day Develops regional catalog strategy in collaboration with the category sourcing lead and accountable for deployment of the catalog set-up within the Ariba tool Preferred Ordering Method for suppliers to be set Develops & maintains catalogs on the eProcurement platform- Ariba creation, update & deletion of all types of catalogs (hosted, punch out, and pre-filled forms). In alignment with the local & regional sourcing teams, he/she has to understand the contracts content and make sure it is reflected in a user-friendly way into the platform. To do so, he/she will have to reach out to the suppliers to collect catalog related information (price, picture, item description ...) and ensure catalog content implementation is executed and tested properly with the support of the appropriate Procurement team. Responsible for Ariba deployment for stream of Supplier enablement and catalog rollout activities. Lead P2P introduction of change communications to the suppliers (as-is v. to-be), understand their needs and/or concerns, manage these details with the Country Roll-Out Leader, including managing follow-up actions with suppliers from end-to-end to secure go-live readiness for Ariba go-live. With the support of the analytics reports, monitors all catalog development projects and activities for a continuous improvement of the catalog coverage: define action plans and follow-up. Act as a change ambassador with suppliers to help them embrace the change Ensure that suppliers have automatic PO recognition are adapting to the change Validate accuracy of required supplier data with supplier Validate and perform all testing between supplier and eProc tool to achieve successful test results; report all issues to GAUS/ Ariba until resolution closed Ariba network with suppliers Manage Punch-out catalogs set up, including set-up initial call with punch-out suppliers to explain expectations, formalize actions requested from them, ensure all needed information is received ensure suppliers performs the needed configuration in their system; test PO sending through cXML communication; ensure follow-ups of suppliers actions Your experience and qualifications Degree in Economics or related business area 3+ years of experience

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator s top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, youll tackle complex challenges that impact millions of peoples working lives. With our momentum backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years youll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. How you will make a difference: Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients To ensure timely receipt and delivery of payroll data in accordance with payroll schedules Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations Responsible for timely and accurate submission of all payroll data to required partners and/or clients Responsible for on time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards Managing enquiries from clients, internal regional service centres, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements Develop and drive action plans and root cause analysis reports for issues, as required Participate in the development of processes and procedures for the team in accordance with customer and business requirements Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned Adhere to compliance audit controls and requirements Additional duties as required What will make you stand out: Experience processing global payroll A professional payroll qualification Payroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process Strong excel skills, advanced level Be self-motivated and have the ability to achieve preset goals with good organizational, planning, and prioritizing skills including the ability to learn. Fluent English in both spoken and written skills / Portuguese desirable Excellent communication skills both written and verbal Ability to operate in a structured and organized way Aptitude for analytical thinking Costumer Service Skills Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here: https: / / getcovey.com / nyc-local-law-144

About You: Bachelor s Degree from an accredited college or university Professional Accounting/Finance designation considered an asset (CFA, CPA) 2+ years in Financial Services with an exposure to P and L reporting or Operation processing Product knowledge of domestic, global and OTC security markets, fixed income and derivatives Strong customer relationship skills Knowledge of Hedge Funds Ability to manage time effectively, set priorities and meet deadlines Strong proficiency with Microsoft Office suite, especially Excel Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades and cash Evaluate cash flows, financing and risk associated with a broad range of investment products including derivatives, debt and private equity Analyze, investigate and resolve issues; prepare reports for assessment and sign off on portfolio and cash risk Apply critical thought to existing tools, controls and processes; make recommendations and test solutions Support the conversion of any new clients and existing migrations Maintain positive and professional relationships with all stakeholders Review and coach junior staff; assist in the resolution of day-to-day issues

About You: Bachelor s Degree from an accredited college or university Professional Accounting/Finance designation considered an asset (CFA, CPA) 2+ years in Financial Services with an exposure to PandL reporting or Operation processing Product knowledge of domestic, global and OTC security markets, fixed income and derivatives Strong customer relationship skills Knowledge of Hedge Funds Ability to manage time effectively, set priorities and meet deadlines Strong proficiency with Microsoft Office suite, especially Excel Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades and cash Evaluate cash flows, financing and risk associated with a broad range of investment products including derivatives, debt and private equity Analyze, investigate and resolve issues; prepare reports for assessment and sign off on portfolio and cash risk Apply critical thought to existing tools, controls and processes; make recommendations and test solutions Support the conversion of any new clients and existing migrations Maintain positive and professional relationships with all stakeholders Review and coach junior staff; assist in the resolution of day-to-day issues

Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we re developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron s collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. The HRSS Analyst provides comprehensive HR support to employees, managers, and HR colleagues, ensuring accurate, timely, and consistent HR service delivery within set service level agreements (SLAs). Key responsibilities include handling HR process inquiries, helping with HR tools, and executing transactional tasks Responsibilities Serve as a reliable resource on HR matters, such as performance management, onboarding, HR processes, and company policies. Act as the primary contact for routine HR inquiries, escalating complex issues to HR Associates when necessary. Support HR processes to ensure prompt and consistent service delivery. Manage a designated ticket queue, logging all requests in the case management system and resolving them within SLA guidelines. Educate employees on self-service options to enhance the effective use of HR resources. Facilitate a positive onboarding experience for new hires. Coordinate midyear and year-end performance management activities, providing necessary support to employees and managers. Foster a positive team environment by collaborating with HR colleagues, participating in training sessions, and sharing insights during staff meetings. Review and interpret incoming HR requests, seeking clarification as needed to ensure accuracy. Utilize available resources, such as knowledge articles and quick guides, to address inquiries and support requests. Collaborate with HR team members and external vendors as necessary to ensure smooth and consistent employee experience. Escalate inquiries only after exploring all available resources. Identify the correct contacts within HR Centers of Excellence (COEs) for additional assistance or approval as required. Perform additional HR support tasks as assigned. Qualifications & Experience Minimum Requirements: Analytical skills Proficiency in PowerPoint, Excel, Power BI, and Power Automate Strong written and verbal communication Ability to manage multiple priorities and deadlines with attention to detail Bachelors degree with 2 years of HR experience Credibility and relationship-building with employees and HR partners at all levels Ability to handle confidential information Excellent time management and organizational skills; proactive and responsible Independent work and assignment completion Working under pressure with positive attitude and high-quality customer service Recommended Requirements: ServiceNow and Workday experience preferred MBA in Human Resources (regular program) with 0-1 years HR experience Position Level Analyst Country India

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world s leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview: The Observability Platform team is building a state of the art system for logging, motoring, and tracing across cloud and on-prem data centers. We re looking for an experienced Senior DevOps engineer to lead our Logging and Monitoring, ensuring robust, scalable solutions within our Google Cloud Platform. In this role, you will be helping to bring systems to life that give superpowers to an entire organization of software developers. You will: Lead the planning, execution, and manage our observability infrastructure, which processes trillions of observability events (logs, traces, metrics) daily. Create and manage monitoring, logging and alerting systems utilizing various technologies such as GrafanaLab, CaptainHook, Zabbix, fluentd, filebeat, ELK, Kafka, Prometheus, OpenTelemetry and other related tools. Design and develop parts of a highly scalable software observability platform which manages trillions of observability events (logs, traces, metrics) per day. Develop and maintain Kubernetes Helm charts that deploy hundreds of pods across nodes every day. Collaborate closely with DevOps teams in delivering cloud solutions aligned with our observability platform. Ensure high availability and performance of observability platforms and tools. Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP. with self-service capabilities for engineering teams. Participate in on-call rotations. You have : Bachelors degree in Computer Science, Engineering, or related work experience. 3+ years as DevOps Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level Proficient in Kubernetes and containerization technologies (Docker, etc.) Extensive experience with observability tools such as GrafanaLab, CaptainHook, Zabbix, Fluentd, ELK, Kafka, and Prometheus. Familiarity with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation. Experience with cloud platforms (AWS, Azure, GCP) and their services related to computing, storage, and networking - preferred GCP. Strong programming skills in one or more languages (Bash, Python, Go, etc.). The ideal candidate will have experience with OpenTelemetry Collector and Grafana Agent. Benefits: Health: Medical, Dental and Vision Time away: Vacation and Holidays Equal opportunity employer #LI-Remote Why you ll love working here : As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, were very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging at LivePerson: We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. ***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

Let s talk about the team You ll be part of a dynamic, cross-functional team focused on delivering high-quality projects with precision and consistency . This team thrives on collaboration, attention to detail, and commitment to continuous improvement. Working closely with global stakeholders, you will help drive efficiency and uphold the highest standards of quality across all deliverables in line with the brand, editorial, visual identity, verbal identity and regulatory guidelines . Let s talk about Responsibilities Organize, monitor, and track project timelines, key deliverables, and dependencies to ensure timely completion. Proactively identify and escalate risks, delays, or issues impacting project progress. Maintain meticulous documentation and version control to ensure audit readiness and traceability. Verify that deliverables meet brief requirements for completeness, accuracy, and quality. Monitor Service Level Agreements (SLAs) and use performance metrics to ensure workflow closure. Compile and report GCC (Global Capability Center) performance metrics, providing actionable insights on volumes, quality, and process adherence. Conduct thorough reviews of deliverables to ensure consistency with brand guidelines, compliance standards, and quality benchmarks. Drive continuous process improvement by analyzing trends, capturing lessons learned, and recommending refinements. Collaborate effectively with multiple stakeholders across various time zones and departments within a global organization. Let s talk about you You bring at least 7 years of experience in project management or a closely related field, with a strong focus on quality assurance. You have exceptional attention to detail and are highly organized, able to manage multiple tasks simultaneously under tight deadlines. You communicate clearly and professionally, both written and verbal, with the ability to work across diverse teams. You are proficient in project management tools and quality assurance processes, ideally with exposure to marketing content QA such as collaterals, websites and email campaigns. You thrive in fast-paced environments, staying proactive and solution-oriented to keep projects on track. Experience working in a global organization and collaborating across functions is highly desirable. You have a continuous improvement mindset, always looking for ways to enhance processes and outcomes.

Introduction: Lifestyle We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience About the Role In this role you will be leading the finance shares service operation that supports our global divisional teams. You will oversee all accounting, analytics, process consulting services across the division, regions and functions in a cost-effective manner. You will play a crucial role in driving financial excellence across the organization and promoting operational efficiencies and service/compliance improvement. Manages team of managers in different disciplines: 3 Direct Management level (India, Hungary, PMO/Controlling), 1 indirect management level report (China) Total HC 110~ Record to Report (R2R), Procure to Pay (P2P), Order to Cash (OTC), Analytics, Process Consulting, Compliance What You Will Do Business partner to Division and Regions within finance and non-finance functions. Understands the need and offers solutions for high customer satisfaction. Oversees the service delivery. Reviews and monitors Global Divisional Shared Service Center (GSSC) related services to identify trends and improvement areas, KPIs and corrective actions. Develops and maintains new methods and procedures of the SSC and recommends procedural changes to improve SSC efficiency and compliance. Identifies opportunities for improving processes, automation, and standards across the divisional GSSC to optimize efficiency and reduce costs. Defines service level agreements, sets standards for quality, and ensures that operational activities are implemented in accordance with recognized procedures. Establishes quality-control mechanisms. Provide strategic leadership and vision for the Divisional GSSC team, ensuring alignment with the organization s financial goals and objectives. Lead, develop a high-performing team and foster a culture of continuous improvement. Stay abreast of new technology trends and continue to improve and implement new tools and systems to enhance efficiency and accuracy of operations. What You Need to Be Successful Bachelors Degree in Finance, Accounting, or related field. 10+ years of professional experience in a senior finance leadership role with a focus on shared services or global finance operations. Strong knowledge of international accounting standards and regulatory compliance Proven experience in being a people leader, team builder and development expertise. Strong communication skills to be able to speak to all stakeholders and levels of the organization as well as strong presentation skills. Ability to drive change and results driven in a global matrixed environment. Experience in being a problem solver and possessing strong analytical skills Technical Competencies: Procure-to-Pay process Order-to-Cash process Record-to-Report process Metrics and Reporting Strategy and Compliance Bonus Points if You Have MBA or CPA What Makes You Eligible Be willing to travel up to 20%, domestic travel and international travel. Be willing to work in an office located at our Bangalore / Budapest / Sz kesfeh rv r location. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-Hybrid

Who we are This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We are committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg JCI Asia-Pacific Linkedin https//www. linkedin. com / showcase / johnson-controls-asia-pacific / Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive Position HR Operations Specialist Focuses on Learning Management System administration activities. - Provides support to employees by addressing their queries through designated platforms. Responds to employee inquiries promptly and accurately within established SLAs (Service Level Agreements). Provides guidance to employees on utilizing Ask L&D functionality effectively. Develops a foundational understanding of learning and development systems, services, and offerings. Organizational skills and ability to maintain structure in daily tasks Openness to work in an international environment.

Amazon s AMZL team is seeking highly skilled and motivated person to help develop and implement a world class security program for our AMZL (last mile) network which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The LP Specialist II - AMZL, will be responsible for partnering with respective stakeholders and program teams spread across various cities within a region to execute company security policies and provide security services to asset (lives, inventory in transit and within sort center, buildings, equipment, data, & intellectual property) protection within the assigned location and the surrounding geography. The LP Specialist II is a key member of the AMZL (last mile) working with the Regional team as well as cross functional teams throughout the organization. The role will require: (1) Performing risk assessment of site & operation model and frame mitigation measures. (2) Possessing a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements. (3) Completing and/or coordinating the final test and acceptance of site security systems that leverage our access control system. (4) Establishing and implementing effective, predictable, measurable procedures/processes and prevention programs impacting losses, pilferage, accident trends and conduct job hazard and job safety analyses (5) Performing frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury. (6) Ensuring guarding vendor(s) have clear understanding of expectations and hold them accountable to deliver on them and meet or surpass service level agreement requirements. In addition, work with the guarding vendor s management to ensure that they recruit, hire, and retain candidates who raise the performance bar of the security services organization (7) Building and deploying security training programs. (8) Serving as department s liaison and security subject matter expert (SME). (9) Effectively addressing safety and security incidents including potential and actual work place violence incidents per policy as well as conducting testing of the incident response plans. (10) Enhancing, tracking, and reporting on metrics which are key performance indicators. (11) Coordinating with various support teams such as the Worldwide Operations Security Team, IT Security, and Network Engineering as needed (12) Utilizing Kaizen, Lean and Six Sigma methods to drive process improvements and increase efficiency. 1. Minimum graduate with 5 years plus experience in investigative or loss prevention field, preferably in a multinational environment OR 2. Minimum 10 years of armed forces/ law enforcement experience with at least 2 years of corporate. 3. Security/Loss Prevention Experience. (a) Strong analytical and problem solving skills. (b) Advanced level of computer literacy including proficiency in MS office package. (c) Strong communication and writing skills with knowledge of english and vernacular language. (d) Demonstrated ability to deal with business tools & understand business metrics. (e) Demonstrated ability to perform in pressure environment with adherence to timelines. (f) Critical thinking & attention to detail of a narrative. (g) Strong interpersonal skills & proven experience in managing stakeholders and vendors. (h) Strong business ethics, discretion. 1. Proven ability to work with and effectively persuade facility site leaders and other key departments within the organization. 2. Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver. 3. Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. is considered a plus. 4. Experience with delivery stations or cargo handling stations and transportation network security is preferred. 5. Must have strong oral and written communication skills- (english and vernacular language). 6. Security Certification such as CPP, PCI, CFE etc. is preferred

Why join Safeguard Global? We want to help you Work in Any Way - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren t just remote and hybrid first they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell: The Senior HR Shared Services Associate is responsible for resolving and supporting client HR queries and delivering a range of HR services. In this role, you will ensure compliance with regional and local regulations while providing a positive experience for our clients and employees. This is an excellent opportunity for someone who is passionate about Human Resources, enjoys working in a collaborative environment, and is eager to learn and grow within a global company. You will work on global projects and closely collaborate with other teams throughout the organization to drive efficiency and deliver a consultative service to our clients. How you will make a difference: Handle HR processes from hire to retire, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance. Manage administrative tasks such as data entry, employee file management, and processing HR-related documents. Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels. Follow standard operating procedures (SOPs) accurately and consistently. Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery. Deliver timely and accurate HR services clients. Promote a collaborative team environment, fostering teamwork and cross-functional cooperation. Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders. Uphold and demonstrate company values in all interactions and responsibilities What will give you an advantage: Minimum 4 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities. Experience in the Europe and Asia regions a plus Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences Good knowledge of MS Excel, PowerPoint, SharePoint and Smartsheet Ability to deal with ambiguity and work in a dynamic, results-oriented environment Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly High level of independence and initiative while working effectively as part of a team and a high level of accountability for assigned responsibilities. Ability to meet deadlines (SLAs). Who we are and what we do: Safeguard Global is . Global ! With offices worldwide, we help 1 5 00+ companies hire, manage, and pay employees in 170+ countries. Its all about people! Join us to meet diverse folks , explore new cultures, and connect with amazing folks from around the globe . Our G lobal Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise . Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage s hould your application meet the positions requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! #LI-NG1 At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

The role The Associate - Customer Experience is a vital role within the Blenheim Chalcot portfolio and Salary Finance. As a Customer Service Specialist at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes. You will gain hands-on experience in a fast-paced and progressive environment, where you will support us in building our next generation of GenAI enabled tech businesses. List of key responsibilities and duties Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience. Diagnose and resolve customer queries related to loan applications, payments, and account updates. Interpret and explain company policies, financial products, and service terms accurately to customers. Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system. Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers. Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues. Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information. Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks. Identify recurring customer issues and share insights with the operations and product teams for process improvements. Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries. Promote customer retention by delivering exceptional service and building trust. Share best practices and customer insights with colleagues to enhance team performance. Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines. About you The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. List of qualifications, technical and or professional experience - Proven track record of delivering results in a fast-paced, dynamic business environment - Comfortable with change and uncertainty - Strong stakeholder management experience is essential for success in the role About Blenheim Chalcot Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world. The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship. Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more! One of our FinTech ventures, [insert venture name], is scaling fast and we re looking to hire high energy, motivated and curious talent to support them on that journey! About Salary Finance At Salary Finance, we recognize how deeply finances influence our overall well-being, including health, happiness, home life, and work life. We partner with employers to offer benefits designed to improve employees lives by enhancing their financial stability. Our services include straightforward savings options, access to earned salary, and affordable loans, all complemented by engaging financial education to boost financial wellness. Driven by a strong social purpose, we use technology and innovation, supported by employers, to reduce stress and increase productivity and happiness for millions of people. Were seeking passionate individuals ready to make a meaningful impact. If you want to be part of a collaborative, entrepreneurial team dedicated to transforming lives for the better, we d love to hear from you. What we can offer you Be part of the World s Leading Digital Venture Builder Have the opportunity to be a part of and learn from the incredible diverse talent in BC Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI A fun and open, if a little cricket obsessed, atmosphere - we own the Rajasthan Royals IPL team! 24 days of annual leave &10 public holiday days Private Medical for you and your immediate family & Life Insurance for yourself Important

SkillPlus - Placement Officer Job Position Placement Officer Department name SkillPlus Reporting to Placment Manager Location Hubballi, Karnataka Level/Grade L2 Education Graduate/Post Graduate Experience 1 to 6 years in relevant field Tentative Date of Joining At the earliest Key responsibilities & accountabilities: Strategize and achieve successful career outcomes for the graduating class through a robust campus recruitment process. Follow the system and process to have the waterfall method across levels. Must maintain up-to-date and accurate placement and progression records in the placement MIS system throughout the year which will be used to contribute to the overall picture of the service level and success of placement and progression. Achieve individual targets assigned for the annual recruitment process. Plan and engage with corporates for strategic activities including guest lectures, panel discussions, conclaves, workshops, competitions, etc. Manage and support students in their career services, counselling in the hour of need, grooming, and helping in the preparation of students in facing interviews. Organize and manage visits to the partnered colleges as and when needed. Providing advice and guidance to colleagues involved in supporting students. Tracking information about students final progression destinations and recording it. Work with key stakeholders including Alumni, Faculty, Administration, and Mobilization teams to achieve both career services and the impact goal. Maintain a good network in the corporate HR community and experience in working with senior professionals in HR and functional leaders, having a track record of closing the deals. Create new placement partners and manage existing placement partners for the repurchase of placements. Collect feedback from the companies for placement for improvising the quality and placement ratio. Key Competency and skills Fluent in English Communication - Verbal and Written. Positive attitude, proactive nature, and strong optimism. Ability to develop relationships with the stakeholders. Develop and update the industry requirements, and job markets in terms of sectors and locations. Problem-solving attitude and conflict management. Patience to facilitate between the industry requirement and students from the SkillPlus College. Flexibility to travel to the Colleges across divisions.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry/customer experience standards. Identify and build programs for Promoters such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Providing service support for complex BMS/ IBMS/ Security Systems/ Life Safety Systems etc. Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters) To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC Handling a team of Service Engineers on HAIL/ Subcontract payroll. Technical skills: Required - HVAC/ BMS/ IBMS/ FAS/ Access Control System/ CCTV System etc. Desired - Honeywell BMS, EBI etc. Achieving Order Booking, Revenue & Collection plan every month Skills/Qualifications: - Ability to handle a team of Engineers on HAIL/ Subcontract payroll. - Team player, Effective communication skills, Customer facing, Result oriented & hard working - Minimum 2-4 years of experience in similar domain - Qualifications: Essential - Diploma (Electronics/ Electrical/ Instrumentation/ Mechanical) Desired - BE (Electronics/ Electrical/ Instrumentation/ Mechanical) Key skills & Experience (Field Service Engineer) - Ability to handle a team of Engineers on HAIL/ Subcontract payroll. - Team player, Effective communication skills, Customer facing, Result oriented & hard working - Minimum 2-4 years of experience in similar domain. - Qualifications: Essential - Diploma (Electronics/ Electrical/ Instrumentation/ Mechanical) Desired - BE (Electronics/ Electrical/ Instrumentation/ Mechanical)

Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Knowledge of ERPs and Learning Management System - Preferably Cornerstone on Demand Must possess strong knowledge LMS Administration Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Knowledge of ERPs and Learning Management System - Preferably Cornerstone on Demand Must possess strong knowledge LMS Administration Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs Graduation and PG in HR will be a added advantage MS-Office, ERP, Reporting CSOD or any LMS tool Very Good Written & Verbal communication skills Good interpersonal skills Should be able to adapt quickly Stake holder Management Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply We d be thrilled to receive applications from exceptional individuals like yourself Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers Overview To effectively handle daily volumes ensuring team meets agreed service level agreements Interactions with on-shore counter parts How youll make an impact Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Knowledge of ERPs and Learning Management System - Preferably Cornerstone on Demand Must possess strong knowledge LMS Administration Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs About you Graduation and PG in HR will be a added advantage MS-Office, ERP, Reporting CSOD or any LMS tool Very Good Written & Verbal communication skills Good interpersonal skills Should be able to adapt quickly Stake holder Management

Job role Reconciliation (Accounts and Finance) P2P Lending Mumbai 3 - 6 Years Of Experience No. of Openings - 2 Interested in this position? Responsibilities: Requisites & Skills: Review and validate day-to-day customer transactions in accordance with standard operating procedures (SOPs) Ensure accuracy and compliance with regulatory and bank-specific guidelines Identify and escalate suspicious or unusual transactions to the compliance team Coordinate with internal teams to resolve transaction discrepancies or exceptions Maintain updated records of validated transactions and audit logs Work within defined TAT (Turn-Around-Time) and SLA (Service Level Agreements) Support internal and external audits related to transaction monitoring Maintain confidentiality and adhere to data protection policies Experience in NBFC and P2P industry is a must Excellent analytical, communication, and decision-making skills Familiarity with banking systems and digital transaction platforms Ability to work in a fast-paced, high-volume environment Proficient in MS Excel and basic data tools

Operation Executive - Logistic and Freight Forwarding Industry - Chennai Opening: 1 Nos. Job ID: 107596 Employment Type: Full Time Reference: Work Experience: 4.0 Year(s) To 7.0 Year(s) CTC Salary: 3.00 LPA TO 6.00 LPA Function: ITES / BPO / KPO / Customer Service / Operations Industry: Logistic/Freight/Courier Location: Chennai Posted On: 29th May, 2025 Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: We have an urgent opening for the post of Operation Executive for a reputed company in Logistic and Freight Forwarding Industry for their office at Chennai Location. Key Responsibilities: Assist and communicate regularly with customers with inquiries. Receive and process customers orders in a timely and professional manner. Professionally and proactively update customers with shipment status; update overseas offices and customers about potential delays or unusual circumstances Ability to generate spot quote with carrier and good strength to further negotiation. Good command on cw1 for generation of digital shipment job and upload all event with supporting in E-docs Well aware operation task which need to capture in cw1 timely manner. Good control on carrier online booking and SI submission on priority. Escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements Troubleshoot and resolve non-routine or complex issues / escalations with professionalism and in line with OIA service standard and requirement Facilitate business continuity by tracking and ensuring responses to related communications and representing the team in meetings Cooperate and liaise with other departments to solve customer s request and inquiries Ensure data integrity by performing timely and accurate data entry Contribute to the achievement of department KPIs and service level delivery Inform customers about other available services to gain additional business. Follow up on potential business leads and opportunities Update internal parties with the most up-to-date Quotations / routing orders / SOPs. JOB SPECIFICATIONS: Professional Experience and Knowledge (knowledge, skills, education, experience, and abilities essential to perform this job) Minimum 4-5 years of experience in logistics / freight forwarding related industry preferred Proficient in Microsoft Office applications and other technical software Must aware all shipping line booking and SI submission process. Well aware CFS process and Odex process Education and Professional Qualifications: University graduate, preferably in logistics / business administration / marketing; or equivalent in business or related field Candidates Profile: Minimum 4-7 years of experience in logistics / freight forwarding related industry preferred Proficient in Microsoft Office applications and other technical software Must aware all shipping line booking and SI submission process. Well aware CFS process and Odex process Key Attributes: Analytical skills and data analysis required Strong problem solving skills Excellent written and verbal communication skills Ability to remain calm under pressure Customer facing experience preferred Skilled at managing and developing teams Travel Required: Occasional travel is required. Job Hierarchy: Potential promotion to Sr. Executive within Operation duty group. Key Skills : Operation Executive Operations

. Title: CFTS -Technical Support Manager-L3 Location: Bengaluru, India Summary: Customer Focused Technical Support ( CFTS) Team is part of Juniper s Technical Assistance Centre (TAC) which provides designated senior support engineers with deep product knowledge to support their customers. These support engineer are experts in networking technology and skilled on customer network architechture, which enables them to deliver world class premium support to Juniper s customers. This opening is for a Technical Support Manager for the CFTS team supporting all Juniper products (MX, PTX, ACX, QFX, EX, SRX etc.) and it s solutions to cable customer vertical. Key Responsibilities (includes but not limited to the following) : Manage and lead a team of high performance Technical Support Engineers who delivers focused and dedicated support to a CFTS Customer vertical ( Telcom , Enterprise , Cable, Cloud etc). Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT). Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives. Metrics management and drive continuous / quality improvement initiatives. Analytic experience in using data/trends to make proactive decisions and drive operational efficiency. Resposible to deliver 12/7 coverage to CFTS global customers during India coverage. Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development. Build lasting relationship with customer, partner, field team and other internal stake holders. Manage customer escalations, participate in customer meetings and reviews. Partner with cross functional team like Sales, Advance Services, Professional Services to meet customers objective and achieve service level agreement (SLA). Collaborate with Testing, Development, Technical documentation, global CFTS team to deliver consistent support to CFTS customers round the clock. Perform rotational Duty Manager role ( on call) for weekday and weekends. Create an innovative, open and high performing culture in the team. Demonstrate ownership - make timely, thoughtful and bold decisions. Preferred Work Experience: Past work experience in networking technologies : TCP/IP, Routing protocols, ISP network architecture etc. Prior work experience in TAC team, Service provider environment and managing their end customers. Excellent understanding of 24x7 TAC operations in supporting global customers and their critical network activities of Service Provider and Cable vertical. Proven record in Hiring and managing technical talent with varied experience. Creating an open, energetic, and problem-solving culture in the team. Personal Attributes: Customer Advocacy - Be the Customer s advocate in the organization. Excellent Communication Skills - Clear and Crisp communication (email and verbal), Ability to adapt the communication based on the audience. Ownership and Problem - Solving mindset Ability to work with different stakeholders for outcomes. Obsess about Quality - Strive for delivering quality output in every interaction. Encourage diversity and innovation. Qualification: Engineering Graduate with 12+ years of networking experience, includes 3+ years of relevant Support operational and People Management experience. Juniper products knowledge and Junos experience / certifications would be an added advantage. About Juniper Networks Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. The company serves customers and partners worldwide. Additional information can be found at www.juniper.net . Wherever you are in the world, whether its downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their lifes work. At Juniper we believe this is more than a job - its an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We d love to speak with you. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.