1182 Service Level Jobs - Page 36

His/her main objective is to own the OMP support at Bekaert and he/she is the point of contact for OMP support He/she is responsible to make sure that tickets are picked up, clarified and solved. When a ticket is logged he/she investigates if a bug in OMP, if master data issue, issue in sourcing system (mainly SAP) or that user lacks knowledge o If it is a bug in OMP then he/she logs a ticket at OMP and he does a follow up with OMP to have it resolved o If it is an issue in non OMP system then he/she logs a Bekaert ticket and he does a follow up with the respective teams o If it is a master data issue or lack of knowledge he/she follows up with the end user o If another kind of issue, he/she picks it up and tries to find to a solution and does follow up At closure of the ticket , he/she classifies the ticket so that reporting can be done on it He/she monitors the OMP dispatcher and checks error logs and creates incidents on these errors or he/she contacts the business to have them solved As he/she is the first OMP support person at Bekaert , he/she helps shaping an OMP support way of working and methodology He/she plans and owns a bi weekly meeting with business and Bekaert OMP Business analyst to show the overview of the current open incidents and discuss with business priorities and next steps He/she plans and owns a monthly meeting with the Bekaert product owner to give an overview of the service level: Closed tickets, open tickets, duration of tickets, classification of tickets As in the beginning there will not be enough work on support only, he/she will be also involved in projects to help on o Configuration o Testing o Master data setup o Training As the OMP support team will grow in the future, this person will also become the OMP support responsible leading the team of new collegues. This means making sure that new collegues are onboarded, get the correct training and make sure they live up to the expectations of Bekaert and coach them were needed Once we are moving to a continuous improvements modus , the person will be involved in testing and follow up of the improvements In the future OMP support person can also be involved to solve Continuous improvement requests themselves. This will be in the area of the look and feel : reports for example From behavior point of view i am looking at a person that is Independent Shows ownership Proactive has a critical mindset is taking initiative

Premier Research is looking for a Senior, Clinical Payment Specialist I to join our Procurement and Vendor Management team. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success. We are Built for You. We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires. We are Built by You. Your ideas influence the way we work, and your voice matters here. We are Built with You. As an essential part of our team, you help us deliver the medical innovation that patients are desperate for. Together, we are Built for Biotech . Join us and build your future here. What youll be doing: The Senior Clinical Payment Specialist I (Sr. CPS I) is a finance subject matter expert that supports study teams with moderately complex and diverse site finance activities including, but not limited to, investigator grant payments, accruals, and forecasting. The Sr. CPS I performs study setup, site contract setup, site payments, invoice reconciliation, forecast and accrual generation, and other varied and intricate finance activities within dedicated finance systems. The Sr. CPS I also administers the finance systems by managing account accesses and troubleshooting and resolving a wide range of issues in creative ways. This role is responsible for conducting training for the Clinical Payment Specialist I/II positions (CPSs) and may act as an escalation point of contact for CPSs and study teams. The Sr. CPS I may participate in process definition and SOP development. This position works on problems of diverse scope where analysis of data requires evaluation of identifiable factors and demonstrates good judgment in selecting methods and techniques for obtaining solutions. Facilitate and distribute grant payments to respective sites throughout the course of a study and effectively communicate with investigators, sponsors, and internal/external study team members Ensure moderately complex clinical studies are correctly and appropriately set-up in the required system(s) as per the scope of work Ensure finance activities are completed within timelines as per service level agreements Provide direction according to established policies and management guidance Review study specifications (e.g. - EDC visit and procedure structure) and site contracts to understand and implement system setup requirements accordingly Complete setup in finance system(s) based on information in study specifications and site contracts Process data within finance system, ensuring accurate payment, forecasting, and accrual outputs Identify and work with clinical team to follow up on difficult invoice discrepancies, past due invoices, and to request refunds from sites Produce and analyze reports, as needed, outlining payment, forecasting, and accrual activity Works on issues of diverse scope that require strong judgment and decision-making skills Provide system support to clinical study teams throughout the life of the study and shows strong judgment within defined policies and procedures Recommends changes to sub unit policies Train and develop those in the Clinical Payment Specialist II position Networks with senior internal and external personnel Additional activities as delegated What we are looking for: Bachelor s degree, or its international equivalent from an accredited institution, in a finance, Clinical, science or health related field; or related experience BS/BA and 5 years direct experience, or 5+ years of related experience in site finance Activities and/or clinical trial finance No experience managing people or processes required Prior experience using computerized information systems Proven experience analyzing and interpreting site contracts and budget terms Experience working with various systems such as: EDC, CTMS, IVRS and other clinical systems Knowledge of ICH and local regulatory authority drug research and development regulations Strong analytical and investigative skills

Did you know KONE moves over one billion people every dayIn 2023, we had annual net sales of EUR 10 billion. We employ over 50, 000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are looking for a PC Services(HR Services) for Chennai. Candidate must be willing to work to maximize collaboration with key stakeholders and responsible for HR shared services activities of the country. Job Title - PC Services Agent What will you be doing Enable high quality and efficient HR Service delivery from PC Services by contributing to the development, maintenance and improvement of PC Services under the guidance from Head of PC Services and the Center of Expertise organization. HR processes in scope cover the following process areas: master data, reporting, learning and development, reward and recognition, and talent management. Review the processes from centralized PC Services delivery perspective to provide input for different stakeholders to ensure process alignment. Provide input for the Center of Expertise organization for process development through continuous improvement LEAN methodology to simplify the ways of working. Train and coach PC Services team regarding different HR process and tool related topics and support them in resolving queries relating to these. Participate to supporting and advising employees and managers in using HR tools and support them in different PC processes related questions and administrative actions. Participate to processing different transactions and handling employee and managers queries. Respecting targets for quality and service level agreements. Executing quality checks at various stages of the process and keeping the quality statistics reporting up to date Working closely together with other PC colleagues within PC Services, Center of Expertise and Unit HR roles to support business and provide smooth and consistent user experience. Reporting time and other process performance data based on request. Maintaining working instructions and knowledge base. Supporting process improvements and harmonization activities. Participation in team meetings, process analysis and improvement actions. Are you the one Experience and knowledge in different HR processes (master data, reporting, learning and development, reward and recognition, and talent management) Experience in using Workday and/or other HR solutions as an advantage. Experience of working in a shared service center. Experience in Voice based process will be an added advantage. Strong working language skills required for English, Hindi and at least 2 Indian regional languages (preferably Telugu or Kannada). All other languages are considered an asset. Empathy and true service mindset to ensure great employee experience for the service delivery. Promoting two-way communication with an exchange of information, opinion and feelings Actively listening to the input of others and summarizing information to ensure they have been understood. Willingness to work in different time zones / shifts to meet business requirements. Ability to create reports and analyze data. Problem solving skills. Quality focus WHAT WE OFFER YOU: Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator Industry At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers

Did you know KONE moves over one billion people every dayIn 2023, we had annual net sales of EUR 10 billion. We employ over 50, 000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are looking for a PC Services(HR Services) for Chennai. Candidate must be willing to work to maximize collaboration with key stakeholders and responsible for HR shared services activities of the country. Job Title - PC Services Agent What will you be doing Enable high quality and efficient HR Service delivery from PC Services by contributing to the development, maintenance and improvement of PC Services under the guidance from Head of PC Services and the Center of Expertise organization. HR processes in scope cover the following process areas: master data, reporting, learning and development, reward and recognition, and talent management. Review the processes from centralized PC Services delivery perspective to provide input for different stakeholders to ensure process alignment. Provide input for the Center of Expertise organization for process development through continuous improvement LEAN methodology to simplify the ways of working. Train and coach PC Services team regarding different HR process and tool related topics and support them in resolving queries relating to these. Participate to supporting and advising employees and managers in using HR tools and support them in different PC processes related questions and administrative actions. Participate to processing different transactions and handling employee and managers queries. Respecting targets for quality and service level agreements. Executing quality checks at various stages of the process and keeping the quality statistics reporting up to date Working closely together with other PC colleagues within PC Services, Center of Expertise and Unit HR roles to support business and provide smooth and consistent user experience. Reporting time and other process performance data based on request. Maintaining working instructions and knowledge base. Supporting process improvements and harmonization activities. Participation in team meetings, process analysis and improvement actions. Are you the one Experience and knowledge in different HR processes (master data, reporting, learning and development, reward and recognition, and talent management) Experience in using Workday and/or other HR solutions as an advantage. Experience of working in a shared service center. Experience in Voice based process will be an added advantage. Strong working language skills required for English, Hindi and at least 2 Indian regional languages (preferably Telugu or Kannada). All other languages are considered an asset. Empathy and true service mindset to ensure great employee experience for the service delivery. Promoting two-way communication with an exchange of information, opinion and feelings Actively listening to the input of others and summarizing information to ensure they have been understood. Willingness to work in different time zones / shifts to meet business requirements. Ability to create reports and analyze data. Problem solving skills. Quality focus WHAT WE OFFER YOU: Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator Industry At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers

Job Summary: If you are a Supply Chain professional, Emerson has an exciting offer to you! The Global Purchasing Executive, will ensure the Material Availability at Plants by achieving 94% Request Date Service Level (RDSL), and Inventory Management as per IO guidelines to support World Area Manufacturing Sites (WAMS) In this Role, Your Responsibilities Will Be: Plan and Issue Purchase Order to suppliers and collaborate for ontime direct shipments to WAMS Calibrate and distribute global forecast to suppliers Publish global delivery performance to suppliers. Create and Drive actions for non-performing supplier improvements Work with suppliers to improve Lead times and flexibility to support WAMS demand surge and project orders Review and action on slow moving, excess inventory Evaluate and determine best shipment mode for WAMS to optimize logistic cost Coordinate global contracts, agreements, and terms/ conditions for WAMS purchases Maintain purchasing parameter integrity (price, lead-time, order policy, drawing revision, commodity code, etc) Implement, coordinate and maintain Advance Deviation Request/Supplier Corrective Action as per procedure Collaborate with Global teams to set up new supplier and maintain supplier database as require Build and Submit procurement reports (supplier Delivery Performance, cost saving, inventory on hand, etc) to management and Worldwide strategic commodity managers as appropriate in a timely manner Ensure purchases align with WAMS trade import/export and Internal Control Policies Support Commodity Manager on implementing commodity plans (eg. Reverse Auction, tooling tracking, etc) Training of new suppliers for i-Portal or Tools Deliver assigned tasks and Strive for continuous improvement and pro-active in all areas Who You Are: You quickly and decisively take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You facilitate an open dialogue with a wide variety of contributors and partners. For This Role, You Will Need: Minimum 3 years of professional experience in Purchasing / Procurement / Supply Chain Knowledge in Strategic sourcing methodology, supply chain management, contracting, procurement, and supplier management skill. Experience working with ERP systems. Self-motivated, Good Communication Skills (Verbal Written) Preferred Qualifications that Set You Apart: Relevant qualification in Supply Chain Management, Engineering, Business Management or any related field. Qualification/Experience in Six Sigma and Lean Tools would be preferred. Our Culture Commitment to You . .

Step into the role of Implementation Specialist within our Client Operations team and become the driving force behind seamless Treasury Service product modifications and deletions across diverse account types and regions. As the beacon of transparency for our clients, you will expertly manage their requests, ensuring clear communication with Sales, Service, and Implementation Support teams. As an Implementation Specialist within our Client Operations team, you will manage Client Requests for Treasury Service product modifications and deletions for various account types across different regions. You will be the point of transparency for the Client, who will continue to communicate requests to Sales, Service and/or Implementation Support. As part of your role, you will document the request in Deal Manager and if there are any clarification/requirements needed, you will convey this to Service or Sales who will work with the client to complete such requisite for the request to be implemented. " Job Responsibilities Serve as the central point of contact and escalation for in-country Implementation Support team members. Receive treasury service maintenance and account closing requests via Deal Manager or mailbox from client service, necessitating the initiation of a Deal Manager request. Ensure the delivery of maintenance activities is completed within established service level agreements. Reach out to Product Manager/Service to determine the risk rating and procedures for requests not listed on the Risk Matrix. Oversee inspections and audits of completed implementations. Check to ensure rush requests are processed with urgency, assign requests for clients identified on the Sensitive Client list to seasoned associates, and modify special processing requirements as indicated. Additionally, ensure "Unable to Offshore" client requests are appropriately assigned. Required qualifications, capabilities, and skills Bachelor s degree. Excellent problem-solving skills in order to identify, understand and address operational and technical issues. Good problem-solving skills and can articulate clear and workable solutions Ability to be flexible, follow tight deadlines, organize, and prioritize work Builds/promotes a client/customer centered organization. Promotes partnership; encourages collaboration, information sharing and discussion to break down silos Preferred qualifications, capabilities, and skills Proactive in displaying these skills and developing solutions. Being proactive, and the ability to work in a high-pressure environment with time-critical deliveries Escalates issues and concerns in a timely manner with management.

Job Description Career Opportunities Position Senior Associate- Customer Care No. of Positions 1 Department Operations Function Customer Care Location Gurugram -90C Key Responsibilities Resolution of Queries Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement s Ensure adherence to documented processes, procedures and controls Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved Ensure follow up with customers / Agents to ensure complete satisfaction Publish MIS and Dashboards Data Analysis Help in Root cause analysis of Queries / Complaints received Strictly follow the Escalation Matrix Measure of Success Customer satisfaction scores Agent satisfaction scores TAT of Customer/Agent query resolution as per defined SLA 100% compliance to standards. Desired qualifications and experience Graduate with 1-2 years experience in Operations / Customer Care The applicant should have Good English & Hindi speaking skills, a keen interest in the Internet and strong working knowledge of computers Knowle Job Description Career Opportunities Position Senior Associate- Customer Care No. of Positions 1 Department Operations Function Customer Care Location Gurugram -90C Key Responsibilities Resolution of Queries Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement s Ensure adherence to documented processes, procedures and controls Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved Ensure follow up with customers / Agents to ensure complete satisfaction Publish MIS and Dashboards Data Analysis Help in Root cause analysis of Queries / Complaints received Strictly follow the Escalation Matrix Measure of Success Customer satisfaction scores Agent satisfaction scores TAT of Customer/Agent query resolution as per defined SLA 100% compliance to standards. Desired qualifications and experience Graduate with 1-2 years experience in Operations / Customer Care The applicant should have Good English & Hindi speaking skills, a keen interest in the Internet and strong working knowledge of computers Knowledge and skills required Customer centricity Good English Communication and Email skills Basic computer skills dge and skills required Customer centricity Good English Communication and Email skills Basic computer skills Job Description Career Opportunities Position Senior Associate- Customer Care No. of Positions 1 Department Operations Function Customer Care Location Gurugram -90C Key Responsibilities Resolution of Queries Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreement s Ensure adherence to documented processes, procedures and controls Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved Ensure follow up with customers / Agents to ensure complete satisfaction Publish MIS and Dashboards Data Analysis Help in Root cause analysis of Queries / Complaints received Strictly follow the Escalation Matrix Measure of Success Customer satisfaction scores Agent satisfaction scores TAT of Customer/Agent query resolution as per defined SLA 100% compliance to standards. Desired qualifications and experience Graduate with 1-2 years experience in Operations / Customer Care The applicant should have Good English & Hindi speaking skills, a keen interest in the Internet and strong working knowledge of computers Knowledge and skills required Customer centricity Good English Communication and Email skills Basic computer skills

Job Summary NetApp is in search of a qualified professional to become a member of their IT Data Analytics Support team. The selected candidate will undertake IT support responsibilities, including incident management, ensuring data load completions in accordance with service level agreements (SLAs), and leading data quality initiatives. This individual is expected to proactively assess our environments for potential risks related to stability, performance, capacity, and security, while also providing strategic recommendations to accommodate both current and future growth. The ideal candidate must thrive in a fast-paced, high-demand environment and possess a strong team-oriented mindset. Job Requirements Proven experience in ETL processing of enterprise data, transofrming data from source systems to target environments such as an Enterprise Data Warehouse. Expertise in SQL scripting tailored for data warehouses and ETL processes is essential. Practical knowledge of data reconciliation techniques is highly desirable. A robust functional understanding in key areas such as Sales, Finance, Master Data Management, and Data Analytics systems is required. Mandatory Skills: Informatica IICS, Snowflake. Preferred Skills: Azure ADLS. Additional Skills: HVR for data replication. Education B-Tech in computer science, engineering or relevant field

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled remote team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors with a curious mentality, and provide helpful feedback Collaborate with HR to determine performance ratings and action plans in alignment with Amex GBT standards Facilitate account-specific onboarding and training for new hires after the initial centralized Traveler Care training program is complete Collaborate with fellow team coaches - share information, achievements, and issues Listen to calls as required to validate service levels and compliance standards Customer (25%) Be the voice of Traveler Care for new technological implementations Participate in meetings with commercial client management partners when necessary, providing operational information needed for customer-facing conversations Research and resolve client service concerns; develop strategy and craft messaging for the Traveler Care team and commercial peers Analyze, act, and communicate results on CSAT performance Keep the team informed on changes to client travel policies Collaborate with Team Operations to achieve and exceed client expectations based on contractual service level requirements What We re Looking For Previous leadership experience Excellent listening skills and curious mentality Customer service oriented Sabre and/or Apollo experience preferred Salesforce (case e-mail) experience a plus Collaborative and passionate about building relationships Experience making data-driven decisions and achieving financial and service targets Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

KNOWLEDGE, SKILLS & ABILITIES Credentials and Experience: Essential: Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products. Tertiary qualification in a Technical or Hospitality Management field Knowledge of manual Food & Beverage procedures. Familiarity with relational database management systems such as Oracle 12c, 19c Database Server is preferred. Good working knowledge of TCP/IP networks, PC s and troubleshooting techniques. Good knowledge of Hardware - Workstations, Printers and any peripherals. Professional Skills : Analytical problem solving skills. Project Management skills. Strong presentation and interpersonal skills. Superior communication skills, written and verbal. Applicants are required to read, write, and speak the following languages English Abilities: Ability & credibility to work effectively with the client at all levels of the organization. Proven ability to work unsupervised or as a team member of both the local office team and wider company teams. Creative thinking abilities so experiences and knowledge may be used to create new ideas and think outside the box . A self-starter with initiative, drive and strong desire to succeed. Ability to work under stress. Flexibility with people, time and shifts. SPECIAL REQUIREMENTS Able to work overtime and public holidays as requested. Able to work in shifts. Career Level - IC2 DUTIES & RESPONSIBILITIES: Install and configure the Oracle Hospitality F&B product suite. Train the application software with a demonstrated understanding of current food & beverage management techniques. Hardware - Workstations, Printers and any peripherals. Impart specific knowledge related to restaurant operating procedures. Be familiar with and adhere to the latest training and installation standards and procedures. Work with the My Oracle Support global support system and Support organization on escalating client issues. Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded. Necessary technical skills; Active participation in online education and product training courses; Participate in quality assurance of new product and/or version release software when required. Submit timely and accurate project status and other required reporting via current communication method.

Develop and implement project plans, including scope, budget, and timeline. Define project objectives, deliverables, and success criteria. Conduct feasibility studies, risk assessments, and cost-benefit analyses. Oversee the delivery of ecommerce development and support services, ensuring that service levels and customer satisfaction are met using project management best practices. Develop and maintain service level agreements (SLAs) and operational metrics for Ecommerce development and support services. Build and lead a project team, including hiring and assigning responsibilities. Provide guidance, mentorship, and performance feedback to team members. Create and manage project budgets, ensuring adherence to financial constraints. Track project expenses, identify cost-saving opportunities, and manage change orders. Identify potential risks and develop mitigation strategies. Monitor and manage risks throughout the project lifecycle. Implement appropriate contingency plans to minimize project disruptions. Perform regular inspections and audits to ensure compliance with specifications. Implement corrective actions and continuous improvement measures. Ensure the project meets all necessary permits and approvals. The Ideal Candidate A bachelor s degree or masters degree 10+ Years experience with at least 5yrs relevant experience. Ability to lead project teams of various sizes and see them through to completion. Technology and/or Engineering expertise will be an advantage Strong understanding of formal project management methodologies. Able to complete projects in a timely manner. Budget management experience Got what it takes? Want to join the team? Submit your application we respond to most inquiries within three business days. I Want to Join Looking for other Jobs? DevOps/MLops Engineer (AI/ML Focus) Cyber Threat Prevention Analyst (Endpoint Security Engineer) Clinical Biostatistician Sr Bioinformatics Analyst Full Stack Developer | Java Angular Lead Full Stack Developer | Java React JS Machine Learning Engineer / Data Scientist Automation Test Engineer | Python & Robot Framework

Summary We are seeking an experienced professional to manage the outsourcing partnership for the Source to Pay Business Process Outsourcing Success Lead (S2P). This role is critical in overseeing the contractual relationship with our external service provider for outsourced F&A services. The successful candidate will drive contract compliance, foster strong partnerships, and ensure operational excellence across S2P processes, with a primary focus on the European market and other key regions. The ideal candidate should have strong expertise in contract governance, stakeholder management, KPI monitoring, and process optimization in a global Finance and Accounting environment. Experience in Finance, Accounting, and S2P processes is an added advantage. About the Role Key Responsibilities: Act as the primary point of contact between Novartis NOCC s (primarily Europe) and vendor partner Ensure alignment and collaboration between NOCC, GPO, regional, and country-level FRA teams. Build and maintain strong partnerships with internal and external stakeholders to optimize contract execution. Ensure adherence to contractual terms and Service Level Agreements (SLAs). Identify and mitigate risks associated with outsourced Finance and Accounting operations with vendor partner Lead the timely resolution of contractual disputes and operational challenges. Ensure alignment on key contractual clauses and governance frameworks. Manage issue resolution and escalation processes, ensuring minimal disruption to the Source to Pay process. Performance & Process Optimization Drive continuous improvement initiatives to enhance service delivery and efficiency. Essential Requirements: 12+ years in contract management, BPO governance, third-party vendor management, or Finance & Accounting operations. Proven experience in managing vendor relationships across multiple geographies (preferably Europe). Strong contract negotiation, stakeholder management, and problem-solving abilities. Expertise in Finance & Accounting processes, particularly Source to Pay (S2P), is a plus. Bachelor s or master s degree in finance, Accounting, Business Administration, or a related field. Fluency in English is required. Proficiency in any European language is a plus You ll receive (Applicable for Prague) Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 17, 500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Car Allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www. novartis. cz/ Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion. switzerland@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Summary -Responsible for the site Master Data processes aimed to ensure accurate and timely creation and maintenance of the master data in the ERP System, in accordance with local and global requirements. -The Material Planner drives the tactical purchasing process for all materials to ensure materials availability and execution plan feasibility in accordance with Site inventory policy. About the Role Key Responsibilities: Master Data -Set up and perform complex local And global master data set up And establish process, guidelines, business matrix and SLA time lines in in GxP environment in adherence to Novartis compliance. Be Subject Matter Expert in the assigned area of work -Support data collection and reporting of KPIs -Logistic, WAndD -Responsible that all logistic processes are proceed in a timely, high quality, efficient and effective manner and in full compliance with all laws and supply chain management policies and procedures. Identify and drive continuous improvement projects. Ensure material availability in line with the approved production plan. Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management. Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management. Own, in ERP System, MRP relevant data and materials technical specifications and ensure no Purchase Orders are past due in the ERP System. Management of purchased item Complaints/Returns to supplier. Management of purchased item Complaints/Returns to supplier. Provide a load-balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs. Control and follow-up of supplier s service level indicators: Quality OTIF, lead-time violation. Lead action plans to achieve supplier delivery performance targets and drive for continuous improvement. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) -Provide guidance and system support for returns, rebates and credit/debit notes -Define and decide on priorities for physical deliveries in collaboration with other functions (e. g. LEX) for 3rd party customers and cross divisional supplies -Act as SPOC for escalation issues for assigned customers -Influencing and connecting relevant stakeholders to speed up (system) issue resolution -Material Planner -Ensure management of daily MRP exception messages And appropriate follow up. Provide a load balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs. : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Essential Requirements: Inventory Management, Gap Analysis, Cost Efficiency and efficiency of supply processes -Standard Master Data KPIs e. g. Completeness, Consistency and Accuracy. On time, in full, delivery of the business basics - budgets, quality compliance etc. -Customer Service Level (e. g. OTIF) Minimum Requirements: Work Experience: Collaborating across boundaries. Operations Management and Execution. Project Management. Languages : English. Why Novartis: Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: You have a Bachelor s degree in Accounting, Finance or Management Relevant professional designation is an advantage (CPA, CFA, CMA) Experience in Financial Services with high volume operational environment and/or knowledge of fund accounting or hedge fund industry is a plus Willing to work on shifting schedule Proficient in MS Excel is an advantage Highly organized and detail oriented Proactive, team-oriented and results-driven Good interpersonal and client service skills Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: You will record trade and non-trade transactions in custody and accounting systems Liaise with other Citco groups and/or external parties for information and documents Perform cash and position reconciliations Monitor and analyze portfolio pricing Calculate and book fee accruals Prepare NAV packages and financial statements Prepare ad hoc reporting in line with client and internal requirements Demonstrate ownership of assigned tasks and ensure timely completion, in line with demanding Service Level Agreements Work with clients and other Citco Offices and Fund Accountants to resolve issues Perform other tasks as required by Seniors, Supervisors and/or Managers

Join our Team About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: - Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework.

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Credit Support Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Credit Support Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Credit Support Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelor's degree with at least 10 years of relevant Credit Support experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ. Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Associate - API Support Under direct supervision, Responsible for providing initial support, severity issue handling and in-depth customer management for Sabre Web Services customers. Support developers who are building new applications that consume Sabre APIs, customer representatives and internal Sabre employees as well as part of on-going efforts to improve service level objectives and support standards. Serves as the first point of contact for Sabre Web Services customers regarding the consumption of Sabre APIs and problems/requests/enhancement needs related to those. This process involves validating XML files and schemas, reproducing customers scenarios to troubleshoot and/or find possible web services issues. Investigates the causes of non-conforming SOAP & REST APIs and provides users recommendations to solve the initial inquiry or liaise with internal teams to find a recommendation whenever possible. Job Requirements 2 years to 4 years hands on experience is must Core Skills Desire to work in a strategic problem-solving and customer support role. Excellent communication skills (written and verbal) Proficient fluency in written and spoken English is required. Ability to absorb knowledge easily over a short period of time. Attention to detail and ability to multi-task. Ability to work in a team environment. Technical Skills Knowledge of technical languages as XML, SOAP, REST or HTML is a plus. Experience in writing clear, concise, and comprehensive technical documents and user guides is a plus. Ideal candidate background Experience in Programming, Computer Science, Engineering, or a related subject. Knowledge of web development/online programming languages. Domain knowledge in travel distribution/agency operations would be advantageous but not essential. This position requires availability to work on weekends and holidays. . .

Leading BPO in BANGALORE Hiring for Sr Planning Analyst//Capacity Planning Experience 4+ Years in WFM CTC UPTO 8LPA based on Last CTC Shifts 24*7 Looking for Candidates with Lesser notice or immediate Joiners Role and Key Responsibilities: Create Capacity Plans for Enterprise and co-create with partners for their sites Prepare, monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Continuously monitor the performance against the plans and refine and redefine assumptions as and when required Modeling FTE requirement for long and Short-term including capacity recommendations to close gaps and optimize resources Conduct Stakeholder review meetings with the Stakeholders for Sign-off of Short-Term Capacity Plan Maintain Historical Data and trends Review DOW and Intraday Patterns AHT profiling Assumption Management Own HC reconciliation with partner WFM teams Key Skills and knowledge: Overall experience of 4-6 years and at least 2-3 years in a planning role. Experience in managing a multi-site and multi-vendor environment Strong process and mathematical orientation Experience of data modelling, simulations and scenario planning Experience of stakeholder management and aptitude of planning risk identifications Analytical and good understanding of Contact Centre metrics Strong business acumen Good communicator and a collaborator Strong Communicator and decision maker Hands on Experience on Anaplan will be an added advantage. Strong attention to detail and sense of professionalism and ability to develop relationships Qualification: Graduate Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Minimum Qualifications: A minimum of 2 years operations experience. Preferred Qualifications. Bachelor s degree in a related field. Duties and tasks are standard with some variation. Perform own role largely independently within defined policies and procedures. Strong communication, interpersonal, teamwork, and organizational skills. Proficiency with Microsoft Office suite (Outlook, Word, Excel, and Power Point). Ability to work across different time zones and regions. Ability to effectively organize and prioritize work. Able to multi-task, manage projects, and handle daily operational tasks simultaneously. Demonstrates accuracy, attention to detail, and strong analytical skills. Depending on the job there may be additional minimum requirements and/or preferred qualifications. Career Level - IC2 Partner with management and other key stakeholder to process confidential data transactions and time sensitive actions. Manage Human Resources support requests, while meeting specific service level agreements. Coordinate with various teams to prioritize and solve Human Resources queries utilizing multiple platforms, such as inquiry system and phones. May also act as process owner for assigned processes. Responsible for maintaining functional process documentation including work instructions and knowledge articles. Educate and train partners and individuals on Human Resources tools, processes, and policies. Create reports and conduct research to identify system discrepancies and perform correction(s).Regularly review and analyze performance metrics (quality, turnaround time, and volume), creating and driving corrective actions as necessary. Utilize basic continuous improvement methods to recommend process and customer experience improvements. Participate in testing of new systems or tools and/or enhancements of existing systems. Support multiple functional areas. May also be a subject matter expert in one or more functional areas. Prepare and present findings and recommendations to team and management. May participate in projects. Use quality management system to actively manage quality and compliance to business standards. Perform additional related tasks and duties as needed

At Amazon.com, we strive to be Earth s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. The Selling Partner Support (SPS) organization in Amazon provides world-class support to our global Selling Partners, and is looking for a SPS T4 Associate in our program. The T4 Associate is accountable for providing support on tickets governed by internal service level agreements. The T4 Associate is responsible for creating a high-performance culture that demonstrate levels of ownership, accountability and selling partner advocacy that enable the vision of a remarkable Selling Partner/SPS/T4 on boarded groups experience. By serving as the first resolution point for SPS Associates supporting Trouble Tickets from Sellers, Brands and Vendors. This includes, but is not limited to: The SPS T4 Associate demonstrates end to end ownership of every ticket raised coupled with proactive problem solving and provides exceptional support. Demonstrates effective, clear and professional written and oral communication. Provides prompt and efficient service including the appropriate escalation of the issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. - 1+ years of customer service experience - 1+ years of driving process improvements experience - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience within a customer service environment - Desire to expand skills into new areas.

The Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education, driven to learn and teach using modern learning methods in a fast-paced and customer-centric environment. Oracle University is a global team that empowers customers, partners, and employees by providing training across all Oracle Cloud services, including SaaS and OCI. Training is delivered via digital subscriptions on an advanced learning platform featuring knowledge checks, skill paths, gamification, and learner analytics. The team also delivers live, instructor-led sessions and hands-on labs to enhance cloud learning experiences. Passion for training and sharing knowledge! 8+ years of hands-on experience working with Oracle Fusion Sales and B2B Service Cloud Applications. Understanding of Oracle CX Cloud architecture and integration with other Fusion Cloud modules (e.g., ERP, HCM) Experience with data migration, user security setup, sandbox testing, and extensibility frameworks. Familiarity with REST APIs and Application Composer in Sales and B2B Service Cloud. Strong communication skills and experience delivering virtual or in-person training. Strong technical knowledge in customizing Fusion application with custom objects, Redwood, BI Dashboards, Groovy Scripting, Visual Builder and DCS. Practical consulting and field experience with the following Oracle Fusion Sales Service modules: Sales Modules - Lead Management - Opportunity Management - Product Catalog - Sales Forecasting - Territory Management - Partner Relationship Management (PRM) - Sales Analytics - Digital Sales and Sales Assistant (Mobile AI Features) B2B Service Modules - Service Request Management - Knowledge Management - Digital Customer Service - Service Level Agreements (SLAs) - B2B Service Analytics and Dashboards As the Oracle Fusion Cloud Customer Experience (Cx) Lead you will join a team of SMEs charged with supporting Oracle University s Cloud training content. You will participate in the recording, delivery, and sale of Oracle University (OU) training assets including but not limited to the Cloud Navigator, Cloud Learning Subscriptions, Live Training Sessions, Certification, and content. The Oracle Cloud Cx Applications Lead is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. Oracle University is a PL business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS, PaaS and IaaS Implementations. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.

Facilities Executive Work Dynamics What this job involves: Prioritizing the facilities needs Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process. You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients. In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property s budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like youTo apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a teamAre you capable of effectively rolling out improvement plansDo you possess superior communications and reporting skillsIf these soft skills are your areas of expertise, then we are more than thrilled to have you aboard. At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Location: On-site -Pune, MH Scheduled Weekly Hours: 48

Lead the design, implementation, and management of HR technology systems, including HRIS Work closely with HR and business leaders to understand their needs and translate them into system requirements Ensure the integrity and accuracy of HR data through robust data management and analytics processes Develop and implement data integrations and process integrations to streamline HR operations and improve efficiency Provide data-driven insights to support decision-making and strategic planning Demonstrate strong business and commercial acumen, and use this to guide the development of HR technology solutions Foster a culture of entrepreneurship and innovation within the HR technology team Develop a global mindset and ensure that HR technology solutions are scalable and adaptable to different regions and cultures Promote people excellence and collaboration within the HR technology team and across the wider HR function Manage relationships with HR technology vendors and partners, and lead the negotiation of contracts and service level agreements Lead change management initiatives related to HR technology, and ensure that changes are communicated effectively and adopted smoothly. HRIS,Business Process Knowledge,Business Partnering,Vendor Management The purpose of this job is to develop new applications for business ensure susutainability of existing functionality operations to support business operations As a Manager in HR Technology, you will be responsible for leading the design, implementation, and management of HR technology systems and processes. You will work closely with HR and business leaders to understand their needs and translate them into system requirements. You will also be responsible for ensuring the integrity and accuracy of HR data, and for providing data-driven insights to support decision-making.

Are you passionate about helping Enterprise Business to do betterIf so, we want to talk to you! If you are looking to take the next step in your career by offering great effective, efficient, and commercially viable solutions to your enterprise clients, then one of our Technology Cloud sales roles could be your springboard to success. We ve got exciting new opportunities opening up working with Oracle s Cloud sales teams. So if you are passionate, customer centric, happy to engage with lots of customer in weekly basis using face to face and digital channels, have an innovative and entrepreneur spirit and like to have fun whilst you work, then this could be the perfect opportunity for you. Having a sense of humor in what can be a pressure in sales environment helps, and the rewards for your contribution include a compensation and benefits package and a continuous training program in a structured environment that is world class. Join us and become the trusted advisor of your clients. Join us and become a Cloud digital sales business expert in the #1 Data company. We are seeking motivated sales people who will sell and deliver the latest industry insights into how Oracle Cloud Infrastructure (OCI) both in IaaS and PaaS environment for public and private cloud portfolio. You will help your customers, who have business pains from their growing data volumes and aggressive service-level expectations, to achieve quantifiable business outcomes and have an exceptional customer experience. Happy customers will be keen to have more (we call it expansions) and delighted to renew their contracts. Required Skills Strong believer on Cloud model and customer success centric. Creative with strong problem-solving skills and an ability to succeed in a value oriented - fast-paced environment. More than 7 years of direct sales or pre-sales/technical background in cloud - handling Singapore customers Always open to learn and constantly looking for self-development. Experience in software sales, including Cloud Service experience would be an advantage. Proven track record in a sales-driven organization, selling technology-related products and services and achieving quota Experience selling public and private cloud, business analytics, Data solutions, AI and Gen AI would be an advantage Solid written, verbal, and presentation skills Proven ability to work well as part of an extended sales team Knowledge of Oracle Cloud Infrastructure products and Exadata Cloud at Customer is preferred but not essential Fluency in English Team player and self-motivated Responsibilities Interact and build relationships with Customer C level executives to drive business outcomes as Trusted Advisor and Strategic Partners to the company Ability to farm opportunities with business and IT which is aligned to the pain points they are experiencing as well as future strategic objectives. Ability to become a thought leader in key areas of interest to our customers like Gen AI etc etc Deliver high level of activities on weekly basis to create and mature qualified pipeline opportunities. Achieve assigned quote for new cloud sales and consumption growth expectations. Win opportunities on monthly basis and quarterly basis Maintain accurate records of customer interactions, pipeline status and forecasted opportunities in our Customer Connect system. Develop proactive relationships and collaborate with extended Tech Cloud teams (Marketing, Business development, Presales, Consultants, Customer success team, etc ) Develop and execute a sales plan that provides complete territory and sector specific coverage Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories Lead successful go-to-market campaigns by working closely with internal marketing specialists Contribute and lead in account planning, customer/market analysis, and strategy sessions. Contribute individually and as a team member, providing direction and mentoring to others.