1656 Service Level Jobs - Page 3

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon s Physical Stores team is transformi...

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Managed Services Associate - Oracle Cloud Compensation and Benefits Sr. Associate will contribute to the delivery of managed services for Oracle Cloud clients, addressing client concerns while ensuring exceptional service quality. The ideal candidate should have a solid expertise in Benefits and Compensati...

About the Role As a Senior Manager of the Client Account Data Team based in India, you ll play a key role in ensuring the accurate and effective management of client account data across ANZ Markets Systems (CSS, Murex, Core Static, etc). Accurate account data is critical for ensuring a good client experience through the trade lifecycle (booking, settlement and Confirmation). Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours. Role Type: Permanent Role Location: Bengaluru Work Hours: Role requires working on a rotational basis, including ...

Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Degree in Business / Accounting / Finance / Economics or any related course 3+ years experience in Financial Services, preferably Investor Relations, Back office and/or Client Service related 1+ years of experience supervising staff Financial/trading/banking experience or knowledge of Hedge/Mutual Funds an advantage knowledge of compliance and regulatory issues and anti-money laundering policies Proficient in Micros...

Role: Team Lead Fintech Inbound Process | Customer Support Location: Navi Mumbai Position: Team Lead Walk-in Interviews Key Requirements: Minimum 5 years of experience in Customer Support (Inbound Process) At least 1.5 years of experience as Team Lead (on papers) Graduate (mandatory) Comfortable with rotational shifts 6 days working with 1 day rotational off Immediate joiners preferred CTC: Up to 6 LPA Why Join Us? Strong career growth in Fintech domain Leadership role with good learning opportunities Dynamic and professional work environment For further details and registration, please contact: Chanchal 9251688424

Service Desk Agent - A&O IT Group This website uses cookies to ensure you get the best experience. A&O IT Group and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will a...

Career Category Quality Job Description Associate QC QC Systems Templating Role Name: Associate QC Department Name: Quality Control Role GCF: 3 ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: Let s change the world. Amgen is hiring for a n Associate to support the Elec...

Job Title: Specialist - Software Engineering (Pega) Location : PAN India Job Summary: We are seeking a seasoned Specialist for Software Engineering with expertise in Pega development. T he ideal candidate will have 5-7 years of experience in the field , with a particular focus on Pega applications. The candidate should have a Pega relevant certification and should be familiar with the latest Pega features. Key Responsibilities: 1. Develop Pega applications following Pega guardrails, infinity guidelines, and recommended design patterns. 2. Leverage knowledge of data storage and database queries through Pega. 3. Handle integration and work with REST and SOAP APIs. 4. Utilize hands-on experienc...

Responsibility To identify all required data sets given information requirements as specified in contract Ensure data collection capability in relevant systems and business processes Determine queries to create reports as required Create formulae where necessary in order to analyze data Design reports to integrate data and provide as single report Provide regular reports on customer and operational data with particular attention on progress against agreed targets and service level agreements Ensure that all relevant data is gathered, is recorded correctly and stored in such a way that analysis can be done in the simplest and most time efficient manner Produce weekly queries/briefs to request...

Essential Functions: • Design, build, deploy and configure WFO platforms in multiple environments including global data centers, private hosted cloud and on premise locations • Consultative ability to extract business requirements from clients • Possess a strong command of WFO technologies, server components, desktop applications and telephony integrations. • Strong documentation skills • Develop and review best practice implementation processes • Self-directed and able to work independently to meet deadlines • Participate in on-call rotation Additional Specific Duties and Responsibilities • Communicate status of implementation projects to WFO Project Manager, Client Managers, management, an...

POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIE: Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure proper grooming during the office hours Receive, inform, guide visitors including co-ordination with employees Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensur...

Role The role is for Transfer Agency ( TA ) business with specific responsibility to support Business as Usual ( BAU ) in Pune, India. This department is responsible for several TA functions, including, but not limited to, Dealing, Registration, Settlement, Reconciliations, Distributions, management accounting and client reporting. This role is to support BAU activities in the TA department in order to ensure that not only client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory and management company requirements are effectively delivered. JOB TITLE Senior Analyst REPORTNG MANAGER Team Leader Principal Responsibilities To support and deliver BA...

Position: Shift Engineer/ Site Engineer, City name Business: Property and Asset Management, City name What this job involves You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to: Manage and maintain electromechanical / utilities services at the site with the help of technician team. Prepare and implement planned preventive maintenance (PPM). Conduct inspections at site regularly to check fo...

Location: Hyderabad Designation: Assistant Manager Entity: Deloitte LLP Key Responsibilities may include: Solution Design and Architecture Support development of RFP response, end-to-end solution approach, storyboards, Total Cost of Ownership (TCO) analysis, and review pricing model inputs/deal shaping. Contribute to the creation of differentiated deal structures and commercial models, embedding multitower synergies during solutioning. Contribute to development of estimation frameworks and pricing model frameworks. When needed, help provide feedback on key contracting terms and Service Level Agreements (SLAs) under the guidance of senior architects. Client Interaction and Collaboration Help ...

Building effective relationships with multiple sales and finance counterparts is critical to success and therefore requires the Analyst to link with key contacts within the HBS trade admin teams, customer teams and sales finance teams to ensure strong customer based execution of tactical programs. Reviewing Sales Planner/Prosper planning models and transmitting changes/adjustments to SAP Ensuring contracts properly reflect the event information in SAP and performing official contract verification step in SAP Manage expectations through verbal and written interactions with customer teams Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA) Work ...

Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades and cash Evaluate cash flows, financing and risk associated with a broad range of investment products including derivatives, debt and private equity Analyze, investigate and resolve issues; prepare reports for assessment and sign off on portfolio and cash risk Apply critical thought to existing tools, controls and processes; make recommendations and test solutions Support the conversion of any new clients and existing migrations Maintain positive and professional relationships with all stakeholders Review and coach junior staff; assist in the resolution of day-to-day i...

Professionally and accurately provide support to our merchant customers via inbound and outbound calls, emails, and/or, web-chat communication methods. Educate callers of the importance of achieving and maintaining PCI-DSS Compliance and provide the appropriate level of assistance for each step of the process. Identify opportunities to promote Sysnet products and services and action appropriately. Provide excellent customer support and strive to achieve first call resolution by thoroughly and efficiently gathering the necessary information to fulfil the purpose of the call / chat / e-mail . Recognize and appropriately manage assertive or complicated calls by responding in a calm, clear, resp...

As a Observability Engineer under Site Reliability Engineering Team, you will be a crucial part of the team responsible for the availability, performance, and scalability of our cloud platform. You will blend software engineering and systems administration expertise to build and run large-scale, distributed, fault-tolerant systems. Your mission is to ensure our services are reliable and efficient through automation, robust monitoring, and proactive incident response. You will work closely with development teams to build resilient and scalable applications on our Google Cloud Platform (GCP) and Kubernetes-based infrastructure. Having a Strong troubleshooting skills and a methodical approach t...

Collateral Servicing Specialist Operations Analyst, a pivotal role within our Collateral group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Collateral Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Collateral Servicing Specialist Operations Analyst within the Collateral group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agree...

Loan Servicing Specialist Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will invo...

There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Consumer & Community Banking, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end...

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, ...

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability. As a Lead Site Reliability Engineer at JPMorgan Chase within the Consumer & Community Banking, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. Job responsibilities Demon...

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, ...

The Credit Support Analyst - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Analyst, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Credit Support Analyst - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including...