1182 Service Level Jobs - Page 27

Data Management and Quantitative Analysis - M2Leads a moderate-sized staff of individual contributors who compile, synthesize and report on the Banks or market data sources. Oversees the management and mining of databases, data feeds, etc. as well as the extraction, cleansing, preparation and hand-off to external or internal clients.Manages day-to-day data management activities ensuring quality and accuracy of all work produced and delivered. Provides input into possible process changes to increase efficiencies and improve processes.Oversees the implementation of new data related technology enhancements / implementations. Ensures staff compliance with the Banks standards and best practices. Facilitates the analysis of client and business needs and manages related documentation. Guides the teams production of management reporting and analyses. Ensures the quality of day-to-day services provided is in line with service level agreements in place for each client. Ensures business requirements are executed as expected.Establishes operating procedures for the unit and ensures that the procedures align with the goals and objectives for the area.Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Manages a moderate-sized team of staff. Responsible for the supervision of team members and coordination of resources. Bachelors degree or the equivalent combination of education and experience is required.3-5 years of total work experience with at least 0-1 years in management preferred. Experience in financial services preferred..

Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Main Responsibilities: Provide client service for Credit Managers including: Have primary responsibility for the management of a number of loan funds and serve as the key day-to day contact for fund managers and other related parties. Responsible for servicing the overall client relationship ensuring delivery of our contract obligation Develop a relationship with a given set of Clients to ensure their needs are being addressed and liaising with all relevant internal teams to ensure that targets are met and the Clients receive a high level of service Day to day oversight of the assigned portfolios to ensure high levels of service is delivered across all tasks. Identify and resolve issues on complex situations and ensure they are brought to a successful resolution Work closely with teams on audit , client and internal requests Daily Transaction management - Cash and trade daily ( loans, bonds & other instruments). Report review and preparation on Portfolios performance Monitoring of Service Level Agreements Creation of KPI reports Lead and participate in Client Meetings and ensure minutes and follow up items are closed out Support junior members of the team on client and deal specific requirements Work closely with senior managers to identify and streamline operations by reviewing procedures and supporting/providing suggestions for process improvements to ensure greater efficiencies and client service delivery New launch support and coordination Be involved in the onboarding of new clients once passed off from sales to ensure all deliverables are agreed and coordinate with the wider team on launch date and operating model. Support Head of Operations: Providing KPIs Support in Business development People management: Manage teams locally and in various jurisdictions to ensure timely & accurate deliverables. Roll out training and development plans to direct reports. Qualifications, Skills and Experience: Degree in Accounting/Finance, or a relevant qualification Candidate should have 10+ years experience working in loan administration operations Extensive knowledge of CLOs/CDOs/Credit Funds Understanding or knowledge of various security types - Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc. Understanding of trade lifecycle Knowledge and experience with settlements including DTCC & Euroclear Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite) preferred

Senior Service Delivery Engineer Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. Join us to do the best work of your career and make a profound social impact as a Senior Service Delivery Engineer on our Service Delivery Team in Gurgaon . What you ll achieve As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects. You will: Coordinate the activities of technical solution team members to meet contract obligations, ensuring that full life cycle delivery costs are within the service level agreement. Proactively identify potential issues and drive resolution to avoid customer impact; facilitating continuous improvement. Build and sustain effective communications with all partners and cross-functional teams, maximising the customer experience and relationships Develop strategic account growth plan along with sales and Global Services SMEs, identifying and pursuing potential sales opportunities Maintain awareness of all service matters and manage customer during high priority escalations. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Strong hands-on experience with Dell EMC VMAX and PowerMax , Isilon storage arrays. Deep expertise in Dell EMC Networker and other DPS components like Data Domain, etc. Good understanding of SAN/NAS technologies. Familiarity with Brocade SAN Switches, zoning, and troubleshooting. Experience with backup policies, retention, replication, and recovery. Desirable Requirements Bachelors Degree Experience in large enterprise environments handling critical production workloads.

Collateral Servicing Specialist - Operations Analyst, a pivotal role within our Collateral group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Collateral Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Collateral Servicing Specialist - Team Member within the Collateral group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including reviewing collateral documents, researching client exposure, and processing the release within the state timeframes and state regulations. This position offers a unique opportunity to enhance your skills in monitoring and servicing collateral and to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage the review of collateral documents, research client exposure, and process releases efficiently. Liaise with bank departments and external contacts, including Borrowers and Trustees. Complete all collateral processing within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills, and Capabilities Hold a Bachelor s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred Qualifications, Skills, and Capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

The New Client Onboarding team, oversee operations related to Fund Events, including Reconciliations, Processing, and Validating Transactions Join our dynamic New Client Onboarding team as a Vice President, where youll oversee fund event operations and ensure transaction accuracy. Your expertise will drive process automation and resolve inquiries, making you a key contact for escalations. Lead with excellence to deliver seamless onboarding experiences and uphold high service standards. Job Summary As a Vice President in the New Client Onboarding team, you will oversee operations related to Fund Events, including Reconciliations, Processing, and Validating Transactions. You will resolve inquiries, manage accounting transitions, drive process automation, and serve as a contact for escalations. Your role involves ensuring seamless onboarding and maintaining high standards of service delivery. Job responsibilities Manage complex projects and understand FA comprehensively. Engage directly with clients and collaborate with onshore partners. Adapt to ambiguity and maintain flexible work hours. Lead initiatives in people management. Oversee management of stakeholders. Ensure adherence to compliance standards. Manage Service Level Agreements effectively. Coordinate workforce management strategies. Facilitate onboarding of new clients, including tax and accounting transitions. Execute transitions and restructures of client records. Support processing and resolution of transition queries. Required qualifications, capabilities, and Skills Graduate/Postgraduate with 14 years experience in Financial Sector. Solve problems effectively. Be solution-oriented. Pay meticulous attention to detail. Work in a deadline-driven environment. Focus on client needs. Be control-oriented. Preferred Qualifications, Capabilities, and Skills Use MS Office proficiently. Influence and engage key stakeholders. Lead teams and work across regions. Have at least 12 months tenure in current job and process. Knowledge of Mutual and Pension Funds, Fund Accounting, GAAP accounting. Understand Fund Accounting components and Securities industry. Management experience is preferred.

Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers. bms. com/working-with-us . Key Responsibilities Design, implement, and manage data integration solutions using SAP Cloud Integration for Data Services (CI-DS) Collaborate with IT and business stakeholders in reviewing business requirements for new capabilities, enhancements, system upgrade or new deployment. Assist in the implementation and configuration of basic IBP functionalities. Deliver the IT solutions following best practices and aligning People, Process, Technology & Data. Engage with IT, Supply Chain and Business Insights & Analytics (BI&A) colleagues for Develop, configure, and maintain integration flows between SAP systems and external applications Actively participate in various meetings with internal and external stakeholders in driving timely closure of project and support activities. Ensure timely resolution of outstanding tickets (bug-fixes, enhancements) as per the SLA guidelines & data accuracy, integrity, and consistency across systems. Monitor and provide system support ensuring system operates under the service level agreement around availability, performance, accuracy & reliability. Perform unit and integration tests and assist with user acceptance testing and creation of configuration and technical specification documents. Provide system training on new capabilities to the business stakeholders. Qualifications and Experience 2-4 years of experience working with SAP CI-DS as a developer, focusing on data integration and transformation projects. Basic understanding of demand, supply and S&OP business processes. Experience with developing, implementing or supporting supply chain planning solutions (esp. SAP-IBP) Bachelor s Degree in technical engineering, science field or related discipline is required. Familiarity with SAP ECC, S/4HANA, or other SAP solutions is a plus. Exposure to data integration technologies (such as HCI, CPI) with SAP-ERP and other non-SAP systems. Agile and critical thinker with a passion for innovation and learning new skills. Excellent verbal, written and interpersonal communication skills; ability to strategically collaborate and influence in the defined area of scope. Ability to easily navigate through multiple tasks and initiatives. Good planning, problem solving, analytical, time management and organizational skills Ability to work independently and collaboratively in a team environment. SAP certification in CI-DS or IBP is an advantage. If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms. com . Visit careers. bms. com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers. bms. com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

The HRO PEO Benefits team works on works on providing support to client s requests in various benefits related queries. The group works on more than 100 tasks which are divided into groups. While some involve client contact through phones or chat, almost all of them involve client contact via email. These requests are from our clients or our clients employees (Work Site Employees) who reach out to ADP for assistance and resolution Leads the daily activities of the HRO PEO Benefits team to ensure operations are run as per the agreed SLAs. Monitors various standards including internal quality service scores, project completion times, rework percent, productivity targets and service level agreements are achieved. Learn the specific tasks of the process in detail to be able to effectively lead the group Spend extensive time on floor conducting side-by-side coaching sessions to help associates drive better quality for clients Responsible for taking a lead in escalations and get on calls with clients whenever required. Provides guidance and support to the team members to resolve queries/issues by utilizing extensive product knowledge and troubleshooting experience. Supervise daily operations and ensure daily, weekly and monthly tasks are completed as scheduled. Develop internal team members for Goals of the Process & Self Development. Supervise team and provides direction, feedback and assistance whenever needed. Develop and drive to completion plans for special projects, Issues Logs and ongoing requirements & manage the execution, Build strong partnerships with the US partners to ensure transparent, clear and regular communication and deliver results as expected. Should have people leadership experience Excellent communication and interpersonal skills. Strong analytical skills with ability to use data to drive efficiencies. Good Microsoft Skills such as Outlook, Excel, Powerpoint, Vision, etc. Should be a strong team player Should not have been on any kind of improvement plan. Should be open to work in the US shift Attention to detail when working with large volumes of data Flexible to work in a US shift as clients work in the US time zone A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Weve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Grade K - Office/ CoreResponsible for providing proactive assistance to the Customer Service team with a variety of administrative activities to help support operationally excellent customer service for internal and external business partners. The K level for this position is based on complexity of accountabilities including breadth and/or depth of knowledge and skills required. Entity: Finance Business Support Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the worlds ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better - and how you can play your part in our world-class team? Join our Finance Team and advance your career as a Customer Service Representative Job Purpose At bp, we re reimagining energy for people and our planet. We have a bold ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Crafting a more efficient business that makes the best use of its resources is a critical part of getting there. And that s what our new global business services (GBS) centre in Pune, India is here to do - put digital at the heart of our business and accelerate the transformation of bp s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive ground breaking digital solutions and agile ways of working. The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer happiness. Customer Facing CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually lead customer expectations through various contact channels. CSRs are the first point of contact for BP telephone based enquiries. Key Accountabilities Implement day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values. Leverage understanding of specific processes / systems and act as the first and second point of contact for any verbal or written form of enquiries from external customers and consumers and internal customers from the BP Business and third parties. These customers will include retail fuelling sites, branded and unbranded customers, commercial and strategic accounts and terminals. Provide customer service via the internet, phone, fax and email to support activities including: Account set-up, allocation and delivery issues. Order processing and order fulfilment. Sales order tracking. Supervise supply outages and react accordingly for incoming and existing orders. Retail marketing programme information, policy and product fulfilment. Retail site experience complaints, fuel quality claims, site locator etc. Complaint resolution, identification and management of complaint root causes. Log, assign and track progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems. Support GBS activities through immediate triage, partner concern (high risk customer issues - financial, legal, reputation), resolution or logging and forwarding of customer inquiries / issues. Education, Experience Graduation or equivalent Up to 3 years previous experience customer service skills in a telephone environment and or customer services environment preferred. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Job Description: Who We Are Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary Reports to Manager, Buying Operations. Works closely with Merchandising Planning, Buying teams in North America and other teams as necessary. Key Qualifications Strong written and oral communication skills Sense of urgency, flexibility, and ability to multi-task are desired traits Detail oriented with good organizational and clerical skills Able to work independently with little supervision The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast- paced. He/she will possess average communication and interpersonal skills in order to engage with stakeholders across the business and provide critical input to business teams This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Role Description Process purchase orders (POs) accurately and timely using relevant tools. Coordinate with vendors and suppliers to confirm order details, delivery schedules, and resolve discrepancies. Prioritize orders based on urgency, business needs, and service level agreements (SLAs). Maintain internal trackers and databases to monitor order statuses, delivery schedules, and costs. Support the onboarding of new vendors by collecting required documents and setting up records. Assist in generating reports on buying activity, order accuracy, and vendor compliance. Ensure adherence to SLAs and flag any delays or exceptions to relevant stakeholders. Work with Buying Offices, Planners and Vendors Creation and documentation of best practices Liaison between US Buying offices, vendors and Leadership team Maintain workflow dashboard and reporting of business metrics Other specific tasks and special projects assigned. Provide regular reports on order status, vendor performance, and operational metrics. Your Life and Career at Saks Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Company: Marsh Description: Marsh is seeking candidates for the following position based in Mumbai office: Senior Analyst - Insurance Operations What can you expect? An opportunity to understand services which are integral part of Insurance broking lifecycle A place to enhance your knowledge on work which is recently transitioned or to be transitioned In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business Our team is new but growing at fast pace and most of our colleagues have an average experience of 4 years. We are one big family who takes pride in exceeding end customer expectations with focus on insurance and business knowledge. We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey. What is in it for you? Solid platform to demonstrate your leadership skills Build strong network across our organization Enhance your skills via various development programs offered in-house All benefits as per the location HR policy will be applicable We will count on you to: Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times Maintains performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves What you need to have: Minimum graduation required Having Insurance background will be an added advantage Good communication skills Willingness to learn and adapt to changes Basic knowledge of MS Office Ready to work in 6:30PM -3:30AM Shift What makes you stand out? Communication Analytical ability Planning and Organizing Prioritization with Client Focus Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Position: Vendor Governance Location: NCR[Gurugram/Noida] Key Responsibilities: Monitor day-to-day vendor performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Read and interpret vendor contracts to extract critical terms including SLA obligations, penalty clauses, renewal triggers, and scope boundaries. Ensure contractual terms and obligations are being met by vendors consistently. Track and manage vendor non-compliances; initiate and support enforcement actions such as invoking penalties or escalations in alignment with contract terms. Maintain detailed contract and performance compliance trackers; highlight deviations and follow up for closure. Coordinate with internal stakeholders ( Service line owners, Finance, Sourcing ) for alignment on contractual terms, changes, or disputes. Support in execution and renewal of contracts, including preparation of contract change notes or addendums. Participate in periodic vendor performance reviews and governance forums; ensure data-driven insights and contract-backed feedback. Maintain accurate documentation and records of vendor obligations, penalty records, and performance assessments. Key Skills & Experience: 3 5 years of experience in vendor governance, contract operations, or vendor performance management, preferably in IT domain. Strong ability to analyse and interpret contract documents , with a clear understanding of SLA structures, penalty triggers, and compliance requirements. Working knowledge of procurement processes, contract lifecycle management (CLM) tools, or platforms like ServiceNow, SAP Proficiency in MS Excel and PowerPoint for reporting and dashboards. Strong communication, attention to detail, and stakeholder management skills.

ABOUT UI: Unilever International is Unilever s fastest growing and entrepreneurial business with Euro 1. 4 billion in turnover. UI s purpose is to serve the underserved - markets, consumers, channels, brands, working in close partnership with Unilever s Business Units (BU) and Business Groups (BG). As Unilever s growth engine, we establish global white space businesses in key channels such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands. We have our Global Hub in Singapore which leads strategy, marketing thinking, seeding plans, and alignment with the global categories and supply chain with 9 regional hubs across the globe. JOB TITLE: Asst Manager - Customer service for SDL group & Rest of South Asia LOCATION: Mumbai, India JOB PURPOSE This role will manage customer service/relationship for SDL group, the largest customer for Unilever International in addition to managing E2E Supply Chain for UI Markets of Bangladesh and Srilanka Customer Service Manage complete Order to delivery cycle for SDL business Lead supply chain customer service operations with a focus on increasing customer satisfaction and strengthen collaboration with customer supply chain team. Manage order service levels KPIs Track secondary sales and market inventory closely with BDMs and Distributors Highlight/ Red flag to SU on Supply plan gaps, shipping document delays which can impact order/delivery service level KPI s. Accountable for resolving issues like Supply delays, document errors and shortage/damage claims. MIS Reporting on monthly and quarterly view of Open orders, Supply plan, Sales, Ambition and Supply Chain Service rate Oversee that there is no error in shipping documents, as per agreed CSI (Customer Shipping Information) Liaise with Sales, Marketing, CD Ops to drive monthly Demand review and weekly DSR meeting with focus on improving SR, FA and FB Coordinate with UI Logistics & Global Freight procurement team for New Lanes creation. Resolve any issues with the shipping lines while shipment clearance at the port, ensuring No Demurrage and Detention E2E Supply Chain for ROSA (Rest of South Asia) Monitor plan compliance of the manufacturing facilities and work collaboratively with the factory to ensure 100% compliance levels. Responsible to deliver Service rate target for ROSA cluster along with supply chain team. Monitoring of Import Shipments and ensure on time delivery of documents to customers. Ensure the Supply Plan compilation to Customer on a weekly basis Responsible for monthly DSR analysis, which includes factory capacity planning. Business partner finance/procurement to drive Transfer Price optimization by driving right forecast, information across ROSA KEY REQUIREMENTS: MBA /Engineering Graduate with 7-9 years of experience in Supply Chain Operations Person should be business focussed and enable sales growth. Excellent written and oral communication skill. Proficiency to communicate effectively across various cultural backgrounds & functional areas. Strong cross-functional & Stakeholder management Excellent in MS Excel, Power bi, Word & Power point

This is your chance to change the path of your career and guide multiple teams to success at one of the worlds leading financial institutions. As a Manager of Software Engineering at JPMorgan Chase within the Asset & Wealth Mgmt, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team s work adheres to compliance standards, business requirements, and tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the team s work in accordance with compliance standards, service level agreements, and business requirements Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation Required qualifications, capabilities, and skills 10 Years of Experience Knowledge of Financial Products, Asset Classes etc. Experience leading technology projects Experience managing technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Investment Banking Experience Experience working at code level

Role & responsibilities MIS with WFM Executive with BPO experience mandatory Preferred candidate profile

The Technical Support Engineer role offers an outstanding opportunity to assist Adobes world-class Commerce Cloud customer base. You will address technical application and infrastructure issues, ensuring our customers are set for success. Take ownership of high-priority customer issues while collaborating with Adobe Support and Engineering teams. Thoroughly solve and document customer cases for effective problem and preventative case management. Our mission is to build memorable customer experiences, making them outstandingly successful with our products! What you'll do Be the first point of contact for customer concerns related to technical issues with the Magento E-commerce application. Advocate for customers and represent their needs with internal product and engineering teams. Provide timely responses and resolution to technical, product, and cloud infrastructure inquiries. Ensure resolution within established Service Level Agreement guidelines. Troubleshoot and qualify cases before advancing to engineering. Answer questions regarding product functionality and usage. Manage high-priority technical incidents and critical outages. Contribute to product content creation, including KB articles, whitepapers, and forum participation. Conduct knowledge transfer sessions to reduce critical issues within Adobe. What you need to succeed At least 2+ years of working experience with Magento or Commerce Cloud. 5 years of experience in an enterprise software or cloud support environment. Excellent oral and written communication skills in English. Strong knowledge of Linux command line. Familiarity with Apache, NGINX, Redis, DNS, CDN, and SSL. Deep expertise in MySQL and database queries. Familiarity with programming/scripting languages such as Node.js, Perl, Java, and Python. Understanding of modern web technologies and their relationships. Experience in solving web application and performance issues. Ability to analyze issues via logs and other sources for in-depth reviews. Strong organizational and time management skills. Proficiency in technical problem-solving methodologies. Ability to adapt and thrive in a dynamic environment. Displaying empathy and transparency when customers advance their concerns, showcasing high patience and skill. Willingness to work different shifts, including North America hours, and be available for on-call rotation, off-hours, holidays, and weekends. Understand the business impact of issues, report call generators, severe issues, trends, feature requests, and common questions.

The role of a Technical Product Manager (TPM) in Foundations Engineering is to bridge the gap between engineering teams and stakeholders by defining, prioritizing, and delivering technology-driven services and products that meet internal customer/stakeholder needs and support company goals. For the position of a S r Technical PM Specialist this includes the following responsibilities: Responsible for the translation of customer internal stakeholder requirements into technical requirements including definition and validation of acceptance criteria of engineering deliverables realizing the same Responsibility and oversight for one or multiple services and/or engineering teams and pods used within the engineering organization to extract data, further process data, and merge validate data from various sources into a digital map. Partners and collaborate with engineering leadership team to build and maintain a technology roadmap at a service or component level up to an integrated higher-level roadmap with a short-to-long-term perspective for the larger engineering organization. Serves as a single source of contact for the requirement intake process for the engineering organization at product/service level, resulting in an approved engineering execution plan. Oversee intake, investigation and support of internal/external customer software issue/bug reports within the broader engineering organization. Solves complex problems; takes initiative and a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information. Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information. Identify and document risks to product deliverable and own risk mitigation plan Identify, manage and foster dependencies to the work of other internal and external teams to ensure end to end delivery of project/ deliverable Who are you Qualifications required for this role: Typically requires a minimum of 4+ years of related experience in a software development role with a minimum of a Bachelor s degree; or equivalent work experience. Ability to lead projects or project steps within a broader project; acts as a resource for colleagues with less experience. Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines. Ability to work independently with minimal guidance. Has the capability to understand customer stakeholder requirements and transform them into engineering and system requirements. Business expertise: Has knowledge of current state-of-the-art tools and techniques used to plan and organize engineering software development such as Jira, Confluence, Agile Methodology and others. Has good knowledge in the disciplines of Project Management and Program. Management and related tools and techniques. Has very good communication and analytical skills and can quickly understand complex scenarios. Python programming expertise is a plus. The Ability to query databases and datastores is a plus. Who are we

To create better outcomes within a team in the provision of full lifecycle day to day administration services for all clients, scheme members, and their dependents. Job title: Senior Executive - Insurance Job Description: Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements, processing Change of Address, Name, Gone Aways, Outstanding premium letters and providing Valuation, Quotation and Projections, General Policy Details, General Policy Amendments / Corrections, Wakeup Packs / Ad-hoc Packs, Record Mismatch / Suspense corrections, Dealing with Multiple Exception reports Be available to answer member queries within the agreed SLA targets across multiple communication channels Adhere to Quality Management Systems and comply with regulations and policies from Capita and relevant regulatory bodies Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability Identify and report risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk Compliance Department Location: Mumbai , India Time Type: Full time Contract Type: Permanent

About the Role About the role/Job summary: The Analyst, Supplier Management is responsible for maintaining the integrity of the Supplier Master File within Oracle, ensuring accurate and timely supplier data to support payment processing and compliance. Reporting to the Manager of Supplier Management/Tech, this role plays a critical part in supporting internal business partners, enhancing operational efficiency, and ensuring adherence to SOX and IT security protocols. The analyst collaborates across departments to drive process improvements and deliver exceptional service to internal and external stakeholders. What Youll Do What you ll do/Job description: Maintain and validate supplier records in Oracle, ensuring compliance with internal controls and SOX requirements. Investigate and resolve daily payment rejects, ensuring timely and accurate supplier payments. Manage the supplier management mailbox, ensuring complete and accurate documentation for all requests. Partner with internal teams (e.g., Merchandise Payables, Real Estate Payables, GIS) to support accurate data entry, reporting, and training. Who You Are/Additional Job Description: Strong analytical and problem-solving skills with the ability to work independently and escalate appropriately. Excellent communication and interpersonal skills, with the ability to influence and build relationships across teams. Proficient in Oracle Financials; understanding of business processes and accounting principles. Bachelor s degree in Business Administration, Accounting, Information Technology, or equivalent experience. 4+ years of relevant experience in accounting or finance, preferably in a supplier management or payables role. Identify and communicate process improvements and issues to leadership, contributing to operational excellence. Ensure timely completion of tasks while meeting service level agreements and turnaround standards. Participate in special projects and support extended hours during peak periods as needed. Who You Are

Job Description Reporting to the Group Manager, Customer Support Consultant is responsible to provide customer service to our external and internal customers and third parties, being responsible for carrying out relevant and designated tasks within the External Collections and Customer Support function. Responsibilities Ensure Service Level Agreement parameters are met, including incoming post/fax/emails and work lists and export files. - 15% Facilitate verbal and written communication with customers and authorised third parties as required. - 10% Maintain accurate records on the Company s internal systems. -10% Maintain a high level of quality at all times & carry out any other ad-hoc duties as requested by management. - 10% Negotiate with the customer or authorized third parties to reach agreement on payment or resolution of issues. - 10% Provide an efficient professional service to both internal and external stakeholders at all times. - 10% Provide support, cover, assistance and or guidance to other teams within support operations as required. - 10% Use a variety of systems in addition to Cabot s internal systems to obtain, utilise and process documentation relating to customers / authorised third parties. - 10% Education Required: Bachelor; Any Experience Required: Minimum 1 year experience in International process . Candidate should be a Graduate Require Candidates can be from UK/US -Collections/Non-Collections background Candidate should not be from Tech-support background ( Non-hiring organizations- IYOGI/QUA. Basic PC Skills. GCSE level in English & Maths Good negotiations skills. Excellent communication skills (both written and verbal) . Excellent organisation and time management skills. Ability to handle a varying and demanding workload. Ability to meet tight time deadlines. Preferred: Positive can do attitude Confident communicator Intuitively empathetic Seeks learning opportunity and self development. What We Offer We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an Employee-First Approach focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. About Us Headquartered in the United States, (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Save Our Total Rewards Package We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It s our way of showing you that we recognize your value, understand what s important to you, and want to reward your contributions. Holistic Wellness We re focused on your wellbeing, and that means supporting you across all dimensions of wellness through company sponsored team building events, wellness challenges, lunch & learns, webinars, on-site events to foster bonds with colleagues, and more! Work-Life Balance Our total rewards package is designed to help you thrive in and out of the office. Enjoy 11 paid holidays, generous PTO, leave donation program, and inclusive parental leave policies that allow new parents to bond with their growing families. Our commitment to your work-life balance is at the heart of it all. Healthcare Take advantage of comprehensive healthcare plans and options to ensure your continued health, insurance coverages, in-house gymnasium and recreation amenities, doctor consultations, health check-up camps, on-site psychologist, Employee Assistance Program (EAP), wellness app, and more. Perks Enjoy office transport services, free online books library, free daily healthy meals, on-site cafeteria, games rooms, relaxation areas, employee group discount program, and our concierge support to optimize your workday. Career Path & Development Grow at MCM with comprehensive paid training and development programs including our very own MCM Academy as well as a promote-from-within philosophy. Awards & Recognition Enjoy the spotlight with a commitment to honoring great results ranging from informal accolades to formal company-wide awards and prizes like our Encore Honors program where you get to choose the prize that best fits your needs! Pay & Bonuses Earn a competitive salary. All employees are eligible for incentives or annual bonus compensation. Tuition Assistance Unlock your full potential with tuition reimbursement program aligned to your career goals. We will support your professional development ambitions. Volunteerism Support Enjoy up to 8 hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations for our employees. Share Job Explore Nearby the Office Learn More About MCM MCM is a great place to work. I love it for the friendly work environment and high-class facilities, smooth management, and the perks provided to its employees. MCM is top class. Suisaphy Hongvah, Midland Credit Management Internal Legal Specialist Internal Legal Specialist Life At MCM A Day In the Life of an Account Manager Get an in-depth look at what your day-to-day is going to look like once you re an MCM Account Manager. Get a feel for what the job is once youre a part of the team and gain understanding and knowledge of what an AM really does when they come in to work in the morning. Site Tour Step inside the MCM India offices and discover a vibrant community where talent and ambition thrive. Take an in-depth look at our organization and see what your passion, drive, and sense of community are helping to build. See how you can make a meaningful impact in our consumers lives, as well as your own. View our India Site Tour Video and see the future career thats waiting for you at MCM. Awards & Achievements Great Place to Work Certified 2024-2025 India Silver Employer for LGBT+ Inclusion 2024 AVTAR - Best Companies for Women 2024 - India The Economic Times - Best Organisations for Women 2024 AVTAR - Most Inclusive Companies Index 2024 - India Best CSR Project of the Year & Innovation in CSR Practices

As a member of the Global Customer Support department and reporting to the Manager of Technical Support, you will play a pivotal role as an internal support escalation subject matter expert. Our technical support services provide our customers with resolving technical challenges involving multiple platform issues, data flows, networking, communication failures, and KPI calculations for customer assets. The Technical Support Specialist is the 1st line of support for incoming issues, requests and phone calls, This position involves prioritizing incoming requests, assigning tasks to appropriate support teams, and ensuring timely and efficient responses to customer concerns while maintaining a high level of customer In this role, you will support our customers by resolving technical challenges involving platform issues, data flows, networking, communication failures and more.. This is part of the shifting 24x7 schedule that includes weekends. What You Will Be Doing Receive, triage, and prioritize incoming technical support calls from customers. Receive incoming support requests through various channels such as phone and ticketing systems. Assess and prioritize cases based on urgency, impact, and customer Service Level Agreements (SLA) Gather detailed information from customers to accurately identify and document issues, including relevant symptoms, error messages, and troubleshooting steps already taken. Update the client as support tickets progress and communicate issue resolution. Troubleshoot and diagnose data flow issues from remote sites into the Cloud. Perform diagnostic tests to resolve straight-forward issues or escalate complex cases to appropriate support tiers or subject matter experts. Identify and escalate priority issues or service disruptions to appropriate personnel, such as support managers or senior support specialists, for resolution. Ensure timely resolution of escalated issues to minimize the impact on customers. Maintain accurate and up-to-date records of support requests, including details of the issue, troubleshooting steps taken, resolution provided, and any follow-up actions required. Serve as the face of CLIENT with our Customers. Strive to meet or exceed customer satisfaction targets by providing professional, empathetic, and effective support experiences. Gather customer feedback and insights for continuous improvement. Provide expert technical support for SaaS Solutions used in renewable energy applications, particularly for solar, wind, storage and hybrid sites. Assist clients with troubleshooting, and resolving technical issues related to SCADA system operations, data collection, and control processes. Troubleshoot, diagnose, SaaS-related issues in real-time, ensuring minimal downtime for clients. Respond to customer inquiries through various channels (phone, ticketing system) with clear, concise, and actionable solutions. Create and maintain detailed documentation for the resolution provided in the support ticketing system. Create knowledge articles of recurring issues solutions, best practices and configuration guidelines in the knowledge base system. Collaborate with internal teams, including engineering, product development to escalate and resolve more complex issues. Own Customer issue resolution and communication from start to end including engaging cross-functional teams for assistance in the background. Participate in weekly on-call rotation. What You Will Need to Be Successful We believe you enjoy working in a purpose-driven organization and thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context. This also means that you effectively manage multiple tasks of varying complexities, work well in a fast-paced environment, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox: Bachelors degree in engineering (Renewable /Communication/Data Engineering preferred). Minimum of 3 years of experience in a technical support role. Renewable industry or operations & maintenance (O&M) preferred). Knowledge of CRM / Ticketing system as well as ticketing workflows. Competencies And Qualifications Software Proficiency. Proficient in using relevant software and support tools, CRM platforms like Freshdesk as well as Technical Support ticketing workflows. Familiarity with SaaS (Software as a Service) products and technologies is a plus. Database Knowledge. Familiar with SQL and relational databases. Cloud Computing. Good understanding of cloud computing platforms and databases such as Azure and AWS (Amazon Web Services). Computer Networking Expertise. Experience working with Linux and networking fundamentals. Good understanding of networked devices and communication protocols. The ability to diagnose and resolve technical issues efficiently is fundamental. This includes researching problems, following procedures, and using relevant tools.

. "Responsible for contributing towards the build and maintenance of the organizations cyber security systems and infrastructure. Exercises solid knowledge of engineering skills and methodology with a working knowledge of applicable cyber security compliance standards. Conducts security assessments and audits to identify cybersecurity risks within the companys networks, applications and operating systems. Helps secure and protect the Network Infrastructure: Routers, Switches, Optical Devices, L2 Datacenter and cabling, Strand Mounted devices, Secure Routing protocols, DOCSIS plant (CMTS/vCMTS/PON), SDN, best practice device configuration, network automation, monitoring and troubleshooting. Tests companys internal systems to validate security and detect any computer and information security weaknesses. Performs a technical analysis of vulnerabilities and determines the impacts to the organization Reports, tracks and records findings in a comprehensive vulnerability assessment report. Identifies and recommends appropriate action to mitigate vulnerabilities and reduce potential impacts on cybersecurity resources. Applies long-term objectives and plans related to the companys technical vision to daily activity. Applies innovative solutions for cyber engineering developmental problems that are competitive with industry and company standards. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team - make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do whats right for each other, our customers, investors and our communities" Job Description What you will do Review and triage new vulnerability tickets to validate the impact. Assist users by providing security guidance for remediation of Vulnerabilities. Validate remediation efforts from internal customers. Investigate possible security exceptions. Update, maintain and document security controls. Ensure application teams are implementing remediations within SLA Maintain documentation of work performed and remediation actions using ServiceNow ticketing system What you should possess Strong customer focus with the ability to advise and work closely with application teams and vendors on mitigation. Exposure to commercial and open-source tools such as Burpsuite, WebInspect, , Qualys, nmap, etc. Experience cataloguing and risk-scoring vulnerabilities discovered through assessments. Knowledge about public cloud environments Knowledge about basic computer networking and HTTP Good understanding and experience with: Web application security assessment, including hands-on techniques. Hands-on experience in identifying, mitigating, and remediating vulnerabilities based on OWASP Top10 (API, Web) Basic Scripting knowledge with the capability to automate analysis of technical engineering tasks using python, bash, or the use of PowerAutomate CVSS3 scoring and its use in risk rating. Basic experience with Linux Preferable certifications like CEH / ECSA / CompTIA or other equivalent security certifications What success looks like Prompt, effective review and collaboration on remediation of security vulnerabilities. Responsiveness to internal customer requests. Validation of remediated tickets within published service level agreements (SLAs). What You Can Expect A fun, cutting-edge, and collaborative environment A culture of innovation and continuous learning. Training, support, and mentoring to expand and evolve your expertise. Opportunities to impact the security of Comcast products in millions of homes and businesses What We Require: Bachelors Degree in Computer Science, Information Systems, or other related field or equivalent work experience. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Subject Matter Expert Principal responsibilities Implement and monitor controls across exceptions, reconciliations, quality assurance and pairing & matching. Mitigate under-reporting, over-reporting, and mis-reporting risks identified by controls. Escalate identified issues and work with various stakeholders to implement strategic solutions. Create management information dashboards to highlight key performance indicators and risk indicators. Respond to counterparty queries and exchange information for accurate reporting. Manage audit and business queries within agreed Service Level Agreement response time. Create requirements for IT/regulatory change solutions and test them for business acceptance. Requirements A degree in banking / finance / risk management. Understanding of end-to-end trade lifecycle and characteristics of typical OTC Derivative products. Excellent written and verbal communication skills Intermediate knowledge of MS excel and other MS office applications. Knowledge of ETL tools (QlikView, Power BI) Coding skill in VBA, Python, SQL. Proficiency in project management and workflow tools (JIRA, MS projects, MS SharePoint, Confluence) Prior experience with managing internal/external audit. Financial Risk Manager (FRM ) Certification GARP You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Responsibilities Process and check transactions on Pension Application forms within defined Service Level Agreements. Utilize available resources which would include technical documentation, computer system application features, co-workers and Subject Matter Experts. Analyze internal and external correspondence to determine appropriate action needed. Research and answer CTT Question/Problem Useform on assigned days adhering to the turnaround time. Need to be consistent in training workers to utilize the available resources for procedures and researching questions and communicate procedures through appropriate channels. Coaching and feedback. Identify training needs/refreshers and addressing error disputes Collaborate with trainers, fellow SME s and other business partners. Perform/Partake other work related duties or special projects, as required/assigned. Adherence to compliance, information security, internal & external statutory and regulatory requirements. Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process (DB Role) Perform manual defined benefit calculations including benefit payouts, quotes, annuities, and rollovers. Investigate and resolve calculation problems, which include balancing/reconciling accounting and recordkeeping entries for plan accounts. Identify and interpret plan provisions to determine pension benefits. Partner with Administration, RIS Trade Desk, RIS Actuarial to resolve Plan Sponsor or Participant questions and issues. Qualifications Maths & Stats

Job Summary: Maintains all activities related to the administration of databases. Responsibilities: Designs and manages DBS systems. Implements data models and DB design Implements maintenance Plans, installs and deploys database management systems. Understands and implements clustering solutions. Monitors, reports and helps resolve database performance issues, capacity issues and replication. Develops and maintains security policies. Designs security changes. Matches business requirements to data systems requirements. May preform all Database Admin duties. Provides service desk support as defined in the OLA. Performs duties as prescribed by the Service Level Agreement. Performs other duties as assigned. Skills Requirements: 1 or more years of experience. Platform education - formal or informal - Oracle or SQL Server. Ability to transform logical to a physical data model. Ability to install and configure a selected platform Knowledge of objects and counter associated with platform, ability to apply that knowledge to the correction. Understanding of operating system and platform security models and interaction. Deep understanding of database objects (tables, views, keys, indexes, stored procedures, principles and securables). Advanced SQL knowledge Basic business knowledge. Mentoring and training of DB Admin. Education Requirements: Bachelors Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Computer Science, Information Systems or computer related discipline required. Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.