1656 Service Level Jobs - Page 23

Job Localization Coordinator - Subtitling Description Title: Localization Coordinator, Subtitling Reports to: Team Lead, Subtitling Coordination Business Unit: Deluxe Localization About the Company As the world s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With ...

a. Works as part of the Privacy/Legal Team, providing support on data disclosure and other security incidents, ensuring that requisite teams are engaged on an incident and following up where necessary to ensure that all appropriate steps are followed. Role includes intake and triage, written analysis, and end-to-end coordination and management of reported security incidents throughout the life cycle of an incident investigation. Provide support for the incident process, including written analysis and escalation of incidents where a response is required within a specified timeframe; Communicate in writing complex ideas in a way that is easy to understand. Produce..." id="meta_tag_description"...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details 1. Abstract and digitize Prime Vendor Agreements (PVAs) to support pricing tool data / input 2.Process Health Systems (HS) contracts, Community Retail & Long-Term Care (CRLTC) PVAs, and other contracts across the organization 3.Review and digitize contracts per the Service Level Agreement (SLA) 4.Collaborat...

Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 coun...

Who We Are: Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary: Reports to Manager, Buying Operations. Works closely with Merchandisin...

Who We Are: Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary: Reports to Manager, Buying Operations. Works closely with Merchandisin...

The Registration Compliance (RC) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace. We are looking for a exceptional leader who is passionate about the Customer Experience, who thinks/acts globally, and who has the ability to contribute major new innovations in the industry to join us as Workforce Program Manager. Lead various p...

The Registration Compliance (RC) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace. We are looking for a exceptional leader who is passionate about the Customer Experience, who thinks/acts globally, and who has the ability to contribute major new innovations in the industry to join us as Workforce Program Manager. Lead various p...

Executive Policy administration (Insurance Sector-UAE) at N Consulting Ltd | Jobs at N Consulting Ltd 4 - 6 /year July 16th, 2025 Job Title: Executive Policy administration (Insurance Sector-UAE) Department: Operations / Policy Administration Location: Chennai Experience 2- 5 yrs --- Job Summary: Responsible for managing and processing member enrolment, endorsements, deletions, Issuance and updates in insurance policies. This role ensures timely and accurate data entry, policy endorsements, and coordination with clients, insurers, and internal stakeholders. --- Key Responsibilities: Handle new member enrolments in group or individual insurance policies (health/life/general). Process member a...

OBJECTIVES OF THE JOB Ensure seamless and hassle-free Insurance transactions leading to Customer Delight and Profitable Business growth 1. Understanding the Customer needs and guide them accordingly in case of accident claim or insurance requirement. Detailed explanation to Customer for the documents required for Accident claim processing. Checking of Accident claim form and documents on receipt. 2. Timely submission of Accident Claim forms to Insurance companies and coordinate insurance Survey. Follow up with Insurance Companies for obtaining necessary accident estimate approval. 3. Communicating the queries raised by Insurance Companies to Customer pertaining to accident claim and ensure i...

Reporting to the Group Manager, Customer Support Consultant is responsible to provide customer service to our external and internal customers and third parties, being responsible for carrying out relevant and designated tasks within the External Collections and Customer Support function. Responsibilities Ensure Service Level Agreement parameters are met, including incoming post/fax/emails and work lists and export files. - 15% Facilitate verbal and written communication with customers and authorised third parties as required. - 10% Maintain accurate records on the Company s internal systems. -10% Maintain a high level of quality at all times & carry out any other ad-hoc duties as requested b...

Responsibilities: Management and Administration: Oversee the daily operations of the IT Shared Service Center, ensuring compliance with Service Level Agreements (SLAs) and quality standards. Strategic Planning: Develop and implement IT strategies to optimize service delivery and support business goals, in close coordination with the IT headquarters in Germany. Team Leadership: Lead and develop a team of IT professionals, fostering a collaborative and performance-oriented work environment. Process Optimization: Analyze and improve existing IT processes, implement best practices and new technologies to enhance efficiency, considering global standards and guidelines from the IT headquarters. In...

Preferred Immediate Joiners Only JOB SUMMARY OTC Associate will be reporting to the Manager Financial Shared Service Centre at Bangalore and will be part of the Finance team supporting our Americas and Europe Business. The Accounting Associate, will be responsible for delivering a mixture of: Credit Management Associate will be responsible for the implementation of policy and control activity around customer credit management. This will include the credit approval of new customer accounts, review and recommendation of credit limits for existing customers, and the daily review and release of ongoing customer orders and shipments. Billing release and issue customer billings and credit notes. C...

Job Description: Operations Associate Location: Chennai, India Experience: 2 - 5 years in Freight Forwarding preferably US Exports We are seeking a highly motivated and detail-oriented Operations associate who is well versed in Export/ Import freight forwarding operations to join our Silq s team. The primary focus of this role will be to keep the in-house app up to date with information pertaining to the end to end lifecycle of a shipment. The successful candidate will be responsible for coordinating with internal stakeholders to ensure timely and efficient update of rates, track and trace updates and ensure data quality and integrity. Responsibilities: Monitor the entire lifecycle of the sh...

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualificatio...

Job Description Department Operations Support Job Title Cluster Head Reports To (Title) Zonal Head Employees reporting to this position: Functional (Solid Line) Administrative (Dotted Line) Number: 2-7 Roles: Rosterer, Collections Executive, Operations Manager Number: 3 Roles: HR, Finance, Store Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Job Responsibilities and Accountabilities Area of Responsibility % time spentPerformance M...

You ll be responsible for integrating all messaging channels (chat, WhatsApp, email, phone) into Salesforce, configuring workflows, automating ticketing, and ensuring secure integrations with third-party platforms using Salesforce APIs Responsibilities: Integrate all messaging channels (chat, WhatsApp, email, phone) into Salesforce,Configure Salesforce workflows, ticketing automation, and escalation rules,Map user tiers to service-level agreement (SLA) timers and routing logic,Build real-time dashboards and schedule reports for operational performance,Ensure secure integration with third-party platforms using Salesforce APIs,Collaborate with frontend/backend teams to align data flow and busi...

To create better outcomes within a team in the provision of full lifecycle day to day Pension administration services for all clients, scheme members, and their dependents. Job title: Executive - Insurance Job Description: Work towards overall goals of the team in achieving excellent customer service in line with Procedural and Service Level requirements, processing Change of Address, Name, Nomination, Overpayment letters, providing Valuation, Quotation and Projections, General Policy Details, General Policy Amendments / Corrections, Wakeup Packs / Ad-hoc Packs, Record Mismatch / Suspense corrections, Dealing with Multiple Exception reports, Retirements, Death Notifications etc. Be available...

Education Qualification BTech in Computer Science/IT or else MBA Job Briefing EvinceDev (Evince Development) is looking for Talented candidates as per the requirements described here. Following are the Brief points of the Job requirements The candidate should specifically have experience in establishing Strategic Partnership with Digital Agencies and Independent Contractors across United States. The candidate should specifically have extensive experience in generating leads and closing projects for Custom Software & Mobile application technology such as C#, .NET, Angular, Node.js, React, Flutter, React Native, etc. The candidate should have experience handling the entire Sales cycle from Lea...

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. YOUR IMPACT Ach...

We are seeking a skilled resources within our benefit change management function. The ideal candidate will be supporting the system design and implementation of 3P supported change management initiatives related to Amazons benefit program goals and objectives for Non-US countries. Thereby ensuring seamless transition for our critical stakeholders and customers (Employees). The candidate should be adept in developing and implementing change management strategies that improve operational efficiencies and employee experience. Monitoring and Investigation of Tech Issues: Deliver mitigation by monitoring tech related issues related to employee benefit enrollment, eligibility changes, reports and ...

Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal an...

Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal an...

Job Title: Customer Service Consultant Roles and Responsibilities: Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and fla...

Job Title: Customer Support Associate Roles and Responsibilities: Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag...