2145 Service Level Jobs - Page 22

Installed Base Management Collaborate, gather & Drive regional initiatives for Installed Base (IB) management & working closely with commercial teams & distributors/customers to build, maintain Install base for Greater Asia Work with EMEA/APAC Teams to undertake IB management, work with relevant teams to represent Greater Asia, strong collaboration with Greater Asia Technical and Commercial stakeholders to gather, validate and ensure healthy IB Is maintained in reports/ERP Analyze the IB, providing insights to Technical, Service Commercial (inside sales) and Commercial stakeholders ; Provide the insights & information to TS Teams to help understand growth opportunities Work through complex s...

We are seeking a proactive and detail-oriented Sr. Talent Acquisition Resourcer with proven experience in sourcing talent for energy, infrastructure, transport, industrial buildings, and government/World Bank-funded projects. This is more than a hiring role it is an opportunity to influence how we build inclusive, high-performing teams that deliver meaningful impact to society. Key Responsibilities and Duties: Sourcing of appropriate candidates by prioritizing the use of the internal applicant tracking system and external platforms (including but not limited to Regional Job boards, LinkedIn Recruiter, etc) Strategize different ways to build a strong talent pipeline through various sourcing s...

As a junior SRE / Observability Engineer, you will be part of the Atlas Platform Engineering team and will: Participate in the creation and maintenance of observability standards and best practices Participate in the review of the current observability platform. Contribute to expand the observability stack across multiple clouds, regions, and clusters, managing all observability data. Participate in the implementation of monitoring solutions for complex distributed systems. Participate in the evaluation of new capabilities in the observability stack Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automate monitoring and alerting processes,...

Participate in the creation and maintenance of observability standards and best practices Participate in the review of the current observability platform. Contribute to expand the observability stack across multiple clouds, regions, and clusters, managing all observability data. Participate in the implementation of monitoring solutions for complex distributed systems. Participate in the evaluation of new capabilities in the observability stack Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automate monitoring and alerting processes, including enrichment strategies and ML-driven anomaly detection where applicable. Work closely with R&D and...

EY- Global Delivery Services (GDS) Consulting People Consulting (PC), Asset Services (CASS) Staff/Consultant (EYWP) Managing the global workforce in today s fast pace and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction. The opportunity We are looking for Consultant with expertise in providing production management support to custome...

Join our Team About this opportunity: We are currently seeking an innovative and dedicated Service Monitoring Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event Man...

About this opportunity: We are currently seeking an innovative and dedicated Service Monitoring Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event Management. - Man...

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the ...

" , "showSalaryRange":false , "description":"Job Title: Business Analyst ShiftTiming: 4 Pm to 2 Am (Monday- Friday)Address: 7th Floor, A-10, Pegasus Tower, Block A, Sector 68, Noida, Uttar Pradesh 201301Website: https: / / hicglobalsolutions.com / about-us / Key Responsibilities:Prepare and maintain project documentation, including Statements of Work (SOWs), Service Level Agreements (SLAs), and effort estimations.Conduct requirement-gathering sessions with clients during and after sales calls.Analyze client needs and document business and technical requirements in detail.Provide accurate hour and effort breakdowns for project tasks to support planning and resource allocation.Collaborate with...

Our Customer Care Analyst is responsible for providing technical support for assigned JAGGAER product lines. Customer Care Analysts maintain close relationships with key client contacts and use their technical skills to resolve application issues. You play a crucial role in recommending new configurations to assist customers in achieving their organizational goals. Customer Care Analysts work closely with members of the Customer Success Managers, Professional Services, and Development team to remediate reported client issues in a timely and professional manner. The position requires excellent oral and written communication skills and exceptional analytical skills. Principal Responsibilities ...

What You ll Be Doing Your daily activities will include, but not limited to: Acts as a single point of contact (SPOC) for incidents and/or technical issues form FEG affiliates (brands), customer operations units, retail branches as well as other stakeholders. Actively monitors FEG IT environment and service metrices (KPI) to ensure maximum availability and performance of FEG services (on Group level as well as brand specific ones). Actively identifies, assesses, records, resolves and/or escalates incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer-sensitive manner. This includes IT incidents, technic...

About the role Responsible for financial integrity including internal and external audit management- Deliver and implement the financial close process in accordance with agreed close schedules and in compliance to local GAAP, applicable financial standards (TGAP) and controls framework- Diagnose and recommends solutions to operational challenges and Impact on Financials and work with cross functional teams to identify and mitigate risks- Collaborate with wider business Partners (Finance /Non Finance) to support business changes ensuring financial compliance and integrity- Responsible for Continuous Improvement of processes digitalization by adapting to emerging technologies Promote a culture...

This position is responsible for executing and troubleshooting test cases between lab systems, performing test-affected lookups, maintaining ancillary databases, and analyzing data impacts. This role requires advanced analytical skills and the ability to execute complex test plans. Duties and Responsibilities: Execute Secondary Interface and complex processing system test plans, including creating accessions, entering results, generating processing labels, reviewing results, and performing retesting. Perform test-affected analysis, document findings, and assess the impact of system changes. Conduct quality control reviews of database updates and ensure data integrity. Handle draw fee updates...

We are now looking for a IT partner to join our SASA organisation. Job description As an IT Partner, you will provide professional IT support with a high service level to our co-workers, you will secure the support for a number of Inter IKEA IT systems and ensure the knowledge is kept professionally up-to-date about advances in technology. You will secure organisational deliverables according to established Inter IKEA priorities through the development of a competent and high performing organisation based on the needs of today and tomorrow. You will be the link between central stakeholders and the office in the country. Perform and manage planned activities, such as IT installations, upgrade...

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon s Physical Stores team is transformi...

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Managed Services Associate - Oracle Cloud Compensation and Benefits Sr. Associate will contribute to the delivery of managed services for Oracle Cloud clients, addressing client concerns while ensuring exceptional service quality. The ideal candidate should have a solid expertise in Benefits and Compensati...

About the Role As a Senior Manager of the Client Account Data Team based in India, you ll play a key role in ensuring the accurate and effective management of client account data across ANZ Markets Systems (CSS, Murex, Core Static, etc). Accurate account data is critical for ensuring a good client experience through the trade lifecycle (booking, settlement and Confirmation). Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours. Role Type: Permanent Role Location: Bengaluru Work Hours: Role requires working on a rotational basis, including ...

Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Degree in Business / Accounting / Finance / Economics or any related course 3+ years experience in Financial Services, preferably Investor Relations, Back office and/or Client Service related 1+ years of experience supervising staff Financial/trading/banking experience or knowledge of Hedge/Mutual Funds an advantage knowledge of compliance and regulatory issues and anti-money laundering policies Proficient in Micros...

Role: Team Lead Fintech Inbound Process | Customer Support Location: Navi Mumbai Position: Team Lead Walk-in Interviews Key Requirements: Minimum 5 years of experience in Customer Support (Inbound Process) At least 1.5 years of experience as Team Lead (on papers) Graduate (mandatory) Comfortable with rotational shifts 6 days working with 1 day rotational off Immediate joiners preferred CTC: Up to 6 LPA Why Join Us? Strong career growth in Fintech domain Leadership role with good learning opportunities Dynamic and professional work environment For further details and registration, please contact: Chanchal 9251688424

Service Desk Agent - A&O IT Group This website uses cookies to ensure you get the best experience. A&O IT Group and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will a...

Career Category Quality Job Description Associate QC QC Systems Templating Role Name: Associate QC Department Name: Quality Control Role GCF: 3 ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: Let s change the world. Amgen is hiring for a n Associate to support the Elec...

Job Title: Specialist - Software Engineering (Pega) Location : PAN India Job Summary: We are seeking a seasoned Specialist for Software Engineering with expertise in Pega development. T he ideal candidate will have 5-7 years of experience in the field , with a particular focus on Pega applications. The candidate should have a Pega relevant certification and should be familiar with the latest Pega features. Key Responsibilities: 1. Develop Pega applications following Pega guardrails, infinity guidelines, and recommended design patterns. 2. Leverage knowledge of data storage and database queries through Pega. 3. Handle integration and work with REST and SOAP APIs. 4. Utilize hands-on experienc...

Responsibility To identify all required data sets given information requirements as specified in contract Ensure data collection capability in relevant systems and business processes Determine queries to create reports as required Create formulae where necessary in order to analyze data Design reports to integrate data and provide as single report Provide regular reports on customer and operational data with particular attention on progress against agreed targets and service level agreements Ensure that all relevant data is gathered, is recorded correctly and stored in such a way that analysis can be done in the simplest and most time efficient manner Produce weekly queries/briefs to request...

Essential Functions: • Design, build, deploy and configure WFO platforms in multiple environments including global data centers, private hosted cloud and on premise locations • Consultative ability to extract business requirements from clients • Possess a strong command of WFO technologies, server components, desktop applications and telephony integrations. • Strong documentation skills • Develop and review best practice implementation processes • Self-directed and able to work independently to meet deadlines • Participate in on-call rotation Additional Specific Duties and Responsibilities • Communicate status of implementation projects to WFO Project Manager, Client Managers, management, an...

POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIE: Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure proper grooming during the office hours Receive, inform, guide visitors including co-ordination with employees Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensur...