2145 Service Level Jobs - Page 2

The HR Global Service Delivery Specialist collaborates with in-country People Services managers across multiple RWS sites globally, ensuring efficient HR data management and compliance as part of the Human Resources Global Service Delivery Team . This role is responsible for executing and refining administrative processes within the company s HR system, maintaining data integrity, consistency, and alignment with global and local standards. About RWS HR Our business is nothing without our people. As part of our global Human Resources team, you will be supporting over 8,000 people, across 100 legal entities in 43 different countries. We have a vibrant and nurturing culture where everyone can l...

Job Title- IND Analyst I Wealth PA Operations Solution Line- Wealth Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time 12PM to 9PM People Manager role: No Required education and certifications critical for the role- Graduate Fresher (Except technical graduates) Required years of experience 0-1 year of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succ...

Responsibilities Functional Responsibilities ICC RGM analyst will be responsible for conducting data analyses across all RGM levers - Pricing, Promotion, Assortment Mix and Trade Investment Lead data aggregation and harmonization that will form the backbone of RGM analytics Collaborate with Market Cluster Leads to understand market dynamics and incorporate market feedback into analyses Bring out Next Gen Revenue Management insights by implementing advance analytics Integrate insights comprehensive summaries for RGM Tower Lead and RGM leader Improve understanding of pricing, promotions, pack architecture and trade investments through use of data analytic tools and visualization tools Improve ...

Along with holidays, we have company-wide designated global we'll-being days where everyone is off and can spend time doing what matters most. Flexible working culture to support the balance you need in both work and life. Parental leave programs. Childcare and caregiving benefits. A learning experience platform built using our own technology, to support your learning and development goals as we'll as a tuition reimbursement program. A global, cross-functional mentoring program. We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. What you get to do in this role: ServiceNow is seeking highly motivated and professional indivi...

Responsible for field activities eg installation, integration, system operation, ATP To maintain Service Level Agreement during AMC Field trials and demonstrations On-Site work, travel within & outside India Involvement & ownership of technical aspects Team member of Engineering, Project Management & Field Support Good experience in handling technical topics, timebound activities, independently & with team Ability to work with diverse teams, engage and build strong relationships with all stakeholders Our colleagues provide insider information about: Daily adventures and challenges The technologies behind the innovative projects and solutions Your qualifications bachelors degree in Electronic...

Proven track record in managing large facilities in a multinational / GCC setup. Strong understanding of regulatory compliance, vendor management, contracts, and financial management. Demonstrated expertise in facilities technology systems (CAFM, BMS, Access Control, Visitor Management). Excellent stakeholder management skills with ability to influence across global and local leadership. Consistent delivery of world class facilities experience Cost efficiency and budget compliance without compromising employee experience. Positive outcomes in employee satisfaction surveys related to workplace experience. Possess excellent problem-solving and decision-making abilities Demonstrate effective le...

For over 20 years, Smartsheet has helped people and teams achieve well, anything. From seamless work management to smart, scalable solutions, we ve always worked with flow. We re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we re creating space space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that s magic at work, and it s what we show up for everyday. Smartsheet is seeking a Senior Manager, Technical Support to join the global support team. You will be managing and mentoring a team of globally distributed professionals i...

Handling customer queries / complaints primarily on emails, letters and calls for Retail Assets Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Graduate Graduate Atleast 1-2 years experience with 6 mon...

Join a team dedicated to delivering exceptional service and regulatory compliance in consumer banking operations. Advance your career by handling complex account closing requests and supporting key business objectives. Work in a fast-paced environment where accuracy and customer satisfaction are top priorities. Collaborate with professionals across multiple business lines and locations. Contribute to a culture of integrity, vigilance, and continuous improvement. Job Summary As an Account Specialist II in the Account Closing team within Regulatory Event & Compliance Operations, you research and resolve account closing requests. You perform timely maintece and closure of accounts, ensuring all...

Immediate Openings for Team Lead _Navi Mumbai Should have minimum 4+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Inbound process would be an added advantage. Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. A candidate from finance background would be an added advantage Location: Preferred Navi Mumbai Based Candidates. Interested candidates can share your resume to below email id Or WhatsApp number Email Id: NandhiniA1@hexaware.com Contact Number: 7358342513

Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintece and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options fo...

Ensuring insurance payments are posted to the correct patient account in the practice management system by monthly close Ensuring all ERA s within the practice management system are properly applied and balanced Performing reconciliation of monies received to cash receipts for both electronic and paper checks, and resolving discrepancies in the reconciliation process, and balancing payments posted to the bank account. Utilize a combination of electronic and scanned paper resources, as well as insurance portals to perform reconciliation duties for all funding sources. Investigate and process Insurance and patient refunds, process all insurance paperwork, manage lockbox related payment process...

Prepare monthly reconciliations. Updating Forecast & Budget as and when requested by market Responding to the email queries from stakeholders Adherence to the compliance to policies & internal controls Monthly booking of accruals Supporting the audit & SOX requests Functional Knowledge: Responsible for owning & maintaining financial/data integrity, compliance with internal service level agreements (SLA), guidelines, accounting policies and regulatory requirements as applicable. Ability to work across multiple time zones The incumbent will be required to have strong accounting & reconciliation knowledge, policy awareness & control mindset with ability to read, interpret various contractual te...

Prepare monthly reconciliations. Updating Forecast & Budget as and when requested by market Responding to the email queries from stakeholders Adherence to the compliance to policies & internal controls Monthly booking of accruals Supporting the audit & SOX requests Functional Knowledge: Responsible for owning & maintaining financial/data integrity, compliance with internal service level agreements (SLA), guidelines, accounting policies and regulatory requirements as applicable. Ability to work across multiple time zones The incumbent will be required to have strong accounting & reconciliation knowledge, policy awareness & control mindset with ability to read, interpret various contractual te...

Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered Likewise, you ll strive for continuous improvement in the process You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine Likewise, you ll manage supply and service contracts as approved by clients In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans You ll also be ...

The role is a senior member of the team and will take ownership of customer service and maintain a high level of customer satisfaction with the IT service It will also ensure any projects that need to be performed in the local office are correctly resourced and completed Mentoring, motivating and developing junior members of staff Ensure SLO for the team are monitored and achieved Provide analysis and insights for improvements Ensure local projects are managed and correctly resourced Identify and track new work packages and projects from stakeholders Provide reporting for managers and stakeholders Attend IT and office operations meetings Manage the lifecycle of IT assets including network eq...

Front office Executive Client Account (Chennai) What this job involves: About the role Objective of the role: We are looking for an experienced Front office Executive to oversee all Soft Service IFM activities. The Front office Executive will report to Assistant Facility Manager. The ideal candidate will be well-organized and able to lead a large team and showcase phenomenal efficiency to ensure our business s accommodation is problem-free and safe so that employees can work under the best conditions. Responsibilities Lead the vendor management team in the delivery of facility management services Ensure 100 % upkeep of client facilities at all the time Ensure the scope of work based on Servi...

Handling concurrent customer queries / complaints primarily for the credit cards. Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to AHT (Average Handling Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Need to provide end to end resolution to the customer complaint received at ...

Join us as a " Process Expert " at Barclays, you must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. Also to deliver HR Colleague Support services to Barclays colleagues, candidates, alumni and third-party vendors . To be successful as a " Process Expert ", you should have experience with: Experience in Supplier management operations to deal with business and Barclays supplier. Knowledge and experience about Coupa portal and process unity tool and able to do cost allocation across entities. Hands-on knowledge in cloud-based applications, e. g. Workday, SAP. Working knowledge in case management tools such a...

Customer Service Handle all incoming communications (customer queries/contacts) efficiently and professionally, ensuring customer satisfaction at all times and service level agreements are met. To promote the Company or Client goods and services as required, in line with department and individual targets and service levels. Ensure that knowledge of products, services and procedures is comprehensive and up to date and identify areas where additional training may be required to ensure continued quality and productivity. Operate contact centre equipment and operating systems proficiently and in line with internal policies and procedures. Whilst on the telephone, face to face on video calls or w...

Customer Service Handle all incoming communications (customer queries/contacts) efficiently and professionally, ensuring customer satisfaction at all times and service level agreements are met. To promote the Company or Client goods and services as required, in line with department and individual targets and service levels. Ensure that knowledge of products, services and procedures is comprehensive and up to date and identify areas where additional training may be required to ensure continued quality and productivity. Operate contact centre equipment and operating systems proficiently and in line with internal policies and procedures. Whilst on the telephone, face to face on video calls or w...

Overview The Global Procurement Coordinator plays a pivotal role in managing the end-to-end procurement lifecycle within the R2P framework. The role demands strong coordination across internal teams, suppliers, and logistics partners to support business operations and strategic goals. Responsibilities Build working relationships with brand teams, developing a working knowledge of the work to be completed in the fiscal year Collaborate with control function to Initiate the aligned upon brand budget in the SAP systems, generating project numbers for each brand project Collaborate with Control s budget coordinators to process estimates generate PO s Manage tracking of completed estimates and PO...

Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow. If you are looking to take the next step in your career by offering great effective, efficient, and commercially viable solutions to your clients, then one of our Technology Cloud sales roles could be your springboard to success. We ve got exciting new opportunities opening up working with Oracle s Cloud sales teams. So if you are passionate, customer centric, happy to engage with lots of customer in weekly basis using fa...

Overview Responsible for invoice processing daily on Nexus tool in Simple Bills to meet the business deliverables/service levels. Responsibilities Key invoices into invoice processing application daily Review data input for accuracy/completeness Meet the production & quality deliverables in line with departmental goals Able to learn new processes and tools in a fast-paced environment Communicate and document any abnormal issues to supervisors Other responsibilities may be assigned as needed basis by business Qualifications Graduate degree or equivalent; some college level accounting preferred Minimum 1-2 years of experience in the Invoice Processing Department Minimum 1 years' experience in ...

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualificatio...