1656 Service Level Jobs - Page 2

Clients Service: Provide support to Gartner Sales Leaders Engage with assigned Sales regions to provide timely and accurate resolution. Work on ad-hoc and regular operational projects Manage and resolve support requests from internal clients within service level agreements. Engage with Sales Leaders and partners with members across functions to deliver value. Partner within and across teams to Identify gaps, problem solve and improve processes Mentor & train other team members on processes Conduct data analysis and support reporting needs wide ranging secondary literature searches Ensure data integrity by identifying discrepancies and updating datasets regularly Manage data tools and interna...

Plan and manage HR Technology API Service deliveries and tooling Plan and manage the continued adoption of API data delivery over point-to-point integrations. Plan and manage the adoption of HR future state data platform and associated data model within the HR integration API platform Create and contribute to solution designs and make judgement calls about adoption of tech debt. Build trusted relationships with the business and maintain a good appreciation of the business domain they work in as we progress down data integration platform. Communicate clearly, acting as liaison between engineering teams and senior management, translating technical details into business strategies. Develop busi...

Initiate self-directed learning and studying information provided by peers, specialists and managers. Research and learn how the products/services fit into customer processes cross functionally and contribute to business performance. Perform data analysis and quality control within established service level agreements Build query statements to perform data extracts across multiple data sets and platforms. Perform analytics on data to resolve inquiries, creating ad hoc reports, and supporting internal assessment requests. Interface with data clients, and internal departments to ensure adherence to delivery schedule. Seek continuous process improvement methods for applications, products, and p...

Combine physical and digital, making technology a more dynamic force to solve challenges and serve humanity s needs. Empower the company to create new digital business models, enter new markets, and improve customer experience. What You Need Bachelor Degree and Fresher or 1-2 years of experience. Experience in Healthcare data analytics environment with appropriate technical skills is preferred. We are looking for a candidate with relevant analytics experience including working with larger datasets with healthcare background as a preference, Basic SQL and Advance Excel skills. Analyst performs complex data analysis independently, preparing comprehensive reports and presentations of data analy...

Combine physical and digital, making technology a more dynamic force to solve challenges and serve humanity s needs. Empower the company to create new digital business models, enter new markets, and improve customer experience. What You Need Bachelor Degree and Fresher or 1-2 years of experience. Experience in Healthcare data analytics environment with appropriate technical skills is preferred. We are looking for a candidate with relevant analytics experience including working with larger datasets with healthcare background as a preference, Basic SQL and Advance Excel skills. Analyst performs complex data analysis independently, preparing comprehensive reports and presentations of data analy...

Job Title: Assistant Operations Manager BPO Department: Operations Reports To: Operations Manager / General Manager Location: Vadodara Job Type: Full-Time Job Summary: The Assistant Operations Manager supports the Operations Manager in overseeing daily BPO operations, ensuring service level agreements (SLAs), quality, and productivity metrics are consistently met. This role involves managing team leads and agents, streamlining processes, handling client communications when required, and ensuring overall operational efficiency and client satisfaction. Key Responsibilities: Assist in managing day-to-day operations of assigned BPO campaigns (voice/non-voice/inbound/outbound). Supervise Team Lea...

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking. Across Asia, where wealth pools are growing faster than in any other region. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking in...

Job Summary: If you are a Supply Chain professional, Emerson has an exciting offer to you! The Global Purchasing Executive, will ensure the Material Availability at Plants by achieving 94% Request Date Service Level (RDSL), and Inventory Management as per IO guidelines to support World Area Manufacturing Sites (WAMS) In this Role, Your Responsibilities Will Be: Plan and Issue Purchase Order to suppliers and collaborate for ontime direct shipments to WAMS Calibrate and distribute global forecast to suppliers Publish global delivery performance to suppliers. Create and Drive actions for non-performing supplier improvements Work with suppliers to improve Lead times and flexibility to support WA...

Senior UX/Product Designer Strategic Experience Lead We re looking for a seasoned UX/Product Designer to co-own product vision with product and tech leadership, shaping unified, service-level experiences across our fintech ecosystem. You ll translate business goals into outcome-driven roadmaps, lead continuous discovery, and deliver scalable design systems that connect strategy, user needs, and technology. You ll run research cycles, synthesize insights, and design adaptive, cross-platform workflows validating with real-world data and ensuring high-quality delivery with engineering. This role demands expertise in enterprise-scale SaaS, fintech domains, and emerging AI-driven experiences, plu...

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation s K 8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Summary: The People Operations Analyst will be respon...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As a Senior Manager, Customer Service at Thermo Fisher Scientific Inc., you will be part of a world-class team dedicated to delivering outstanding customer experiences. You will play a crucial role in driving operational efficiency in key transactional areas that are vital to our business success! You will work closely with various teams throughout the organization to guarantee a seamless and uniform customer experience. Taking charge of a team of enthusiastic customer care professionals, you will outline responsibilities, prioritize tasks, and define specific objectives to meet top-notch performance criteria. M...

Installed Base Management Collaborate, gather & Drive regional initiatives for Installed Base (IB) management & working closely with commercial teams & distributors/customers to build, maintain Install base for Greater Asia Work with EMEA/APAC Teams to undertake IB management, work with relevant teams to represent Greater Asia, strong collaboration with Greater Asia Technical and Commercial stakeholders to gather, validate and ensure healthy IB Is maintained in reports/ERP Analyze the IB, providing insights to Technical, Service Commercial (inside sales) and Commercial stakeholders ; Provide the insights & information to TS Teams to help understand growth opportunities Work through complex s...

We are seeking a proactive and detail-oriented Sr. Talent Acquisition Resourcer with proven experience in sourcing talent for energy, infrastructure, transport, industrial buildings, and government/World Bank-funded projects. This is more than a hiring role it is an opportunity to influence how we build inclusive, high-performing teams that deliver meaningful impact to society. Key Responsibilities and Duties: Sourcing of appropriate candidates by prioritizing the use of the internal applicant tracking system and external platforms (including but not limited to Regional Job boards, LinkedIn Recruiter, etc) Strategize different ways to build a strong talent pipeline through various sourcing s...

As a junior SRE / Observability Engineer, you will be part of the Atlas Platform Engineering team and will: Participate in the creation and maintenance of observability standards and best practices Participate in the review of the current observability platform. Contribute to expand the observability stack across multiple clouds, regions, and clusters, managing all observability data. Participate in the implementation of monitoring solutions for complex distributed systems. Participate in the evaluation of new capabilities in the observability stack Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automate monitoring and alerting processes,...

Participate in the creation and maintenance of observability standards and best practices Participate in the review of the current observability platform. Contribute to expand the observability stack across multiple clouds, regions, and clusters, managing all observability data. Participate in the implementation of monitoring solutions for complex distributed systems. Participate in the evaluation of new capabilities in the observability stack Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automate monitoring and alerting processes, including enrichment strategies and ML-driven anomaly detection where applicable. Work closely with R&D and...

EY- Global Delivery Services (GDS) Consulting People Consulting (PC), Asset Services (CASS) Staff/Consultant (EYWP) Managing the global workforce in today s fast pace and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction. The opportunity We are looking for Consultant with expertise in providing production management support to custome...

Join our Team About this opportunity: We are currently seeking an innovative and dedicated Service Monitoring Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event Man...

About this opportunity: We are currently seeking an innovative and dedicated Service Monitoring Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event Management. - Man...

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the ...

" , "showSalaryRange":false , "description":"Job Title: Business Analyst ShiftTiming: 4 Pm to 2 Am (Monday- Friday)Address: 7th Floor, A-10, Pegasus Tower, Block A, Sector 68, Noida, Uttar Pradesh 201301Website: https: / / hicglobalsolutions.com / about-us / Key Responsibilities:Prepare and maintain project documentation, including Statements of Work (SOWs), Service Level Agreements (SLAs), and effort estimations.Conduct requirement-gathering sessions with clients during and after sales calls.Analyze client needs and document business and technical requirements in detail.Provide accurate hour and effort breakdowns for project tasks to support planning and resource allocation.Collaborate with...

Our Customer Care Analyst is responsible for providing technical support for assigned JAGGAER product lines. Customer Care Analysts maintain close relationships with key client contacts and use their technical skills to resolve application issues. You play a crucial role in recommending new configurations to assist customers in achieving their organizational goals. Customer Care Analysts work closely with members of the Customer Success Managers, Professional Services, and Development team to remediate reported client issues in a timely and professional manner. The position requires excellent oral and written communication skills and exceptional analytical skills. Principal Responsibilities ...

What You ll Be Doing Your daily activities will include, but not limited to: Acts as a single point of contact (SPOC) for incidents and/or technical issues form FEG affiliates (brands), customer operations units, retail branches as well as other stakeholders. Actively monitors FEG IT environment and service metrices (KPI) to ensure maximum availability and performance of FEG services (on Group level as well as brand specific ones). Actively identifies, assesses, records, resolves and/or escalates incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer-sensitive manner. This includes IT incidents, technic...

About the role Responsible for financial integrity including internal and external audit management- Deliver and implement the financial close process in accordance with agreed close schedules and in compliance to local GAAP, applicable financial standards (TGAP) and controls framework- Diagnose and recommends solutions to operational challenges and Impact on Financials and work with cross functional teams to identify and mitigate risks- Collaborate with wider business Partners (Finance /Non Finance) to support business changes ensuring financial compliance and integrity- Responsible for Continuous Improvement of processes digitalization by adapting to emerging technologies Promote a culture...

This position is responsible for executing and troubleshooting test cases between lab systems, performing test-affected lookups, maintaining ancillary databases, and analyzing data impacts. This role requires advanced analytical skills and the ability to execute complex test plans. Duties and Responsibilities: Execute Secondary Interface and complex processing system test plans, including creating accessions, entering results, generating processing labels, reviewing results, and performing retesting. Perform test-affected analysis, document findings, and assess the impact of system changes. Conduct quality control reviews of database updates and ensure data integrity. Handle draw fee updates...

We are now looking for a IT partner to join our SASA organisation. Job description As an IT Partner, you will provide professional IT support with a high service level to our co-workers, you will secure the support for a number of Inter IKEA IT systems and ensure the knowledge is kept professionally up-to-date about advances in technology. You will secure organisational deliverables according to established Inter IKEA priorities through the development of a competent and high performing organisation based on the needs of today and tomorrow. You will be the link between central stakeholders and the office in the country. Perform and manage planned activities, such as IT installations, upgrade...