3.0 - 8.0 years

3 - 4 Lacs

Mumbai

Work from Office

1.Maintaining the appropriate registers / records 2.Validating all orders received, as per the commercial manual 3.Checking if a proper authorization has been taken for any deviations in orders, w.r.t. Commercial terms 4.Ensuring the compliance with the authority limits as per the divisional guidliance 5.Obtaining monthly WIP from accounts for scrutiny and escalation to concern service in charge 6.Raising / Validate all bills and final accounting in time as per the guidelines in the manual 7.Forwarding all cheques collected from the customers to accounts with appropriate details 8.Providing details regarding provisions kept for various activities to accounts 9.Prepare a detail job wise schedule for all revamp jobs at time of final closing and sending it to accounts 10.Ensuring all relevant documents such as invoices, Dr/Cr notes, contract copies, business associates bills are sent to accounts Key Responsibilities: Commercial Short Info Posted: 1 day(s) ago Location: BSH-Sakinaka Qualifications: B.Com/MBA Experience: 3 Years - 0 Months To 8 Years - 0 Months

Posted 2 days ago

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Service Incharge Kusam Electrical Industries

3.0 - 4.0 years

2 - 3 Lacs

Navi Mumbai

Work from Office

The service Incharge has to receive the goods received from the customer for repair or service. Then enter the details in the computer and allot a Job No. Then give the goods to the engineer for preparing a report of the repair to be done to rectify the instruments. Then the estimate for repairs is prepared and sent to customer for approval. If approved, a P/I si sent to the customer for payment. When payment is received, engineer is told to repair the instruments. After repairs, the instrument is depatched to the customer. If the repair estimate is not approved, the instruments are returned without repairs. All actions are recorded in the computer.

Posted 1 month ago

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Area Service Incharge-Bathfitting Diploma/Degree Electrical-Electronic Contactx Resource Management

3.0 - 8.0 years

6 - 9 Lacs

Kolhapur, Surat, Mumbai (All Areas)

Work from Office

Please call on Call : 8097516674 Mail : sangeeta@contactxndia.com Role & responsibilities Area Service Incharge Location : Mumbai/Kolhapur/Surat Exp : 3to 5 years Education : Diploma/Degree in Electrical or Electronics POSITION PURPOSE * To ensure post - sales services to customers of the assigned territory * To provide proactive customer care services to projects * To manage ASP network in the territory * To ensure quality delivery of warranty services * To coordinate service camps at projects sites * To ensure customers satisfaction as targeted * To resolve customer care issues pertaining to dealers JOB PROFILE * To supervise service delivery of SPs ( service personnel ) on daily basis * To monitor call pendency of every SP on daily basis * To take corrective action on pending calls in order to ensure timely closure * To provide CBS installation trainings to SPs * To ensure spare parts availability with each ASP * To review requirement of spare parts of each ASP based on consumption trends on monthly basis * To take corrective actions on gaps found in MSL maintenance of spare parts with ASPs * To ensure achievement of PMC sales target * To check quality of PMC service deliveries done by SPs * To provide proactive installation support to projects & keep record at each stage * To provide proactive installation pre-operative guidance to 100% customers * To visit sites during installation process * To organise service camps at projects sites * To visit sites during service camps * To resolve customers complaints as per defined CC timelines * To track & monitor franchisee wise call quality * To personally visit unsatisfied customers and close loop * To ensure that customers satisfaction to be more than 95% * To manage spare parts and ensure that every replaced part is returned to factory within committed timelines * To visit dealers counters in the territory * To resolve issues of dealers related to customer care * To assess dealers plumbers confidence on Jaquar products installation * To provide complete bathing solutions installation trainings to dealers plumbers to develop them for carrying out quality installations Preferred candidate profile

Posted 1 month ago

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