17 Service Head Jobs

Experience of building and running portfolio of 50+ Mn size Strong experience of capacity & Capability Building Good connect within industry to attract best talent Good track record of team retention Experience with building stand alone as well as collaborative, bundled Service offerings Good connect with OEM s to bring investments for enablement (Training, Certifications, Demo Instances) Should work collaboratively with other practices, business lines within organization. Should be travel ready and flexible. Technical EXP - All of the above + Should be responsible for Portfolio Management, Governance and Escalation Management Should be good with aggressive strategies for land and expand, ne...

Job title: National Service Head (Commercial Vehicle) Location: Hyderabad Reports to: VP / Director - Aftermarket / Sales & Marketing The National Service Head (Commercial Vehicle/Heavy Equipment) is responsible for defining and implementing the service strategy to maximize customer satisfaction, retention, and service revenue across all commercial vehicle product lines. The role involves leading and mentoring a nationwide network of service centers and field teams, optimizing service processes, and ensuring operational excellence and profitability. Role & responsibilities Strategic planning and business growth Define and execute a comprehensive service strategy for the commercial vehicle se...

This position is accountable for execution of retrofit projects small to medium scale from post order to handover which involves planning , dispatch , site supervision and handover. Candidate must ready to travel outside office to client side on regular basis. He may need to stay 10 to 15 days outstation based on requirement. Receipt and review of Purchase Order / Technical specification of Customer. Preparation of BOM and indent according to contract scope. Kick off Meeting with customer for finalization of execution schedule Engineering Document development with the help of in-house design and engineering team Preparation, Submission & Approval from customer. Preparation & Release of inden...

must have heat treatment furnaces know of erection and commissioning of heat treatment furnaces of controller settings / years experience in Service industry , 2. He should be able to handle team of Service technicians ( 8-10)Furnaces ,SQF Required Candidate profile commissioning of heat treatment Furnace The person should be able to head Customer outsourced activities manage service site for all locations (PAN India) BE/ Diploma Mech

Job Title: Project Engineer Function / Department: Service About Wipro Water Wipro Water is a Business Unit of Wipro Infrastructure Engineering (a division of Wipro Enterprises Ltd) headquartered in Mumbai. Wipro Water offers Complete Solutions in Water & Waste Water Treatment, O&M, Desalination, Sustainability Consulting, Recycle & Reuse, Sludge Treatment and Source Analysis. Website: www. wiprowater. in Desired Candidate Profile: Qualifications: Desired Experience: Yrs of Exp / Nature of Exp BE Mechanical / Diploma Mechanical 5 to 6 Yrs. in Medium Project Execution in Water and Waste Water domain Key Skills Required: Areas of expertise / skills Understanding of Water and Waste water treatm...

Safety is of utmost concern while you work at HHV hence follow all SHE-Q guidelines of the Company- No tolerance Regularly visit customers and give feedback on customer expectations, complaints and new projects in the pipeline Understand applications and industries where the products can be marketed. Search for new clients who might benefit from company products or services and maximise client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery Negotiate tender/orders and contract terms and conditions to ...

Your Role Safety is of utmost concern while you work at HHV hence follow all SHE-Q guidelines of the Company- No tolerance Regularly visit customers and give feedback on customer expectations, complaints and new projects in the pipeline Understand applications and industries where the products can be marketed Search for new clients who might benefit from company products or services and maximise client potential in designated regions Develop long-term relationships with clients, through managing and interpreting their requirements Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery Negotiate tender/orders and contract terms and condit...

A construction Service Company is looking for Service Head who would be responsible for handling Service and parts teams. Assist clients clients in resolving issues and complaints concerning purchased products or services and establish new business. Required Candidate profile B.E. Mech, Good Communications skills, Problem Solving skills & leadership skills. 15+ Yrs of exp in the same field

-Set & achieve targets of service & Bodyshop -Improve Service standards for customer care & Vehicle care -Enhance volume by implementing various strategies -Focus on Revenue growth, profit margins, customer lifetime value,service cost per customer

Maintain Service Standards for Customer Care and Vehicle Care Enhance volume by implementing various strategies in Customer Relationship activities Focus on revenue growth, profit margins, and service cost per customer Service Marketing & Retention Required Candidate profile Must have good experience in a leadership role in Service for Passenger Car Segments Good communication & interpersonal skills Prefer B.Tech graduates with good team handling experience

Service Now Practice Head. General Exp - All of the above + Experience of building and running portfolio of 50+ Mn size Strong experience of capacity & Capability Building Good connect within industry to attract best talent Good track record of team retention Experience with building stand alone as well as collaborative, bundled Service offerings Good connect with OEM s to bring investments for enablement (Training, Certifications, Demo Instances) Should work collaboratively with other practices, business lines within organization. Should be travel ready and flexible. Technical EXP - All of the above + Should be responsible for Portfolio Management, Governance and Escalation Management Shoul...

Key Roles & Responsibility Annual Business Planning and Review Analyse past performance and potential, draft targets for parts and service location wise with Finance Manager finalize in consultation with the Retail Business Head, monitor weekly and monthly parts consumption and plan corrective actions accordingly. Accounts Receivable Monitor status of accounts receivable with Works Manager, Manager and Retail Business Head, recommend deviation from credit policy in identified cases. Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with concerned works manager for effective closure, if required coordinate between customer and regio...

Key Roles & Responsibility Annual Business Planning and Review Analyse past performance and potential, draft targets for parts and service location wise with Finance Manager finalize in consultation with the Retail Business Head, monitor weekly and monthly parts consumption and plan corrective actions accordingly. Accounts Receivable Monitor status of accounts receivable with Works Manager, Manager and Retail Business Head, recommend deviation from credit policy in identified cases. Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with concerned works manager for effective closure, if required coordinate between customer and regio...

About the Role: Company is seeking a dynamic and visionary leader to head our customer service operations for their subscription-based Water as a Service (WaaS) model. You'll play a pivotal role in ensuring high customer satisfaction, reduced churn, and smooth operational delivery across the country. Key Responsibilities: Develop and execute national service strategy aligned with business goals. Drive customer satisfaction, engagement, and retention initiatives. Monitor SLAs, KPIs, and optimize service workflows. Collaborate with Product, R&D, Sales, IT, and Marketing teams to ensure seamless customer journeys. Use data and analytics to identify trends and inform decision-making. Lead and de...

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 10+ Years as Service Head - Must be handling 10+ service Centers Commercials understanding of Markets & CV business (P&L) Leadership, Communication & People Management Skills

KEY DELIVERABLES :- Responsible for P&L Account of AMC Business Operations of Delhi Branch [with geographical coverage of Delhi NCR, parts of UP (Noida, Ghaziabad), parts of Haryana, HP, Rajasthan, MP and J&K], encompassing both AMC & Spare-parts Sales. Accountable for Revenue and Profitability of this Business Segment Adequate techno-commercial work knowledge and experience in Warranty and Maintenance Services of Central AC Plants, Packaged & Ducted AC Units, VRF and LCAC Units under AMC Business Segment, preferably in the Northern Region of India Prepare Annual Operating Plan for the AMC Business Segment of the Branch and meeting Annual Financial Targets Exposure and experience in the Syst...

Role & responsibilities Ensure top-line and bottom-line growth of Service Business, identify top talents and create a High performance driven culture for the long term growth and sustainability of the business apart from creating share holder value. Organize leadership development and coaching initiatives to the team to enable them succeed in their roles; provide the best-in-class facilities to train them well in the modern manufacturing systems and techniques in order to enable them in achieving the operational and financial metrics within their areas of responsibility and within specified timelines; Create Future Leaders as part of succession planning To Focus on Quality engagement of Key ...