Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Service Head - Subscription Business - ( WaaS || Consumer Electronics) Winning Edge India

16.0 - 20.0 years

32 - 40 Lacs

Gurugram

Work from Office

About the Role: Company is seeking a dynamic and visionary leader to head our customer service operations for their subscription-based Water as a Service (WaaS) model. You'll play a pivotal role in ensuring high customer satisfaction, reduced churn, and smooth operational delivery across the country. Key Responsibilities: Develop and execute national service strategy aligned with business goals. Drive customer satisfaction, engagement, and retention initiatives. Monitor SLAs, KPIs, and optimize service workflows. Collaborate with Product, R&D, Sales, IT, and Marketing teams to ensure seamless customer journeys. Use data and analytics to identify trends and inform decision-making. Lead and develop a high-performing service team (5 direct reportees). Guide team members on core values, performance, and growth. What we are Looking For: Strong leadership with experience managing large service teams. Hands-on knowledge of CRM/service management tools (e.g., Salesforce, Zendesk). Excellent problem-solving, decision-making, and stakeholder management skills. Strong grip on customer experience metrics like NPS, LTV, churn rate. Strategic thinking with a customer-centric and analytical mindset. Qualifications: Preferred: MBA in Operations, Marketing, or Project Management. Experience: 15+ years total Apply Now If you're ready to elevate the service experience of thousands of customers across India, click Apply or send your CV to priyanka@winningedge.life

Posted 1 day ago

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Service Head - Commercial Vehicle with top Automobile company Benchmark Services

10.0 - 18.0 years

22 - 30 Lacs

Gandhidham, Chennai, Jaipur

Work from Office

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 10+ Years as Service Head - Must be handling 10+ service Centers Commercials understanding of Markets & CV business (P&L) Leadership, Communication & People Management Skills

Posted 2 weeks ago

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Branch Head - AMC Business Segment Talent Finder Consultants

20.0 - 28.0 years

15 - 18 Lacs

Noida, Delhi / NCR, Jammu

Work from Office

KEY DELIVERABLES :- Responsible for P&L Account of AMC Business Operations of Delhi Branch [with geographical coverage of Delhi NCR, parts of UP (Noida, Ghaziabad), parts of Haryana, HP, Rajasthan, MP and J&K], encompassing both AMC & Spare-parts Sales. Accountable for Revenue and Profitability of this Business Segment Adequate techno-commercial work knowledge and experience in Warranty and Maintenance Services of Central AC Plants, Packaged & Ducted AC Units, VRF and LCAC Units under AMC Business Segment, preferably in the Northern Region of India Prepare Annual Operating Plan for the AMC Business Segment of the Branch and meeting Annual Financial Targets Exposure and experience in the Systems, Policies and Procedures of the AMC Business Segment Good people management skills, including Leadership Qualities of Team Building and Interpersonal Skills Ensuring high Customer Satisfaction Levels of AMC Segment from the Govt. Pvt. And Tata Group Cos. and Pvt. Sectors. Ensuring good satisfaction of Channel Partners (SSPs / Dealers) Analyzing Market Size and Competitors Business information Exposure to CRM/SAP of the Organization Exposure to Safety/Compliance Standards of the Organization Inventory Control / Inventory Management of Spare-parts Educational Qualification: B. Tech (Mechanical / Electrical) with 18-20 years of post-academic work experience, preferably in the Northern Region of India / Diploma in Engg. (Mechanical / Electrical) with 22-25 years of post-academic work experience, preferably in the Northern Region of India. Feel Free to discuss Kalpana Thakur Senior Executive - Talent Acquisition Mobile: 9311579051 Mail us : hr2@talentfinders.in

Posted 4 weeks ago

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Service Head-Industrial Gears Symbiosis Management Consultants (prop)

14 - 24 years

40 - 70 Lacs

Coimbatore

Work from Office

Role & responsibilities Ensure top-line and bottom-line growth of Service Business, identify top talents and create a High performance driven culture for the long term growth and sustainability of the business apart from creating share holder value. Organize leadership development and coaching initiatives to the team to enable them succeed in their roles; provide the best-in-class facilities to train them well in the modern manufacturing systems and techniques in order to enable them in achieving the operational and financial metrics within their areas of responsibility and within specified timelines; Create Future Leaders as part of succession planning To Focus on Quality engagement of Key customers (70% business) with minimum 85% OTIF. To achieve uniform dispatch of at least 60% of the working days . To focus on New Product Development / Market expansion to achieve 40% sales from new customers / New products, to work for exports growth Identify, map and create strategic alliances with overseas partners for technology upgradation by understanding customer needs, domestic/global trends in the power transmission industry to meet market demand in a timely and cost effective manner

Posted 1 month ago

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