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Wilo Mather And Platt Pumps logo
Service Head Wilo Mather And Platt Pumps

18.0 - 25.0 years

20 - 35 Lacs

Pune

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To establish a culture of service excellence, drive exponential growth in revenue and profitability, and position service as a strategic differentiator to enhance customer acquisition, retention, and loyalty. The role also involves institutionalizing best practices in lifecycle management and ensuring sustainability in operations. Lead a PAN India team of highly skilled service professionals to achieve business objectives. Ensure high customer satisfaction by reducing complaint resolution time and improving service responsiveness. Collaborate with Sales, Projects, and Product teams to enhance customer acquisition and retention. Build a capable service organization through structured technica...

Posted 5 months ago

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