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- 5 years
1 - 3 Lacs
Patna, Gaya, Madhubani
Work from Office
Install, calibrate, and maintain IVD instruments Diagnose and resolve technical issues promptly Train customers on equipment usage and care Maintain accurate service records and reports Adhere to safety standards and travel as required
Posted 2 months ago
- 5 years
1 - 3 Lacs
Kochi, Vijayawada, Coimbatore
Work from Office
Install, calibrate, and maintain IVD instruments Diagnose and resolve technical issues promptly Train customers on equipment usage and care Maintain accurate service records and reports Adhere to safety standards and travel as required
Posted 2 months ago
3 - 6 years
6 - 9 Lacs
Chennai
Work from Office
As an experienced SMT (Surface Mount Technology) professional with a background in maintaining and optimizing SMT lines to ensure world-class process quality. Adept at troubleshooting, root cause analysis, and implementing corrective actions to minimize downtime and enhance productivity. You have: Bachelors engineering or Diploma with 3 plus years of experience in SMT, maintaining, troubleshooting on Fuji NXT pick-and-place machines. Expertise in SMT processes, with hands-on experience in problem-solving. Proficient in using basic quality tools to analyze and resolve process/equipment issues. Experience in managing and executing new product introductions and trials. It would be nice if you also have: Ability to analyze production data and use insights to drive continuous improvement. Familiar in leading projects and driving initiatives to improve operational efficiency. Maximize the performance of SMT lines through regular preventive maintenance, calibration, and troubleshooting. Quickly identify and resolve issues to minimize machine downtime, ensuring high availability for production. Conduct in-depth analysis to identify process and equipment breakdowns, implementing corrective and preventive actions to prevent recurrence. Contribute to the smooth introduction of new products by supporting trials and ramp-up activities. Apply Kaizen/IOQ methodologies to streamline operations, reduce scrap, and improve overall productivity. Work closely with cross-functional teams to meet team KPIs and achieve company goals. Provide on-the-ground support to SMT lines to resolve any technical issues and improve machine uptime.
Posted 2 months ago
5 - 7 years
5 - 6 Lacs
Vasai
Work from Office
Role & responsibilities Installation & Commissioning of machines and attending service calls as per customer request. Provide feedback to NPD for new product development opportunities. Understanding customer needs & providing solutions. Perform competitor products & services analysis. To ensure that the customer is satisfied and adequately taken care of while making a purchase of equipment. Lead & guide sales team to improve sales opportunities. Maintaining customer complaints register & updating in frequent period. Communicating with clients and customers to ascertain what technical service is required. Build and maintain positive relationships with customers, delivering high standards of customer service. Language proficiency Regional Language & English.
Posted 2 months ago
- 2 years
1 - 1 Lacs
Pollachi
Work from Office
Responsibilities: Collaborate with sales team on after-sales services Maintain customer satisfaction through timely resolutions Ensure compliance with safety standards during field work
Posted 2 months ago
5 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Roles & Responsibilities: The Area Field Aftersales Manager will be responsible for implementation of KIA process & policies & ensure the aftersales operation at the dealers under his supervision Support & monitor the development of workshop infrastructure for completion as per time plan. Regular review of Dealer KPI, support to enhance the same. Ensuring right quality and quantity of staff at dealership as per KIN guidelines, Training of dealer staff through OJT & at KIA Training Centre. Implementation of systems & processes at dealership as per KIA guidelines Ensure Policy Adherence at the dealership. Technical feedback, reports, campaign monitoring & reporting to RSFM & HQ. Measuring & monitoring CSI of the dealership & working with dealership to enhance CS. Monitoring customer complaints at reported at various channels, attending to customer grievances, fast resolution & ensuring comeback of customers. Meeting set targets related to Repair orders, Parts, KPI of dealership & growth / improvement plan. Regular planning & organizing of marketing activities basis KIA business plan, seasonal requirements, dealer profitability & customer satisfaction. Regular audits, evaluations to monitor dealership performance. Warranty approvals, audits, parts scrapping etc in the dealership under supervision. Any other duties expected from the position & requested by respective manager.
Posted 2 months ago
- 3 years
1 - 2 Lacs
Lucknow
Work from Office
To give demonstration, training & provide technical support, maintenance & repair services to biomedical equipment in hospitals, clinics, and other medical facilities. Candidate with experience in Neuro-surgery and Gastro-surgery will be preferred. Perks and benefits Expenses reimbursed on actuals. Health Insurance.
Posted 2 months ago
3 - 8 years
5 - 11 Lacs
Kolkata, west bengal
Work from Office
Designation: Field Service Engineer Industry : IVD Industry Location: Kolkata Roles & Responsibility Responsible to support the customers for all the product lines of Company instrument directly, via teams and channel partners Ensure the use of the global service tools at the local level. Should make effective use of service tools available at Company to assess and report the effectiveness of service at customer sites. Should provide timely feedback to the global teams service, R&D & and Manufacturing, in case of critical issues. Responsible for planning of local spares stock. Responsible for escalation to global service group about critical service issues. Responsible for Service Revenue generation in the responsible territory. Participates in evaluations/demonstrations with distributor teams. Uses and updates CRM to control its actions. Role will require extensive traveling at times. Responsible for maintaining Company Service standards at Company Customers Responsible for Company tools provided to him Responsible for acting in lines with Company ethics and culture at Customers. Ensure Customer happiness with Company Product and Services. Interested Candidate Share their CV here at Email : kshama.k@head2hire.com M: +91 7290007914 ( Voice & Whats app )
Posted 2 months ago
1 - 6 years
2 - 3 Lacs
Mumbai
Work from Office
SUMMARY Warranty Claims Processor Job Summary We are in search of a Warranty Claims Processor to uphold the quality and service standards of the Warranty Claims processing team in alignment with the contracted Service Level Agreement. The ideal candidate will be accountable for examining warranty claims, facilitating recovery, and assigning appropriate responsibilities, as well as formulating and executing strategies to improve operational efficiencies. Location and Shift Timings Work Location : Airoli, Navi Mumbai Shift Timings : 12.30 PM- 10 PM & 7.00 AM to 4.30 PM WFH / WFO : Hybrid Responsibilities Develop and execute strategies to improve operational efficiencies Examine warranty claims, facilitate recovery, and assign appropriate responsibilities Conduct and assess monthly reporting Execute queries and conduct verification and analysis of warranty claims using available external resources Record and append comments to warranty claims Required Skills **Experience : Min 1 year to max 3 years preferred worked as service advisor, Warranty claims assessor role** BE Automobile Graduate/12th + Diploma with Automotive experience BE Mechanical Graduate/12th + Diploma with Automotive experience Experience in Warranty ( Aftermarket services) domain Experience with Auto components Interpersonal skills to deal with dealers, warranty engineers, etc. Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim Organized, timely, pro-active, and highly productive Experience in Warranty /Auto Dealership Requirements Requirements: **Experience : Min 1 year to max 3 years preferred worked as service advisor, Warranty claims assessor role** BE Automobile Graduate/12th + Diploma with Automotive experience BE Mechanical Graduate/12th + Diploma with Automotive experience Experience in Warranty ( Aftermarket services) domain Experience with Auto components Interpersonal skills to deal with dealers, warranty engineers, etc. Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim Organized, timely, pro-active, and highly productive Experience in Warranty /Auto Dealership Benefits Budget:30K CTC Click to chat with 2COMS (10:00 am - 06:00 pm) post applying: https://url.2coms.com/68 To start chat , click link & then press enter once the keyword ( Start Chat For Job ) pops up on the typing area of WhatsApp.
Posted 2 months ago
7 - 10 years
9 - 13 Lacs
Thane
Work from Office
Location : Mumbai / Thane What are my responsibilities Order handover from acquisition team as per standard processes Collection of site inputs. If required visit the site for collection of mechanical dimensions, understanding of electrical schematics and protection requirements from the customer. Implementation of collected inputs for finalization of drawings and documents. Preparation of GA, FV, MSLD, Wiring drawings in line with input received from acquisition team, order requirements / specifications / order contract documents and customer site requirements Knowledge of Testing of MV products and Numerical relays Clear understanding of customer requirement with effective communication with all the order stakeholders and submission of drawings to customer as per contract, PO & specifications in consideration with available costs Follow up with the client for approval on submitted drawings / documents. Plan the order for manufacturing in line with contractual delivery and approvals (milestones) Knowledge of Contract management and commercial concepts(LC, ABG,, PBG etc..) Create pool from the different internal stake holders including Design, VCB Team, Procurement Team, BA Team & drive them to get the task completed on time. Alignment with manufacturing team for deliveries. Coordinate with client for inspections and get the formal inspection clearances with the help of quality team Responsible for change and claim management and maintain / exceed profitability of an order. Sends regular / periodical progress updates to the customers / management and as & when required Apply and get the delivery extensions wherever required. Good communication and conflict management skills. Negotiations with vendors for bought out equipments wherever required. Technical evaluation of vendors. Alignment with procurement team for final selection of vendor. Arranges dispatch clearance from customer & co-ordinates with the factory for dispatch. Coordinate changes with internal teams. Monitor various order milestones for smooth and timely completion of the order as per contractual requirement. Monitoring of Purchase Order Status / manufacturing update at supplier end and progress of Post Order Documentation. Monitor and follow-up on vendor activities, highlight potential delays. To ensure that corrective actions are taken to minimize/manage the delays/damages. Co-ordinate with FS team for site deployment and arrange to get the FAC (Final Acceptance certificate) from the customer Important qualities we seek are a positive can-do attitude, a pro-activeness, thinking out of the box with a broad horizon, an aptitude for hard work. Cross functional collaboration and effective customer management skills are necessary. Have clear written and oral communication skills. Be innovative, creative and professional at all the times. What do I need to qualify for this job? B.E./B. Tech in Electrical Engineering Minimum 7 to 10 years relevant experience in Service / Testing / Order Management. Basic proficiency in Medium & Low Voltage products / Systems / Retrofits / Relays & Protection Systems Familiar with Manufacturing Processes/Material Standards, measuring and test equipments Good communication skills & Customer orientation. Good working knowledge of MS Office softwares like MS word, MS Excel & Power point.
Posted 2 months ago
2 - 5 years
2 - 6 Lacs
Pune
Work from Office
Job Brief We are looking for a candidate who has experience of working across LV/IBMS projects and will be responsible for executing preventive / corrective maintenance at the customer site. Duties & Responsibilities 1. Scheduling planned maintenance activity and ensuring completion on time. 2. Attending breakdown calls and resolving within SLA 3. Troubleshoot & commissioning Low Voltage systems (CCTV, FAS, ACS, FM 200) 4. Responsible for service and PM Reports 5. Spares Management at site for service 6. Ensure all the projects are executed timely with in the budget. 7. Meeting user/client frequently and share MOM 8. Timely Invoice submission & Payment collection 9. Site Surveys and Prepare BOQ 10. Generate new business from Existing client. 11. Responsible for AMC renewals 12. Team Development. Provide training to the team. 13. Follow standard practice for service & installation. 14. Attend weekly review. Should have knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System
Posted 2 months ago
8 - 13 years
25 - 30 Lacs
Gurugram
Work from Office
Your new role - exciting and future-oriented: 2D and 3D design of steam turbine components: turbine rotor, casings, blades, gland seal components, bolting, bearings & pedestals, steam valves etc. Implementation of product definition documentations including graphics, bill of materials and process requirements. Support field service team and customer queries in urgent forced outage recovery programs. We dont need superheroes, just super minds: Diploma/bachelors degree in mechanical or production engineering. 8 to 14 years of engineering or manufacturing experience, preferably in Turbomachinery domain. Significant hands-on experience in designing software like NX, Pro-E and AutoCAD etc. Knowledge of SAP (product module) and Teamcenter. Ability to work independently with minimal guidance or direction. Ability to coordinate directly with field service, manufacturing, quality, and network partners. Ability to communicate effectively, both verbally and in writing. Ability to make quick, informed decisions on a regular basis. Ability to manage multiple manufacturing issues / projects and deadlines. Flexibility to travel as required by the projects and customers. Familiarity with steam turbine products or repair methods for major components is an added advantage.
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Vadodara
Work from Office
Job profile: Service of Siemens Process Instrumentation product family (pressure transmitters, level transmitters, flowmeters, Weighing products and valve positioners) Capturing and execution of Siemens Process Instrumentation service business in South region Coordination and effective utilization of service partners to increase customer satisfaction for Siemens Process Instrumentation services in South region How do I qualify for this job? B.E or BTECH (Instrumentation / Electronics) Candidate should have good knowledge of customer base in South Region Candidate should have experience of minimum 3 years in servicing of Process Instrumentation products Candidate should have good reputation amongst xxxxxx region customers Candidate should have very good command over written and spoken English Candidate should have very good communication skills Candidate should have good command on MS excel, word. Candidate should have great interpersonal skills and should be able to work in a Team Knowledge and hands on experience on Siemens process Instrumentation products will be added advantage.
Posted 2 months ago
1 - 4 years
5 - 9 Lacs
Kolkata
Work from Office
We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. About The Role : Ensure customer satisfaction from service contracts as well as service project management. Creating business impact and sustainability through year-on-year service bank growth. Acquisition spare and small project from existing customer accounts to impact the business growth. Managing the P&L for the assigned projects, contracts and ensure committed profitability. Maintain the cash flow for the assigned projects. Support sales team through generation of leads, cost optimization and customer connections. Acquisition of sustainable talents and retention of potential resources in the organization. Planning and deployment of resources to ensure maximum productivity. Enhancement of technical knowledge of service delivery team through proper planning of trainings and on-job deployments. Maintain documents for internal and external audits to ensure zero deviation in business process. Maintaining EHS policies to ensure zero tolerance in safety. Explore potential Digital transformation of traditional business Make your mark in our exciting world of Siemens. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure athttps://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens
Posted 2 months ago
1 - 5 years
3 - 7 Lacs
Thane
Work from Office
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE. Location Mumbai / Thane What are my responsibilities? Order handover from acquisition team as per standard processes Collection of site inputs. If required visit the site for collection of mechanical dimensions, understanding of electrical schematics and protection requirements from the customer. Implementation of collected inputs for finalization of drawings and documents. Preparation of GA, FV, MSLD, Wiring drawings in line with input received from acquisition team, order requirements / specifications / order contract documents and customer site requirements Knowledge of Testing of MV products and Numerical relays Clear understanding of customer requirement with effective communication with all the order stakeholders and submission of drawings to customer as per contract, PO & specifications in consideration with available costs Follow up with the client for approval on submitted drawings / documents. Plan the order for manufacturing in line with contractual delivery and approvals (milestones) Knowledge of Contract management and commercial concepts(LC, ABG,, PBG etc..) Create pool from the different internal stake holders including Design, VCB Team, Procurement Team, BA Team & drive them to get the task completed on time. Alignment with manufacturing team for deliveries. Coordinate with client for inspections and get the formal inspection clearances with the help of quality team Responsible for change and claim management and maintain / exceed profitability of an order. Sends regular / periodical progress updates to the customers / management and as & when required Apply and get the delivery extensions wherever required. Good communication and conflict management skills. Negotiations with vendors for bought out equipment"™s wherever required. Technical evaluation of vendors. Alignment with procurement team for final selection of vendor. Arranges dispatch clearance from customer & co-ordinates with the factory for dispatch. Coordinate changes with internal teams. Monitor various order milestones for smooth and timely completion of the order as per contractual requirement. Monitoring of Purchase Order Status / manufacturing update at supplier end and progress of Post Order Documentation. Monitor and follow-up on vendor activities, highlight potential delays. To ensure that corrective actions are taken to minimize/manage the delays/damages. Co-ordinate with FS team for site deployment and arrange to get the FAC (Final Acceptance certificate) from the customer Important qualities we seek are a positive "˜can-do"™ attitude, a pro-activeness, "thinking out of the box" with a broad horizon, an aptitude for hard work. Cross functional collaboration and effective customer management skills are necessary. Have clear written and oral communication skills. Be innovative, creative and professional at all the times. What do I need to qualify for this job? B.E./B. Tech in Electrical Engineering Minimum 7 to 10 years"™ relevant experience in Service / Testing / Order Management. Basic proficiency in Medium & Low Voltage products / Systems / Retrofits / Relays & Protection Systems Familiar with Manufacturing Processes/Material Standards, measuring and test equipment"™s Good communication skills & Customer orientation. Good working knowledge of MS Office software"™s like MS word, MS Excel & Power point. WE"™VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU? We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.
Posted 2 months ago
3 - 8 years
4 - 8 Lacs
Guwahati
Work from Office
Execute all service activities assigned to him/her , which are coordinated via Customer Care Centre in an adequate and appropriate manner. It will include all service activities , Preventive maintenances and system updates. Area of Responsibilities Perform installations, start ups, maintenance, repairs and updates of all products within area of operation assigned. Communicating and coordinating all service operations for the region & install base assigned under operative advises from Customer Care Centre. Supporting the SERVOR Service process and ensure optimal performance in all related process activities. Escalate incidents according to the defined parameters and inform the Customer Care Centre. Inform Uptime Service Centre on all technical escalation issues and execute as per their guidance/direction. Report any Customer complaints with proper documentation to the CCC & Group Leader. Ensure the proper use of tools & test equipment and report it on respective service report. Using Online service/diagnostic tools and maintain Smart Remote Service connectivity. Compliance to National and Local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare. Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare Customer Services. All responsibilities and jobs must be performed as cost effectively as possible, taking profitability into account. Experience : Upto 3 years of experience . Educational Qualification : BE/B.Tech or Diploma in Electronics/Instrumentation/Bio-Medical or Electronics & communication Engineering.
Posted 2 months ago
4 - 8 years
9 - 13 Lacs
Vadodara
Work from Office
Looking for a challenging role? If you really want to make a difference - make it with us Siemens Energy is focused on helping customers navigate the world"™s most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. With us, you can do something significant that benefits society and human progress A Snapshot of Your Day In a growing business and highly dynamic environment, you will actively handle Commercial project management activities for our SSP Business in TI STG Vadodara. The role will involve cross collaboration with colleagues/customers across multiple areas and locations. Job Requirements Coordination with Order Management for all incoming purchase requests with all required technical inputs. Invite offers from approved suppliers, in close co-ordination with a strategic procurement team, from local and import market. Make techno-commercial evaluation of offers, negotiate as per benchmarking and prepare techno-commercial comparison for assessment and approval. Purchase order creation and close follow-up for delivery of goods and services in line with end customer want date within the compliance framework of organization. Establish and manage communication with support functions like engineering, quality, stores, commercials, finance etc. Define and execute strategy for vendor loading and monitor on time deliveries from suppliers to meet end customer delivery and organization revenue targets. Prepare advance planning and strategy in co-ordination with order management team for raw material and spare inventory for smooth execution of short lead time customer orders. Co-ordinate and monitor with internal workshop for need of their purchase requests for goods and services for jobs getting repaired / manufactured in house. Minimum 12 to 14 Years Experience, BE Mechanical We don"™t need superheroes, just super minds We"™ve got quite a lot to offer. How about you? This role is based in Vadodara. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come.
Posted 2 months ago
4 - 9 years
5 - 12 Lacs
Jamshedpur, Rajkot, Jaipur
Work from Office
Roles & Responsibility Execute the commissioning/ breakdown of Products within the framework of Tools policies and guidelines Resolving of Customer complaints & maintenance of customer files. Follow up of pending calls by juniors & online support to Juniors & customers Updation of service activities in CRM. Generation of revenue through AMC and managing the same. Maintenance and calibration of measuring & control equipments and spares management. Organize receivables and commercial documents against invoices. On job training to juniors. Adherence to ISO process, coordination with other functional departments, Principals and customers. Generation of revenue through VAS Facilitating customer training at Principals and tech Centre. Conducting of Quality Systems Audits. People Management: Establish accountability and ownership towards achievement of deliverables against the plan Responsible for management of direct reports which includes performance management and skill enhancement activities Provide coaching, direction and leadership support to direct reports / team members in order to achieve business results MIS & Reporting: Responsible for providing data for MIS to the Branch Head To carry out service activities, as per the allocation, Customer's requirement and Organisation's processes.
Posted 2 months ago
7 - 15 years
11 - 13 Lacs
Pune
Work from Office
TATA PLAY LIMITED is looking for Manager - Field Service Delivery to join our dynamic team and embark on a rewarding career journey Oversee field service operations to ensure timely and efficient service delivery. Manage and coordinate the activities of field service technicians. Develop and implement standard operating procedures for field service operations. Monitor and report on service performance metrics. Resolve customer issues and complaints in a timely manner. Train and mentor field service staff to enhance their skills and performance.
Posted 2 months ago
1 - 6 years
2 - 3 Lacs
Kochi, Hyderabad, Pune
Work from Office
1. Experience in- Cash Counting Machine, Note Sorting Machine, ATM etc. 2. Experience in- CCTV, Access Control System, Intruder Alarm, Biometrics etc. 3. Installation, Maintenance, Commissioning or servicing of systems. 4. Experience in Field.
Posted 2 months ago
5 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Role & responsibilities Support Workshops remotely or in-person to diagnose and resolve the technical concerns at field concerns and conducting OJTs Identify new failures and make PCIR for RCA & PCA initiation Visit to the workshop/ customer in the given region for diagnosing & resolving the Arrange PCIR failed parts and hand over the parts to the CQA for RCA Refer the telematics for analyzing the concerns in the scooters Conduct short session for dissemination of the know-how in there respective regions on latest repairs Verify and Approve the warranty claims from their respective regions with in 2 hrs TAT Identify difficult repair or diagnostics topics, prepare the technical circulars and release to the network. Highlight Service manual and current flow diagram corrections/ update communicate to the training department on need identified on training reinforcement topics in their respective regions. Preferred candidate profile
Posted 2 months ago
1 - 6 years
1 - 2 Lacs
Bengaluru
Work from Office
SUMMARY Job Opening: Automobile Service Champion About Client: Our client is a leading Indian multinational ride-sharing company, with a diverse portfolio that includes financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities: Customer Handling Greet customers with a smile and maintain a professional and courteous demeanor Verify service requests and capture customer feedback in the system Communicate effectively with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Update diagnosis reports in the Workshop Management System (Getafix) Perform repairs and final inspections based on customer feedback System Handling Track customer complaints in Zendesk and update the system in real-time Operate the Workshop Management System (Getafix) with 100% adherence Update operational status and estimated time of arrival in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA scooters Capable of repairing or replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Audit inventory and ensure alignment between system and physical inventory Perform Goods Receipt Note (GRN) and maintain inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment Requirements Requirements: Only Male candidates Minimum qualification: 12th/diploma/ITI/graduation/post-graduation Minimum experience: 1 year in the automobile service sector Location: Bangalore Benefits Upto 2.76lpa CTC including PF+ ESIC
Posted 2 months ago
8 - 10 years
9 - 11 Lacs
Navi Mumbai
Work from Office
Oversee the service operations, including field service, maintenance, support, customer service related to the company's manufactured products.ensure customer satisfaction, drive revenue, maintain high level of technical support
Posted 2 months ago
- 1 years
2 - 3 Lacs
Kochi
Work from Office
The ideal candidate will bring domain expertise and a strong understanding of the responsibilities related to this role Key expectations include hands-on project experience, adaptability to fast-paced environments, and excellent problem-solving skills Candidates should also be able to collaborate across teams, contribute innovative ideas, and align with organizational goals The candidate should be proactive, a strong communicator, and capable of working in a dynamic team Familiarity with industry standards and a commitment to delivering high-quality solutions is expected
Posted 2 months ago
- 4 years
1 - 3 Lacs
Vapi, Ahmedabad
Work from Office
Job Description: Job Title: Field Service Engineer/Technician Locations: Ahmedabad, Morvi, Gandhidham, Baroda/Vadodara, Vapi, Ankleswar (Gujarat) Job Type: Full-Time Qualification: ITI / Diploma in Electrical or similar field Experience: 0 to 4 Years (Freshers welcome) Industry: Material Handling / Mechanical / Electrical Maintenance Candidate must have their own vehicle with a valid driving license and be willing to travel to the specified and nearby locations. We are hiring Service Engineers & Technicians in the above mentioned locations within Gujarat. This is an excellent opportunity for both freshers and experienced candidates who are ready to build a career in material handling equipment maintenance. Selected candidates will undergo 6 months of training and must be open to field visits as assigned by the manager/supervisor. Key Responsibilities Perform routine and preventive maintenance of machines based on our divisions (Mechanical, Electric, Diesel, LPG types). Troubleshoot mechanical, electrical, and hydraulic issues. Attend breakdown calls and ensure timely service. Maintain accurate service logs and reports. Support the service team and provide assistance at client sites when required. Candidate Requirements ITI or Diploma in Electrical, Mechanical, or relevant discipline. 0-4 years of experience in equipment maintenance or servicing. Willingness to travel for field service as per management instructions. Basic understanding of mechanical/electrical systems (training will be provided). Good communication and problem-solving skills. What We Offer? 6-month training program (with field exposure). Competitive salary (PF & ESI included) & other allowances, benefits with growth opportunities. Supportive team and hands-on learning environment. Career progression in the material handling and service domain. How to Apply: Send your resume with the subject line "Application for Service Engineer" to recruiter.ahd@deccandiesels.com For a quick discussion, WhatsApp or call us at 9714501022
Posted 2 months ago
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