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1.0 - 3.0 years

3 - 4 Lacs

Ahmedabad

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Service Engineer - Pumps & Valves Industry Job Overview: We are seeking a skilled and dedicated Service Engineer to join our team in Ahmedabad. The ideal candidate will have hands-on experience in the installation, servicing, and maintenance of pumps and valves, with a strong commitment to fieldwork and client satisfaction. Key Responsibilities: Conduct installation, commissioning, and servicing of pump and valve systems at client sites Troubleshoot technical issues and perform preventive maintenance Prepare service reports and maintain proper documentation Coordinate with internal teams and customers for timely resolution of issues Ensure high standards of service and customer satisfaction Follow safety and quality protocols during on-site visits Requirements: Diploma or Bachelors in Mechanical Engineering 1 to 3 years of relevant experience in the pump/valve industry Strong technical understanding of mechanical components Good communication and interpersonal skills Must be willing to travel for field visits regularly within and around Ahmedabad Local candidates from Ahmedabad will be preferred Own two-wheeler preferred (with valid license)

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0.0 - 2.0 years

1 - 5 Lacs

Pune

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class systems are running smoothly. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class systems are running smoothly. Interface with clients on an ongoing basis, utilizing exceptional communication skills to maintain quality. Interpret and design resolutions for client issues based on deep product knowledge. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Good To Have Skills:Knowledge of Cloud Technologies, Experience with Incident Management Tools Strong understanding of ITIL Framework and Service Management Processes Experience with ticketing tools such as ServiceNow or Remedy Excellent communication and interpersonal skills Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Computer Science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office. Qualification Bachelor Degree

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2.0 - 7.0 years

1 - 5 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide excellent Spanish Language support to clients. Deliver top-notch Service Desk Voice Support to resolve client issues effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Spanish Language, Service Desk Voice Support Strong understanding of IT service management processes. Experience in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional application designs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications based on business process needs. Implement best practices for application design and development. Conduct testing and debugging of applications. Provide technical support and guidance to team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Strong understanding of IT service management processes. Experience in designing and implementing ServiceNow solutions. Knowledge of ITIL framework and best practices. Hands-on experience in customizing ServiceNow applications. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

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5.0 - 8.0 years

6 - 9 Lacs

Gurugram

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Role & responsibilities To work earnestly to provide service support to customers to achieve customer delight and profitability for the company. To carry out machine Installations and commissioning To train customers, operators, and engineers regarding operation, preventive maintenance, etc. Planned/broken down maintenance of machines under warranty as well as under AMC. Follow up from time to time for payments and spare parts orders with customers. To maintain customer service records/ flies etc. To carry out machine Demonstration at customer end / Demo room / Exhibitions, etc. Timely submission of reports as desired by seniors Preferred candidate profile Graduate in Engineering 5-8 years' experience in a similar role Good working experience on CNC machines, preferably in the wire harness manufacturing field. Should possess good communication skills. High level of customer orientation, resilience, and teamwork

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3.0 - 8.0 years

5 - 10 Lacs

Coimbatore

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Configuration Management Database (CMDB) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to gather and analyze requirements. Design and develop applications based on business process and application requirements. Ensure the applications are scalable, secure, and user-friendly. Perform code reviews and provide feedback to improve application quality. Troubleshoot and resolve application defects and issues. Stay updated with the latest industry trends and technologies. Assist in the testing and deployment of applications. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Configuration Management Database (CMDB). Strong understanding of IT service management processes and best practices. Experience in designing and implementing ServiceNow CMDB solutions. Knowledge of ServiceNow modules such as Incident Management, Change Management, and Problem Management. Experience in integrating ServiceNow with other systems using APIs. Good To Have Skills:Experience with ITIL framework. Familiarity with Agile development methodologies. Knowledge of JavaScript and HTML/CSS for ServiceNow customization. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Configuration Management Database (CMDB). This position is based at our Thiruvananthapuram office. A 15 years full time education is required. Qualifications 15 years full time education

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7.0 - 12.0 years

9 - 14 Lacs

Pune

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 7.5 year(s) of experience is required Educational Qualification : NA Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional designs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design process Conduct regular team meetings to ensure alignment and progress Stay updated on industry trends and best practices Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM Good To Have Skills:Experience with BMC Helix Discovery Strong understanding of IT service management processes Knowledge of ITIL framework Experience in application design and development Ability to translate business requirements into technical solutions Additional Information: The candidate should have a minimum of 7.5 years of experience in BMC Helix ITSM This position is based at our Pune office A NA is required Qualifications NA

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional application designs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications based on business process needs. Implement best practices for application design and development. Conduct testing and debugging of applications to ensure functionality. Provide technical support and guidance to team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Strong understanding of IT service management processes. Experience in designing and implementing ServiceNow applications. Knowledge of ITIL framework and best practices. Hands-on experience with ServiceNow platform customization. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

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3.0 - 8.0 years

5 - 10 Lacs

Pune

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into functional design solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications based on business process requirements. Implement best practices for application design and development. Conduct testing and debugging to ensure application functionality. Provide technical support and guidance to team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Strong understanding of IT service management processes. Experience in designing and implementing ServiceNow solutions. Knowledge of ITIL framework and best practices. Hands-on experience in customizing ServiceNow applications. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

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3.0 - 5.0 years

4 - 6 Lacs

Gurugram

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Role & responsibilities To work earnestly to provide service support to customers to achieve customer delight and profitability for the company. To carry out machine Installations and commissioning To train customers, operators, and engineers regarding operation, preventive maintenance, etc. Planned/broken down maintenance of machines under warranty as well as under AMC. Follow up from time to time for payments and spare parts orders with customers. To maintain customer service records/ flies etc. To carry out machine Demonstration at customer end / Demo room / Exhibitions, etc. Timely submission of reports as desired by seniors Preferred candidate profile Graduate in Engineering 3 - 5 years experience in a similar role Good working experience on CNC machines, preferably in the wire harness manufacturing field. Should possess good communication skills. High level of customer orientation, resilience, and teamwork

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1.0 - 5.0 years

1 - 3 Lacs

Pune

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Engineer with 1+ yrs in dental chairs & CBCT; skilled in install, maintenance, training & boosting client satisfaction. Required Candidate profile Technical Skills Dental chair & CBCT Installation Preventive Maintenance & Troubleshooting Client Training & Technical Support

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15.0 - 22.0 years

45 - 50 Lacs

Sanand, Ahmedabad

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Full Time with Top German MNC Service strategy and operations management Develop and implement a comprehensive service strategy that is closely aligned with the company's overall business goals, with a focus on enhancing customer experience (CX), reducing TCO, and prolonging the service life of products Create long-term, medium-term, and short-term service business plans, ensuring seamless alignment with organizational objectives and effectively deploying resources to achieve desired outcomes Plan, budget, and strategically allocate resources, including manpower, tools, and equipment, for field service (FS), ensuring optimal utilization and efficiency in service delivery Drive the achievement of business key performance indicators and other annual service objectives, closely monitoring performance metrics, analyzing data, and implementing targeted strategies to continuously improve service performance Oversee the management of the repair facility, including the implementation of technical modernization initiatives, budgeting, and efficient resource allocation, to enhance repair capabilities and optimize operational efficiency Develop comprehensive plans, schedules, and deployment strategies for service activities across field service (FS), repair centers (R), spare parts (SP), and remote field (RF) service, ensuring timely and high-quality service delivery to customers Lead the development and negotiation of service offers, effectively managing service contracts, and overseeing contract management processes to ensure compliance with contractual obligations and maximize customer satisfaction Digitalization of Service Process and Offerings Product lifecycle management and operations support Implement strategies for management of entire product life cycle, including installation, commissioning, retro fitment, and replacement, while maintaining consistent and meaningful customer connections throughout, ensuring smooth transitions and promptly addressing any customer concerns or issues Promote and drive the adoption of Annual Maintenance Contracts (AMC) and Annual Rate Contract (ARC) among customers, highlighting the benefits of ongoing support and service, engaging with customers to provide comprehensive information, address queries, and facilitate informed decision-making Facilitate training programs for associates, channel partners, and customers to enhance their knowledge and skills related to the product and services, collaborating with stakeholders to develop and deliver tailored training modules, workshops, and webinars Conduct Installation base (iBase) mapping to accurately capture and manage customer information, interactions, and preferences, utilizing the Installation system to maintain a comprehensive database and leverage customer insights for personalized interactions and tailored solutions Streamline and automate processes to simplify and enhance the customer experience, identifying optimization opportunities, leveraging technology solutions, and refining customer touchpoints to improve efficiency and meet customer expectations Implement effective inventory management practices to ensure optimal stock levels and availability of spare parts, collaborating with cross-functional teams to forecast demand, monitor inventory, and establish efficient replenishment processes Develop and execute a comprehensive spare parts stocking strategy with assortment management, analyzing data, customer demand patterns, and market trends to determine the optimal assortment of spare parts, collaborating with suppliers to ensure timely availability while considering cost-effectiveness and quality standards Service excellence and market development Conduct industry benchmarking and analysis to identify market trends, competitor strategies, and best practices, enabling the development of effective service strategies and operational improvements. Represent the Service department in various industry forums, conferences, and customer meetings, showcasing the company's service capabilities, sharing insights, and building strong relationships with key stakeholders. Build and nurture strong relationships with key customers, understanding their unique requirements, proactively addressing their concerns, and providing tailored solutions to enhance customer satisfaction and loyalty. Drive and oversee special service initiatives, involving high financial involvement in decision-making, by conducting feasibility studies, cost-benefit analysis, and risk assessments to ensure successful implementation and achieve desired outcomes. Collaborate with global teams to deploy and localize global service initiatives in the local market, adapting processes, tools, and programs to meet regional requirements while maintaining alignment with global standards. Gather market intelligence and insights, including customer feedback and industry trends, and provide timely and relevant information to the Price department to support the development of competitive local pricing strategies for spare parts, repair services, and other service offerings Continuous expansion of service network Development of Service portfolios based on market demands Service quality and compliance Monitor customer complaints across the organization with defined service level agreements (SLAs) and regularly review them with management and associated departments to ensure prompt resolution and customer satisfaction Ensure timely closure of customer complaints by coordinating with relevant teams, tracking progress, and implementing effective escalation and resolution processes Handle and manage warranty processes, including claim handling, documentation, and coordination with relevant departments to ensure efficient and effective resolution Conduct audits to assess compliance with internal policies, industry regulations, and quality standards, identifying areas for improvement and implementing corrective actions as necessary Drive compliance topics within the organization by promoting awareness, providing training programs, and ensuring adherence to regulatory guidelines and company policies Team leadership and development Lead the team by setting clear performance goals, providing regular feedback, and supporting the professional growth of team members through coaching, mentoring, and training opportunities. Plan and execute comprehensive talent management strategies, including recruitment, onboarding, and development programs, to attract and retain top talent, both within the organization and with Channel Partners who work with the Service team. Implement upskilling and reskilling initiatives to ensure that team members are equipped with the necessary knowledge and skills to effectively support the newest products and solutions Manage service teams by establishing efficient workflow processes, optimizing resource allocation, and monitoring performance metrics to ensure the timely and high-quality delivery of services Promote positive leadership practices by leading by example, encouraging open communication, fostering a culture of trust and empowerment, and recognizing and rewarding team achievements. Handle administrative responsibilities related to team management, such as budgeting, resource planning, and performance tracking, to ensure the smooth operation of the team and alignment with organizational goals. Drive initiatives to enhance the company's Great Place to Work (GPtW) status by implementing employee engagement programs, conducting regular surveys to gather feedback, and implementing action plans to address areas of improvement Qualifications Qualification : B.Tech / B.E. Mechanical (MBA Preferred) Experience : 18 to 22 Years of relevant Experience Functional Competencies In-depth domain knowledge Market insights and understanding Customer relationship management Strategic thinking and strategy development Business acumen Contract management Account management Sales forecasting Service delivery management Customer retention strategies Industrial benchmarking Competitive analysis Analytical skills Pipeline and resource management Team building and management Service Process Improvement Cost analysis and management Behavioral Competencies Leadership skills Communication Customer Focus Relationship Building Problem Solving Strategic Thinking Adaptability and agility Team Management Results Orientation Emotional Intelligence Collaboration Influence and Persuasion Time Management Resilience Innovation

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7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

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The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCl is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the worlds biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customers business critical applications. What is Security Products Group at OCI? OCI Security Products Group is building comprehensive product portfolios to protect customers cloud environments with innovative approaches and hyperscale efficiency. Our core security pillars are: customer isolation, data encryption, security controls, visibility. Our vision is to build the most secure cloud environment for our customers to build their applications confidently on top of OCI. We are making strategic decision to heavily invest on detecting system vulnerabilities and threat activities, correlate and analyze problems, then remediate, notify and block attacks from malicious actors against customer cloud environment. This position is with a high scale tier-O service. This is a challenging space with lot of complex problems and huge impact. We are looking for candidates with deep distributed systems experience. Who are we looking for? We are looking for engineers with distributed systems experience. You should have experience with the design of major features and launching them into production. Youve operated high-scale services and understand how to make them more resilient. You work on most projects and tasks independently. The ideal candidate will own the software design and development for major components of Oracles Cloud Infrastructure. You should be both a rock-solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low-level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. What are the biggest challenges for the team? The biggest challenges for the team are reliability, performance and keep up in cybersecurity space. The dynamic and fast growth of the business is driving us to improve the ability of our systems to scale out and handle traffic patterns with full coverage that are several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right tradeoffs, communicating those decisions effectively, and crisp execution. We need engineers who can build services that can reliably protect our customer cloud environment. We need engineers who can figure out how we can keep up our solution in a fast pace to securely protect our customers. We need engineers who can build services that enable us to offer even more options to customers and contribute to the overall growth of Oracle Cloud. Required Qualifications 7+ years distributed service engineering experience in a software development environment Experience driving feature design reviews, documentation, UX reviews, and working with Product Managers through the entire launch process Strong development experience in Java, C++, C#, or similar OO languages Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures Good understanding of databases, NoSQL systems, storage and distributed persistence technologies Experience building multi-tenant, virtualized infrastructure a strong plus Preferred Qualifications Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle)

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1.0 - 6.0 years

1 - 3 Lacs

Gwalior, Rajgarh, Bilaspur

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Gilbarco Veeder-Root POSITION DESCRIPTION STATEMENT (PDS) Title: Service Engineer Fuel Dispensing Unit & Retail Outlet Automation Services Field Department: Location: Reporting to: Area Service Manager (ASM) / Area Service Controller ( ASC) I. Purpose of position Perform installation, repair and maintenance tasks on equipment and infrastructure at customer/partner sites primarily the retail fuel outlet. Flexibility is required to address customer needs , identify the problem at site and ensure timely completion of the Job in a safe and secure manner. Gilbarco Veeder-Root (GVR) requires that all associates comply with the GVR Health, Safety and Environment (HSE) Policy as well as the Vontier Standards of Conduct. II. Position relationships Internal Service Manager Team leader Call Handlers/dispatchers Helpdesk/Technical Support Other field engineers External Customers Petrol Pump Dealers Subcontractors Members of the public Planners Interaction with installation/project manager & project coordinator where applicable III. Key Responsibilities 1. Ensure that all activities are carried out safely in accordance to all relevant country specific Health & Safety legislation and Gilbarco Veeder Root HSE policy/procedures. 2. The associate is personally responsible for contributing to a safe working environment by maintaining an orderly work area and proactively raising safety concerns. 3. Ensure that all training and qualifications necessary to perform work tasks are identified in a timely manner and that no activities are undertaken without suitable competence. 4. Carry out preventive maintenance jobs as per schedule. 5. Carry out breakdown jobs assigned by the ASM. 6. Update spares requirement to ASM. 7. Collect the spares from courier office / Service centre and resolve the complaint immediately on receipt of spares. 8. Ensure resolution of complaints in the 1st visit itself. 9. Return defective spares to stores within 7 days of closure of complaint. 10. Return unused ok spares immediately to the stores department. 11. Provide feedback to the CSD immediately after closure of complaint. 12. Submit all Breakdown service reports to ASM/Stores and Preventive maintenance reports to Commercial Executive on a weekly basis. 13. Report non-compliance issues if found being practices in the system to supervisor or use Speak up opportunity provided by the company. IV. Measures of Performance Customer Service Level Agreement (SLA) (achievement %) First Time Fix (FTF%) Backlog (minimize) Jobs per day (work in field) Safety and Compliance V. Personal Qualifications & Experience Required Electronics/Electrical Post school education in technical subject, /Mechanical Engineering. with good ideally electronics or electrical engineering. Preferred Education/ achievements Diploma in knowledge of working on Computers Certificates for electrical installation work. Knowledge of Health and Safety Regulations and procedures. Experience/ knowledge Previous experience in field based Previous experience of working with technical service work. Experienced in equipment and services within the fuel and mechanical, electrical and electronic fault- retail business. finding techniques. Previous experience with electrical work. Previous experience with UPS , Inverter, chargers., BTS equipment ,ATMs etc., Specific skills Excellent communication skills in Good English language skills, verbal and applicable local language. Basic knowledge of English Computer literacy written. VI. Role Specific Competencies & Behaviours Competency Descriptors Functional / Technical Skills Has the functional and technical knowledge, skills and experience to do the job at a high level of accomplishment Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers Get first-hand customer information and uses It for improvements in products and services Acts with customer in mind

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2.0 - 5.0 years

3 - 6 Lacs

Navi Mumbai

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Location- Location: Delhi | Ahmedabad | Surat | Mumbai | Nagpur | Bangalore | Kochi | Coimbatore | Bhubaneswar | Guwahati Role & responsibilities About the Role We are looking for a skilled and customer-focused Field Service Engineer to manage installation, breakdown service, and preventive maintenance of IVD diagnostic instruments across assigned territories. This is a hands-on, field-based role requiring strong technical acumen, customer engagement skills, and discipline in documentation and follow-up. Key Responsibilities 1. Installation & Breakdown Handling Install diagnostic instruments at customer sites, ensuring complete validation and handover Attend breakdown calls promptly and resolve issues to ensure minimal downtime Coordinate with application and product teams for any advanced troubleshooting support 2. Preventive Maintenance (PM) Perform scheduled preventive maintenance as per SOPs and PM calendar Ensure completion of PM documentation and customer sign-off on service reports Flag recurring issues or deterioration in instrument performance to senior engineers or managers 3. Customer Engagement & Support Maintain a professional and proactive relationship with customers Train users on instrument handling and maintenance best practices Promote new tests and features in installed systems where relevant (cross-selling mindset) 4. Documentation & Compliance Complete all service call documentation, including call reports, PM checklists, and part usage Maintain discipline in Helpdesk and CRM updates, field reporting, and escalation protocols Ensure compliance with safety and quality standards at customer sites Preferred candidate profile Qualifications & Experience – Diploma or Degree in Biomedical, Electronics, Instrumentation, or related engineering field – 2–5 years of experience in service of medical diagnostic instruments – Experience with , CLIA automation is preferred Skills & Competencies – Strong technical troubleshooting and repair skills – Good communication and customer handling skills – Organized, self-motivated, and process-driven – Willing to travel extensively in the assigned territory

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12.0 - 17.0 years

16 - 20 Lacs

Bengaluru

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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. Position Overview Boeing India Engineering is currently looking for Lead Structural Analysis Engineer ( Service Engineering ) to support Airframe Service Engineering Capability at Boeing India, Bangalore. This position will focus on providing 24/7 support to Boeing commercial airplane customers. This position offers a unique opportunity to work complex technical challenges in support of safety operation and return to service. Our team of engineers support over 14,000 aircraft around the globe, and work closely with our customers to ensure that their fleet is operating safely, efficiently, and reliably. Join us today and help shape the future of commercial aviation. Position Responsibilities Primary responsibilities for this position include: Responsible for performing structural analysis of aircraft components, assemblies, and systems while working as an integrated team Responsible to collaborate with Service Engineers to perform root cause analysis and corrective actions on In-Service issues for Airframe and other Mechanical systems. Performs detailed structural analysis (static strength, durability/fatigue and damage tolerance) to determine structural integrity (margins of safety), using classical techniques and Boeing tools. Evaluate structural integrity of aircraft components by way of classical hand calculations and, finite element method Generate documentation to report analysis and test results to support certification/Qualification Support Gated Reviews to validate the quality and completeness of work packages Familiar with regulatory framework (FAA and Mil-Spec), for warranting safety and regulatory compliance. Guides structural design and configuration development. Supports in-service products by investigating failures and analyzing improvements Performs trade studies to optimize structure and meet program requirements. Researches and prepares data to support definition of structural design requirements. Willing to support a 24/7 on-call rotation schedule and the ability to work variable shifts, including weekends or overtime. Basic Qualifications (Required Skills/Experience) Bachelor’s degree in Mechanical/Aerospace/Applied Mechanics/Structural engineering and 12+ years of experience in stress analysisin Services related to Fleet Support. Preferred Qualifications (Desired Skills/Experience) Experience in structural analysis of various airframe structures Experience of Aircraft maintenance and service procedures Experience with structural analysis of metallic and composite structures (good experience with composite structures) Experience with static, fatigue and damage tolerance analysis Knowledge of airplane operating environments Robust understanding of engineering fundamentals such as material properties, Free-body diagrams, structural loads and analysis methods Experience in utilizing FEM software (e.g., ABAQUS, PATRAN/NASTRAN, Hyperworks) Experience or training with computer programming languages (e.g., Matlab, Python, Visual Basic) Experience in utilizing industry CAD systems (e.g., NX/Teamcenter and CATIA/ENOVIA) Candidate demonstrates excellent analytical and problem-solving skills Good verbal and written communication skills to liaise with several Stakeholders Ability to work across functional teams and organizations Willingness to expand into technical areas without prior experience Desire to continuously improve our airplanes Typical Education & Experience Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 12+ years' related work experience or an equivalent combination of education and experience (e.g. Masters+11 years' related work experience etc.) Relocation This position does offer relocation based on candidate eligibility within INDIA. Applications for this position will be accepted until Jun. 06, 2025 Export Control This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (India) Equal Opportunity Employer: We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited toconducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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1.0 - 6.0 years

1 - 3 Lacs

Bhavnagar, Vapi, Chhota Udaipur

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Roles and Responsibilities Provide technical services to customers by installing, maintaining, repairing, and servicing electronic equipment such as AC/DC drives, PLCs, HMIs, VFDs, servo motors, and other industrial automation components. Troubleshoot issues with field instruments and provide solutions to resolve customer complaints efficiently. Conduct breakdown maintenance on site to minimize downtime and ensure optimal productivity for clients. Collaborate with cross-functional teams to identify root causes of problems and implement corrective actions. Ensure timely completion of projects while meeting quality standards.

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1.0 - 3.0 years

1 - 4 Lacs

Jaipur

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Designation: Service Engineer Experience: 1 to 3 years Education: Biomedical, Electrical Notice period: 15 days to Immediate • To assembled equipment and to ensure proper installation. • Tune and troubleshoot equipment for proper operation. Travel allowance Life insurance Accidental insurance Annual bonus Performance bonus Referral bonus Mobile bill reimbursements Leave encashment Provident fund Paternity leaves

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3.0 - 8.0 years

5 - 14 Lacs

Kochi, Hyderabad, Bengaluru

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Service Engineer with 2–7 yrs in industrial service. Exp in Marking & Coding, Weighing, Packaging preferred. Dip/B.E/B.Tech in ECE/EEE/Instrumentation. Client visits, AMC, demos, lead gen. Good communication, willing to travel, multi-lingual.

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0.0 - 2.0 years

1 - 2 Lacs

Hyderabad, Ahmedabad, Vadodara

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A Technician for stack parking would be responsible for the installation and repair of Parking Lifts ensuring they operate safely and efficiently. This role involves troubleshooting and the use of various equipment to maintain and repair the systems.

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0.0 - 2.0 years

1 - 2 Lacs

Ahmedabad

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Responsibilities: * Collaborate with customers on project planning & execution * Maintain equipment records & report issues promptly * Install, maintain & repair Stack Parking * Follow safety protocols at all times Travel allowance

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2.0 - 6.0 years

3 - 4 Lacs

Ballabhgarh, Palwal, Faridabad

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Install, maintain, and repair equipment at customer sites. Diagnose issues, provide technical support, and ensure optimal performance. Strong troubleshooting, communication, and problem-solving skills required. Travel and flexibility needed.

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0.0 - 3.0 years

2 - 3 Lacs

Patna, New Delhi, Bengaluru

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A Service Engineer in the medical field, often referred to as a Service Engineer or Medical Equipment Field Service Engineer, has a role cantered on the installation, maintenance, troubleshooting, and repair of medical devices and equipment used in healthcare settings such as hospitals, clinics, and diagnostic centers. Job Description is as follows: Must have experience in Medical Equipment Service (preferred Surgical, Neuorolgical & Audiological equipment) Demonstration, Install, maintains, and troubleshot biomedical equipment Conduct on-site and on time training for medical staff on the use medical equipment Provide technical support to medical personnel Perform preventive maintenance and calibration of medical equipment Document service activities and maintain customer records Skills: Excellent technical and problem-solving skills Ability to work independently and as part of a team Proficiency in using computers and related diagnostic software Good communication and customer service skills Experience: Fresher or 2-3 Years experience for Service Engineer Location: Bangalore(Chennai), Patna, Delhi Based Salary: Service Engineer (20K for Fresher and 25-27K for experienced per month); and can be negotiable depends upon person ability. (+ travelling allowance + incentives)

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10.0 - 15.0 years

14 - 19 Lacs

Bengaluru

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We re seeking an accomplished leader to lead a high performing Solution Architecture team aligned to the AWS partners. As a self-starter willing to operate in a multifaceted way, you should also have experience in complex architecture of cloud infrastructure and/or enterprise applications, and possess top-of-the-line leadership skills with the ability to execute on key business initiatives. In this role you ll drive revenue growth thru a large number of local partners who offer consulting services. - As a key member of the partner leadership team, ensure that partners are enabled with technical capabilites to maximize their returns with AWS - In partnership with the business counterparts, execute a partner-focused strategy to drive adoption of AWS - Hire, on-board, train, and develop new Solutions Architects - Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many technical sessions so they can transfer deep technical skills to customers who are considering or using AWS - Capture and share best-practice knowledge amongst the AWS solutions architect community - Guide and motivate the development of whitepapers, workshops, and other high-value customer/partner facing guidance and best practices - Act as a conduit and liaison between partners, service engineering teams and internal sales teams A day in the life This role is within the India Partner Solution Architecture (SA) team. They are focussed on building partner capabilities and act as the pre-sales arm of the business. You will have the exciting opportunity to work cross-functionally and cross-geographically, as you collaborate with internal stakeholders from APJ, sales, operations, and marketing teams, while being integral to an entire business at AWS. In this role, your technical depth, business aptitude, and ability to steer technology discussions at all levels will enable you to shape the partner and solution selling capabilities of your team. You will help team members ramp-up on AWS as well as develop speaking, writing, presentation, and executive interaction skills. Youll engage with customers and partners to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. Youll collaborate with Sales and other teams to help address customer business needs, accelerate the adoption of AWS services, and drive revenue growth. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. - 10+ years of managing a technical team of solution architects, sales engineers or similar technical roles experience - 5+ years of infrastructure architecture, database architecture and networking experience - Bachelors degree - Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. - Experience architecting, migrating, transforming or modernizing customer requirements to the cloud - Experience in people management and CXO level engagement - Knowledge of software development tools and methodologies

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18.0 - 23.0 years

60 - 65 Lacs

Dahej

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Job Purpose Interface between Market and operations. Will be assisting Marketing for technical support will coordinate and support production for product improvement. Ensuring the quality of all products of Fluoroelastomers (FKM), polyvinylidene difluoride (PVDF) and polymer processing aids. QMS implementation, customer support and quality related all issues and action planning for it for doing continual improvement in overall quality.

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