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Service Head Sterling Automotives

3.0 - 5.0 years

0 - 3 Lacs

aurangabad

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Role & responsibilities Head overall service operations for construction equipment (sales support & after-sales service) Manage service engineers, technicians, and workshop staff Ensure timely breakdown resolution, preventive maintenance, and AMC execution Monitor service KPIs, turnaround time (TAT), and customer satisfaction Coordinate with OEMs for technical support, warranty claims, and training Plan manpower, tools, spares availability, and service schedules Handle customer escalations and maintain long-term relationships Ensure compliance with safety, quality, and company processes Support business growth through service revenue, contracts, and upselling Desired Skills & Competencies St...

Posted 2 days ago

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