Service Delivery Manager

As a seasoned Service Delivery Manager for Application Management Services in the Global IT Operation team, your role involves leading production operation teams and driving initiatives to ensure efficient service delivery. Your responsibilities will include: - Managing the delivery of Application Management Services - Developing and implementing service improvement plans - Ensuring adherence to service level agreements - Leading a team of professionals to achieve operational excellence The qualifications required for this role are: - Bachelor's degree in Computer Science or related field - Proven experience in service delivery management - Strong leadership and communication skills - Ability to work in a fast-paced environment and handle multiple priorities efficiently,