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Blue Star
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Service Delivery

Service Delivery

Blue Star

1 - 2 years

1 - 2 Lacs

Kolkata West Bengal India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Claims Billing Troubleshooting Complaint Management

Work Mode

On-site

Job Type

Full Time

Job Description

Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT Daily review of pending complaints Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target Arranging to send defective material back Raising warranty claims wherever applicable Submission of offers for NON AMC i.e Spares RS as per company guidelines and policies and booking and billing the orders Key Responsibilities: Good Communication Troubleshooting VRF Ductable

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Blue Star

www.bluestarcompany.co.uk

Technology, Information and Internet

Tech City

2-10 Employees

194 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

CFO

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