3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a Manager Improvement & Performance at SL Operate Service Management Service Improvement, your main focus will be on driving the development, implementation, and execution of Proactive Problem Management activities across allocated contracts. You will play a key role in supporting the Head of Service Improvement and Service Operations Governance in addressing service delivery issues both internally and in customer meetings. Additionally, you will be responsible for creating a motivated and productive work environment for your team by ensuring their competence and capability through hiring, training, and coaching in alignment with the SM strategy and resource planning. Key R...

Posted 1 day ago

AI Match Score

Apply

Customer Service Manager KRISHNA ENTERPRISES....

16.0 - 20.0 years

0 - 0 Lacs

bangalore, rajahmundry, chennai

On-site

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discus...

Posted 1 month ago

AI Match Score

Apply

Service Relationship Manager - Bank V Konnect

2.0 - 7.0 years

8 - 13 Lacs

Pune, Maharashtra, India

On-site

Job Summary: The Service Relationship Manager (SRM) is responsible for ensuring superior end-to-end service delivery to wealth clients. Acting as a key support to the Relationship Manager (RM), the SRM plays a critical role in managing client engagement, fulfilling transactional and service-related requirements, and maintaining continuity during RM absence or transition periods. Key Responsibilities: Superior Service Delivery: Act as the primary service contact for all banking and investment-related requirements of mapped clients. Ensure First Time Right execution of all internal and external processes for seamless service delivery. Take complete ownership of coordinating and closing service...

Posted 2 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.