9 Service Console Jobs

As a highly skilled Salesforce Service Cloud Technical Lead in our Hyderabad team, your role involves leading the configuration, deployment, and delivery of Salesforce Service Cloud solutions. You will guide developers and admins, ensuring high-quality implementations that meet business needs. Your deep technical knowledge of Salesforce Service Cloud, experience with integrations, and hands-on configuration will be key in this role. Key Responsibilities: - Lead the configuration and deployment of Salesforce Service Cloud solutions. - Implement features like Case Management, Knowledge Base, Omni-Channel, CTI integrations, and Service Console. - Configure Service Cloud elements such as queues,...

Job Title: Senior Salesforce Service Cloud Specialist Location: Remote Work Employment Type: Full-Time About the Role We are looking for an experienced Senior Salesforce Service Cloud Specialist to lead the design, implementation, and optimization of Salesforce Service Cloud solutions. The ideal candidate will have deep expertise in Service Cloud features, excellent problem-solving skills, and the ability to work closely with business stakeholders to deliver scalable and high-performing customer service solutions. Key Responsibilities Lead end-to-end implementation, customization, and enhancement of Salesforce Service Cloud . Work closely with business teams to gather requirements and conver...

As a highly skilled Salesforce Service Cloud Technical Lead, your main responsibility will be to design, develop, and implement scalable Salesforce Service Cloud solutions. You will lead a team of developers and administrators, collaborate with business stakeholders, and ensure technical excellence while aligning with enterprise architecture standards. Key Responsibilities: - Solution Design & Architecture - Lead the design and implementation of complex Service Cloud solutions, including Case Management, Omni-Channel, CTI integrations, and Knowledge Base. - Translate business requirements into scalable, maintainable, and high-performance technical solutions. - Ensure best practices for secur...

About The Role We are seeking an experienced Salesforce Service Cloud professional to implement, configure, and support Service Cloud functionalities that enhance customer service operations. The ideal candidate will translate business requirements into scalable solutions within Salesforce and ensure seamless system performance. Key Responsibilities Participate in requirement-gathering and discovery sessions to understand business service processes and convert them into Salesforce solutions. Configure and customize Service Cloud components including Case Management, Email-to-Case, Web-to-Case, Knowledge Articles, Macros, and Quick Text. Set up and optimize Omni-Channel routing, Service Conso...

We are seeking a highly skilled Salesforce Developer with extensive expertise in Field Service Lightning (FSL), Service Cloud, and enterprise-grade integrations to join our dynamic team. The ideal candidate will play a key role in designing, developing, and implementing scalable Salesforce solutions that streamline field and contact center operations, drive automation, and seamlessly integrate with critical enterprise systems in large-scale environments. Key Responsibilities Design and configure core FSL components: Service Territories, Work Types, Work Orders, Service Appointments, Skills, and Resources. Implement Scheduling Policies, Optimization Rules, and Dispatcher Console configuration...

About the Company : HCL Tech - PAN India Hiring About the Role : Salesforce Technical Architect Responsibilities : Lead and participate in the end-to-end implementation of Salesforce solutions, with a focus on Service Cloud. Collaborate with cross-functional teams to design, develop, and deploy high-quality solutions tailored to meet client requirements. Work closely with stakeholders to gather, analyze, and document detailed requirements. Utilize your extensive experience to translate business needs into technical specifications, ensuring alignment with Salesforce best practices. Demonstrate a deep understanding of Service Cloud functionalities, including case management, knowledge base, om...

GAQ326R174 Our Databricks Business Systems Team is looking for a Salesforce Developer to manage our Salesforce platform and be a strategic partner in using this core system across the business. Reporting to the Senior Manager of Business Systems, you will own the process for design, test, build and implementation. Additionally you will help guide the business in process development and enhancement and work on future implementation needs. We want someone passionate about leveraging Salesforce to achieve success and value across the business. We want someone who is excited about being a crucial part of a high-growth company with an incredible product. You will be the lead resource on a team, l...

You are a highly skilled Salesforce Technical Lead with 8-10 years of experience in Sales Cloud and Service Cloud. You will be joining the team onsite in Mumbai. Your role involves leading end-to-end Salesforce implementations, enhancements, and integrations focused on Sales Cloud and Service Cloud. You will design scalable and robust Salesforce architecture, lead a team of developers, and ensure successful project delivery. Your responsibilities include developing high-quality code using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies. You will implement automation using Flows, Workflow Rules, and Process Builder, oversee data migration activities and in...

Lead Salesforce development projects from discovery to deployment with a focus on Data Cloud (CDP) and cross-cloud architecture. Design scalable, high-performance solutions involving Sales Cloud, Service Cloud, Marketing Cloud and Data Cloud. Required Candidate profile Experience leading end-to-end Salesforce development projects (discovery, design, development, deployment). Conducts code reviews, performance optimizations