1827 Service Cloud Jobs - Page 22

As a Manager of Lead Management & VOC in the IMEA region, your role will involve overseeing and executing CRM initiatives, marketing automation processes, and end-to-end service cloud and enquiry management operations. You will lead the Voice of the Customer (VOC) program to gather and share customer insights across business units, shaping future strategies based on these findings. Your contribution to Henkel's digital transformation efforts will be crucial in overseeing B2B platform operations, managing agency relationships, and collaborating with cross-functional teams to enhance customer experience and drive business growth in the region. **Roles & Responsibilities:** - **Service Cloud & ...

As a SFDC Architect at NTT DATA in Chennai, Tamil Nadu, India, you will play a crucial role in designing scalable Salesforce solutions and leading architecture discussions for seamless integrations between Salesforce and enterprise applications. Your expertise in Salesforce Service Cloud and systems integrations will be key in defining end-to-end Salesforce architecture and implementing integrations with external systems using REST/SOAP APIs and middleware platforms. **Key Responsibilities:** - Define end-to-end Salesforce architecture for Service Cloud and related modules. - Lead the design and implementation of integrations between Salesforce and external systems using REST/SOAP APIs and m...

As a Salesforce Support Analyst at Staff4Me, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage. Your responsibilities will include: - Responding to user inquiries and troubleshooting issues related to Salesforce CRM. - Collaborating with cross-functional teams to gather requirements and provide system enhancements and customization recommendations. - Assisting with Salesforce configuration, data management, and system integrations. - Monitoring system performance, id...

As a Salesforce Senior Developer at Clarivate, you will be instrumental in the design, development, and implementation of intricate Salesforce solutions aligned with our clients' business objectives. Collaborating closely with our Development Manager and his team, you'll utilize agile methodologies to deliver robust solutions. Whether as a team player or individual contributor, you'll work towards achieving business objectives set by the Enterprise Services team, ensuring the delivery of Salesforce projects with advanced technical expertise and adherence to best practices. About You experience, education, skills, and accomplishments Bachelors or masters degree in computer science, Informatio...

Job Title - Platform Enablement + Consultant/Analyst + S&C GN/Software & Platforms Management Level : Level 09 - Consultant / Level 11 - Analyst Location:Bangalore/ Gurgaon / Hyderabad / Mumbai Experience: For Consultant, Minimum 6 years of professional experience with at least 3-5 years of relevant experience in SAP modules such as FI/MM/BRIM/Ariba (or) SAP S4 HANA modules For Analyst, Minimum 4 years of professional experience with at least 1-2 years of experience in SAP modules such as FI/MM/BRIM/Ariba (or) SAP S4 HANA modules Demonstrated leadership in delivering ERP or CRM solutions across digital transformation and systems implementation (Assessment, Strategy, Planning, Implementation)...

Job Title - Platform Enablement + Consultant/Analyst + S&C GN/Software & Platforms Management Level : Level 09 - Consultant / Level 11 - Analyst Location:Bangalore/ Gurgaon / Hyderabad / Mumbai Experience: For Consultant, Minimum 6 years of professional experience with at least 3-5 years of relevant experience in SAP modules such as FI/MM/BRIM/Ariba (or) SAP S4 HANA modules For Analyst, Minimum 4 years of professional experience with at least 1-2 years of experience in SAP modules such as FI/MM/BRIM/Ariba (or) SAP S4 HANA modules Demonstrated leadership in delivering ERP or CRM solutions across digital transformation and systems implementation (Assessment, Strategy, Planning, Implementation)...

Job Title - Platform Enablement + Manager/ SM + S&C GN/Software & Platforms Management Level :06 Senior Manager / 07 - Manager Location:Bangalore/ Gurgaon / Hyderabad / Mumbai Experience: Minimum 12 years and above of professional experience, with at least 6-8 years in SAP modules such as FI/MM/BRIM/Ariba (or) SAP S4 HANA modules (or) Salesforce Sales Cloud/Services Cloud/Marketing Cloud/CPQ/Agentforce consulting Demonstrated leadership in delivering ERP or CRM solutions across digital transformation and systems implementation (Assessment, Strategy, Planning, Implementation) Experience working with large technology firms, consultancies, or hyperscalers is highly preferred Prior experience me...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Service Cloud C4C Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications a...

We are looking for a skilled SAP Service Cloud V2 Technical Consultant with 4-6 years of experience to join our team. The ideal candidate will have a strong background in IT Services & Consulting, specifically in SAP Service Cloud V2. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP Service Cloud V2 solutions. Provide technical expertise and support for SAP Service Cloud V2 projects. Develop and maintain technical documentation for SAP Service Cloud V2 implementations. Troubleshoot and resolve technical issues related to SAP Service Cloud V2. Conduct training sessions for clients on SAP Service Cloud V2 best practices. Stay up-to-date with the late...

Warm Greetings from SP Staffing!! Role : Salesforce Developer/ F2F Interview / Contract Roll Experience Required : 5 to 8 yrs Work Location: Chennai only Notice Period: Immediate Joiners only Required Skills, Salesforce Sales Cloud Service Cloud Mandatory Skills Strong experience in Salesforce Sales Cloud and/or Service Cloud Requirement gathering and business process analysis Creation of user stories, process flows, and functional specifications Familiarity with Salesforce data model (Objects, Fields, Relationships) Experience with UAT coordination and end-user training Proficient in tools like JIRA, Confluence, or similar Excellent stakeholder management and communication skills JD (Commen...

Immediate Openings on ServiceMax Salesforce _ Pan India_Contract Skill: ServiceMax Salesforce Notice Period: Immediate . Employment Type: Contract Working Mode : Hybrid Job Description ServiceMax implementation knowledge with 4 to 6 years of designing and developing experience Experience in design and development of technical solutions on Force.com platform and custom ServiceMax solutions Knowledge of ServiceMax Force.com development best practices Good understanding of SFDC Service Max Service Cloud Hands-on experience in ServiceMax configuration and customization Should have experience in working in an Agile Development model. Strong client facing communication skills with IT departments a...

About The Role Project Role : Enterprise Solution Architect Project Role Description : Lead the development of complex solutions across multi-tower and/or multi- service transformational opportunities. Architect end-to-end integrated solutions leveraging the best mix of offerings, assets, and capabilities to maximize value for the client and Accenture. Ensure alignment of solution to clients organization goals. Must have skills : Salesforce Technical Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education As a Salesforce Technical Architect, you will lead the effort to design, build, and configure Salesforce...

Job Description Summary In this role, you will be responsible for executing on muliple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, Oracle data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote Best in Class service while developing effective relationships and working cross functionally with internal teams and suppliers. Job Description ...

Skill set needed : Salesforce LWC + Apex + Integration + Experience cloud Must with Sales cloud or service cloud. Notice Period : Immediate to 30 days Location : Only Chennai, Hyderabad and Pune.

As a Sales Director specializing in Salesforce and MuleSoft, your role at Coforge entails driving new growth, strengthening the partnership with Salesforce India, and leading the Go-To-Market (GTM) strategy for the region. Your profound expertise in Salesforce and MuleSoft business, along with a proven track record of revenue growth and the ability to scale the Salesforce business, will be crucial for success in this position. Key Responsibilities: - Develop and execute the sales strategy to achieve revenue targets for the IMEA market. - Identify new business opportunities, penetrate untapped markets, and drive growth across industries. - Build strong relationships with CXOs and decision-mak...

As a highly skilled and experienced Salesforce Delivery Manager/Pre-Sales Architect, you will play a crucial role in managing the delivery of Salesforce projects, providing pre-sales support to clients, and working as an architect on Salesforce implementations. Your responsibilities will include: - Managing the delivery of Salesforce projects to ensure timely and successful project completion. - Providing pre-sales support to clients by developing proposals, presenting solutions, and conducting product demos. - Working as an architect on Salesforce implementations, designing solutions, and overseeing technical aspects of the project. - Collaborating with project managers, developers, and oth...

You will be a crucial part of the core practice team as a Salesforce Pre-Sales Consultant with the following responsibilities and qualifications: **Role Overview:** As a Salesforce Pre-Sales Consultant, you will leverage your 3+ years of pre-sales experience in solution design, proposal response, customer demos, and client engagement. Additionally, you should have at least 6+ years of experience as a Salesforce Business Systems Analyst (BSA) with a strong understanding of the Salesforce ecosystem, including Sales, Service, and Marketing Clouds. **Key Responsibilities:** - Provide solution design expertise - Respond to proposals - Conduct customer demos - Engage with clients effectively **Qua...

As an Infoscion, your role involves leading the engagement effort to provide high-quality consulting solutions to customers. This includes guiding consultants, analyzing solutions, identifying change management requirements, and proposing structured approaches for managing change. You will also coach the team, provide subject matter training, and contribute to unit-level and organizational initiatives. Your focus will be on delivering high-quality consulting solutions while adhering to organizational guidelines and processes. Key Responsibilities: - Lead the engagement effort to provide high-quality consulting solutions - Review proposals, provide guidance, and analyze solutions for client b...

CRM Project Manager (Salesforce) Technical Role Role Overview We are seeking a Salesforce CRM Project Manager with strong technical expertise to lead the planning, execution, and delivery of Salesforce initiatives. This is not a pure coordination role – the ideal candidate will combine project management skills with hands-on Salesforce technical knowledge, including solution design, coding oversight, deep integration expertise, and end-to-end ownership of deliverables. You will serve as a bridge between business stakeholders and technical teams, ensuring scalable, high-quality solutions that drive business value. Key Responsibilities Strategic Planning & Execution Define, scope, and manage S...

As a Salesforce CPQ Senior Consultant at our company, you will play a key role in configuring and customizing Salesforce CPQ solutions, developing custom functionalities, and integrating CPQ with other Salesforce Clouds and external systems. You will collaborate with stakeholders to gather business requirements and ensure smooth operations of CPQ. Key Responsibilities: - Configure and customize Salesforce CPQ, including product bundles, pricing rules, discount schedules, and quote templates. - Develop and maintain custom functionalities using Apex, Visualforce, Triggers, Batch/Schedule Apex, CPQ Plugins, and Lightning Web Components (LWC). - Perform code reviews and optimize Apex & LWC imple...

You are applying for the position of Salesforce Architect - Financial Service Cloud at NTT DATA in Gurgaon, Haryana, India. As a Salesforce Architect, you will be responsible for developing a comprehensive understanding of clients" needs, creating thorough configuration designs, test conditions, and training documentation to support successful implementation of initiatives and processes. Your key responsibilities will include: - Collaborating with business stakeholders, solution architects, and designers to define the technical architecture on Sales Cloud, Service Cloud, Marketing functions, and integration patterns - Documenting the technical architecture and design, including wireframing a...

As an SFDC Senior Developer at our company, you will be responsible for the successful implementation of Salesforce projects. Here is a breakdown of your role, responsibilities, and qualifications required: Role Overview: - You must have a minimum of 5 years of experience in SFDC implementation. - Possess Salesforce development certification. - Strong knowledge of SFDC and Integration components, such as Rest APIs, Apex, and configuration. - Experience with end-to-end Salesforce.com implementations, integrations, and enhancement projects. - Understanding of SaaS and CRM development processes and methodologies. - Work closely with leads to translate new requirements into designs and developme...

As a Salesforce Solutions Consultant at our company, you will play a crucial role in designing, configuring, and delivering Salesforce solutions to address client business challenges. Your responsibilities will involve translating business requirements into scalable Salesforce solution designs, configuring Salesforce objects, fields, flows, automations, and reports, as well as designing and implementing integrations, data models, and extensions in collaboration with technical leads and developers. Your expertise in Sales Cloud and Service Cloud processes will be key in advising clients and ensuring all solutions follow Salesforce best practices. Key Responsibilities: - Translate business req...

You will be responsible for driving sales for cloud-based Customer Relationship Management suite & Commercial Content suite into major life science organizations in India. Your role as a Senior CRM Consultant will involve designing solutions, educating customers during Sales cycles, giving demonstrations, conducting POCs for customers, and handling customer queries. You will create and deliver tailored software demonstrations to prospects and customers, identify customer challenges and objectives, and demonstrate solutions that bring business value to the organization. Your ability to communicate product knowledge and industry expertise to customers will be crucial for this role. Key Respons...

As a Salesforce Lightning Developer at Adita Technologies, you will be part of an exciting project based in Australia & USA. Adita is part of the Ayan Group, an Australian group of companies headquartered in Sydney, Australia. We have multiple job opportunities in Delhi, NCR / Chennai for Salesforce Lightning Developer with Lightning, Sales Cloud Service Cloud, Force.com experience. **Role Overview:** You should have strong experience in the CRM platform either Functional or Technical with a solid exposure to Salesforce Lightning components. Your familiarity with Sales Cloud, Service Cloud, and Lightning Platform is essential. You must possess a strong knowledge and development experience in...