8 Service Background Jobs

You will be responsible for managing a team of 15-20 Service Field Service Engineers (FSEs) and ensuring their performance meets the required standards. Your key responsibilities will include: - Managing SLAs for ticket closures of both proactive and reactive merchant issues, particularly those related to devices. - Handling material management processes from the hub to FSE, including forward and reverse logistics. - Utilizing your upselling skills to drive additional revenue for the company. - Demonstrating strong analytical and data management capabilities. - Adopting a trainer mindset to mentor and develop the team members. To qualify for this role, you should meet the following criteria:...

You will be responsible for managing a team of Service FSEs, with a minimum of 15-20 members, ensuring effective team management. Your key responsibilities will include: - Managing SLAs for both proactive and reactive merchant issues related to devices, ensuring timely ticket closure. - Handling material management from Hub to FSE, including forward and reverse logistics. - Demonstrating upselling skills to promote additional services or products. - Utilizing analytical skills to manage and interpret data effectively. - Having a mindset for training and development within the team. To qualify for this role, you should meet the following criteria: - Possess a strong service background. - Have...

You will be responsible for managing a team of Service Field Service Engineers (FSEs) ranging from 15-20 individuals. Your key responsibilities will include: - Ensuring SLA Management by ensuring timely closure of tickets for both Proactive and Reactive Merchant issues, specifically related to devices. - Handling Material Management from the Hub to FSE, including both Forward and Reverse Logistics. - Utilizing Upselling Skills to maximize business opportunities. - Being proficient in Analytics and Data Management to drive informed decision-making. - Demonstrating a Trainer Mindset to enhance the skills and knowledge of the team members. To excel in this role, you should meet the following cr...

Role Overview: You will be responsible for managing a team of 15-20 Service Field Service Engineers (FSEs) and ensuring efficient service delivery to both proactive and reactive merchants for device-related issues. Your role will involve overseeing SLA management, material management from hub to FSE (including forward and reverse logistics), upselling, data analysis, and training. Key Responsibilities: - Manage a team of Service FSEs and ensure their performance meets expectations - Ensure timely closure of tickets for both proactive and reactive merchant issues - Handle material management from hub to FSE, including forward and reverse logistics - Utilize upselling skills to maximize revenu...

You will be responsible for the following tasks: - Managing a team of Service FSEs, with a minimum of 15-20 members. - Ensuring SLA Management by timely closure of tickets for both Proactive and Reactive Merchant issues, particularly those related to devices. - Handling Material Management processes from the Hub to FSE, including both Forward and Reverse Logistics. - Utilizing Upselling skills to enhance sales opportunities. - Demonstrating strong Analytical and Data Management abilities. - Adopting a Trainer Mindset to facilitate the growth and development of the team. To qualify for this role, you should meet the following criteria: - Possess a strong service background. - Have experience ...

You will be responsible for the following tasks in this role: - Managing a team of Service FSEs, with a minimum of 15-20 members. - Handling SLA Management by ensuring timely closure of tickets related to both Proactive and Reactive Merchants" issues, especially those related to devices. - Managing Material Logistics from the Hub to FSE, including both Forward and Reverse Logistics. - Utilizing Upselling skills to enhance business opportunities. - Using analytical skills to manage data effectively. - Having a mindset oriented towards training and development. To qualify for this position, you should meet the following criteria: - Possess a strong background in service management. - Have expe...

The ideal candidate will be responsible for managing a team of 15-20 Field Service Engineers (FSEs) for efficient service delivery. You will be in charge of ensuring SLA management by resolving both proactive and reactive issues faced by merchants related to devices. Additionally, you will handle material management from the hub to FSE, including forward and reverse logistics. Your role will also involve utilizing upselling skills, being analytical, and managing data effectively. A trainer mindset is essential for this position. To qualify for this role, you should have a strong background in service management within industries such as DTH, Broadband, Consumer Electronics, etc. Local market...

The job involves managing a team of Field Service Engineers (FSEs) ranging from 15-20 individuals. You will be responsible for ensuring timely closure of tickets for both proactive and reactive merchant issues related to devices. Additionally, you will oversee material management processes from the hub to the FSEs, including both forward and reverse logistics. Utilizing upselling skills, analytical abilities, and data management expertise will be essential in this role. A mindset focused on training and development is also crucial. To excel in this position, you should have a solid background in service-oriented roles and experience in industries such as DTH, Broadband, or Consumer Electroni...