Service Advisor

Role Overview: You will be responsible for diagnosing and detecting mechanical faults in (Commercial Vehicle - Truck/Tipper/Bus/Pickup) manually or using computer diagnostic programs. Your role will involve examining vehicle parts to ensure they are functioning properly, maintaining and repairing (Commercial Vehicle - Truck/Tipper/Bus/Pickup) for customers, assisting customers with routine maintenance tasks, and helping them purchase quality replacement parts. Additionally, you will be replacing damaged or worn-out truck parts, keeping customers informed about the truck's condition and repair costs, answering inquiries, providing maintenance advice, ensuring vehicle safety, and conducting test drives post-repair. Key Responsibilities: - Diagnose and detect mechanical faults in (Commercial Vehicle - Truck/Tipper/Bus/Pickup) manually or using computer diagnostic programs. - Examine vehicle parts to ensure proper functionality. - Maintain and repair (Commercial Vehicle - Truck/Tipper/Bus/Pickup) for customers. - Assist customers with routine maintenance tasks like oil changes, lubrication, and tightening bolts and nuts. - Help customers in purchasing quality replacement parts for their vehicles. - Replace damaged or worn-out truck parts. - Keep customers informed about the truck's condition, identified problems, and repair costs. - Answer customer inquiries and provide advice on vehicle maintenance. - Ensure the safety of vehicles brought in for repair. - Conduct test drives on each vehicle after repair. Qualifications Required: - Prior experience in diagnosing and repairing commercial vehicles (Truck/Tipper/Bus/Pickup). - Knowledge of computer diagnostic programs for vehicle troubleshooting. - Strong mechanical skills and understanding of vehicle systems. - Excellent customer service and communication abilities. - Ability to work efficiently in a fast-paced environment. - Valid driver's license and clean driving record. Note: The company offers a range of benefits including cell phone reimbursement, commuter assistance, food provision, health insurance, internet reimbursement, leave encashment, paid sick time, paid time off, and Provident Fund. The work schedule is a day shift, and additional bonuses such as performance bonus and yearly bonus are provided. The work location is in person.,