Service Advisor

2 years

1 Lacs

Posted:8 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet customers professionally and understand their vehicle service and repair needs
  • Explain service procedures, repair recommendations, costs, and timelines clearly to customers
  • Coordinate with workshop technicians to ensure timely and quality completion of work
  • Provide regular updates to customers on service progress and obtain approvals for additional work
  • Conduct vehicle delivery, explain completed work, and promote preventive maintenance
  • Ensure adherence to Toyota service processes, quality standards, and safety guidelines
  • Handle customer complaints professionally and work toward timely resolution
  • Promote value-added services, maintenance packages, and genuine Toyota parts
  • Maintain high Customer Satisfaction Index (CSI) scores
  • Follow up with customers after service to ensure satisfaction and encourage repeat visits

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Ability to commute/relocate:

  • Kasaragod, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma (Preferred)

Experience:

  • Car Service: 2 years (Preferred)

Work Location: In person

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